Would you like to save as your currency permanently or for this visit only?
Good breakfast pleasant staff Noise. Noise street noises, hallway noises tilll 2 /3 am. on first floor. To bad nice hotel
Manager went out of his way to meet my room requirements and also checked us in early. Hotel staff said the private carts that transport you around Old Town work only on tips. Not True. One of the drivers who took us maybe a block and a half was insistent on $10 minimum charges and pointed at signage that you only see AFTER you are seated as his posted pricing.
We like the location and atmosphere provided by this hotel. It is great to have a breakfast available. The hotel staff is outstanding. All project themselves well. They look like they are there to address any issue with a quick and sound solution. However, we have never had any issue. This is our first choice, when coming to Phoenix for a long weekend.
Well executed overall in terms of aesthetics, efficiency and convenience. Exceptional staff. Robust offerings, notably breakfasts. No airport shuttle. A little difficult to locate initially. Neither is a deal breaker.
The rooms were designed great and the breakfast was better than expected. I was charged a fee at checkout that I was not told about and then when I called to ask about it, no one would say what it was. I was told I would get a bill in the mail. It has been one week and no bill. I still don't know anything. This alone, even though my stay was great, will keep me from coming again.
One you figure the parking situation out, getting from the room to your car is a breeze Bath / shower is like Best Western quality. Parking lot is a bit confusing
Within walking distance to lots of restaurants and shops.
The location and the little breakfast
Nice room, bigger than expected. Initially they tried to give room on first floor and said it would be noisy as it was near club across the street and I objected and the manager immediately found a more suitable room which was much appreciated. Breakfast was just okay. Eggs tasted powdered.
location by nightlife and old town, price, room size, cleanliness, breakfast sandwiches The room was kept very cold. I had to keep turning down the AC.
The room design / arrangement. The comfort of the bed. The misting system at the pool. The proximity to places to go in town. The breakfast / snack offerings that were included in the room cost. Most of all the front staff was always eager and ready to help and well informed The music at the pool; no country music was being played. The entrance to the pool required a room card to enter instead of just accessibly directly from the lobby.
staff was very nice and helpful!111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111
The spa tub is amazing, the atmosphere was very relaxing.
Not Much. Front Desk staff referring to me as "Boss" and "Brother"...having my room changed without informing me, trashy property, ugly decals on doors, LOUD all the time, poorly working plumbing. Just a poor place to stay at any price...especially for $145.00. I think $45.00 per night is still too much for this place. No Thanks.
You literally can hear a pin drop out of the bathroom and bower and the shutters don't block out the sun! Just an odd hotel.
Rooms were very nice and modern and had floor to ceiling windows. I really liked the design and the rooms are designed creatively so each room has somewhat of a corner window. The shower was also very nicely designed and roomy. The atmosphere of the hotel was excellent. Elevator music and pool music were all excellent. There are pool parties on Saturday afternoons, I guess it's a good thing or a bad thing depending on what you're looking for. It was a little too "college-y" for my tastes. I would have preferred something a bit more "lounge-y" but that's just personal preference. If you're planning on enjoying the pool, don't go on a Saturday as everyone is packed in like sardines. Front desk staff was not very helpful upon first arriving. There was a line and a 2nd staff member came up and stood at her desk. She looked right at us and then proceeded to just stand there. It took us asking if she was open to get her to help us. Also, they need to update their in room audio systems, they were only compatible with iPods and iPhones with the old 30 pin connectors. Seriously guys? That was 4 years ago. Use a more standard format like audio line in or Bluetooth so everyone can enjoy. Water pressure in the shower was not the greatest. It was barely even coming out toward the end of my shower.
We were only in Scottsdale or one night so we wanted something cheap and in the heart of Old Town and this was the perfect location. I'm a hotel snob so I'll have to admit that this hotel isn't the BEST of the best but it was alright. The room space is great, the bathroom is okay, the location is awesome, the pool is GREAT. The complimentary breakfast was nice, there are no cooked eggs or whatever, just cereal, oatmeal, coffee, tea, bakery goods, toast, english muffins, ETC. The staff was FRIENDLY and very helpful. I didn't like the quality of the blankets. The sheets and pillows are FINE but it's the blanket that I felt icky about. I'm used to the lobby having a guest bathroom but they do not have one. they have a bathroom behind the clerk desk and it has cleaning supplies in it, it was weird. If they could, they could just put in a divider or something to cover it up. Or build a door/closet in the bathroom.
The staff were very attentive and corrected a problem quickly. My room near the front of the hotel was too close to Indian School Road. I would have preferred a quieter room near the back.
Clean rooms, friendly staff, close to all that is old town Scottsdale! Mountain Dew machine out of order... I know it's petty but I need me my dew!
This hotel had a great room and everyone was very friendly. The main thing I did not like about it was that the pool was lacking a lot in atmosphere. It was just a simple pool with nothing great to offer. Other than that, I had no objections.There is a lot to do within walking distance and I had a good time while I was there.
The room, over all, was outstanding. The French doors separating the living space with the bedroom area was a wonderful touch. The staff was terrific, and the facilities were very good. We loved the hotel and enjoyed the area, with its shops and restaurants.
