Daily cleaning, installation of cabin HEPA filters on flights from France to New Orleans
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to New Orleans.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New Orleans is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New Orleans with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New Orleans up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The fight had a lot of open seats as I had a whole row to myself! Also the crew was kind."
Cons: "Flight was delayed, but it didn’t interfere with my travel plans."
Pros: "Not much went well, sorry"
Cons: "Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight."
Cons: "Better Communication from Lufthansa"
Cons: "A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay."
Pros: "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Cons: "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."
Pros: "Service is excellent, comfortable seats and space between legs is comfortable even in economy."
Pros: "Nothing at all"
Cons: "They cancelled my ticket because I missed the second leg of the flight. They didn’t even offer me an option and told me to find my own flight home. I had to pay $1100 on another airline to fly home tomorrow. I will NEVER use Lufthansa again"
Cons: "Yo no pude viajar y no tube ni siquiera una remuneración un empleado de luftansa me dijo que no podía viajar Ali mejor por que no le simpatize y le quedó sin viajar y perdiendo dinero tiempo"
Pros: "Crew, boarding, seat"
Cons: "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"
Pros: "Crew and flight and service were fine"
Cons: "Economy seats are cramped"
Pros: "Good, friendly crew"
Pros: "on time no hassle"
Cons: "nothing in particular"
Pros: "Great hospitality"
Pros: "Everything was great. Not a single downside. Easy to follow announcements on connection, punctual and nice aircraft."
Pros: "Attentive and friendly crew, good selection of in-flight entertainment"
Cons: "Crew did not come around very frequently with water throughout flight, mostly only during regular beverage service."
Pros: "Actual flight, staff, food, beverages."
Cons: "Altho I checked in on line in advance, i was unable to print my boarding pass . Lufthansa very little space for check in & luggage at Charles de Gaule and staff advised me to arrive at 4am for 7:45am departure so I could stand in line to get boarding pass and deposit luggage. I did so. Wait was not too long. Security was fast by comparison."
Pros: "Arriving on time."
Cons: "Can't think of anything."
Pros: "The staff was communicative and genuine. The food was decent. Even though the flight arrived late I felt ok about it due to the direct communication of details about the situation. I was stuck in the extremely cramped space of seats just in front of the lavatory making the seat in front me 5 inches from my nose when reclined but the staff was sympathetic offering to ask the passenger in front of me to redress their seat more upright and also allowing me to spread out across two seats to compensate."
Cons: "While the staff compensated for the more than standardly cramped seating arrangement, I think the row of seats just in front of the lavatories should be either better designed or designated not usable. I am only 5’3” and 125lbs but still was faced with a mere 5 inches in front of me when the passenger in front of me reclined his seat. I couldn’t even stand in order to exit the row and had to crawl over the seats to my side. This had me thinking how dangerous this row could be in case of an emergency. Please consider designating these seats either not to be used or optional for passengers."
Pros: "Clean, polite and cheerful staff, good food conveniently offered, on time, decent in-flight entertainment."
Pros: "Great service, comfy plane, smooth ride."
Cons: "Flight was delayed twice. 3 hour trip took 15 hours."
Pros: "Arrived with enough time for me to connect to my international flight."
Cons: "Boarding had no clear order. Had an international connecting flight and by the time I needed to board, there was no room in the overhead and I had to check my luggage. The airline should provide a vegan snack option for customers."
Cons: "I was very irritated and angry about the checking in procedure at Charles de Gaulle airport in Paris. Lufthansa representatives were extremely slow and inefficient. I already performed the check in online. What is the purpose of online check in if I had to wait in line almost an hour only to drop off my luggage???!! Very unpleasant experience."
Cons: "The boarding area was cramped."
Pros: "Still thinking about it."
Cons: "I didn't like that there was no organization. People just flooded the gate like animals.."
Pros: "Crew attention"
Cons: "Expect to pay $85 euro for a carry on bag that they will ask you to check in. This is our returning trip with the same set of bags for the round trip to Paris. At the gate we were asked to check in the other carry on bag which we bought right before the trip making sure it fit the new small size req. Still that was put into check-in. We ended up with no carry on luggages with us boarded. Only to find quite a lot of bags that are much bigger than ours were allowed to be in the cabin."
Pros: "I was sleep the whole time"
Cons: "It was okay"
Pros: "Food was great. Good movies. Friendly staff!"
Cons: "The television screens were very old and discolored."
