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The staff was outstanding! My mother uses a walker and they were very accommodating. The free breakfast was adequate but the service was great. It's a no-frills place at a decent price. My mother and I are usually light sleepers but we slept through the night with no noise problems. Housekeeping service was quick and thorough. We really missed having a closet - there was just a shelf in the corner with 6 non-removeable hangars on a suspended bar.
staff very pleasant ugly carpet, curtains, & bedsppreads
Breakfast was good
There must have been a water issue at the hotel as there was a fan blowing and the musky odor was bad at one end of the hall way. No odor in our room though.
Location was great. Within walking distance of downtown Ithaca so we didn't have to drive in and it's right across the street from Wegmans if you need anything. We took our do not disturb tag on our room off at 10 a.m. and left for the day. Returned around 5 p.m. and out room was not service yet by housekeeping. We stopped at the front desk, because we were heading out again for the evening, and the person at the front desk did not seem pleased because housekeeping had already left for the day. It almost seemed like we were a pain for asking for our room to be serviced, like we were in the wrong. She tried to talk us out of getting our sheets changed but then agreed to do it along with new towels and emptying trash bins. When we got back to our room later that night the trash cans were not emptied but we did have new towels and sheets. Room/bathroom was not cleaned at all.
Location to Seneca Harbor Station was very convenient. The motel offered free internet, although there was NO communication as to the password. I called the 'emergency number' posted on the office door and requested the password. No one ever called me back.
Quiet, wonderful location, clean, courteous staff; breakfast included coffee,milk, orange juice, cereal, various pastries; our room was recently updated but tv was not flat screen, bathroom tile was 1950's pink; Overall, great value for a budget motel Nothing
soundproofing is not good. Nothing.
It was convenient to the airport and it was quiet. It needs some updating and a clock in the rooms. Fortunately, I had one with me.
It was cheap for the Ithaca area and clean.
The location of the hotel was the deciding factor. It was also the cheapest hotel in the Ithaca area. Free breakfast cereal was a nice touch. It was also on a quiet road which was nice for sleeping. The rooms were pretty small but it was all i needed.. Also, the beds were a little stiff.
Bed was dirty in the room. They gave us an upgrade but still not great.Can'tbbelieve they tried to pass off a dirty bed on us. Lighting in the room is very poor.Disappointed!
It was clean, the staff were polite and responsive, the grounds were clean and neat. The beds were a little older, there was a small piece of trim missing in the bathroom. Nothing that was unacceptable.
The view of the Lake was outstanding The bed was uncomfortable, we needed to put a pillow bet wend the mattress and box spring to avoid the feeling of falling out of bed. Their was hair on the walls of the shower.
Location Room was dirty, service is non existant.Problem with room smoke detrector (biping) reported to the hotel mgt with no effect.Room (s) was never vacuumed, the furnishing, including bedding are long past their prime (if they ever had one). Rating is -3
Very nice staff and great location to do wine tour as well as only a 30min drive to Ithica, Ny Could hear voices and people in early morning which woke us.
Location! Clean, no frills. Small rooms.
Location Room was just ok. A/c didn't fit window so large gaps in window. Carpet not vacuumed well. Towels thin and rough. Holes in blanket. No complimentary coffee in the am. No amenities whatsoever. The only good thing was the proximity to the Glen. Old, dated
Weird bathroom situation....no door, just a wall separating the bed area
lousy bed - walls paper thin - doors poor - no bath woken up at 8 am... walls paper thin.. no bath.. bed too small.. room very small.. room overpriced!!!
This hotel has a personality of its own, it has has a quaint attitude and coutry charm! The owner is an amazing host!! No
Right in town, price was good. Bed was extremely uncomfortable despite being a memory foam mattress. I think the mattress must have been older.