Find Cheap Flights from Chicago to New Orleans Louis Armstrong (CHI - MSY)

The flight was good. I wish there had been a little more room but I will definitely fuse Spirit again if the flight is the right price

charging for every little thing -

The boarding process and flights were fine. Flights were on time and the process was seamless.

I really do not like paying for luggage. Checking bags should be included in the price of the flight.

The boarding process and on time service

Terrible landing and crew in first class wasn't proactive. Pain more attention to his jump seat colleague

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

It was a great value--I love that you only pay for the amenities you use. The seats were relatively comfortable. For a short flight like this, I liked that the chairs don't recline, as then I didn't have the person in front of me reclining into my lap!

Their website is very glitchy. I had a very hard time checking in online and paying for my checked baggage!

Cheappnesss and clean plane, courteous people

There were maintenance issues after boarding, delaying the flight andwe boarded way after the listed time even tho the board said "on time". If something is going wrong be upfront with your customers! We already know were getting a good deal because you cut costs elsewhere, which is totally OK but ppl HATE being lied to/misled. Does a lot more damage than saying "this flight will be a lil late due to x" just a thought from a prety much satisfied customer. Peeeaaaceeee

The flight attendants.

Free snacks and we arrived 30 mind early

Terribly uncomfortable seats. Ridiculous baggage charges. No complimentary water in the plane??? I shall not fly spirit again.

The website is very difficult to use. Sometimes it would work and sometimes it wouldn't. I spent over an hour just trying to check in and print boarding passes online because the website was so glitchy. Great idea to have stuff done ahead of time online but ensure that the website is top notch if you are going to push that so much.

Crew was polite and responsive.

Flight was extremely delayed because of missing flight crew and/or pilot. Boarding announcements were very hard to follow because of overlapping PA systems at the gate. We sat at the gate for a long time before take off, which was uncomfortable because the seats are cramped for anyone above average height and I could not put my seat back or put my headrest up.

I had to be in New Orleans at 12:00am so I could arrive home for an important interview on Monday morning.. My trip was cancelled and I had no knowledge of this until my arrival to the airport.. I had to pay an additional 75.00 to go back to Racine then another 75.00 to head back the next morning. When i arrived to New Orleans I was charged an additional 30.00 dollars for parking!

Everything went smoothly

On time, modern large planes with comfortable seats.

Very smooth flight and good seat

Left promptly on schedule and arrived on time.

Crew cordial but not friendly. Refreshments: I asked for water...flight attendant never asked if I wanted ice and she gave me room temperature water........

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.