Pros: "Crew were all super polite and friendly"
Pros: "Water bottle when we arrived at our seat."
Cons: "Paying 8 euros for premium movies AND if you wanted earphones (I had my own), you would need to pay 2 euros more. Excessive. Choice of movies was rather limited even in premium. In regular, it was quasi non-existent (2)."
Pros: "Smooth flight. No delay, no unpleasant surprise."
Pros: "On my going flight MSP to Frankfurt, I had a normal seat and as a tall person, it was miserable. The seats were so tight I had to have my legs in the aisle and constantly stand just to make it. On the return I was given an exit row and it was quite nice."
Cons: "Condor is a reduced price airline so I was not expecting a large amount of entertainment. But only two free movies was a little bit extreme. The music selection was good."
Pros: "we flew United"
Cons: "The boarding process takes too long as people try to take too many things"
Pros: "Loved the little sandwiches!"
Cons: "The check-in process in Paris was frustrating and slow. The boarding process was also a bit chaotic."
Cons: "Great customer service!"
Pros: "The flight was short and well organized, boarding relatively efficient, snack was just OK, service was nice and crew was very accommodating and seemed happy. Mobile boarding options worked well."
Cons: "Snack could be better."
Cons: "Old plane. Bad food. Small seats. Obsolete entertainment system. Hate United!"
Pros: "phenomenal transfer from one flight to the next, thank you lufthansa"
Pros: "On time, nice staff"
Pros: "Food was pretty darn good, and the crew was very generous with drinks."
Cons: "There was some metal box by my left foot that restricted my leg room even more than usual. But I'm not sure if there was anything that could have been done about that."
Pros: "We were delayed but better that than bump around in a thunderstorm. Food good"
Cons: "Would like to see more selection in movies"
Pros: "The leg room was definitely more than on a US flight, which I gravely appreciated."
Cons: "Boarding was a bit chaotic -- no rhyme or reason . Pasta dish and chicken dish were both low quality."
Cons: "It would have been nice to know if each meal contained cheese, as oposed to just general "chicken and rice" and "noodles with marinara and cheese" It turned ut the rice was in a cheese sauce, and i could not eat it, and could also not eat the alternate option. Please think about giving out a detailed list of ingredients for the in flight meals so we can make more informed choices when we have food restrictions!"
Pros: "All the services were great."
Cons: "Everything was perfect."
Pros: "Smooth Ride Stewardesses"
Pros: "Having requested assistance due to breaking my leg, the service at Heathrow, Charlotte and JFK with American Airlines was excellent."
Cons: "Not losing my luggage"
Pros: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Cons: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor."
Pros: "The fact that we were offered an additional round of water and the friendliness of the crew."
Cons: "I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience."
Cons: "My headphones didn’t work"
Pros: "We arrived early and check in went smooth"
Cons: "Could take the flight, your website did not advise that my passport required a Schengen VISA just to transition to my Final destination. Then My reservation was cancelled by FINNAIR"
Pros: "Service was good"
Cons: "Sitting in last row of business, coach passengers talking loud, bumping and kicking my seat back. I wouldn't call it business at all."
Pros: "Very friendly and efficient service. Food on this flight was surprisingly good. All families traveling with children got gifts from the airline. Nice touch!"
Cons: "I flew economy class and my seat was not the best. I was in between two big guys. I suppose that was just bad luck."
Pros: "Crew is very nice and helpful. Food is just fine."
Cons: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets for phone charging."
Cons: "Delayed over 3 hours no explanation only technical problems. No food/water offered to people waiting a considerable length of time!"
Pros: "Not having someone sitting next to me, comfortable lie flat beds albeit a bit narrow. Good food when you wanted it, big screen and ok movies, spotless toilets"
Cons: "Nothing really negative to say"
Cons: "You have canceled my flight and you have just sent me an email."
Pros: "Service was exquisite"
Cons: "No wifi"
Cons: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("
Pros: "Nicest plane I've been on. Boeing for life."
Pros: "Clean, well-designed, individual screens with numerous good movie choices. They came through on our special meals, friendly flight attendants. Also loved Helsinki airport. Not crowded, nice staff. Good food choices. Even passport control was friendly and there was no line."
Cons: "Connecting through Helsinki added hours to our travel time, but after flying American nonstop JFK to Paris on way over, may be worth it. American flight didn't even have individuals screens and blankets left fuzz all over my clothing."
