One crew members was basically screaming the entire flight. It was a late flight and I literally know her entire life and what she eats everyday! So Rude
Cons: "The seats are very uncomfortable"
Cons: "The long time waiting to get the connection"
Cons: "The airline lied to the passengers. My flight started from Guayaquil with a delay. Once we arrived to FLL they made us believe that the ground personnel will help us. Nothing more far than the truth. I lost my connection and the best solution was to leave me almost 36 hours until the next fligjt the airline wanted to rebook me. I ended up paying another ticket in another airline. Spirit will not recognize me anything, even if the delay was 100% their fault."
Cons: "We were not updated on the delay at the gate. Crew were not friendly or nice. Very grumpy crew. The airline nickels and dimes you to death. I don't like airlines that charge for 1 carry on. That should never be allowed."
Pros: "Amazing customer service, Fast boarding, Extremely clean airplane."
Pros: "heap price"
Cons: "lack of leg room 40 dollars for a checked in bag"
Cons: "Advertising for the spirit rewards card was overdrawn."
Pros: "Arrived on time"
Cons: "Boarding wa very unorganized"
Pros: "There should be a common screen for flight location"
Cons: "Bit improvements needed for seat comfort"
Pros: "Easy, fun and on time"
Cons: "The only thing I didn’t like was that I hast to pay for my carry on, I understand baggage is bigger"
Pros: "Cheap Airfare"
Cons: "Tight seats. Baggage charges!"
Pros: "The pilot was awesome, the entire flight was smooth."
Cons: "They moved us from the gate to have an "on-time" departure even though we sat on the taxi way for a while. Why do airlines do this? Are on time stats more important than customer comfort and satisfaction. Then they kept the lights on during the entire flight to "sell" their products. Please, give us at least a free glass of water. You are only cheaper than other airlines when you get a $9 fare, which you have to pay to have anyhow. So they are a bare bone airline, but charges are for everything. This airline stinks, I will not be flying them again unless I absolutely have to. I thought United was bad, but they are great compared to Spirit."
Cons: "The chairs were not comfortable either"
Pros: "Flight fro Newark to Houston, a 3.5 hr trip took me 9 hours to reach due to a 4.5 hr lay over in Ft Lauderdale. Why even devise such combos?"
Cons: "Longest ever domestic layover"
Pros: "The flights to and from were on time."
Cons: "The chair was small. Didn't even offer water. Charge for everything."
Pros: "I like nothing!!!!!!"
Cons: "I didn't like anything..... I'm here stuck in Huston since yesterday because my fly from Fort Lauderdale Airport was late and Spirit sold my ticket to Seattle. The good part of that is that the plane was still at the airport when we arrive, but they could not give me my already paid seat, and guess waht? They did not find me a way to my destination until evening today. and that is not all, I had to pay two time for my carry on bag, plus Hotel two days, plus food and transportation. The wose airline I'd ever used SPIRIT AIRLINE"
Cons: "Flight arrived late. I was concerned that I'd miss my connection. I asked the gate attendant about the possibility. She looked at me like I had 2 heads. Got to IAH almost an hour after my connection to Seattle left. Options were dismal. Now I am sitting on the floor in Las Vegas airport, for 12 hours!! Not good Spirit....."
Cons: "2 hours late departure"
Cons: "The way they treat customers. The outraging fees for carry-ons and checked bags. I will never fly spirit again."
Cons: "Most likely never use Spirit Airlines again, never recommend it to any one I know."
Cons: "The flight was three hours late"
Pros: "I could tell the plane was relatively new because of the details. The crew members were always available and helpful."
Cons: "No room for the legs, no recliners, small restroom. When boarding, 3 people had the same seat, one of the crew members solved the problem because luckily the flight was not a 100% full. 0 entertainment for the 6 hours flight (it was the same plane from FLL to Houston and San Diego) so I had to try and sleep (which was impossible). When I felt thirsty and wanted a cup of water, they told me it was a $3 dollar charge per bottle, I've never been denied water in my whole life, I found it nonsence. Overall, I would never fly Spirit again."
Pros: "On time. Pleasant service."
Cons: "On time. Pleasant service."
Cons: "Kept getting delayed , Pilot didn't know what he was doing. Many people said they will never ever travel with Spirit Airlines again"
Pros: "Easy boarding and accessible prices."
Pros: "Nothing waiting forever to board, crew was unprofessional"
Cons: "Small size seats"
Pros: "i like the assigned seating, i makes not rush to get on the plane first because ur seat is ur seat."
Cons: "seemingly all the rows of seating are too short. i'm only 5-11 tall and my knees were constantly against the seat in front of me. i sat in the middle seat on row 22. the lade next to me sat on the isle and even her knees were hitting and was uncomfortable. at one point the person in front of her leaned his seat back and it was all completely in her space, make her extremely uncomfortable. we had to ask flight attendant to ask the man to put his seat up some to give her some more room and comfort."
Cons: "Baggage drop was terrible. Long lines, no one explaining what to do or where to go. Conflicting info on delay--between website and the board at FLL"
Cons: "There were negative issues from checking in, boarding, the crew, delays, extra charges and in general the attitude of the crew. Nickel and dime every step of the way. Definitely not worth any savings , if there was any"
Pros: "on time departure and arrival seats were confortable"
Cons: "pricing of carry on bags pay for coffee, soda etc"
Cons: "A flight attendant, Trisha, was extremely rude. She ruined my flight."
Pros: "Flight was on time and perfect landing!"
Cons: "Too many charges overall for the bags #ridiculous"
Pros: "Ticket price and fly on time"
Cons: "Seats and no food"
Pros: "Being flown out of my home airport after waiting for seven hours only to have the connecting flight cancelled when we got there at 2 in the morning."
Cons: "Everything. Customer service was horrible. Flight was horrible. Never flying spirit again"
Cons: "The flight was delayed by almost 6 hours. They didn't even try to voucher food or give any free snacks or drinks on the plane. I do not think that was the right thing to do."
Pros: "Leg room"
Cons: "Everything worst airline!!!!"
Pros: "We didn't crash"
Cons: "Horrible seating no room. Seats like baby car seats no legroom No service of any kind"
Cons: "Lost my luggage, delayed flights due to maintance issues. Horrible seats horrible customer service rude people"
Pros: "Arrived 30 min early. Fast boarding process. Clean aircraft."
Pros: "Was on time. Most happy to get off plane."
Cons: "Su per cheap,not worth it with all extras. Will fly back on round trip and never use airlines again. Was good that I'm short and thin seat spacing equivalent to a sardine can."
Pros: "Pilot and crew kept us informed of any changes due to weather."
Cons: "From employees not doing there jobs to price gouging customers, spirit has to be one of the worst airlines to fly. Others told me before buying tickets to not go with spirit and i naively ignored them. It will not happen again."
Pros: "THe sense of humor of the pilots when they finally arrive (6 hrs later)"
Cons: "Supervisors at the gate extremely rude. The also announced everyone would receive a credit for the hassle experienced, but we never didi. They offered diner coupons whey too late, many of us could not exchange hem as we either had already eaten or the plane was finally boarding."