Reviews for Thrifty in San Juan
- All reviews 100%
Apr 11 2017
Cons: After miscommunication between their hotline and main office about where and when to drop off my car, the customer service representative proceeded to yell at me and then hang up the phone, leaving me stranded in the middle of San Juan at midnight unsure how to return my car (which was very easy in the end, he just didn't know that I could return it late, which the local office had confirmed earlier that day)
Mar 27 2017
Pros: Clean and reliable car
Cons: Rates are too expensive
Mar 26 2017
Dings, Scratches, and Filth
Pros: Nothing good about this experience
Cons: The car was scratched, dinged, and the interior riddled with stains on the seats. Agents lie to customers to upsell insurance and toll pass. A $130 rental ended up at $218. Stay away.
Mar 23 2017
Pros: Clean car
Cons: I made reservations for a ford explorer or similar and when I got there they told me they don't have that type of truck and I was given a midsize car.