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The hotel is well situated for seeing the sites of Rome and with most circular hop on/off bus routes passing close by, the opportunity of easily going further than neighbouring attractions such as the Spanish Steps and Trevi. The staff were friendly and helpful and arranged alternative taxi to airport when Margana Travel (booked through Viajes Almeda) didn't turn up. The room, at the rear of the hotel, was comfortable and picked up no street noise. With temperatures about 30C, the airconditioning was very welcome. The cold buffet breakfast was the same every day but was enjoyable and more than adequate to set you up until you got to your next pit stop. The coffee was exceptionally good. The roof terrace bar was good for a relaxing drink. Not a major problem but the shower regulator was a little awkward and had obviously undergone maintenance recently. Bathroom was small but not the smallest we've had in Italy.
Location and hotel staff. Everything was great.
Beautiful old building at a great location small shower with a shower curtain that would constantly stick on you. Wifi turned out to work only in the small lobby and was very shaky. First got a small noisy room although I asked for a quiet one; luckily could change it.
The location and their food(breakfast). Also their staff are wonderful and friendly. the beautifl ladies at the breakfast room are wonderful. they are always smiling, helpful, and service delicious home made sweets non loved the stay and the hotel
free Internet, pleasant lounge on first floor with rest room Spanish Steps a bad location except for luxury shopping--not near historic attractions or affordable shopping
Balcony with drinks & snacks at the top was great Sewer gas smell in bathroom- please check the traps/ sewer ventilation!
We were upgraded to a better room, no reason as to why, presumably our original booking they could not fulfil. The upgraded room was lovely though. The barman on the roof top bar was useless. They were supposed to be open until midnight but quite often he shut up at 11.30 and didn't like it if anyone asked for another drink.
its location at the centre of Rome is perfect both for sightseeing and for shopping.
Perfect location for visiting and shopping Bathroom smell and noise from the street
Luxurious; great location and views from roof terrace Reception staff OK but not overly helpful, waiters / waitresses very helpful; expected food, drink etc. to be expensive but was actually exhorbitant
The staff were very efficient and pleasant. Very good location for siteseeing and shopping in the heart of Rome. Very good restaurant with quick efficient service.
we stayed in the navona sutie and it was terrific. we celebrated my wife's birthday and they supplied us with cake, champagne, fruits and gifts. the shower was not great and could use instructions as it had many features.
All staff were very kind The gym was not confortable, very cool and not any matress at the floor for exercices, not sauna ??
evry thing is excellent staff is excellent the hotel is away from metro you should use taxi but no broblem as the hotel is central the taxi will not cost a lot no room service after 11 pm
Very nice hotel that managed to avoid the many modernisation gags that have destroyed the atmosphere in so many formerly great hotels - without feeling dusty, at all. Yes, the corridors and the lift could do with a new coat of paint, but who cares. My room was spacious and lovely, with a private terrace overlooking the rooftops; perfect for having breakfast while catching the first rays of the sun. It's a small hotel. Take the Danieli in the sixties, cut it up and let a small piece of it overgrow with vines in the middle of Rome: voilà, the Raphael. Staff exceptionally nice and well-trained. Location unbeatable.
Proximity to the sights
Excellent central location just off Piazza Navona. Nice rooms, well decorated. Staff friendly. Bedroom was too hot at night - air conditioning had been turned off.
fantastic location, ambience and service
- The location. - The services. Nothing
Service was superb. Classic elegance and at the same time, very convenient. Access from the main Piazza and to the marina.
The hotel was what I expected, and suited all my requirements The terrace restaurant and bar on the roof of the hotel is a huge disappointmnet. As a woman travelling alone I was made to feel distinctly unwelcome. Moreover, the food was not what one would expect at the price.
Location Small room.
Location, Roof Terrace Room was poor, not refurbished, Bidet did not work (water pressure low), dark, looking to the inner side. We booked a room directly at Hotel Minerva in December 2009 and got a much better, larger room for the same price. Obviously booking.com is getting the low-cost left-overs.
location, view, comfort, services speed of in room house keyboard internet very slow
location Altough it has been mainteined good, the building is very old.
