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10.0
The pick up process at IAH needs improvement. For clients who booked and paid for their reservations in advance, I don’t believe they should be waiting in line with walk in clients. Other than the pick up process. I would also like to give special thanks to Emma and Aaliyah W who was very helpful and supportive in making my rental experience pleasurable in helping to resolve my vehicle NAV issue.Reviewed May 9 2023
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10.0
Thankfully the line was super short compared to the other rental spots and it moved quickly. So glad i booked with Sixt.Reviewed May 5 2023
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4.0
There always up sale me and never have the inventory they put online.Reviewed Mar 9 2023
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10.0
Fast and friendly service.Reviewed Feb 20 2023
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6.0
Every time I rent an automobile, they try to up sell me something. I wish they’d just produce the vehicle are reserved or next high class available.Reviewed Jan 11 2023
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8.0
Someone backed into me in a parking lot and turning in a damaged car was going to be daunting. However while I had to arrive ~30 minutes early the SIXT staff was very polite and pleasant... even helpful. While I do not recommend that experience to anyone, SIXT handled it very pleasantly.Reviewed Dec 12 2022
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2.0
Good afternoon, We arrived in Houston and could not find Sixt. We have not been to Houston so did not know Sixt was not at Hobby Airport. Sizt is located at located the other airport. You had our flight number. We have no choice but to cancel our reservation with fulll refund. There was not a number to call either. Reservation number 9926254338. Thank you for your attention to this matter. Henrietta and Tom Shuminsky Telephone: 407234-8873 Email: thshuminsky@comcast.net Sent from my iPhone This was sent via email to: reservations -usa@SIXT.com. The email evidently was not received. WIthout a telephone number to contact them in Denver and being at the wrong airport, it was impossible to pick up a car. We were forced to use a car at Hobby Airport. Please advise. Henrietta and Tom Shuminsky 407-234-8773Reviewed Dec 6 2022
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8.0
Staff was helpful and car was ready when I arrived.Reviewed Oct 3 2022
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10.0
Our car rental experience in Houston was great. We received an upgrade and were very pleased with Tim at the rental place. He was very nice and most helpful. The people that took cat of us when picking up and dropping off the vehicle were great as well. I would highly recommend Sixt @ Houston. Thank youReviewed Oct 1 2022
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10.0
Simple to get in and out and the staff were so niceReviewed Sep 15 2022
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8.0
The wait at the check-in desk was over 20 minutes. Even though I prepaid, the cost ended up higher than the prepaid amount.Reviewed Aug 22 2022
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10.0
Our flight was delayed, I was easily able to update our pick up time in the app. When we arrived, there was no wait, we were out of there quickly. Plus we got a really nice car, thank you!Reviewed Aug 14 2022
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