My suite had a king-size bed, small balcony, comfortable sitting area and desk. Refrigerator and coffee maker: nice conveniences. Several nice restaurants are within walking distance -- try The Gelato Spot for an unusual mix of artisanal pizzas or delicious gelatos. Parking and internet have a daily charge, which I did not like. Internet has replaced telephone as the hotels' cash cow. The restaurant offered a nice choice of breakfast foods. The staff was courteous and friendly. I'd stay there again.
We have our family reunions at this hotel and it's really fabulous! The only problem I experienced was in the restaurant. The children's menu had cheese pizza but the cheese had jalapenos, making it too spicy for my grandchildren.\n\nIt's conveniently located in the middle of all the activities in Downtown Scottsdale plus there are shops right outside on Brown.\n\nWe love this place! There is also comfortable furniture to sit in the lobby plus there is always cold water and Arnold Palmers to enjoy.
The folks at the front desk were friendly enough but I found out that the on line travel website never forwarded any of my Marriott rewards informantion that I plugged in, so the hotel did not provide me with, newspaper, robes, single bed instead of requested 2 beds, etc unless I called and begged them. They were unable to validate my number until I called marriott and had them take care of it. Also, the hotel had construction going on and the drilling was quite irritating while trying to conduct some business... looks like they have lots more construction to go so call first for a quiet room. I will not stay there next month, will find another property. I have stayed there 4 times in the last 6 months and have had similar issues. t
The marriott was an excellent chioce for all the travelers coming to the wedding. The staff was very helpful and the location ideal. I enjoyed my visit and would stay there again
My family and I went to Scottsdale for a family trip/conference and had a FABULOUS time. The hotel was wonderful and in the heart of everything. All of Old Town was just outside the door. The hotel was beautiful, the staff was awesome and the underground parking was great. We will definitely visit Scottsdale again and will defintely stay at the Marriott.
I spent one night here and thought that the hotel was very nice, the staff was helpful and the room was very comfortable. The only thing I wasn't crazy about was the pool area. It was a little small for the hotel size, but was still clean and well kept. Overall. I would love to stay at this hotel again!
This is a great Marriott for the price point. Rooms are big and have everything you need with the exception of a room safe. The location is great - walking distance from lots of shopping restaurants and coffee. What was so disappointing was the price for parking. If you valet its 13 a day which I get because its valet. What irks me is that its 9 a day to park yourself in the structure! Really? Being a guest at the hotel should at least allow you to park yourself for free - cmon Marriott gimme a break!
I would recommend this Hotel to anyone visiting Scottsdale. Being right in the heart of Old Town Scottsdale it allowed you to walk to many Restaurants, Shops, Nightspots and Baseball Games. The staff was very helpful and the service was outstanding. Very clean rooms and comfortable beds. All around great experience
The only thing we were not happy about was the parking. Last year when we stayed we did not have to pay to park in the parking garage so we were suprised that they were charging $13.00 a night this year to park.
no upgrade offer
It felt just a step up from Days Inn. Amenities did not support the price.
spacious room and nice computer work area bathroom had only half of the shower covered by door - not moveable at all; parking was not readily available at this location since there was a club next door that used the hotel parking as valet. i had to squeeze into a unknown space along a fence.
Excellent room decoration, and excellent customer service Yest the parking, they charge me nine dollars to park in side the propriety.
This guest did not leave comments about this hotel.
Location No parking space and the worst service for parking, they had an employee at the parking area with no customer service sense at all, denied us a place to park and when we went to the looby to complain he was all a bunch of lies justifying his incompetence,
Very clean with large rooms. They had our roll away in our room when we arrived. Definitely a hotel for the colleges kids partying and yhe surrounding clubs!
This guest did not leave comments about this hotel.
Clean and updated Parking was extremely limited and it was located in a construction zone. Listened to club music all night and heard other rooms flushing toilets all night.
Everything. Nothing comes to mind
It was a very nice hotel, but the room smelled like cigarette smoke (very strong). I was too tired from a long drive to complain, so just simply dealt with it, rather than requesting a room change. There was a ton of construction going on from the properties near the hotel, such that the noise was pretty bad early in the morning
The location and cleanliness of the hotel. The staff was wonderful and accommodating. The front desk went above and beyond our expectations. We heard it was a party hotel on the weekends and it was very loud. We were there on a Thursday and you could hear the bar and music and bands very clearly in the room till 1:30 am. The hotel is perfect if you plan on going to sleep after 1:00 am.
The motel room was very reasonably priced and covered the bases of what we needed
no coffee or tea machine in the room; everyplace has that nowadays.
Good location, free parking, free coffee in the morning at the front desk. Small swimming pool with long opened hours. I have booked nonsmoking room, but the tobaco smell I felt during all 3 my nights staying in the motel. The very first day of my staying I asked for a hairdraiyer, but unnfortunately all these days I didn't see it.
The proximity to the event I was attending. I was put in a smoking room when I had asked for non smoking. This was fixed with some trepidation only because one of the guests has a heart condition and can't stay in such a room.
A good motel in an attractive part op scotsdale for een good price The size of the room could larger
The cost and location by the mall Two cramped for two beds. should only have one
Staff was very kind, they did solve every problem Once the room was not maked up
down town location,inexpensive,great staff,
Location was good for what I needed No, most everything was fine.
I liked the wood floor instead of carpet. No microwave in room, ice hard to find.