Guest Reviews
Overall Rating
7.1
Good
Based on 2,750 reviews
Cleanliness
8.0
Comfort
7.8
Pickup/Dropoff
6.7
Value for money
7.2
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Thrifty car rental prices in Key West
| Economy | $44/day | |
| Compact | $41/day | |
| Intermediate | $45/day | |
| Standard | $47/day | |
| Full-size | $51/day | |
| SUV | $51/day | |
| Minivan | $64/day | |
| Mini | $47/day | |
| Premium | $51/day | |
| Convertible | $51/day | |
| Van | $71/day |
Pros
"Great car, nice and clean!."
(in 106 reviews)
"staff very friendly and helpful."
(in 114 reviews)
"Car was clean and decent."
(in 349 reviews)
Cons
"Bad customer service and rude"
(in 109 reviews)
"Everywhere else no cars available."
(in 101 reviews)
"Overcharged my credit card upon return."
(in 49 reviews)
Recent Reviews
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customer service
pick up the car
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car was clean
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car was great
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great experience
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10.0
Pros: staff was just fine,
Cons: convertible camaro was not a good car.... for such a large sports car it had very little room... at best it is a 2 seat car. only a tiny person can ride in the back for more than a block or two..... with the top down. zero room for luggage other than back seat
review from
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7.2
careful making changes with Thrifty
Pros: we were told we could change the contract and change it back without any problem
Cons: when we tried to change it back to the original plan it was difficult over the phone, and then the lady at the counter was difficult as well. she then did remove the late fee and change fee and continued to talk about how we were "late" when actually we were early when using the original contract terms. not a great customer service at all and will avoid thrifty again unless they significantly less money.
review from
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10.0
Cons: Service was a little slow
review from
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10.0
Easy
Pros: Clean vehicle. Pick-up and drop off was a breeze. Finding fuel near the airport prior to drop off was easy. All the important aspects of a rental experience were well covered. Costs were in line with any other tourist destination. Folks, don’t over think renting a car, consider it a commodity.
review from
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7.6
Pros: The car we were given was quite nice, it was clean and new.
Cons: They kept trying to upsell various things when picking up the car, and the lady at the desk was quite rude. It is ridiculous to pay $13/day to rent an sun tag, especially when I'll only use it once!
review from
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7.6
False statements
Cons: I rented a convertible mustang or similar car for my 25th anniversary. I even spoke to them on the phone at the airport before unreserved it. When I arrived they did not have a convertible and said they had not had one in months. Had to take a Yukon.
review from
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9.6
Quick Way to Key West
Pros: Great return staff. Helpful and efficient
review from
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2.0
Cons: Very unprofessional,rude and disrespectful. Last time using your services.
review from
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10.0
Drop off gone great!
Pros: I ended up contracting with Dollar rental and there drop off option went smooth.
Cons: The first rep I spoke to was wonderful. However, I felt the second representative was rude on the phone when I called to go over details about dropping off vehicle after hours.
review from
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6.4
Cons: When we got to the EYW airport we were told the car size we had reserved was not available and the only option was a different car which was more expensive and we had to pay the difference. I think if they didn't have the car we had reserved months ago then they needed to eat the difference and not charge me. Had I not had a plane to catch in MIA I would have shopped for a different company.
review from
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6.0
Pros: Pick up was easy and fast.
Cons: Dropping off at Miami was difficult. Thrifty signs were not easy to see. The place looked like it was closed. Only one person working and he was very rude.
review from
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6.4
Cons: My rental agent in Key West was 13 minutes late arriving, then took another 12 minutes to set up. He was rude, he talked down to me when I didn't take the upgrade, and then overestimated the time it was going to take me to get to the airport where I was driving. Overall it was the worst rental experience I've ever had with a rental car agent.
review from
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10.0
Pros: staff was just fine,
Cons: convertible camaro was not a good car.... for such a large sports car it had very little room... at best it is a 2 seat car. only a tiny person can ride in the back for more than a block or two..... with the top down. zero room for luggage other than back seat
review from
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10.0
Cons: Service was a little slow
review from
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10.0
Easy
Pros: Clean vehicle. Pick-up and drop off was a breeze. Finding fuel near the airport prior to drop off was easy. All the important aspects of a rental experience were well covered. Costs were in line with any other tourist destination. Folks, don’t over think renting a car, consider it a commodity.
review from
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9.6
Quick Way to Key West
Pros: Great return staff. Helpful and efficient
review from
-
10.0
Drop off gone great!
Pros: I ended up contracting with Dollar rental and there drop off option went smooth.
Cons: The first rep I spoke to was wonderful. However, I felt the second representative was rude on the phone when I called to go over details about dropping off vehicle after hours.
review from
-
7.2
careful making changes with Thrifty
Pros: we were told we could change the contract and change it back without any problem
Cons: when we tried to change it back to the original plan it was difficult over the phone, and then the lady at the counter was difficult as well. she then did remove the late fee and change fee and continued to talk about how we were "late" when actually we were early when using the original contract terms. not a great customer service at all and will avoid thrifty again unless they significantly less money.
review from
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7.6
Pros: The car we were given was quite nice, it was clean and new.
Cons: They kept trying to upsell various things when picking up the car, and the lady at the desk was quite rude. It is ridiculous to pay $13/day to rent an sun tag, especially when I'll only use it once!
review from
-
7.6
False statements
Cons: I rented a convertible mustang or similar car for my 25th anniversary. I even spoke to them on the phone at the airport before unreserved it. When I arrived they did not have a convertible and said they had not had one in months. Had to take a Yukon.
review from
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2.0
Cons: Very unprofessional,rude and disrespectful. Last time using your services.
review from
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6.4
Cons: When we got to the EYW airport we were told the car size we had reserved was not available and the only option was a different car which was more expensive and we had to pay the difference. I think if they didn't have the car we had reserved months ago then they needed to eat the difference and not charge me. Had I not had a plane to catch in MIA I would have shopped for a different company.
review from
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6.0
Pros: Pick up was easy and fast.
Cons: Dropping off at Miami was difficult. Thrifty signs were not easy to see. The place looked like it was closed. Only one person working and he was very rude.
review from
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6.4
Cons: My rental agent in Key West was 13 minutes late arriving, then took another 12 minutes to set up. He was rude, he talked down to me when I didn't take the upgrade, and then overestimated the time it was going to take me to get to the airport where I was driving. Overall it was the worst rental experience I've ever had with a rental car agent.
review from
Where can I find Thrifty car rentals in Key West?
3495 S Roosevelt Blvd, Thrifty car rentals
Address
3495 S Roosevelt BlvdPhone
+1 877 283 0898Top Tips For Renting a Car from Thrifty in Key West
- 25% of our users found rental cars from Thrifty in Key West for $41 or less
- Book your rental car from Key West in Thrifty at least 1 day before your trip in order to get a below-average price
FAQs About Renting a Car From Thrifty in Key West
How much does it cost to rent a car from Thrifty in Key West?
On average a rental car from Thrifty in Key West costs $50 per day.
What is the most popular rental car from Thrifty in Key West?
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Thrifty in Key West.
How many car rental locations does Thrifty have in Key West?
Thrifty has 1 rental location in Key West. Take a look at our Thrifty rental location map to find the best rental cars near you.
Does Thrifty have a car rental location at the airport: Key West Airport (EYW)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Key West Airport (EYW)?
Yes