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location, location, location!!! The staff was very helpulf and accomodating, but not necessarily effective in solving request. The restaurant (King's Cave) was excellent, and the service top notch. the A/C did not work well, and the solution I got when I asked for somebody to get it fixed was to open the window. The parking although available, was not necessarily very user friendly as you need to get somebody from the staff to go down with you to get your car in and out of the garage.
Air conditioning very bad , also It is at a very noisey corner so the windows must always be closed !!
very nice location
location, good restaurant downstairs
Location. Next to main train station and river. None
Really great location in Zurich. Can walk to most of the sites or grab a tram right out front. We had a junior suite and the size and layout were great. Very helpful staff. No complaints. Would definitely return.
Restaurant and Bar, Knowledgeable and helpful staff, central location of the hotel for restaurants, shopping, sightseeing and transportation around the city. small rooms, weak air conditioning (more like climate control, only).
The hotel was conveniently located near the train station. The bar had a great pianist/vocalist. It was easy to walk anywhere in the city from the hotel. Breakfast was a bit expensive.
Location and staff. both terrific.
it is conveniently located, but rather old, albeit well maintained no decent parking facility
Location is perfect. Close to the station, the shops and business centers.
One of the best hotels in the world. Highly recommend the Junior Suite. The food is amazing, and the service is second to none.
the location i was excepting more modernity and better service...
the hotel is very nice, the breakfast is excellent. The price is a bit too high for accomadation.
Atmosphere and service during breakfast
extremely cozy and stylish design in room and in the hotel facilities No. If room rate could be less expensive.
It's in the middle of the city. For this high room price, the breakfast should be included!
Seen many nice hotels and this is one of the best.
yes, it`s expensive but the hotel is pure class.
rooms and service decoration
The friendliness of the staff and the birthday card, champagne.
Attitude of staff, room layout, amenities.
I like fitness,eating,room service. I like every things in this hotel.
Fantastic boutique hotel, very stylish & comfortable with really friendly staff. No restaurant available.
Great location. Received an upgrade to a room with a laptop. Nice! Well-functioning elevators. Very good bedding. Efficient sound-proofing. Exceptionally friendly staff. No central heating available - but I was offered a mobile unit. New egg-cooker is a progress, but guests mess it up.
Breakfast was okay. Only a small bed with 1 sleeve, but booked a double room for 2 persons. Douche not working properly. TV bad quality. Definitely not worth the four stars they claim to have.
The staff were exceedingly good and helpful. Great location. clean & comfortable. The bathroom needed a makeover. It was generally fine, but was small, there was ? mould on the bath sealant and the paint on the ceiling was flaking off.
I loved this hotel because it is in the most attractive area of town, old town. It is really close to everything, and it really offers great service. Rooms are really good, very spacious and very well decorated. No
Great little hotel in a great location.
Location and excellent breakfast Too noisy in the street side rooms
Very good breakfast, smiling faces of the staff, the emplacement of the hotel. Room size was a bit too small. A second armchair would be desirable. Absence of any drawer by the bed side was a handicap.
Located right in the old town of Zurich, it is close to all the best walking areas. The front desk was very friendly and helpful with suggestions and dinner reservations. Rooms are clean and nice.
Excellant location and staff very helpful and friendly.
The location of the hotel was perfect.
Stylish room, squeaky clean, new bathroom, LCD TV. Good breakfast. And, a pc in the lobby for guests' internet access allowing flight checkin, printing of boarding pass & email of course! The bed was almost at floor level, making it unsuitable for older travellers.
Excellent location to walk through the Old Town However, very difficult to find the hotel as it's on a small street behind the mainstreet which is primarily for pedestrians. We had to ask people for help finding it. Our navigation system could only take us so close. Direcitons on the website would help.
Excellent location. Staff superb.
The location was really great, within walking distance to everything! About 10 min from the main train station, or a couple of minutes with the tram. The staff was also really helpful and service minded. The breakfast could've been better.
The service and room were very good. Location is excellent, at the foot of the river, hear the Altstadt.
Location, friendly staff Price is too expensive for the quality of the hotel. There is no wardrobe in the room. Very small breakfast room. No view.
Excellent location, wonderful staff, pleasant clean room My room was quite small but ok. Breakfast was nice, good coffee but somewhat limited selection of food.
Staff very friendly, computer was always available. Location excellent for my Business. Bed and coverlet was a little short for me;
LocATION night staff
the price for the room appeared 35 CFR more as promised by booking.com
comfortable tee room near reception )
We originally recieved an unrenovated room which was poor and at the back of the hotel. Upon request, the hotel staff moved us to one of the newly renovated rooms which were excellent and ours had a wonderful view of the lake. The older rooms are not up to standard.
View of lake Smallness of lift
Beautiful rooms with comfortable bedding. Immaculate and luxurious. Great location and ease to public transportation. Would definitely stay there again and recommend to others. Breakfast not included in price.