The location was why we chose this hotel. We were a twenty minute hoof to St. Peter's one way, and five minutes to the Coliseum the other way. It was a great home base from which to explore the eternal city. We were also surprised when they upgraded our room at check in. Room size was outstanding for an older hotel. We've stayed in many dozens of old hotels throughout Europe, so we are not surprised when some parts of the experience are a little ragged. It had been unusually warm. I figured the building's environmental systems had been switched over to heat for the winter, so our room was uncomfortably warm. After a shower, the tub took a long time to drain fully. The minibar was restocked before our second night. Even though we took nothing from it, we were charged for items used by previous guests. Lastly, we did not get turn-down service on our last night. But these kinds of missed details are typical for Europe, and did not bother us.
location, staff they cleaned our room just when we put "please make up our room" note; no russian TV channesl
Excellent location - so close to thre Pantheon and walking distance from main sights.
The roof restaraunt and bar were great. The room was small and the bed matress was very hard and uncomfortable. The rooms were too modern--when you go to Europe you want to stay where the rooms are old fashion and full of past times.
The hotel is very beautiful. looks like one of the attractions in rome. The room (regular) was very big, alot of space. The location of the hotel is perfect The breakfast was OK, not worth 25 Euro tho. The table by the bed had stuff glued on it and the lamp swich was sticky, but except of it the room's cleaning was fine.
i like Mr.Luca very helpful person the terrasa was closed ..if i need ice for example i have to pay service 5 euros
Location, The luxury of the 19th century and a kind of new roman decadence... It's a political matter.....but nice ! rooms , poor of confort, decoration,bathroom, all thonks that imbeliveble for a 5star hotel..!!!! even a international plug for eletrical shave in te bathroom....
The staff was friendly and helpfull. The central location is superior. The old world charm and beauty of the public areas, marble, frescoes and stained glass harks back to what the lap of luxury was like at the turn of the century when this hotel was no doubt reserved for the top upper class of society. Because the hotel is over 100 years old she shows her age and has not been kept up to the standards of a Five Star Hotel. She is a bit run down and in the rooms it appears that the money needed to maintain the standerd to which it claims is lacking. The glamour of what may once have been the best hotel in Rome has long since past. She is a grand old lady who is in need of some tender loving care.
Location Did not have Room booked had to pay 200 euros per nite extra for a room available. no heat, room cold .Bkft 1st day bad, got sick spent day in bed diarrhea. Great hotel at one time in need of repairs and renovation. No 5 Star. Restaurant filthy ,shower broke, electrical wires in open in room. Lived and visited Europe every year since 1961. Been to Rome 20 times worst experience.Have pic tires to compare to hotels website, big difference.Front desk not friendly or helpful
The rooms, designs and the hotel staff. no nothing
Location Service and attitude. No internet working - wifi or hotel computers out of order
Location was unbeatable. Staff was not very helpful. Room was comfortable but nothing fancy by any means. The pillows were hard as a rock and no Wi-Fi that I could access..
the view. excelent deco. no ice machine
The amazing 19th century builting. It's a trip in the past. Amazing. Service.
Great staff, clean rooms Would love a bigger room
Great location. Gtreat A/C Small rooms. Minimum spa. No pool. Limited parking.
From rooftop terrace to being able to step onto Via Giulia and walk to everything, this hotel is a fabulous mix of location and comfort. The subterranean spa, which is complimentary for guests, is okay but a little more rustic than we were imagining.
The staff could not have been more helpful. Everything we asked for was delivered with speed and a friendly, helpful attitude It would have been nice to have had a few more English channels on the TV without having to pay extra for them
Although we did not use the staff very often when we did they appeared helpful and attentive. none
Located in a very interesting area.staff very helpful and professional.room very well appointed and comfortable. Breakfast was too predictable
Good location, modern and clean. Good rooftop bar and nice to have a spa although we didn't use it Room was small however apparently this is normal for Rome
Modern, very high standards of service, excellent location but crazy expensive at €290 per night and a mind blowing €50 for room service of tea and croissants in bed! The prices
location almost perfect, friendliness of the staff, food is excellent, excellent renovated hotel. we will be back in rome just to stay in the hotel!! the only remark was some traffic in the street in the front of the hotwel, when the city was waking up.
The service is top notch. Everyone is so friendly. They are always checking in to see how everything is going. Breakfast is really good too. The room could be a little bigger and so can the bathroom.
Perfect location. Room was very comfortable, clean, modern, overall extremely pleased with my choice. Staff very friendly and helpful. Rooftop bar and restaurant was a fabulous way to end the day and see sunsets. Will definitely stay at this property next time in Rome.
