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Seats were not as cramped as I had expected.

Tiny tray tables.

On time departure.

The chair was fixed then couldn’t lay for a nothing

I like the fact that we left on time the crew was friendly and the flight was smooth

There was no entertainment except for the crew and there was no food

Our flight was delayed 2 hours.

I had to pay $286 extra for two extra luggage. I was the impression that Aeromexico would charge $100 pesos for every extra luggage.

They were understaffed and because of this I lost my flight and still had to pay 30$ for my luggage

Plane staff was friendly, onboard entertainment options were good and the fare was reasonable.

Plane noise was very loud and cabin temperature was so warm I was sweating and my wife ended up feeling naseaus towards the end of a 5.5 hour flight. Also, not a big fan of advertising being played over the TV and cabin speaker system.

It was on time

Seat was to small

It’s cheap

Ya feel like cattle and subconsciously feel like you’re really not saving in anything. It’s the Spirit way.

Our flight was delayed 2 hours.

Fast boarding

The seats are very uncomfortable.

I like the fact that we left on time the crew was friendly and the flight was smooth

There was no entertainment except for the crew and there was no food

Seats were not as cramped as I had expected.

Tiny tray tables.

On time departure.

The chair was fixed then couldn’t lay for a nothing

punctual

no snacks, no coffee

They were understaffed and because of this I lost my flight and still had to pay 30$ for my luggage

Very comfortable and clean lots of selections for entertainment

The boarding delay and having to go from terminal to bus and then Wait again and thenwalk with your bag up the stairs onto the plane

On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset.

Food, entertainment, comfort,

Crew was really RUDE

Everyone was nice

The customer service was very respectful answer all of my question and was kind.

Seats were not as cramped as I had expected.

Tiny tray tables.

I could not go on the trip due to medical reasons and submitted the documentation. Spirit refused to reimburse me and said they would give me a voucher to fly in 30 days although my doctors said I could not fly or travel due to being on a heart transplant list and wearing an lvad to keep me alive. Flight net also refused to reimburse me. I will never use kayak.

The service and information was excellent.

The upgraded seat in the front of the aircraft did not recline. No electric outlets.

I love the service The workers there really helpful and friendly

Food, entertainment, comfort,

Crew was really RUDE

The. Flight was on time,I checked in online and that saved me alot of time at the airport.

On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset.

Seats were not as cramped as I had expected.

Tiny tray tables.

Fast boarding

The seats are very uncomfortable.

I could not go on the trip due to medical reasons and submitted the documentation. Spirit refused to reimburse me and said they would give me a voucher to fly in 30 days although my doctors said I could not fly or travel due to being on a heart transplant list and wearing an lvad to keep me alive. Flight net also refused to reimburse me. I will never use kayak.

The plane was very loud.

I could not go on the trip due to medical reasons and submitted the documentation. Spirit refused to reimburse me and said they would give me a voucher to fly in 30 days although my doctors said I could not fly or travel due to being on a heart transplant list and wearing an lvad to keep me alive. Flight net also refused to reimburse me. I will never use kayak.

Everyone was nice

The customer service was very respectful answer all of my question and was kind.

Fast boarding

The seats are very uncomfortable.

The service and information was excellent.

The upgraded seat in the front of the aircraft did not recline. No electric outlets.

Fast boarding

The seats are very uncomfortable.

It was on time

Seat was to small

Seats were not as cramped as I had expected.

Tiny tray tables.

I could not go on the trip due to medical reasons and submitted the documentation. Spirit refused to reimburse me and said they would give me a voucher to fly in 30 days although my doctors said I could not fly or travel due to being on a heart transplant list and wearing an lvad to keep me alive. Flight net also refused to reimburse me. I will never use kayak.

Food, entertainment, comfort,

Crew was really RUDE

Very comfortable and clean lots of selections for entertainment

The boarding delay and having to go from terminal to bus and then Wait again and thenwalk with your bag up the stairs onto the plane

On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset.

They were understaffed and because of this I lost my flight and still had to pay 30$ for my luggage

Everyone was nice

The customer service was very respectful answer all of my question and was kind.

Fast boarding

The seats are very uncomfortable.

Seats were not as cramped as I had expected.

Tiny tray tables.

On time departure.

The chair was fixed then couldn’t lay for a nothing

On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset.

I had to pay $286 extra for two extra luggage. I was the impression that Aeromexico would charge $100 pesos for every extra luggage.

I love the service The workers there really helpful and friendly

The. Flight was on time,I checked in online and that saved me alot of time at the airport.

I like the fact that we left on time the crew was friendly and the flight was smooth

There was no entertainment except for the crew and there was no food

Fast boarding

The seats are very uncomfortable.

The service and information was excellent.

The upgraded seat in the front of the aircraft did not recline. No electric outlets.

Seats were not as cramped as I had expected.

Tiny tray tables.

No personal entertainment. The plane was too old. No previously allowed to choose seat.

Food, entertainment, comfort,

Crew was really RUDE

I had to pay $286 extra for two extra luggage. I was the impression that Aeromexico would charge $100 pesos for every extra luggage.

I like the fact that we left on time the crew was friendly and the flight was smooth

There was no entertainment except for the crew and there was no food

It was on time

Seat was to small

The plane was very loud.

The service and information was excellent.

The upgraded seat in the front of the aircraft did not recline. No electric outlets.

Great staff.

Lax is horrible

On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset.

Food, entertainment, comfort,

Crew was really RUDE

I love the service The workers there really helpful and friendly

Our flight was delayed 2 hours.

It was on time

Seat was to small

The service and information was excellent.

The upgraded seat in the front of the aircraft did not recline. No electric outlets.

On time departure.

The chair was fixed then couldn’t lay for a nothing

No personal entertainment. The plane was too old. No previously allowed to choose seat.

Plane staff was friendly, onboard entertainment options were good and the fare was reasonable.

Plane noise was very loud and cabin temperature was so warm I was sweating and my wife ended up feeling naseaus towards the end of a 5.5 hour flight. Also, not a big fan of advertising being played over the TV and cabin speaker system.

I had to pay $286 extra for two extra luggage. I was the impression that Aeromexico would charge $100 pesos for every extra luggage.

Very comfortable and clean lots of selections for entertainment

The boarding delay and having to go from terminal to bus and then Wait again and thenwalk with your bag up the stairs onto the plane

Seats were not as cramped as I had expected.

Tiny tray tables.

I like the fact that we left on time the crew was friendly and the flight was smooth

There was no entertainment except for the crew and there was no food

Our flight was delayed 2 hours.

Fast boarding

The seats are very uncomfortable.