Find Cheap Flights from Cleveland Hopkins Intl to Chicago (CLE - CHI)

Easy flight

Very bumpy!

The crew worked furiously to get everyone her drink & snack. Boarding sequence was orderly.

Most of the time, the weak link is in check-in. For CLE-ORD, too many huge personal bags & carry-ons slipped thru the process resulting in takeoff delay as the staff checked for overhead cabin space back & forth. Inside the jet, the crew had to look for cabin space, rearrange ridiculously large bags...in order to fit my backpack. More delay. Some "personal" items were larger than most carryons.

American Airlines must change the way they service.

All went very smoothly

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Fastest boarding of a large aircraft I have ever experienced. They did it right by boarding from the rear of the aircraft forward. Flight attendants were courteous and very efficient. All seats were preset up with a pillow, blanket and headphones. The food was the best I have ever tasted on a scheduled flight. Much shorter flight than I expected.

I really can not think of anything that I did not like about Aer Lingus.

we had to wait a long time before boarding, and no informaton, as to why.

Just waiting and no information as to why. At the same time the flight to Stockholm, was delaid, aml all this information came over "our" speaker, even when they started boarding , quite confusing.

Bashed my knee with the drink cart and didnt even acknowledge it. Terrible

I had to pick up my luggage in a completely different terminal. Which in turn took me over an hour to finally retrieve my luggage.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Staff at the customer service counter was much more helpful and accommodating than at the gate. They booked us on the next flight leaving and booked us on another connecting flight since we were going to miss our original flight due to the United delays.

The flight was delayed and the staff at the gate was very unhelpful rescheduling our flights.

Flight was short, everything went well. Seating was cramped but it was a small plane.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.