It 'location Hugely over priced.
excellent breakfasts, omelets, fresh squeezed orange juice and cappuccinos to order and extensive selection, nice rooftop terrace. Room was huge we were upgraded but room itself needs a reno, dated and design standard lacking. The lobby is chic and free use hallway internet a bonus. The safe had a key which we needed to leave at front desk this was unacceptable. Need to upgrade safes to standard number coded style in all other hotels to ensure security. I prefer loations with more historical content but it was not really far to the major sites just more modern and commercial an area.
the breakfast is amazing for italy....they even had eggs, fresh squeezed orange juice... it was cold and the heater didn't work.
Breakfast was excellent with a wide choice. Freshly squeezed orange juice, even sparkling wine. Our room was unfinished with electrical wires hanging unconnected. Ceiling was missing under air conditioning unit. Cover plates on electrical switches missing. Only one bedside cupboard and no drawers at all.
Just off central, but able to woalk everywhere No
design, comfort, location room is small
loation, breakfast The bed in the room (509) was very hard to get in and out of and there was no comfortable place to sit.
Staff, breakfast, location nothing
Its locations, as hotel is close to most places to visit in Rome General cleaning of rooms and F&B outlets lacks in care of details and it is a big let down......as it could elavate the status of property.
The hotel staff. The Terrace, breakfast views. Great location. Great stay.
Staff was polite. This hotel has been rated 4 stars which is completely undeserved. The rooms are tiny and the beds were a couch converted into a bed. There was no air-conditioning and we were told that was because it was winter and they only had heating then. The WiFi provided was slow and intermittent. There was an elevator which never worked and was always occupied. The location wasn't great. It's not walking distance to any of the sights.
The breakfast terrace was amazing, the breakfasts were tasty too and we liked the italian chef! The rooms were spotlessly clean. When leaving the hotel we burst the tyre of our car. The man at reception was really really helpful and kind to us. It would have been nice to have some tea/coffee making facilities in the room. Also would have been good to have a bar on the top floor to take advantage of the views over the city in the evening.
Excellent location in quiet knook but only 2 blocks to Campo Di Fiori and all the action. We requested and received a room overlooking the beautiful gardens of the French Embassy. Hotel is in very quiet area adjacent to Piazza Farnese and is within easy walking distance of all the major areas - Campo, Pizza Navonna, Pantheon, Trevi, etc. Loads of resturants, cafe's, shops, bars in the vicinity. Very clean room much larger than most European hotels typically are. Very nice size bath and shower. Very comfortable room and in a great location. The hotel staff replied to e-mail requests prior to our trip for room confirmation and arrangements for transportation from airport literally within the hour our requests were sent. Nothing we did not like.
Location great, very central. Room decor very dated, musty smell in room (couldn't open windows). Tv took about 5 seconds to change channel - not great when you are flicking looking for english language!
Great location, lovely & helpful staff, comfortable rooms, nice communal areas, wonderful breakfast. The bed was a little hard for my taste.
Good atmosphere, nice staff, comfortable and interesting location away from the city centre business district. The hotel only provides a buffet breakfast. The bar is not open. There are plenty of excellent bars and a full range of resturants nearby.
A well priced hotel in a great central location. I took my parents who have mobility problems and the area is flat and easy to walk around.
Everything was fantastic! The room was exceptionally (and promptly) cleaned each day; the breakfast buffet was outstanding; the desk personnel were friendly and extremely helpful; and, the hotel environment was extremely pleasant! I have no complaints whatsoever, and when in Rome, I will stay there again, and will recommend my friends do as well. I did notice several us people on the website complain generally about small hotel rooms in Rome. I suspect these folks do not get around Europe much! Real estate is incredibly pricy and space does not come cheap! Us travelers need to be prepared to spend $130 usd or more a night for a room that will be much smaller than the typical us economy hotel room. that is the norm in rome! Stop complaining! Focus on the beauty of the setting and hotel, the convenience of location, and the experience of being in a world class city!
Very good location, but facilities are a bit old. The toilet did not flush.
The room was very comfortable. The location was in a nice quiet location yet close to many of the city attractions, and the breakfast was superb. A real little gem.
excellent location, good staff, good breakfast small rooms
Great location!! Rooms were good size. Our family of 5 ( 2 teenagers and one small child) had a classic double and a deluxe triple interconnecting rooms...worked out well..staff was friendly and again very central, liked that it was a little away from the busy people and traffic areas. Would be great if they could update the furnishings a little.
The location of the hotel was good for sight-seeing and was quiet and peaceful.
Location. Within walking distance of most sites Dated looking rooms
friendly staff; location; cleanliness last 1,5 days we did not get bathroom amenities/towels changed/refurbished (out of 3 nights stay) - for the price (even special offer) of it this should have not happen
The location to all the great areas of Rome was it's best feature; however, I did love our room and the views from the two large windows out into the neighborhood. A really good experience.
