Find Cheap Flights from Cancun to Miami (CUN - MIA)

TV on the plane

Delayed flight

I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

We bought the tickets with 1 luggage included. In the check in, the y charged us!

On my flight from Miami to Cancun my wife's bag was destroyed and they opened our suit cases and looked through them.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

On time Inexpensive Online chat assistance

My flight was canceled. I only found out the day before when attempting online check in. Consequently, I had to fly CUN to MEX and then MEX to MIA. My initial 2hr flight became a 7hr flight. Luckily my connection from MIA to SFO was the following day. No compensation or explanation was provided for the change.

Interjet cancelled BOTH of my flights---from Miami to Cancun and Cancun to Miami. DID NOT REFUND MY MONEY AND REFUSED TO GIVE ME BACK ANYTHING OR COMPENSATE ME IN ANY WAY. THIS IS BY FAR THE WORST EXPERIENCE I HAVE EVER HAD WITH AN AIRLINE. I CANNOT GIVE 0 stars

OR NEGATIVE STARS SO UNFORTUNATELY I HAVE TO PUT ONE STAR.

We left right on time and arrived a little ahead of time. Both take off and land were smooth. Personnel on board very attentive and courteous

Flight fare does not include no amenities not even a sip of water. You have to pay

I paid Volaris extra to use the CBX bridge. They ate that money because our boarding passes did not have the information and we had to pay again. On the way home the Volaris agent insisted we had to pay the Mexican immigration tax as foriengers. However, Mexican law only requires it after a week and we were there for only four days. Then another Volaris agent said my aunt couldn't fly within Mexico with her Mexican ID. He insisted she needed a passport. This airline is either completely incompetent or robbing people. They don't even offer you water on a three hour flight.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

I love the movies they have aveilable, help me alot for a 4 hours flight

Pleased that a snack and beverage were served even though the flight was only 50 min.

Aeromexico no longer has their own kiosk at the Atlanta Airport. Wandered around for 10 min looking for it until a KLM employee let me know I had to check in with Delta.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Not having to change airports in Sao Paulo!

flight operated by Passaredo. Prop plane, waiting area was very basic. At checkin the rep did not want to add my AA Frequent flier number to my reservation. The flight has TAM (oneworld) flight number so I wanted to get credit but was unsuccessful.

Flora the flight attendant. Very professional..

N/a

Nice seating

Wait at airport under construction

The crew and staff were very nice and accommodating, so no complaints there.

I actually had a rather bad experience, but it was with the Mexico City airport, not Aeromexico. Honestly, no major complaints. Thank you.

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

The entertainment was awesome. Made the flight time go very quickly...

They put my wife and I in separate seats. Between strangers.... WTF

the smooth landing in the airport of the Mexico city

food

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.