Pros: "There was plenty of room and the food was good."
Cons: "Can't think of anything I didn't like"
Pros: "Plenty of food to eat. Snacks and lunch"
Cons: "Being vegetarian I chose the pasta entree. It was good. It included a small salad. All other food was carbs- bread, crackers, a packaged dessert, ice cream, pizza, muffin. ( The pizza was good the muffin was processed gross. ) I didn't eat all the items and still felt yucky from poor nutrition. A piece of fruit in place of muffin, dessert, crackers would help a lot."
Pros: "Because of the delay taking off and refueling, they provisioned for an extra meal service. Choices were limited, but the food was decent. Crew was generally cordial and efficient. Even though there were only 13 empty seats, they made an effort to find us a place with an empty seat between us."
Cons: "We were stopped and grilled by AA personnel as if we were potential terrorists, even though we had TSA Pre-check clearly listed on our boarding cards. flight was 1 hr delayed boarding. Since the plane was a 747 and there were stronger than average headwinds, we had to stop in Bangot to refuel. Net result: 2 3/4 hr late arrival."
Pros: "Comfortable smooth flight, quiet in the large modern BA A380 aircraft"
Cons: "Usual boarding with people in rear having to get past people in lower row numbers having been boarded first."
Pros: "The onground staff at CDG was nice. The bus ride to the planes was not."
Cons: "Entertainment system does not work. Since this is a technical aspect about the airplane that I CAN judge, I wonder about the parts that are invisible to me. Are these planes actually air worthy?"
Cons: "I missed my flight from Chicago to Paris. Because I purchased it through Kayak instead of directly through Finnair or American Airlines, their 'hands were tied' and they could not reroute nor reschedule me. Not only that, but because I was not on the flight to Paris, my returning flights were automatically cancelled. While this is probably included in the fine print etc., I find it ridiculous. There should be a better alternative for people who miss their flights than forcing them to pay a lump sum that is higher than the original ticket price in order to reschedule their ticket. Moral of the story: BE VERY CAREFUL WHEN YOU BUY THROUGH KAYAK OR SIMILAR AGENCIES, BECAUSE THE CUSTOMER SERVICE IS ATROCIOUS."
Pros: "Crewmembers were professional and nice!"
Cons: "Snack and meal were not so tasty, and the descending before landing was really uncomfortable."
Pros: "I thought the flight attendants were professional and friendly. We landed safely and on time."
Cons: "A nine-hour flight with ancient over-head screens? Great for those not sitting in a window seat, otherwise don't plan on being able to watch the movie. The first being a cartoon by the way. I'm sure the 3 children on board had a great time watching it. 2 bathrooms on a 9-hour flight for the entire coach cabin? One of which was near the front. Can you guess what the plane smelled like by the time we landed? Let's discuss the fact that passengers had to be "shuttled" to the plane because of construction. I paid additional for Group 1 boarding, so great I got to get on the shuttle first. Those that came after me also were the last to board the shuttle and the first to get on the plane. Thanks, American, for showing me again why I use you as a last resort. Had I known it was American and NOT Finnair, as I purchased it, I would have re-thought my purchase."
Pros: "Departed on time and arrived early. What more could you ask for?!"
Cons: "Flight cancelled after 5h at the airport. Impossible to be booked before 5days..."
Pros: "Crew was very nice"
Cons: "Outdated planes: Intercontinental flight with no personal entertainment system, (cabin monitors only). Poor check in/No partner flight numbers listed: I booked a Finnair flight, it was operated by American Airlines, which is fairly common, but neither JFK or CDG listed the partner flight number or Finnair anywhere - which led to slow and confusing check in when neither Finnair nor AA could find my reservation"
Pros: "Not bad as cross-ocean flights go, but cramped. The seats (and the available room per person) are what would be considered normal nowadays, but I remember flying thirty years ago. The crew was very pleasant and snacks were served (and appreciated), but didn't make up for the cramped conditions."
Pros: "i got there 45 minutes before my flight and boarding crew of american airlines did everything for me to make my flight"
Cons: "boarding crew and flight crew"
Pros: "Crew was accommodating, entertainment movies was good and food/snacks was not bad for transatlantic flight from NY to Paris. Seats are cramped, but it is expected."
