Pros: "It was all good glad the last leg of the trip was pleasant."
Pros: "Airplane accelerated from stand-by directly to runway without preparation stop. Awesome!"
Pros: "The crew did their best to deal with delay."
Cons: "There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home."
Pros: "We actually did not fly this route. We bought a car and drove home!"
Cons: "I had no idea there was a gate change in Atlanta but I’m sure that’s out of your control."
Pros: "I’m always pleased with our delta flights to and from Atlanta. Our flight was on time, the comfort plus seats are comfy enough, and the flights are quick and easy."
Cons: "Everything was great on our flight."
Pros: "Got me there Safely"
Cons: "Couldn’t understand announcements... at all! By flight attendant or pilot"
Pros: "I loved the flight attendants and the desk staff everyone was so friendly and made me want to travel delta again."
Cons: "Delta doesn’t offer military spouses free checked bags and I found this out at the airport. It was disheartening, but at least it’s Delta and not the airline that is supposed to represent America."
Cons: "There was no food or entertainment. There was a problem with the seat of the person in front of me. He couldn't keep his seat straight and his head was in my lap throughout the flight."
Pros: "Better than average entertainment system for domestic flights."
Cons: "Boarding done against logic: my seat was in the last 5 rows of the cabin and I was scheduled to board in the final group. When I got to my seat the first 30 rows were nearly fully, but the back of the plane was half empty. The whole time the gate agent was urging passengers to move faster through the aisle, but Delta should really rethink its boarding strategy. It shouldn't take 40 minutes to board a 757."
Cons: "American Air cancelled my flight two hours before departure and didn't rebook it. My trip to Atlanta was cancelled. I lost a lot of money and time since I drove 2 hours to get to Chicago airport to find out I couldn't even fly. I missed my weekend event. It was the most horrible bizarre experience."
Pros: "It got us to London. My bags were quickly available."
Cons: "The seats were SO. UNCOMFORTABLE. I didn't sleep at all and have a headache because of them. Absolutely atrocious. The food was meh. One of the flight attendants was so rude I dreaded every time she headed over. I'll be flying with Delta in the future."
Cons: "It was professional, no fuss but somehow slightly detached. I had no food only a water. A friendly inside crew."
Pros: "The crew and flight attendant were very courteous and engaging. Great customer service. I noticed a gentleman who was boarding the plane and asked for some water and the attendant dutifully and courteously provided him some very quickly."
Pros: "Always love flying United. They even gave my mom the extra snacks since she mentioned how amazing the new snacks were and they were so nice!"
Pros: "The flight was smooth and although we had a 20 min delay, we still arrived on time"
Cons: "I spent close to 30 mins at ticketing after I had already checked in online. A good 10 out of a possible 15 kiosk machines were down, with only 2-3 service employees to assist."
Pros: "United did a great job keeping us informed of where the plane was and why we were being delayed. Only 15 minutes late. But staff explained why and I think this helps ease people's anxiety. Inflight wifi was awesome!"
Pros: "This regional airplane was extremely comfortable! The flight was comfortable and the crew was very helpful."
Cons: "I wasn't too excited that the in-flight entertainment quit working about five hours in, but the crew did their best to remedy the situation."
Pros: "The trip TO the United States was bearable."
Cons: "This flight was a complete disaster. I ended up b=on a different flight to Newark, as my flight to Chicago got canceled. Then that fight was unable to land, so I spent hours in baltimore, and missed my connecting flight to Brussels. By the time I finally arrived, 4 hours late, to Newark, I had to spend 2 hours in a line to get re-book, for a flight the next night. I was compensated for all this mess with a $10 food voucher, and had to get a cab from the airport to the closest and cheapest hotel. My flight to Brussels was uneventful, save one rude flight attendant, and I got to school a day late."
Pros: "Fast flight. Staff was friendly. Tsa was not that difficult. Overall it was nice."
Cons: "Overcrowded plane...but the flight back was nicer.roomier seating"
Pros: "I got to where I wanted to go"
Cons: "I reached out to your customer support already about this, but haven't heard back. The departure time (for both legs of my trip) that was confirmed with my purchase from Kayak was incorrect and caused a major inconvenience. I'd very much like to receive a response. My email addres"
Cons: "The plane was delayed due to “maintenance” but no explanation was given as to why."
Pros: "The Crew"
Cons: "It was a passenger on the plane acting real suspicious. I didn’t like that. Also the seats was uncomfortable."
