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luxury comfortable serviced apt. in the center of sydney city. walking distance to Darling Harbour and Museum and chinatown and of course the biggest shopping mall on Pitt street. Another 35 mins walking to fish market was enjoyable too. except the refrigerator was a bit noisy during the night.
We liked its proximity to shopping and eateries in Darling Harbour
Good location and modern facilities. Homely feel
Reception staff very ordinary. Too expensive and didn't like having to pre authorise additional payment of $100 that I was told would take up to 10 days to be credited back to my card.
Very nicely set up. We ended up in a two bedroom apartment (we paid for a one-bedroom) so we had plenty of space. 42nd floor. Elevators were excellent so no delays. Will stay there again (depending on price). We found it a little bit noisy (from the ground - not from adjoining apartments). Just single glazing. Not a major problem.
The hotel charged USD 50,00 more than the price I had booked. I don't know why an offer is announced if you have to pay more when check-out. I consider that it is not a fair play because an offer sometimes is decisive when you book some hotel.
Clean, tidy, nice color of the furniture, sercurity card to get in lift, wonderful smell of the lobby!!! No toliet in the lobby; no patient of the reception worker when I was calling the reception for a comb.
Great room, with excellent view on Darling Harbour, and a spacious balcony. Very good value for money.
Convenient. I forgot my tupperware container and the staff asked me to wait for the lost and found report back to him made me wait for more than an hour. The result made me unsatisfied as I was the person who sit there wait for an hour and then still need me to go and ask them to remind that I was still waiting for their reply.
Good location, friendly staff and clean building Wifi should be free for hotel guests
Clan/tidy room Reception staff not particularly friendly
We enjoyed Sidney for WYD 2008 No. It was very comfortable.
perfect, with a first class concierge service
Excellent central location, walkable to harbour and train station and monorail close by. 14 dollar by train to airport
Central location difficult for car unloading in market street and small street lobby
Very good, spacious bathrooms with a separate shower. Overall, hotels in Sydney are quite expensive.
room, the staff, and the location were all great nothing
Proximity to The Rocks, Opera House, Botanical Gardens, Hyde Park, Railway Stations, Darling Harbour, Cafes, Supermarket. Excellent service from great staff!
location was great, the room was beautiful, friendly staff
Totally I evaluate this hotel better than Grace Hotel nearby. Hotel's dining, serving Indian dishes every night is bit tiresome for the guest staying 10 days like me.
Spacious room Delivery charges for room services
The location and the staff are about the only likeable characteristics of this hotel. I paid $249 for an Advantage room requsted 2 double beds only to be told on checkin that the room only had one double bed. I then had to pay $50 to upgrade to an Executive room (a better room apparently) I failed to see the value which also included free drinks at the bar from 5.30-7.30 and breakfast which was the worst I have experienced at any hotel.
Amazing way to start the day with amazing breakfast buffet. Giovani is our favorite... Always helping and welcoming. A hard worker with excellent attention to detail The laundry staff needed prodding several times. There were never enough towels in our room and despite several kind notes to remind them, they were ignored. The dining room at dinner should be ignored, as staff was clueless for dinner... But that was transformed for breakfast, which was a highlight.
Hotel staff were very helpful with any personal requests Everything came at a cost including the drinking water
Quiet, modern, good eating options, central, spacious bathroom
Air conditing not working properly - still not cool after asking for attendance to problem Also - had to ask to have room floor cleaned
The hotel was within a reasonably short walk to the harbor bridge, yet also within walking distance of other attractions (like Chinatown which was a great place to visit during the Chinese new year festivities). In particular, the staff was very helpful. The concierge made a great recommendation for a hole in the wall (Chat Thai) and one of the women at the front desk went out of her way to help me plan things to do over my 3 day stay. I really appreciate that they took the time for me. The room was also nice (but it was the most expensive room I booked during my stay in Australia). My recommendation is to do your research and most importantly book early. After I booked I saw room prices skyrocket as I got closer to my travel dates, but that might have been unusual due to it being the Chinese New Year, or maybe there was some other event that took up all the rooms. I wouldn't have been willing to pay as much the room went up to but ~$250 was doable. Flights into Sydney from abroad must all arrive in the early morning. Every day there seemed to be a number of people waiting in the lobby as their rooms weren't ready yet. I understand hotels can't check people in too early, but it would have been great had the hotel been able to get me in before lunch. Instead I found myself roaming the city by foot for a good while.
Its location to the event I was attending, would be a great flocation for tourists
that we got up-graded and the buffet breakfast was so delicious
The food at the hotel is rather expensive....eat out, it's cheaper.
Location is good Staff was not very friendly
Great location, some staffs were very nice and helpful During my last day I called for Bell to pick up my belongings but I waited 15mins and no one turn up so I end up carried them down myself.
The spa was out of order for our last day
The courtesy of staff and its location The rooms are quite small and the drains in the showers don't work well
Good customer service. Slightly long check in time.
