St. Petersburg Van Rentals

Cons: When a couple lives together and share bills all bills is not going to be in one person name, and when you get direct deposit for pay at work but pay stubs have address from old address from five years ago shouldn’t matter if you been on your job over 10 yrs.

Cons: The price doubled since last year!

Cons: It would have helped to know that the Enterprise agency where we had rented from on-line was closed at noon on Saturday, especially as we didn't arrive until 1:00 p.m.. We were never able to pick up our rental car.

Cons: Actually having a car for me to drive anywhere in 75 miles would have been better

Cons: Staff was friendly but unhelpful when I needed to return the rental after an hour when we realized the mattress we were trying to donate would not fit safely into the truck bed. They would not refund the purchase although fuel unchanged and plenty of inventory on lot indicating we were not tying up any vehicles. Very disappointing

Cons: Vehicle was not ready upon arrival

Cons: Got to the place to find out i needed 2 other forms of identification.

Cons: Drop off wait.

Cons: Have cars available especially after you make a promise to customers.

Cons: Accept a cancellation by phone and via online and refund charged fees to the customer in a timely fashion.

Cons: Speed at checkout. They should have cleaned the car... esp during Covid. They should have placed me into a different car if they didn’t have time to clean the car they put me into. I also could not get ahold of customer service for the life of me. Awful experience.

Cons: Was traveling with an IL driver’s license that had its expiration date extended 6 months by the state of IL due to Covid-19. No issues with TSA in 3 different airports. No issues anywhere except Hertz in St. Petersburg where the store manager would not allow me to pick up the car. In the state of FL, Hertz does not have good options for dealing with toll roads. You can either pay an exorbitant amount of money up-front (for our rental period something like $70, way more than the amount we would pay in tolls), or you can get charged afterwards for the tolls you use + a $10 administrative fee for each. There are several toll roads where you can only “pay by plate” or transponder and there is no option for paying with cash, so if you don’t know the area and your navigation takes you on one of these roads, Hertz has you over a barrel.

Cons: Providing the service promised.

Cons: Made appointment online for same day rental and went to pick up and there's none available. I live in area and saw vans/cars there never move. Also never received a call when one came available.

Cons: Update your website to reflect accuracy.

Cons: Everything could have been better.

Cons: the drop off location is a tiny kiosk located in the back of a holiday inn There are no signs telling you where it's located out by the main road The shuttle service is in no hurry to take you to the airport

Cons: We were a group of six getting two cars. We waited outside for over a half hour. When your van finally arrived the rest of the people that came out after us rushed to the van and climbed in. Leaving us one seat. We were told that he would be back in 20 minutes or so to pick us up. Another rental was there in fact this was their third trip there while we were waiting for our guy to show up the first time. He offered us the same deal and we went with them maybe you need to have better service for pick up. We had two ladies that were almost 70 standing out in the sun waiting. We will think twice before using you again

Cons: The staff at the pickup location was rude. Was not friendly and could’ve made the process of checking in for the car for enjoyable and less stressful.

Cons: Not sure how well the car's interior was sanitized .

Cons: Attention!! The priced supposed to be one but the final charge was 4x more

Cons: Worst customer service.

Cons: When I showed up my reservation car was not there and the only car available was a minivan, I had reserved a compact car for ease in the city to park etc, I was not happy, but at the last minute someone drove in with a vw beetle turbo so I was saved !

Cons: Agent in St Pete was slow as molasses. Car smelled like air freshener was used to mask the smell of cigarettes.

Cons: Car rental was not at airport, was offsite at an old hotel which was very strange. Shuttle was broken down upon arrival and not running for our departure. We had to take an Uber to the airport which was very inconvenient because we were traveling with a car seat and a small child. This location should not be included as an airport location.

Cons: I can’t say anything that could have gone better .

Cons: The car didn't have mats in it and we hated getting sand i it.

Cons: Long wait for the van at the airport, cultural preference playing music for preferred culture loudly in the van, no one at the desk to return the car, one was driving one was washing cars. The car I ordered was unavailable. The next car was dirty, and the trunk would not open. The last car I was offered was wonderful.

Cons: Drop off was at a desk tucked away in the side of the lobby of a holiday inn and required waiting on a shuttle to drive us the mile to the airport terminal.

Cons: Drop off is off-site. Pick up van was a normal Chrysler Pacifica with minimal seating. Very slow to pick up at PIE Airport.

Cons: Terrible service and zero help from the 1800 phone number. No one answered the phone at the local office. We landed at 8:00 pm - so after business hours - but certainly not the middle of the night. There is no excuse for Dollar Rental Car leaving us high and dry. DO NOT, I REPEAT, DO NOT RENT FROM THEM! TERRIBLE BUSINESS OWNERS

Cons: Miss led they were located in airport, they are not

Cons: We Ubered there to pick up the car and there was no one there. We wasted time and money.

Cons: Just having a a car for me or budget making up the difference.

Cons: Reserved for convertible- was told none was available. This is I spite of reserving it several months in advance. No attempt to try to find another vehicle in surrounding areas. Asked to call central reservation number for budget - they were no help at all. Did not even offer to reduce rates as promised vehicle was not available. Very poor service.

Cons: After getting the keys, was told to remove the sunpass from windshield since I had my own and didn’t want the additional charges. I couldn’t remove it- no one was around to help. I saw a man that worked there and asked for help, then yelled for help but he ignored me and kept walking. Also, if you leave your vehicle there you have to park it across the street.... so walking across 6 lanes of fast moving traffic is a little unsettling.

Cons: We were informed that we could pick up the rental at the st. Pertersburg/Clearwater airport. At the Budget counter, we were informed that at the car had to be picked up at the Budget office 16 miles away in city. We wasted a couple of hours scrambling to find transportation in an unfamiliar city. The agent at the city Budget office was rude and inconsiderate The whole experience was awful. We will not use Budget to rent an auto again.

Cons: We reserved a van for our family vacation far in advance. When I arrived on the morning g of the reservation, I was informed there were no vehicles. They didn’t bother to call me so I could make other arrangements. It was right after a holiday weekend so we couldn’t find any other vehicles and had to take multiple cars on our trip. Very disappointed.

Cons: A little pushy to join their online services