The location is fantastic. 5 minuts walk from piazza navoni, Trevi fountain, via condotti. Hotel is very nice, with big old style rooms, each one different from the other. You have to wait too much for the lift
Location and room excellent. Majority of the staff attentive and helpfull Would appreciate english papers and more international food menu
the restaurant was very good the staff approachable and friendly also the bathroom and room very comfortable non applicable
Location was excellent. Staff was friendly and helpful. Breakfast was more than adequate. Room was clean and comfortable.
All in all excellent. The first hotel in Italy with the most friendly staff we've ever experienced. The breakfast is verry good as well compared to other hotels. I praise the staff of this Hotel. Great Job and well done. All in all excellent
Excellent location in historic square. Very comfortable rooms with fabulous views of the Pantheon.
Excellent location and great staff, right on the piazza across from the Pantheon. Room size was good and bathroom was as well. Staff was very attentive. View was awesome. Bed was very firm. Breakfast was poor.
The Staff were very accomodating, spoke excellent English and were very very pleasant!!. It was what it says on the box - a 4* hotel - not a 3* posing as a 4*!!! The air conditioning units for the whole hotel were right on top of our room, and caused the walls and doors to vibrate! The hotel stafff were really good about this and agreed to turn it off between 23:00 and 08:00 in the morning so as not to disturb our sleep! I'm sure we never would have had another hotel offer to do this! Great Breakfast (although I would suggest not watering down the orange juice). Fantastic location - central to everything! All in all a well run hotel, and a very pleasurable stay! No - it was just right!
The situation across from the Pantheon was the reason for our choice of Hotel Sole al Pantheon. The Piazza della Rotonda is a beautiful view from the second floor where we stayed. Too few tables in the otherwise beautiful breakfast room.
location, view noise due to loaction
The location. The hotel in next to the best square in Rome. There are many different musicians that frequent the area and you can meet people from all over world. The party goes on into the early morning. No
This hotel is well situated on the P. Rotonda, in front of the ancient Pantheon in center of Rome. It is an old hotel and has annexes nearby with apartments. Our stay at the annex apartment was good, but the level of comfort was not that as in the actual hotel... and the furnishings are dated and stale. Our apartment was three star at the very best. The apartment annexes are old and stale and need a fresh up on furnishings... they are not at the same standard as the four star hotel itself, and I have stayed far nicer three star hotels in Rome.
the good approach of the staff our room was too much nosy
got upgraded - room very nice beds very hard but after a day of sighseeing i could have slept on the floor and not noticed.
Excellent location and friendly--helpful staff. Hotel was everything we were looking for on vacation and even better.
When we eventually got the room we had requested and paid for in advance we were quite pleased with it. Breakfast was extremly poor,breakfasting room was tiny and the hotel had no recognisable lounge area.On our first night our reserved and paid suite was given to another party.The rooms to the front are noisey with frequent and numerous musicians during the day.Bottles are collected noisily from all the cafes in the square at 0800.A truck washes the streets at 0200 am. If you have an internal room and it rains then you are kept awake all night by the sound of rain falling on the canvas of the external breakfasting room.The internal cooridoors are hot.Some front desk staff barely have the courtesy to greet you as a guest.
Very helpful staff. The hotel is located down the street from the main hotel. Very good for the $'s paid. Good value close to the Vatican.
Excellent location close to the Tiber and Castello Sant'Angelo. Room was kind of bare bones with no coffee/tea.
The location is excellent! Our room was close to the reception, and there were some noise in the morning.
The location of the hotel was excellent. It was perfectly situated within a short walking distance of all the major sights. I would recommend it for location only. Overall it wasnt bad but I wouldnt stay here again The room is musty and dated. It was not worth the amount of money paid for it (107euro per night)
Good location,staff very helpful
Most of the receptionists were extremely helpful and went beyond what we expected in service. The television never worked, and despite repeated requests, it was not replaced. The wireless did not work. The bathtub design meant the floor flooded every time we showered.
centeral to city no
Walking distance to almost everywhere. very central/ Glad I was sleeping at the back of the building as front of building where my friend was staying was very noisy
The staff were very helpful and the hotel is conveniently located for exploring Rome. Breakfast modest no fruit, powder fruit juice and breakfast room very small. Plumbing needs to be updated, beds and pillows hard.
Very friendly staff & service and good breakfast I would have wanted a room safe for valueables TV very poor - only 1 English channel with very bad reception