Quality hotel. Valet parking was efficient, rooms were as advertised i.e. clean, modern with a relaxing feel air-conditioning noisy when actually trying to fall asleep
Gym and Executive floor accessorites Nothing
TV in the shower! Nothing
It was my wife's 60th birthday and the little extra touches they did made the stay all the better. Great Hotel.
Outstanding and polite service; rooms were serviced as we indicated a desire with the appropriate "light" and excellent Executive lounge!
Hotel staff were very helpful and catered to all needs, the location is excellent for shopping & night clubs.... and the best was the Buffet Breakfast
Staff were helpful and friendly. The pool was well-maintained. It's a really convenient location to shopping and food. Nothing really
very neat and fairly large rooms. the park view is beautiful. initially we were in a 'park view' room which did not face the park at all. you have to crane your neck out of the window to see the park. this should not be sold as park view. staff were happy to move us to a front facing room with beautiful view.
Clean, nice rooms , good facilities , great location
Centrally located, spectacular water view, balcony for fresh air which is so rare for hotels these days. The poor positioning of the shower head and shelf must be a mistake. You need to stand flush against the wall to have a shower.
The beds need replacement. Two in my room had collapsed. The hotel engineer saidthe box spring was broken, so they offered to put us in another room. I checked and sure enough the mattress was broken there too. They moved us to a beautiful suite, but the floor in the room was too slippery for the wheels and the bed would slide out from the wall while resting, and slide away when standing. The hotel admitted that it knew it had the same problem in another room and ultimately they had to remove the frame to keep it stationary. They need to be more diligent in room inspection.
Free upgrade at check in to a room with a harbor view None
Staff very helpful No pool. No bath. Found an old shoe under the bed. Not so clean.
Great wifi, attentive concierge, great staff all around. Nothing negative to say, really.
Convenient location, clean, modern There was a significant construction project blocking the front entrance and the street in front of the hotel during our stay.
CLOSE PROXIMITY TO ALL MAIN ATTRACTIONS.
The staff were very courteous.
Stayed at the Radisson for one night on our way inbound from Canada to Melbourne. Lovely hotel, in the heart of the CBD. Close to the Harbour and ferries, the Opera House, slight trek to Darling Harbour but very central. Rooms were clean, modern and spacious. Also, took advantage of the breakfast buffet before or flight the next morning which was quite good but pricey $25per. The porters were exceptional, always attentive and helpful with the baggage. Would definitely recommend this hotel. Only a couple of hiccups, we arrived in the morning and even though check in was at 3pm they said we could check in at 1130am. When we went to pick up our room keys they kept putting us off with “ready in 5 minutes” until noon. Just tell us noon, we would have gone for a walk. While we were waiting in the lounge for our room there was some construction going on in the restaurant, didn’t make for the best of atmospheres.
friendly and helpful staff, good location
bed is old, sags in middle. Room is old, needs a refurb. "Atrium" means no view at all.
The staff were fantastic - very friendly without being stuffy from frontline to cleaning staff. Great location - right between central shopping & circular quay.
We had originally rented an apartment in Sydney. However, due to construction at night, we had to relocate. We found a great rate at the Raddisson Blu and booked it. We enjoyed the last few nights of our vacation in a beautiful and comfortable room. The hotel staff was very helpful and the hotel was spotless. We would definitely stay there again!
Proximity to Central Quay Bland decor
We asked to hotel concierge for the morning call at 5:30am, but we did not get any phone call from the hotel concierge. Ii is indeed disaponted. I hardly miss the international fight.
Service was excellent,staff very pleasant and helpful. Food was first class and reasonably priced. Nothing
Convenient location to city attractions. Breakfast prices were way too high. I paid $158 U.S. dollars and the breakfast prices were $18 to $26 US dollars. Overall I enjoyed my stay as the room was clean, quiet and comfortable.
Lovely room and great location. Upgraded, but that cost $60 per night. Nothing really, although room service meal was fairly ordinary.
The hotel is a a great facility and in the middle of downtown Prices in all of Sydyn are extremely high. Parking was outrageous
I loved everything from the location of the hotel to the luxurious rooms and the beautiful architecture! The service was excellent! Nothing.
The location is great. The hotel is close to everything from shops, supermarket, office, parks, restaurants. The room is spacious and the bed was very comfy. Two towels of 4 were badly washed. They still have some stain in them. Breakfast could use more variety for the price they are charging. Some staffs at the conscious were not friendly.
Location was fantastic Everything was very clean and worked in both the rooms and the rest of the hotel Wifi was somewhat spotty and slow. Would have liked the fitness center to include a larger variety of items instead of just a few treadmills and some light weights
The men at the concierge went above and beyond to help us. I truly appreciate everything they did to make our stay pleasurable.
the size of our room, the cleanness, the old fashion decor, easy to get to , in the middle of the city
The King Single bed was soooo comfortable, Bar 77 was excellent and breakky was great Not really
This is a great hotel! We also stayed at the Intercontinental, but the The Grace is actually alot nicer. It has a unique ambience and feeling to it with the old building, mixed modern/classic interior and sublime staff.
