Rent a Lexus in San Juan

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Useful Info

Companies that offer Lexus car rentals in San Juan

 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

Ace

7.4

Good

Read 84 reviews
Best rated

Cleanliness

7.7

Comfort

7.9

Pick-up/Drop-off

7.4

Value for money

7.1

2 locations in San Juan

Show locations

Locations in San Juan

6050 Isla Verde Avenue

+1 787 728 2418

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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874 Ashford Avenue

+1 787 728 2418

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Reviews

10.0 Wonderful

Anonymous, Feb 2025

Compact

KAYAK
Staff is quick and helpful. The shuttle to the airport is fast.

8.0 Very good

Cierra, Jan 2025

Compact

KAYAK
Car smelled of cigarette smoke. The shuttle was difficult to find but the driver was fantastic.

10.0 Wonderful

Hector, Dec 2024

Compact

KAYAK
Everything was great.

10.0 Wonderful

Anonymous, Nov 2024

Economy

KAYAK
Employees were courteous and knowledgeable and helpful. Car worked great!

10.0 Wonderful

Acirema, Aug 2024

Compact

KAYAK
Ok, this is the best car rental company en toa la isla. No hay mas que decir. Very liable, very upfront with prices, no hidden fees, great price for rental, service was 10/10. Will only rent cars from ACE in Isla Verde for my future visits.

10.0 Wonderful

Anonymous, Jul 2024

Intermediate

KAYAK
Car was ready. Service was amazing. Drop off was okay. The shuttle to the airport very good.

1 out of 28

Dollar

7.1

Good

Read 23 reviews

Cleanliness

7.6

Comfort

7.5

Pick-up/Drop-off

7.1

Value for money

7.1

One location in San Juan

Show locations

Locations in San Juan

Calle Celestial 10030

+1 787 253 2525

Monday05:00 - 21:30
Tuesday05:00 - 21:30
Wednesday05:00 - 21:30
Thursday05:00 - 21:30
Friday05:00 - 21:30
Saturday05:00 - 21:30
Sunday05:00 - 21:30
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Show reviews that mention

Reviews

6.0 Okay

Anonymous, May 2021

KAYAK

Cons:

I would recommend fans outside in the waiting area for customers. I waited with my husband approximately 1 1/2 hour waiting for my car. We had to ask someone to assist us from easeway because the representative from Dollar was no where to be found. When he did find him, he was just sitting at the front with no care in the world. Never approached us not even once to collected our information to collect our car. Merging the Parking lots with other companies what a hot mess. It lack customer service!!! I will never rent from this location again!!! Thank you, Michelle Santiago

10.0 Wonderful

Anonymous, May 2021

KAYAK

Pros:

Very friendly and very good communication

Cons:

Our upgrade did not go through even though the website did

4.0 Mediocre

Anonymous, May 2021

KAYAK

Pros:

Really nice people. But they dont have the proper knowlege

Cons:

For 1 day and 2 hour I pay $ 311.00in economic car

8.0 Very good

Candice, May 2021

KAYAK

Cons:

More availability of cara

2.0 Poor

Anonymous, May 2021

KAYAK

Cons:

It took over an hour just to pick up the vehicle. Waiting outside in the heat with a medical condition was extremely unpleasant. I guess Bad phone service is not the only thing DOLLAR RENTAL is good at

6.0 Okay

Anonymous, Apr 2021

KAYAK

Pros:

The car drop was good. The year and model of the car was good even for 4 people and luggage.

Cons:

The lady at the desk when I got there tried to haggle the price with me stating “additional domestic fee” even though I had the paper to prove the price with fee. She later dropped the price some but not all the way to what I had been told when booking. She seemed very upset I didn’t allow her to run over me with fees and add ins.

1 out of 8

Hertz

6.9

Okay

Read 18 reviews

Cleanliness

7.5

Comfort

7.0

Pick-up/Drop-off

6.9

Value for money

6.8

2 locations in San Juan

Show locations

Locations in San Juan

100 C. Brumbaugh

+1 939 715 6404

Monday07:00 - 15:30
Tuesday07:00 - 15:30
Wednesday07:00 - 15:30
Thursday07:00 - 15:30
Friday07:00 - 15:30
Saturday07:00 - 15:30
Sunday07:00 - 15:30
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Luis Munoz Marin Airport

+1 787 791 0840

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

8.0 Very good

anibal, Sep 2024

Full-size

KAYAK
The pick up was easy, clear and fast. Once in garage my vehicle was showing a signal light issue but the team was able to gave me another vehicle fast and gave me even 10% discount. Drop off was the same easy and Fast. The entire staff in pick up and drop off were very polite and professional.

10.0 Wonderful

Miguel, Aug 2024

Standard SUV

KAYAK
That is amazing perfect attention

2.0 Poor

Anonymous, Apr 2024

Economy

KAYAK
Horrible. I got here, wait 3 hours for them to tell me that I had to pay about 200 usd more for non sense stuff. Horrible experience.

