Book Dollar car rentals in San Juan

Sat 8/19
Noon
Sun 8/20
Noon
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Reviews for Dollar in San Juan

  • All reviews 100%
5.9/10 Okay
Based on 116 reviews
  • 5.7
  • 5.6
  • 5.0
  • 4.5

Recent reviews

Most recent
    7.6 Good
    Full-size
    Aug 17 2017
    Not what I reserved
    Pros: Shuttle service to and from. Car was in new condition. Attempts to fix problem with car too small.
    Cons: Shuttle was too small to pick up 6 people and luggage. Two trips were needed. The minivan I reserved weeks in advance was non-existent. The reason I went with this company was the online availability of the type of vehicle I needed. Charged me same price as van for a small vehicle. We barely fit into the outlander which is all they had left. I should have canceled and tried somewhere else. They offered me two vehicles for the price of one. Didn't work for our drive around the island.
    2.0 Poor
    Compact
    Aug 10 2017
    - Cancelled Reservation without notice
    Pros: nothing
    Cons: They cancelled our reservation without even letting me know. When I went to their office in San Juan they were not very helpful at all! I had just gotten in after traveling all day, tired as i'm sure you can imagine. All of the staff had attitudes and they weren't of much use when we tried to contact their toll free number to find out why out reservation was cancelled. I would not suggest Dollar at all! At least not in Puerto Rico..
    2.0 Poor
    Compact
    Aug 10 2017
    SHABBY
    Pros: Nothing
    Cons: When we arrived to pick up the car, we were told Corporate cancelled it. No-one contacted us prior to arriving and when we called corporate the phone line was awful and they couldn't hear us so I hung up in frustration as the agent was COLD!!!
    6.0 Okay
    Standard
    Jul 19 2017
    It's Just Another Rental Agency
    Pros: The car was clean and did not smell like someone smoked in it. They provide a shuttle to transport you to their office, which is very convenient since the office is located a couple of miles away. Harry, our clerk, was fluent in English & Spanish and cordial. The office was clean.
    Cons: The check in process was very tedious and stressful. There were many charges that we were unaware of that were basically MANDATORY, i.e. toll pass, additional driver, & air in the tires (just kidding.) The MAJOR PAIN was that they do NOT accept cash at all. They also place the $200 deposit on your card as an actual charge that they later will credit you when you return the car. The way the clerk positions the question about whether or not you want to include their coverage (insurance) makes one believe that it is required. IT IS NOT REQUIRED to purchase their insurance and once I told him no he relented and moved on to the next question. The return process was a little better. After speaking to others that were on our trip to PR I found out that we paid about $95 more than everyone else that went to another rental agency. If the check in & check out process was more streamlined I wouldn't mind the additional expense, but the lackluster service makes this location mediocre at best.

Where can I find Dollar car rentals in San Juan?

Marginal Los Angeles, Dollar car rentals

Address

Marginal Los Angeles

Phone

+1 787 791 5500
Dollar