The staff were very friendly and helpful; the breakfast was just what I needed; the room was very comfortable; the location was great for my purposes; Nothing was unpleasant for me during my stay.
comfort of communication. The place is central to all transport. Close to the lake. The weight machine. I could not weigh my luggage after packing for flight. And there was no shuttle to airport though in web-information, it was supposed to be so.
central location, convenience noise from the street, poor selection on breakfast buffet
Facilities and service were very nice. Location was very convenient to lakefront and old town sites. Hotel restaurant was outstanding. Hotel had no parking. Public parking was four blocks away.
The room was very quiet and comfortablePlease write at least 15 words
The location of the hotel is excellent and the food in the restaurant was very good.The serving staff were very attentive and absolutely charming. No
First class service
The friendly service and the fruit in the foyer That you had to pay to listn to the radio!! The screen of the Monitor could not be switched of
This hotel was wonderful, the beds are very comfortable, the staff will go out of their way to help you, very friendly, great location, close to the old town and shopping. Also very clean.
The location center city and on the lake were a perfect combination for my needs.
The excellent location and really good fish restaurant )))
Good restaurant and quiet hotel; perfect if you want to relax after a working day
The staff were very welcoming and the room was immaculate~a perfect location too.
It is a hotel with a warm and friendly approach to client.Very nice hotel, friendly staff and fantastic location. Some breakfast items need improvement.
An excellent hotel, near the Opera House and the Limmat River. Walking distance to shops, museums, and restaurants. Staff were excellent, very helpful and accommodating,
excellent staff, very clean, everybody trying to make you feel good
Very friendly and helpful staff. Excellent location.
Excellent location next to river, close to tram stop and easy walk to old town, Banhofstrasse. Coffee and tea in rooms would have been nice. A bit expensive, but then again, Zurich is a pricey place.
wonderful 5th floor room private and very comfortable; excellent romantic location and discreet and helpful staff
Location Exorbitant prices for small rooms. Internet access that is free almost anywhere costs 29 CHF for 24 hours, a total rip off.
Excellent location, professional and courteous staff, splendid view of Limmat River, terrace dining delightful. Overall excellent experience. Single room was somewhat small but generally well appointed
This hotel is amazingly beautiful located in the center of the city. You may have to read the direction in the hotel Web before driving-in since the surrunding is the old city.
Our stay was short, but we had a delightful dinner at the restaurant. The computer at the business center was very slow...
excellent location very old rooms, carpets, elevator, reception... worn out and out of taste
The staff were all excellent, and although pricey I felt that this plus the overall standard of the hotel and its rooms and of course the location made it a worthwhile expense.
Small hotel with everything you need. A very good restaurant inside. The hotel in based in a very quite and chic part of Zurich. Staff very kind and ready to help you. My room was too small (6 mq) for € 125,00 and furniture conditions and interior decoration are not so good.
Good location for public transport. Friendly and helpful staff. Quiet rooms (4th floor). Chandelier jingled when person in upstairs room moved around, which was annoying at 3 in the morning. The life was just barely big enough for two people and one smallish pram.
beds location friendly staff
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The location was very good, close to the Lake and to a railway station Poor service. very old and mismatched interior
the locartion in Zurich was perfect. Rikght there in the ols town and close to the train station...perfect. I would like to have the opportunity to include brekfast at the time of booking.
The location is great, a few minutes walk from everything: trains, opera, lake, downtown, cafes, restaurants. The staff also very friendly and helpful. The decoration is like 18th century, and the room was extremely small, with chandeliers and museum-style furniture! Not my favorite style... As for the bathroom and shower I could barely move.
it location. The hotel needs refurbishing, the decor is very old fashioned.
walking the streets of Zurich and seeing the tall church steeples street noise
Reception and restaurant staff efficient and courteous. Like most hotels in Zurich, rooms are small, and overpriced.
The nice people at the reception. Big room (14) with lots of closets and shelves. Fine beds. Noisy Air-conditioning. Left towel rack about to fall off the wall. Black hair under the sinks in the bathroom (as we are blond). Candy paper on carpet beside the bed.
I loved the room ! It was simple but very comfortable the breakfast times could be prolonged until 11 on the weekends and the check out should be until noon
Friendly, efficient and helpful staff. Good breakfast in pleasant, clean environment. Room was well furnished and everything in good working order.. Coffee machine a nice extra. Situation somewhat noisy, but solid windows kept out the noise.
I was first given a modern room with graffiti, but disliked it and asked to change to a classically set room, without anything written on the walls. My request was immediately answered and very friendly receptionist changed my room to a better one. People always smiled and were helpful and always willing to assist in any matter.I have stayed in this hotel quite a few times and it will certainly be my hotel of choice next time i visit Zurich. Everything was lovely!
Extremely helpful and friendly reception staff
good location and simple
I like the structures, the forniture, the charme, the rooms and the position. It' s near the Central Station and the old town. My favourite hotel in Zurich.
Excellent location, friendly staff, basic but nice breakfast.
Excellent location, very helpful staff, variety in breakfast and extremely clean bedrooms None
I was on the top floor. It was extremely hot and humid even though there was a fan in my room.
The clean rooms and the minimalistic decoration.