4.0 Mediocre

Tori, Jan 2024

Full-size SUV

KAYAK
We requested a large SUV - like an expedition. Instead we got a palisade. We had 8 adults and luggage for a week, so it was extremely cramped and uncomfortable anywhere we went. The Hertz team initially told us that is would be 35 minutes while they cleaned the vehicle for us. But they just immediately gave us the palisade. We were happy to wait for the correct size vehicle, but they would not give it to us. Extremely disappointed in Hertz this trip. We would have even settled for two vehicles instead, but they would not accommodate. I’ll rent somewhere else next time.

4.0 Mediocre

Anonymous, Nov 2023

Full-size

KAYAK
Their branch at the airport never picks up the phone. Fajardo was very easy to communicate. took more than 30 min to actually get the car in the airport, waiting in the heat. other than that everything else was ok

10.0 Wonderful

Anonymous, Nov 2023

Intermediate SUV

KAYAK
Everything was great except no windshield wiper fluid in car.

1 out of 6

Thrifty

6.5

Okay

Read 26 reviews

Cleanliness

7.5

Comfort

7.2

Pick-up/Drop-off

6.7

Value for money

6.2

One location in San Juan

Show locations

Locations in San Juan

Luis Munoz Marin Apo

+1 787 253 2525

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

6.0 Okay

Anonymous, Jan 2025

Supplier choice

KAYAK
The first car they gave me broke down in less than 3 hours of driving to my air bnb, it was as if they didn’t even check to make sure the car was in working condition. But they did get me a new car right away. Just sucks that I wasted an entire day of my vacation stuck on the side of the road waiting for them to pick it up.

10.0 Wonderful

Jaime, Jan 2025

Minivan

KAYAK
Easy to pick n drop off Everyone was helpful

2.0 Poor

Anonymous, Oct 2024

Economy

KAYAK
Didn't like anything the price was too much I paid too much after I put it on the side and it tells me just this amount and when I get there they charged me almost $600 plus the car was not comfortable inside the seats were dirty Sophie's roadside feeds deductible feeds personal protection feeds Municipal text fees airport Access fees facility charge fees energy feeds license fee vehicle access fee I don't even know what the hell is that I think they charge every fee there is in a book my experience with Thrifty never again

2.0 Poor

Anonymous, Jul 2024

Compact SUV

KAYAK
Booked at set rate for honda crv didn't have the car when I arrived and gave me a smaller vehicle which barely fit our luggage and charged me additional $175 in fees not disclosed when I booked online. The mitsubishi eclipse cross is not in the same size category as a Honda Crv which is why I booked.

10.0 Wonderful

Bty, May 2024

Compact SUV

KAYAK
Great staff in sju. Very pleased

4.0 Mediocre

Anonymous, May 2021

KAYAK

Pros:

The staff was very friendly. I rented a Jeep Wrangler and received a Honda CRV. I would not have mentioned it, but it was specific that it was a Wrangler to enjoy the environment on this vacation. Our flight was late, so they cancelled the Jeep and gave it to someone else after two hours. Nowhere does it say after two hours your car is cancelled ( I would’ve called if I knew this information). They did not call to confirm.

1 out of 9

Avis

5.2

Fair

Read 30 reviews

Cleanliness

5.9

Comfort

5.6

Pick-up/Drop-off

4.9

Value for money

4.9

2 locations in San Juan

Show locations

Locations in San Juan

1050 Avenida Ashford

+1 787 721 4499

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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200 Convention Boulevard

+1 787 993 3633

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
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Reviews

8.0 Very good

Azeez, Apr 2024

KAYAK
Easy pick-up but no off-hours dropoff

2.0 Poor

Anonymous, Jan 2024

Convertible

KAYAK
They didn’t have a car for me. The customer service at the station was awful. The young lady at the desk couldn’t have cared less about the fact they had no car, despite me booking one. The main depot didn’t even answer the phone to her so she could get an update. I eventually walked out after I was an hour late after my booking time, with no car. So disgusted. I am an ex Avis employee so it’s even worse!

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

Nothing. I arrived at 10:00 AM. I waited in the hot garage with mosquitos for 45 minutes. We got our car after 11. The computer system was down so the 2 customers in front of me took about 25 minutes each.

Cons:

We showed up at 10:00 AM, we should have gotten our car before 11....We could have been allowed to wait in the AC instead of the hot mosquito infested garage... The employee could have moved a little quicker. I would not rent here again. The car gas tank could have been full instead of 5/8's, so many things could have been better.

10.0 Wonderful

Anonymous, May 2021

KAYAK

Pros:

Staff was very friendly and courteous

Cons:

Overpriced

4.0 Mediocre

Grayson, Apr 2021

KAYAK

Pros:

No mechanical problems, nice car

Cons:

We had a two week rental. On first day of the tental the agency called saying they had no cars leaving us stranded at our Airbnb. He said they might have a car later or maybe it would be 3 days. For hours after that call they would not answer their phone.. Finally they did answer and he had one come in.

2.0 Poor

Anonymous, Apr 2021

KAYAK

Pros:

Our car was given away, we never received the rentals

Cons:

We had no transportation

1 out of 10

441 travelers who rented a car in San Juan gave the car agency they used an average rating of 6.8

Everything you need to know for your Lexus rental in San Juan

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