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Great location on Robson, walking distance to Stanley park, food, shopping and Long walk to Granville Island, decent food in adobe downstairs, all corner rooms which is cool. Hallways are narrow and hot/stuffy. Staff decently nice but really busy so a little hurried.
the view, the location, overpriced, hotel just generally need an update and some attention to detail if they're going to charge those rates.
Beautiful hotel and location Restaurant is excellent Try to do a breakfast package. Well worth it.
Staff I have stayed at hotels that cost 2/3 the cost of this place in Vancouver and were just as nice if not better. I am very confused why I paid $600 a night to stay here.
Found the restaurant staff rude and bathrooms very dated and dirty.
The staff were all friendly, courteous, and professional. The decor was elegant and comfortable without being ostentatious. Location was walking distance to many of our destinations during our visit. Street noise was virtually nil (fifth floor). Room service breakfast was delivered on-time, well presented, and tasty. Wifi should be included at no extra charge.
It's in a fairly convenient location, with a pretty lobby, clean rooms and a nice pool and hot tub area. There is 24 hour room service and the food is pretty good. They charge extra for wifi, they charge extra for using the business center (but you can ask the concierge to print and they will not charge you). I did not find the front desk to be friendly or accommodating. The double room is essentially two twin beds. The rooms are rather small.
Great location. Comfortable room with a good view. Good value.
The lobby restaurant had good brunch. The marketing of this hotel makes it seem like something special with it's art collection. The art pieces are few and not that interesting; it is really just a generic hotel.
The hotel is in walking distance to food, shopping and entertainment. The hotel is clean but it shows it's age.
My reservation was cancelled with out my consent! The room was resold for more than double! Getting the run around by Kayak, Get a Room and Century plaza Hotel and Spa. Being offered a room of the same value in a different city. when a person reserves room in a city they usually want to be in that city. Greedy corporate pricks!
From the lobby you may think it's a step back in time, but the rooms are large & kept clean, staff is friendly, and the location is convenient to Stanley Park, Granville Island and more.
Proximity to the beach and restaurants good staff Traffic noise, bathroom door scrapes across the sill.
The place is really great! That's all I can say. If you are a family traveling on vacation then the residences are perfect for you. I would definitely stay there again.
I did not like that our bill was over 150 dollars more than it was when I booked with booking.com
Warm welcome, helpful staff, and a delicious breakfast. Would return in a heartbeat!
The hotel itself was beautiful. The breakfast was amazing (hand cooked). They double booked and forced me to another more expensive hotel without free parking for one of the nights of my stay. I did not like that at all and it really made the experience not ideal.
From my checking to my check out, from assisting with directions to helping with train service the staff was the best I have ever encountered. I extended my stay by two days because of the staff, location, and the historic vibe. Also very gracious housekeepers.
You can't beat the location. Staff is very friendly. Great views. No A/C. No cross current. Rooms on two sides of the building get morning/afternoon direct sunlight that turns the rooms into an broiler. It was 90 degrees and we literarily could not stay in the room and rushed to get out of it as soon as possible.
Friendly and personal. Great advice and suggestions from front desk staff - especially Shannon Nothing
It was a little home away from home, with kitchen and laundry. The laundry came in handy in drying our wet clothes from the snow that day. Very close (in your front doorstep) to restaurants, shopping, grocery stores (Safeway) and Stanley Park. Free and very secured parking. Booked a studio, and actually got a 1 bd! the floor we were on had 3 extra steps leading up to our room, a slight inconvenience with a stroller
Close to everything. Clean room. Good Amenities. No elevator, no electric key.
Price was low, and the neighborhood is lively at night. We found a good restaurant for dinner and a bar for a drink within a few blocks of the hotel. I called in advance to ask the height limit on the parking garage and was told the wrong height; my vehicle was unable to fit. Upon check in they needed my email confirmation printed out and sent me to the business center. Why it needed to be printed? I don't know. They already had my reservation printed out in a folder behind the desk. During check in, they wrote my credit card number and expiration date on the printout. This doesn't seem safe. The room's bathroom was nice, but the bedroom was dated. There were bars on the windows but they weren't locked. Why? Again, I don't know. They should be locked in that neighborhood. I parked on the street because I could not find a garage to fit my vehicle, and it was broken into over night. Upon further inspection, the street is littered with broken vehicle glass, and people walking by said it happens all the time. The cop who responded said drug addicts do this all the time in order to find something to sell for a quick score.
Great time. Superb location, quiet yet very close to west end food, shopping, beach. Very nice apartment, nice furnishings and well decorated. Front desk upgraded us to a two bedroom apartment. We were just in for one night after a long wilderness trip, but would be excited to stay here during a longer visit. Kitchen seemed short of cooking gear, though we didn't stay long enough to warrant asking for additional cooking utensils. But they had a great coffee maker there.
Excellent Satnley Park is able to work around in a few minute. Queit rooms with home like mood. Entrance door was always closed. Late night time no one at the front
Wifi didn't work well in our room
The staff was very pleasant, the rooms were good value for money and the rooms were clean and well appointed if a little tired. I have no complaints.