Horrible check in process totally inadequate staffing they do not participate in tsa precheck and have multiple simultaneous flights many did not make flights we barely did and we arrived 2.5 hours pre flight with no bags to check!
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
Spirit makes you pay for EVERYTHING. We missed our flight going to Myrtle Beach due to miscommunication and no one is concerned about passengers missing their flight. The actually flight is always bumpy and filled with turbulence that on any other flight I have never experienced. Their slogan is "less money, more go" it's should be more money less go... I will never fly spirit again.
Even though we were at the airport two hours early it took us almost 50 minutes to get our luggage ticket it even though we had a boarding pass it would be better if spirit airlines had some way to allow you to wait for luggage and put it through without going through the line where you get your boarding pass and get your luggage to get it because of that we had to go to security and we almost didn't make the plane
AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.
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