Most of the staff was very friendly, they lent me an umbrella everytime I needed it and they gave me instructions to visit some places in Zürich. The day I left there was a man attending in the counter and he said he could not give me the receipt of the hotel payment because that was a matter I had to solve with Kayak.com. Now I need that receipt to justify my expenses and I don't know how to obtain it.
right in the center of old town. very good location to see old and new city. nice resto's around. no hotel parking, private (paid) parking around though. room is indeed qulaity. well i honestly didn't need that much in my room and i thought i could have stayed in less expensive place without much of those comfort. staff was ok, but not cheerful (!).
Excelent location with 4 star service
The location is great for access to pretty much everything. Niederdorfstrasse is a buzzing hive of activity at night, loads of night clubs bars and restaraunts. Forget taking a car into this area, very minimal parking. The station is 5-10 mins walk and within very easy walking distance. Niederdorfstrasse is great for the buzz - but it keeps buzzing till 5.00 am ( even on the Wednesday & Thursday nights that we stayed). I was working throughout our stay so I was pleased to come home for a good nights sleep. Book a room at the back of the hotel if you can.
Location; staff was helpful; computer was available Noisy room right off the street; beds need a lighter sheet in addition to the provided heavier comforter; room safes did not work with the given instructions
location, close to the central station, very convenient. reception ladies are kind of cold.
good breakfast, excellent location staff could be nicer
very central position it was a bit noisy
The Alexander Hotel is in a very convenient location. It is easily walkable from the main train station, and is midway between two major tram stop. It is located right on one of the main nightlife streets and I was not bothered by excessive noise during my stay. The room I had did not have a tub, only a shower stall. This was adequate for my short stay, but could be a problem for a longer stay.
Check-in procedure was very simple and the staff were very friendly. large comfortable room and nice breakfast.
Its location, comfort, cleanliness, responsiveness of the staff, simplicity, price. Step outside the hotel and you have lots of bars, restaurants and cafes to choose from. Within short walking distance of all the attractions of Zürich. It was noisy outside, gave a bit of discomfort and cost me some sleep. But I think that is what one should expect when staying at a hotel on Niederdorf Strasse.
Location is ok, a few minutes walk to city center and main train station. Room was were noisy (restaurant/bars just below the room's window). Service is poor, I have booked a shuttle bus to the airport, payed the hotel and they forgot to book it! They did not call me a taxi or offered any help (I had a flight to catch!), Only mentioned the train station is not far away... and that I could catch a taxi outside (yeah, right, at 8am in the middle of a shopping street). I have barely managed to get to the airport on time, and had to carry by hand 2 suitcases all the way to the train.
Friendly staff and convenient, central location My room faced the street and there was late-night noise in the street.
very bad smell in lift.reception is very roud .breakfast is very poor.all over this hotel is only locationwise good otherwise services are vey bad.next time we will not stay. not value for money.its very costly and services are null
Very good located. Nice restaurant with good Swiss cheese specialities. Noise from hall.
Location, fair price and room choice (upper floor, large terrace with view of Zürich). Breakfast was not as good as I remembered. ....croissant was gone by 0930hrs. However, breakfast room still quaint.
friendly and fact I was able to keep room until 13h - good because I was running the marathon single room bit small - and noise from bolier next to bathroom.
The Location The Staff were very friendly & helpful ( at the front desk & in the breakfast room) The beds were very comfortable & the bathroom was very clean & nice. Lack of Air Conditioning It was very hot & muggy & not real comfortable temperature wise for sleeping
The friendliness of the staff at the front office and cleanliness of the rooms was excellent . Also, the information available at the reception is excellent. The lift cleanliness and space need to be improved
location location location no aircondision and the summer in yurich is hotttttttttt
The staff at the front desk, restaurant and housekeeping. n/a
The breakfast was excellent with a fine selection of food. The bed was wonderful - the poufs and pillows were amazing. There is a restaurant located with this hotel and unfortunately the smell from fondues/raclettes wafted up into the rooms and was not appreciated. Also, it would be good to have individually wrapped soaps - especially for the sink area. The bulk soap didn't "seem Swiss".
Location. Vey clean. Quite despite being in center of town. No own parking. The public parkings was also a hassle and expensive.
Very clean! Staff was very pleasant and overall the accommodations were new and felts very nice. The room was a little small, but for a single person it was plenty large enough.
Clean tidy & central Reception & stairs smelt of cooked cheese.
location, simple and convenient not really
The hotel restaurant was outstanding. Great Swiss specialties - but make a reservation. We did not get timely house cleaning on one day.
Location is excellent. The room was very nice. The hotel restaurant did not appeal to our tastes but there are plenty other restaurants around. It's too expencive for the level of the hotel, but that, I guess, goes for almost everything in Zurich.
The location is great, really in donwtown and with good value for money.
Great hotel for visiting Zurich. The staff are welcoming and friendly, the rooms comfortable and the location unbeatable
location - style
The room was clean and functionalthe hotel was close to activities and close enough to the railwAy station to roll your bags by foot
Helpful staff, great location, very clean & orderly, reasonable price, quiet room, good restaurant no problems
Location, close to train station and shopping area