Pros: Service was very friendly! I liked the mini van very much. I got there a bit early -the van was not ready - but the gentleman called me as soon as one arrived
Cons: There was no manual in the car. Took me a while to figure out how to adjust the steering wheel and operate the back wiper.
The inside was not cleaned that great - but outside was fine.
Sep 11 2016
Night drop off
Pros: ir was easy and convenient
Cons: We didn't speak with anyone. We just dropped off the car so nothing was wrong.
Oct 3 2016
Product not available
Cons: They didn't have what I reserved!
Oct 21 2016
Cons: i made a car reservation & when i got there they said they didn't have any cars.
Dec 13 2016
Dodge Caravan Shockingly Amazing
Pros: Comfort of the vehicle was key. We added the Ipass for tolls and prepaid gas which made the trip easier. I would add navigation just to save some juice on the phones.
Dec 18 2016
Pros: Great Deal!! Thanks
Dec 30 2016
Alamo at boca raton
Pros: I had a great experience. Though they didn't have the car i ordered; the staff compensated by being super friendly
Cons: I think alamo should have more cars in fleet because it already happened to me before that you arrive and your selected car is not there.
Jan 8 2017
Pros: Great pricing, friendly staff at the East Boca location. No complaints.
Feb 27 2017
Only used for dropoff, and lot needs improvement
Cons: Dropoff at Boca Raton during evening hours was unpleasant. The lot is entirely unlit, with a motion light that only stayed on for maybe 1 minute. It was also unclear which space to leave the returned vehicle in. Definitely needs better lighting.
Pros: The tank wasn't full when I picked it up. First time ever that has happened to me. I then returned the car without filling the tank because I didn't feel like I should have to as it didn't come that way. I used about 2 gallons and did not refill that either knowing I would get charged a bit more, but they charged me $32 more. Certainly not Thrifty
Feb 2 2016
Closed before scheduled close time
Pros: I arrived to Rental Car In Pompano Beach Florida, Location was only 10 min from condo.
Cons: They closed 15 minutes to the scheduled 4pm close time.
I even waived at the attendant, and he ignored me. I was left there with my suit case and standing with no where to go. I call Uber, to find me another place to rent a car, as I had to travel to Gainesville FL, I went to Enterprise 3 blocks away on Federal Higway, they took good care of me ASAP. I will never use Thrifty AGAIN so disappointed.
Jan 22 2017
Pros: I liked the car, a Kia Soul.
Cons: The nerve to search for the spouse of the renter. Very unfair.
Feb 7 2017
Cons: Guy tried to rent me compact when I paid for intermediate.
May 24 2017
Pros: The sales person was trying his best with NO help. He had to check in cars, check out cars, wash the vehicles, and handle customers and paperwork.
Cons: The car was dented, scratched, smelly, empty, and drove horribly. Every acceleration I was hoping the car did not shut off. I also was bitten in many areas.
Hard to stay with Enterprise as rates change daily
Cons: I utilize a rental car for short ,one-way trips. I understand I'm not your target customer, but consistent,reasonable rates are very hard to find at Enterprise and I need to look elsewhere for pricing-every time!
Feb 5 2017
Honest, friendly, affordable car rental
Pros: Best car rental in Boca, actually, in all of Palm Beach County
Feb 20 2017
Insurance rip off
Pros: Location was convenient to where I was staying.
Cons: I called ahead to reconfirm and check if cars were available and how long I should expect to wait. I was told no wait. I got there and there waited 30 minutes and noticed someone who was a walk-in without a reservation after me had already gotten a car and left. Apparently there was a mix-up with the car they originally wanted to give me. So 45 min later and late to pick up my mom at the airport, I got a car. I originally told the rep i didnt want any insurance but she directed me to sign in areas that I later learned was accepting insurance and cost me an additional $200.
Nov 29 2016
It never happened
Cons: It DID NOT HAPPEN, I showed up at 830 a.m. the day before Thanksgiving. to pick up the car after making a reservation online the night before. The nice man informed me that they had a problem and there were NO CARS TO RENT, NOR could he guarantee that there would be a car at all for the weekend. He asked for my phone number as he said he had a list of 60 people, he'd call if something became available. I have not yet had the chance to call the insurance company, because I was billed 54.00 for the rental which never happened.