Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
The flight out was smooth and on time. The food was fine, but not especially noteworthy. The seats were comfy overall. And I was on the aisle, which I like. Crew was personable and efficient. And the crew on the return flight (YVR to PSP on 11/27) was hilarious on the intercom. They seem to really enjoy their work. That made it nice since we left late. Also, we had a lot of turbulence on the return flight, but they hustled to give service in spite of having to be seated for long stretches. They did a fine job.
Had a posted 20 minute delay on the screen at the airport. We actually left one hour late. Not a huge deal. And although the posted flight time was 2:50 in length, we made it in about 2:15, which made up some of the time we were delayed.
Seats are a little low in the underside to stow a bag. Standing up it would not fit, nor would it when laying down. There are small storage containers under the seats which prevent bags from getting tucked in.
Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.
The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.
Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."
The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.
The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.
Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)
A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.
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