Reviews for Hertz in San Juan
- All reviews 100%
Apr 24 2017
Best avenue for renting a car
Pros: Before renting a car to San Juan, I tried several car rental places online and was shocked to see how much the cost was for a weeks rental at the airlines. Kayak helped me save $$$. I was able to rent a car at half the cost with no hidden fees. Never rent a car from the airline. Also, you can return the car to the airlines for a nominal fee of about $5.00 even if you rent from outside the facility. We rented from Hertz , and picked it up at the Marriott hotel and dropped it off at the airline. Wonderful experience. Thanks Kayak!
Apr 2 2017
Fair price, but minivan needed a brake job
Pros: Moderate gas mileage, excellent storage space for luggage.
Cons: Poor customer service, horrible check out service. The minivan needed to have a brake service and the seats were all stained like whole playground was having a pizza party on the seats.
Mar 1 2017
Pros: The car was spacious
Cons: Car smelled like smoke
Jan 29 2017
Long wait for pick up and claims damage
Pros: Staff nice, car clean
Cons: Wait was about 45min, lost keys but they made us wait for a tow truck who didn't speak English, no reason for us to be there and we were trying to catch our flight, then they claimed damage when there wasn't. Drive car from 1 day. Instead of bringing spate keys they towed it. Really?