Cons: "Didn't appreciate the additional charge to select basic seats (not upgraded), not sure if justfly.com is affiliated with Kayak. I found it absurd but read reviews that if you don't select seats you might get bumped off your flight if it's oversold. I didn't take any chances so I paid the additional $29 and yet both my fiancee and I sat way apart. Arriving at the airport to check in, I saw options to select seats which made me upset even though there was nothing next to each other but way more options than online."
Pros: "The meeting I was attending in NY got postponed so I lost the full 1/2 return ticket. Nothing I could do, all at once all kinds of small text appear in big and over 400 $ was lost. This is the last time I book with Kayak. Better pay a bit more directly with the airline but do not have a deal like the Kayak deal. So please remove from all your sites. Thank you VV"
Cons: "Passengers changing seats around."
Pros: "Once we got on the flight it was all good!"
Cons: "We had the worst experience getting to our flight this airport is so badly managed it is laughable."
Cons: "The flight attendants blocked off the last three rows of seats and laid down and went to sleep!"
Pros: "Great service. Comfy seats."
Pros: "Very friendly crew; easy boarding; lunch was tasty; pleasant trip overall."
Pros: "courteous and helpful crew, easy calm and efficient boarding process, with a announcer who spoke CLEARLY, slowly and loud enough to hear, more comfortable plane than the AA plane I took to get to Paris."
Cons: "In flight entertainment really inferior to other airlines, food mediocre, but adequate. But good service is paramount and your crew was good despite many challenging customers."
Cons: "The food was terrible , the flight was canceled from Paris to phila , i didn't know til 8 pm . It was very hard to have an other flight from London to phila. A lot of souffering for me ."
Pros: "Is old aircraft. Few tv in all the airplane. My system didn't work"
Cons: "I will not fly again with this American airline"
Pros: "Not much."
Cons: "The flight was delayed about 5 hours due to reasons no one really seemed to understand. Food was pretty bad as well."
Pros: "The crew went above and beyond to cater to everyone during this long long flight, they were really sweet, moving people around for more comfort if needed. Hadn't seen such a caring crew in a long time. Thank you to the Miami based crew, they were amazing !"
Cons: "Inflight entertainment....AA NEEDS to get individual screens in economy."
Cons: "The movies shown were not great and there were no TV screens in the headrests. Also, you have to pay for soda. Only coffee, tea, and blueberry juice is complementary. Our bags were also lost on this flight, or never made the connection from our previous flight."
Pros: "Very friendly staff, smooth ride and information provided"
Cons: "This is 2016 and to have planes that don't have in seat screens for entertainment is ridiculous. This was over a 9 hour flight. Won't choose your airline again because of this."
Pros: "The crew was very friendly and helpful during the flight."
Cons: "The check in was terrible, self checking was not working and not saving time at all, crew at the airport was clearly exceeded and it was very hard to get any answer. I had to be very insistent to be able to check in 5 min before closing and was not the only one in this case."
Pros: "I was running late getting through check-in because there was an abandoned backpack that caused a huge mob scene and delay. The American Airlines/(Finnair) check-in staff were WONDERFUL and made it all OK, pulling us out of the mob to get us through check-in. Then I went through security, which the check-in staff had tried to expedite, and got stopped for a random inspection. Then, after boarding passes were scanned, I was again stopped for a random search that took apart every zippered corner of my purse and my carry-on bag. But again, everyone was lovely to deal with. By the time I got on the plane I was grateful for having caught the flight, and for the kindness of the Paris staff, and marveling at what an obstacle course it had been. And I had enough leg room."
Cons: "1. The sound on my in-flight screen did not transmit the movie sounds, so I read a book all the way back. 2. The red wine was great to have. The food was like school cafeteria food, so I ate what I had brought with me. 3. The seats on airplanes never fit my body right. I sit very straight and upright, and I'm fairly tall. The airplane seats keep forcing my head forward and my back into a hunch."
Cons: "When I got to Phl I missed my connection to London. No one seemed to care that I needed to be in England by the 18th. They kept retorting me to arrive in England on the 19th. I told them multiple times Id be flexible and go to any city in the UK just for them to get me there on the 18th. The First person I talked to said it was impossible. So I called again and talked to another person and all of a sudden it was possible. The worst part was they sent me to Boston after that I didn't get to Boston until 1:50 am and they did not compensate with hotel or anything while my flight to London was not until 8:00 am the next morning. So I spent the night in the airport. Oh and then when I finally got to London, my bag is lost and they told me I'd have it by tomorrow and I still do not have my bag and have called and they said they can't tell me anything."
