Reviews for Hertz in San Juan
- All reviews 100%
Oct 13 2016
Cons: The drop off point I selected online is not an existing location.
Sep 25 2016
Great Experience with rental car
Pros: Loved that Hertz is right at the terminal. The price was not the lowest, but it was definitely not the highest. Easy checkout and checkin and the car was a pretty new car with only 1700 miles on it. Great job Hertz.
Cons: none that I can think of.
Sep 3 2016
Hertz Car Rental in San Juan, PR
Pros: I rented a car at the SJU airport. The car was clean and reliable. The pre-rental inspection went smoothly so that I didn't get charged for scratches that previous renters made on the car.
Cons: There is no pickup service with the car rental. I had to take 2 taxis in order to rent the car, one for pickup, one for dropoff, which almost doubled my actual rental cost. Additionally, you should know that you can't rent at SIG, a private airport, if you're already in San Juan, which Kayak was misleading about. Neither Hertz nor Kayak was clear about this until I called Hertz and they canceled my original reservation.
Aug 8 2016
Car was not ready for us, had to choose another
Cons: Rental location was difficult to find and once we got there, they did not have the car (a mid-size) for us and we had to change to an economy (smaller size) car. Also, they do not allow spouse's tor drive for free as do some other (Avis) rental agencies.