Pros: "Crew was very nice"
Cons: "Better off paying more upfront with any other airline. As tickets will end up being same by the time you finish paying for luggage and your seat. Not worth the hassle and discomfort"
Pros: "On time"
Cons: "Extremely high charge for carry-on baggage, extremely high charge for changing flight times, no beverage service, seats are very small with no iPhone charger available."
Cons: "There were no snacks, not one drink was free, and the seats did not even recline. I will not be purchasing any further trips with Frontier no matter the price."
Pros: "Price of flight"
Cons: "Freezing cold, food selections, price of food for quantity you get, no blankets, leg space horrible, charging for upgraded leg room seats when seats were open, only giving ppl 30 seconds to move to a an empty free seat at no chrg, plane was not clean at all in bathrooms-disgusting: walls filthy, counters dirty and grimy, door & floors filthy, soap dispenser unsanitary, crew comments|conversations about travelers, should start boarding from the bk of the plane forward"
Pros: "Not much"
Cons: "Plane was delayed two hours, then we sat on the plane for another hour all for a one hour flight. There were maintenance issues and things done wrong on the plane. There was no incentive or even snack to help the customers get through the three hours."
Pros: "Lower cost, but sacrifice comfort and amenities, flight attendants fine"
Cons: "Sat in row 26, nothing except bare bones service"
Cons: "Seats don't recline, have to pay for soda etc"
Pros: "Affordable and decent flight! Totally worth it! At first I thought it’d be questionable because it was so affordable, but I felt safe and it was no different than any other flight I’ve had."
Cons: "Seats were tight, will pay the extra $next time for more space."
Pros: "Better Boarding gate area in ATL compared to ORD. Quicker ground crew support at O'Hare on arrival. Gate agents announcements were timely"
Pros: "At one time I excused the consistent lack of customer service. I overlooked feeling simply like a number, for price but I was sadly wrong. Worse customer service on the planet..."
Cons: "I arrived at 5:40 stood in line not knowing more check in machines one the other side of where the customers stood. (Had the agent focus on us instead of being on the phone). Had check in on the drive there got there and was told I need two check in prior to 40 min of my flight. I said mam it's 5 min after if You try help me I'll make it. She sent me to another line, then they sent me to another line so he could say no refunds I should have read the fine print..... KICKER TO ALL THIS I MISS MY AUNTS FUNERAL AND THAT FLIGHT WAS DELAYED ONE HOUR... if they had pretended to do some customer service I'd have made my flight and her funeral."
Cons: "The overall flight was OK but I will never use spirit again."
Cons: "The plane was SO COLD and you guys don't provide blankets."
Pros: "Rey, our light attendant."
Cons: "When my husband and I checked out bag, we were told Gate D2. After walking the way to Gate D2, I learned through a casual conversation with a flight attendant that D2 was going to Florida, not Chicago. The screen at D2 was blank, so we had no idea. Turns out, we were supposed to be at Gate E34, so we raced back downstairs, caught the train to E, and ran all the way down another long hallway to Gate E34. I happen to have two heart stents and need a knee replacement, so I was in bad shape when I FINALLY made it to the CORRECT gate. I had to take a nitro pill once I sat down. It took a long time for my heart rate to return to normal. It is only by the caring efforts of Rey, our flight attendant, that my husband convinced me to stay with Spirit Airlines for our return flight."
Pros: "Very efficient. Cheap fares."
Cons: "Did not like a dog in the cabin with me. I am allergic to pet dander. A closed air system like that brought on my allergies."
Cons: "Boarding times kept changing. First being delayed and then changed back to on time. I almost missed my flight."
Pros: "I'm sorry I can't think of something memorable to say I liked. The plane was somewhat newer and the stripped down seats weren't completely uncomfortable like we expected. This flight crew performing the pre-flight weren't annoyingly sassy and jaded as the ones on 1st leg of the trip."
Cons: "Out going flight we were charged $55 for 1st carry on bag besides personal carry-on. The return flight it was announced that that item had no additional fee. Who do I contact for refund? Extra fee ate any savings and we already packed light like hobos. Tray table was too small to support my reading material (5" by 12"). Just prior to landing there was some motor/hydraulic device that made a very loud annoying noise like a kazoo drowning out sound of fussy babies/children. The sound lasted about 15-20min; even 10min after landing. As an industrial mechanic, I know what those sounds can mean and it gave me the impression the plane wasn't in good mechanical shape. We didn't know that the low cost meant that all comfort and amenities would be cut too. Our experience will be a large factor in choosing airline for future travel."
Pros: "Prompt Boarding & Early Arrival"
Cons: "The seats were a little cramped. Also, the line just to print your boarding pass was insane. Half the kiosks were not working."