Cons: "A bit confusing and not sufficiently emphasized and explained. There were two sets of record finders, two sets of billing. For a while, I was wondering if I was double billed."
Pros: "Everything was great!"
Cons: "Nothing to complain about"
Pros: "We got to London on time."
Cons: "Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken."
Pros: "It was incredibly quick!"
Cons: "Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall"
Cons: "They broke my guitar"
Cons: "More open counters for the plethora of people trying to check in. Started the trip off with frustration"
Cons: "Kayak.com overwrote the passenger name with an incorrect name. Neither Kayak.com or lastminute.com could correct this which resulted in me losing approx. £600 and taking the issue to the small claims court."
Cons: "Initial delay and then take off delay because slot time had not been updated. Our family missed connections. Disaster follow up in terminal!!! So far far we have been over six hours from check in and are still not through immigration. This for an hour flight."
Cons: "steak was dry. lite lunch was very salty shrimp"
Pros: "The seat was comfortable when it came leg room"
Cons: "Flight was canceled forcing us to spend an extra night in Paris. British Airways was extremely unorganized in dealing with an 11 hour delay. I will not fly BA ever again."
Pros: "Real nice equipment."
Cons: "No information on connecting flights was provided. Also no heads up on the connection process ie. the need for a shuttle etc."
Cons: "Long delays"
Pros: "Nice flight and service. Very professional crew."
Pros: "It was a short flight so we only got drinks"
Cons: "Short flight so par for the course"
Pros: "The food and the services. The plane looks new and clean. Many new release movies."
Cons: "seat space is too small and not comfort."
Pros: "I like the flight left on time"
Cons: "There were no self check in kiosk, only 3 people working to serve 50 took over and hour"
Pros: "Your teammates, Fatou and Sarah at the check in desk in charles de gaulle made our lives doo easy after a stressful and ling journey. Their kind service and forethought helped us a lot."
Cons: "BA's poor customer service team who don't explain extra baagge charges correctly and don't have the decency to say they were in the wrong for not dealing with my issue correctly ans giving the run around"
Pros: "It flies"
Cons: "No courtesy! At least soft drinks ought to be on the house - they even charge for water - disgusting compared to US airless that at least offer you nuts and a drink for free! BA is now in the EasyJet-RyanAir league! Awful!"
Cons: "There was no food."
Pros: "Arrived early, earned oneworld status points."
Cons: "BA are a budget airline charging premium prices."
Cons: "Did not hear a warning for additional, strict security screening and lines at Heathrow. Had only 1h 5m layover, barely made my connection."
Pros: "Check-in was very efficient, boarding was excellent. Onboard service was non existent. Onboard service...not even a glass of water when requested. If you did not pay for a drink you got nothing"
Pros: "Good legroom and lots of space on the plane"
Cons: "All good"
Pros: "The ground crew was good"
Cons: "They loss my bag"
Pros: "Check-in was very easy and actually quiet compared to the rest of the airport."
Cons: "When we walked into the airport (upper floor), I didn't see any signs directing me to British Airways. We walked a long ways and finally asked someone who said we must go downstairs. More signs would help."
Pros: "Overall quick, easy and event free...just as flights should be."
Cons: "Plane got a little hot sitting at the gate and our seats were the only ones that didn't have air vents."
Pros: "Early, relaxed boarding process was excellent."
Cons: "Only strong negative was the absence of any free drinks or snacks. A cup of tea cost over 2 pounds - ridiculous!"
Cons: "Boarding at Charles de Gaule airport in Paris. Always a mess."
Pros: "Left on time"
Cons: "Charged me an extra 120 to check my bags"
Pros: "The flight to NO was good. Service was good as well."
Cons: "The seating was much more cramped than the flight to Ireland. Very tight quarters for a 10 hour flight. Other than that, it was good. We arrived safely and that's the best feeling ever!"
Cons: "€75 to check a bag PER PASSENGER"
Pros: "Plane was not most modern. Average. Nothing stood out good or bad"
Cons: "Attittude of Ground Staff and difficult to find check in counters at CDG airport"
Pros: "the flight was two hours late and I missed the connection, but it wasn't BA fault. the service at CDG was so, so; service at LHR was much better!"
Pros: "They closed boarding early"
Pros: "My luggage was lost and had to wait 2hrs."
Pros: "Excellent aircraft, seems very new. Main meal served (I had vegetarian option) was great. Blankets provided were very nice. Good entertainment."
