Reviews for Ace in San Juan
- All reviews 100%
Feb 11 2017
Pros: Good, clean car
Cons: The deposit amount was not specified, and I was surprised by additional fees at the counter, including liability insurance and EZ pass add-on
Jan 25 2017
Fine small car and price to match
Pros: We called for a ride from SJU to the off-site lot; caught a ride almost immediate; short trip to the lot; got paperwork done and we were on our way shortly. No problems, very smooth; same for our return. Will definitely use again.
Jan 15 2017
So easy, inexpensive, and super friendly!
Pros: Our experience was fantastic! The employees were very friendly and helpful durning our pickup and return of the car. They reviewed our insurance policy to save us money on their requirements, let us charge our phone while we waited, and gave us great advice on using the easypass for the toll roads. The return took just minutes, and they had a shuttle to return us to the airport. We will use these guys every time we go.
Jan 10 2017
Did not trust this rental company
Pros: Open 24 hours
Cons: Went in expecting to pay $350 for the week, added fees brought it up to $690, workers at the front desk were unclear/inconsistent, had no interest in helping me or the others in our party