So on my way to Madison my bags got lost and mind you that the bag they lost was my guns. I was on my way for a family hunting trip and the airlines didn't have my guns when I got off the plane in Madison. They did find them but it took an extra day and I had to drive an hour back to Madison to claim them.and then on my way back to anchorage a very expensive gun case that was mine got broken the handle got busted off and there was a cracked down the side of the case about a foot long. I usually don't write reviews and have flown alaska airlines many times without error but for some reason this trip was not top notch at all
This flight was first delayed, then not listed on the reader board. Then the flight added a stop over in Seattle for the the only reason that the crew was maximizing their allowed time to work. This delayed arrival at final destination. They could have brought on a fresh crew in Chicago but they did not do that.
The plane was crowded. I was very upset to find that on a 6 hour flight I not only had to pay for entertainment I didn't even get to finish watching what I paid for. Was really pissed that on a 6 hour flight I had to starve because you also charge for food! Didn't have a credit card only cash that was refused so I was unable to eat.
I was in first class so that's the better experience. I would have been even unhappier in coach.
Seat, despite being first class, was not comfortable
I asked for a blanket before takeoff and was told there aren't any on board. No blankets for an 8 hr red eye??? No pillow either.
Flight attendants never asked if I wanted another beverage after initial service. It was an 8 hr flight.
The first class meal was a tiny cheese plate. I was starving. For a $900 1 way ticket, I expect more of this airline
Flight attendants seemed like they didn't want to be there. Wasn't feeling the love. it was a 12:30am flight. We are all tired, but c'mon. Smile a little.
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