Cons: "The smaller snack served later in the flight was not good. I had the vegetarian option, and the items in the box were meant to be served at room temperature but I believe the box had been heated up with the regular meals, and everything in the box was piping hot - chocolate bar was melted, mustard packet was hot, lettuce on sandwich was wilted, dried fruit mix was hot."
Cons: "plane didn't leave for 45 minutes"
Pros: "I actually slept the whole way."
Pros: "Short flight, on time , no complaints ts"
Cons: "Is way below par when compared to emirates or any other international airlines"
Pros: "Liked the space between seats , able to stretch and the food was quite good . The crew was very good too"
Cons: "2 hr delay in Paris very poor choice of movies"
Cons: "Curt and rude"
Pros: "Quality of food served on Paris to Toronto leg was superior to the Toronto to Paris leg"
Cons: "Having to take a bus out to the tarmac and climb stairs on boarding."
Pros: "Seated near front. On time."
Cons: "Entertainment system had small touch screen that didn't respond to touch. Food was fair to poor. No leg room."
Cons: "In 25 years of traveling I think this is the worst food I ever had in a airplane. Lucky that the butter and the bread were eatable"
Pros: "Once the flight left it was fine"
Cons: "Flight was late, gate was moved and no compensation"
Pros: "They did a good job and I enjoyed their touch screen entertainment on the flight. I enjoyed the wine on the flight over and back. I will fly Air Canada again"
Cons: "Nothing, they did a good job"
Pros: "The entertainment options were good and the fight crew was friendly and helpful."
Cons: "The delays and lack of information in the boarding process are unacceptable - this occurred on my trip from Montreal to Paris as we as the return trip. Passengers feel like cattle being herded."
Cons: "no luggage"
Pros: "Air Canada is great"
Pros: "Comfort, decent entertainment selection, crew was pleasant and professional, boarding was smooth"
Cons: "Food = bland mystery meat entree."
Pros: "flight was smooth"
Cons: "We basically were left without info about connecting flight! Also priority boarding for passengers with kids should be announced. It's not the job of passengers to ask. Crew could use more friendliness and being more helpful in giving directions especially in flight and for connections. The lady that checked us in was the worst. We gave her boarding passes and passport and after checking she gave them back to me in a disorganized way, I had a toddler and I had to stop and arrange my documents first. She did not even indicate where to keep the strollers. All she cared was to see d face of my toddler, in my effort to get d child up from stroller and turn her around to her, she fell and guess what, this lady did not even react! Unflinching, she just wanted to check d face of my 3 year old in case she is impersonating. That being said, some other staff were very friendly so this is not generalizing all to be same way"
Pros: "The food, wine and service were all great."
Pros: "The flight attendants were very professional and nice."
Cons: "The flight took off late and did not make up the lost time during the flight."
Pros: "Roomy seats Clean"
Cons: "It got a bit warm"
Pros: "The plane was nice."
Cons: "The food and service and all the delays. One was cancelled and the hotel that the put us up in the food was horrible. They offered us no compensation."
Pros: "Food and movies were good"
Cons: "I received a boarding pass in AMD for all my flights, when at the gate in paris the agent said we have to give you a new boarding pass and seat. I had window prior, now it was the MIDDLE SEAT!!!! They said they couldnt do anything about it because Air India changed it and they couldnt do anything about it. Especially since the flight was also full. Not Air Canada's fault, but the expererince of middle seat is TERRIBLE."
Pros: "Drop off at the counter was fast and easy on the upper level departure entrance. From my drop off at 9:00 am, I made it thru baggage check-in, passing thru passport control, passing thru security and into the gate duty free area in 25 mins! Impressive experience."
Cons: "With an hour delay out of Paris due to waiting for missing aircraft flight documents to be completed and delivered to the airplane on the holding ramp, we ended up arriving in Toronto an hour late. With only an original connection time of 90 minutes, it was not possible for me to make it thru Canadian and US customs to the connection gate. I was to learn that no other connection to a Kansas City was available until much later in the afternoon / early evening. As a result, I ended up arriving in Kansas City 6 (six) hours later than originally scheduled, three quarters of the time it took to travel from Paris to Toronto. To say the least , I was not at all thrilled having lost that time."
Pros: "Nice plane, food, staff, entertainment. It was great"
Cons: "A totally unremarkable experience. There is no wifi and no extra legroom option. This is a very "economy" level of service for an international flight. Packed in like sardines, offered gross food, hardly anything to entertain you and they literally never stop walking up and down the aisles with carts so good luck going to the bathroom. (that could be said of almost any flight nowadays)."