Very good value for money - all was as expected. Rooftop pool a bonus. Grace cafe, staff and food fabulous.
Staff were pleasant and very helpful especially when I relaised I had left something in my room, The room itself was medium in size but it was clean and the bed was very comfortable. The location was central especially to shopping and close to Darling Harbour.
An excellent centrally positioned hotel which is comfortable, friendly and the cafe on the ground floor is great. Would like some packets of biscuits to have with a cup of tea in the room!
clean comfortable room good location to CBD..the very friendly and competent staff theywere all very efficient .They made you feel welcome and such pleasant manners great staff nothing
Very comfortable bed, room quiet although located on a busy road. Unable to change the temperature of the A/C which for us was too cold.
Most comfortable bed in comparison to others including Sheraton on the Park. Staff were friendly and helpful. Being invited for drinks by the hotel.
Continuous hot water The pricing for 'room service' I find to be quite over priced and the service in the breakfast cafe area is very slow.
Bed was comfortable. A/C in good working order. Nice size bathroom. Appreciated the toiletries, the fridge, the safe. Excellent lighting both in room and bathroom. It was a bit disconcerting to find hairs in the tub after the room was cleaned.. The desk chair could use refurbishing.
Very friendly staff, ideal position, excellent facilities. Enjoyed stay immensly and the staff could not have been more helpful.
things were acceptable for what i needed, there was nothing there that made me happy i stayed there rather than some place else. for a "5 star" hotel it was missing quite a bit. no spa, no pool, restuarants were really just bars with some tables. the staff was a bit snooty. everything in the room and hotel are for sale, and pretty much makes you feel like you are sleeping in an ikea catalog.
I liked the central location of the hotel and the staff were friendly and warm. I found it rather surprising that internet was not complimentary as it is a 5-star hotel. The last time I visited Sydney I stayed at Raddison's which I believe is a 4-star hotel and found the stay there on par with Sofitel, a 5-star hotel.
There were loud noises in the morning from the room above and when I called the front desk on multiple occasions I couldn't get an answer, then received a rude explanation that it would be investigated but the noise contributed. After a $2,000 stay, I left a file and was charged to have it mailed to me. I wouldn't recommend the hotel for ease of stay, but it is clean.
This hotel was comfortable and elegant. Staying over new years they gave us free champagne. However parking was overpriced for what we paid for the hotel.
Hotel lobby! Terrible breakfast! no restuarant in the hotel! no swimming pool!
Rooms were very nice as were they lobby and bar You need better wifi access and it should be considered a basic service that you provide
The location was excellent. Very close to all the tourist attractions and to the cities history.Service was good.
First class ,5 star rate but better Location on Phillip St. within easy walking distance to all attractions - shopping to sightseeing this hotel must be in the top 5 quality hotel in Sydney. No
The location, the luxurious setting, drinks at the lounge and the most comfortable bed ever - what's not to like?!
It was a beautiful and a lovely room and wonderful staff. I lovedmit all
Location. Friendly Staff. Apartment design & View.
The fact it was self contained with everything you would need and came with all the things i was looking in a hotel for the weekend which other's did not offer. Did not like the bed, was too soft and often too warm with two people sleeping in the bed together.
I enjoyed all that was offered ,I loved the view from our suite and the design and luxury of the rooms.
Easy and friendly check in. Comfortable rooms and beds. On checking out we asked if we could leave the car in their car park for a few more hours whilst we went for brunch and shopped and this was not a problem which I was very impressed with.
Very nice facilities, nice location Very high charge for internet access ($25 day). There's no need for this kind of gouge at a facility like this.
The staff were nice Room wasn't as nice as the pictures on the website! The design wasn't very welcoming or comfortable, the view wasn't nice either.
It was close proximity for shopping and where we chose to dine. We thought the views were going to be better.
Very comfortable room, great facilities and friendly helpfull staff, great location.
The location offered a good balance between access to city centre shopping and to beaches and beyond via transport hubs
I loved the extra space of having a living room to unwind in after a long day of sightseeing. The kitchen and dining table was a great option when we didn't have time for a cafe breakfast. I loved having a nespresso machine in the room with daily refills. The room was clean and modern. Service was great. The location is hard to beat. Right in the middle of tons of coffee shops, restaurants, and shopping. Darling Harbor and Chinatown are just 4-5 minute walk. Town Hall subway station is just around the corner. Two grocery stores are very close by if you want to stock up on things. The gym is great and quite extensive. There is a nice pool and sauna, although the hot tub was only like warm temperature. Overall me and my two boys ( 9 and 11) had a great time fornthe week we were in Sydney.