Cons: "We missed our flight to Minnepolis we got a later flight home. We were tired and disappointed about getting home late. When we got to the gate our plane was still there but they said it was too late to get on but they delayed the plane 10 minutes to take our luggage off. We got a later flight. Not happy."
Pros: "The plain was new"
Cons: "I asked for a blanket and they told me that they are out of blankets"
Cons: "By the time the food arrived at our seats the protein version was no longer available. This happened on the flight to Paris as well. A customer complained about a small child and the child and parent were moved to behind my seat. After an hour of the toddler kicking my seat I asked to be moved to any other seat on the plane. Was told too bad, nothing they could do. Spent the 8 hour flight being kicked and listening to yelling."
Pros: "Please post meal intentions on-line so I can plan for the possible need to bring food on board. I had repeated instances when my elbow would hit the buttons on the arm rest, thereby changing video/lights/call for help, etc. Poor ergonometric placement."
Cons: "Delayed over an hour, making it almost impossible to catch our connecting flight in Montreal. Thankfully, the flight out of Montreal was delayed and we were able to make the flight by the very last minute."
Cons: "It was late by an hour and I missed my connection. My flight on the way out we sat on the plane an hour and a half. Once the connection was missed they didn't handle things smoothly at all. I could write a book but it will just get me worked up again."
Cons: "At least two hours delay departing three of four times, virtually no air on the Toronto-Nashville leg then had to sit on runway in a hot plane due to gate not being ready. The international boarding from Toronto to Paris was badly disorganized with two gate attendants and finally another two came over to help but stayed in phone most of the time. We were already delayed. Won't fly Air Canada again"
Pros: "Very kind & attentive crew made my flight to Europe enjoyable. Baggage check-in & pick-up was quick. It was one of the most affordable flight options. For the price, I was very satistied with my experience."
Cons: "Seats were smaller."
Pros: "Food was much better than I've had on a plane in years"
Cons: "touch screen was very finicky"
Cons: "Missed connecting flight due to late take off from Paris and long wait at customs in Montreal."
Pros: "International flights were Excellent. Competent personnel, good food, comfortable seating."
Cons: "No complaints."
Pros: "The price"
Cons: "The food and the seats were cramp"
Pros: "The crew and wonderful, and it's why i chose Air Canada -- i have flown with them a few times over the years and have never had a bad experience during the flight. they are always pleasant! Kudos to them."
Cons: "At Paris, I was given the boarding passes that went with my original itinerary even tho the flight had already been changed. they told me my bag was checked through to dulles --hindsight is 20/20. if only i hadn't checked the bag. I don't think coach seats should be 'reclinable' -- the space is much too small. it's rude to do so in such cramped quarters and there's always one rude person. she happened to sit in front of me and never put her seat up the entire flight."
Pros: "The flight was delayed long enough that I missed the connection flight but they put me on the earlier flight so I did make the connection"
Pros: "The movie selection and the food was great! The crew was friendly and helpful. The pillows and blanket provided made for a little bit more comfort."
Cons: "The lack of space in the cabin was very uncomfortable. Being arm in arm with strangers is not my idea of a great flight. Flights lasting over 4 hours should really be courteous to those on board."
Pros: "It was a good flight overall."
Pros: "Food was reasonably good, and seat had enough legroom, more than in some airlines I have flown recently."
Cons: "very disorganized. website for checkin was indecipherable. I had to call Air Canada, which charged me for the call (15 centimes per minute) then put me on hold, only to finally learn that I could only check in in person because we were traveling with a pet. --- We paid extra for preferential seating, and when we got to the counter were told that we could not have those seats bcs we were traveling with a pet - the pet was acknowledged on our records and travel documents, yet the company allowed us to sign up for preferential seating, then would not let us access those seats, but our previously reserved window seats were gone and we were assigned aisle and center seats, which were then changed again to other aisle and center seats. --- Half the flights on the departure board, including ours, were delayed, alhto there were no weather problems. Both our plane and the plane in the gate next to where we were waiting had mechanical problems - a coincidence, or a repeated failing?"
Pros: "Entertainment system was awesome. Flight was comfortable. Crew very friendly."
Cons: "Checkin staff at airport was not friendly. Airline cannot allocate seats together even though booking was done months in advance. seriously!!!"
Pros: "I liked the comfortable airplane. The bathroom we used by the front of the cabin was a great size bathroom. Food was OK but could have been better."
Cons: "I upgraded the seats for me and my 9 year old daughter to economy premium for about $300 per seat. You would think they would give you two seats together considering you are flying with a minor. Nope! The seats were on different side of the isle and they had a seat between. One of the flight attendants was gonna accommodate us to be seated next to each other on the side with two seats only and my daughter was happy to be next to me. Another flight attendant comes after us and moves us to the middle where are 4 seats between the isles. I would recommend to ask what seats you are getting before boarding. I had picked two seats next to each other but in the meantime they sold the window seat to somebody else and moved me one seat away from my 9 year old daughter plus an isle between us. Will NEVER fly them again. I felt very uncomfortable and honestly like criminal while waiting for them to decide about my seating arrangements after paying additional $600 on the top of the regular fare. This was a flight from Paris to Montreal."
Pros: "The food was good. The flight attendant were helpful and cordial."
Cons: "We had to wit two hours on the tarmac because of a computer error."
Cons: "I understand that it is the duty of the traveller to figure out the legalities but a little heads up about visa requirements would be nice. I did know I needed a document to transit Canada but their website is absolutely not straight forward in telling you what you need to do. I read there was an exempt till September 2016 and since I was flying before it, I thought I would be fine. While I understand it was my fault for not doing my research, it's the way the airline company handled the situation that incredibly frustrated me. There is no empathy or willingness to help a traveler about to embark on their journey, when they are told they can't board. I didn't know you needed a visa just to transit!! It's just stone cold responses and haughtiness. It's a new rule, cut me some slack! They just pushed me off to a partner airline and I was asked to pay 1500$ for a one way flight. I m getting very frustrated with airlines of late! Customer service sucks. There is no genuine empathy for a person in a bind. It's all about making money and getting you out of the line. I'm just disappointed."
Pros: "Cabin crews and the actual flight was an alright experience, it was the personnel on the ground."
Cons: "Lack of personnel in cdg for checking bags & rude personnel on the ground."
Pros: "Everything was professional. The pilots was awesome"
Pros: "Leg room was great"
Cons: "I was given someones special meal without knowing then the crew member kept saying to the girl behind me "I think she took it". I was embarrassed to be honest. The girl behind me ended up not eating her last meal because of this mistake lol"
Pros: "Food was fine, staff was professional, flight was quite."
Cons: "The lavatories were unacceptably filthy. There was a puddle on the floor in one of them: Disgusting!"
Pros: "Food good crew great."
Cons: "Cramped seats and full plane."
Pros: "The ease of boarding"
Cons: "The food"
Pros: "All services and most of all excellent customer services."
Pros: "Entertainment selection was excellent and the liquor selection exceeded expectation. Very smooth flight."
Cons: "Didn't give us US customs forms, had to ask, only got one, had to ask again, and then rushed to fill them out and THEN customs threw them out and we had to do everything on the computer. I would think that the crew would be familiar with this process at their home airport and not waste our time. Also, no one could tell us if we would have to go through security again and if we could buy any liquids in Paris duty free to bring home due to the liquid rule and going through security. Just a wildly uninformed airline (asked our crew and other AC officials) they couldn't answer a few simple questions."
Pros: "Crew was good , space was fine"
Cons: "No wifi ?! I couldn't believe you can't buy wifi for the flight ..,"
Cons: "Boarded and departed late. Food was an awful chicken wrap."
Pros: "Boarding and disembarking were very smooth and the crew was very nice."
Pros: "Short, sweet, uneventful"
Pros: "The in flight movie options were great, and the food and beverages were good."
Pros: "Excelente atención, salida y llegada a tiempo y buenas opciones de comidas y servicios"
Cons: "Todo estuvo bien"
Pros: "United does it better than low-cost carriers"
Cons: "Not worth the additional cost over low-cost carriers"
Pros: "Seat was comfortable"
Cons: "I was very specific with selecting aisle seats(has my sitting option) but it was ignored many times without my trip which made very uncomfortable. At times I had to request which seats."
Pros: "It was a good flight- friendly staff and crew."
Cons: "It was great"
Cons: "Less time with seatbelt sign on."
Pros: "On time good leg room"
Cons: "No flight"
Pros: "No issues at all on this leg of the flight."
Cons: "wish plane had phone chargers on board"
Cons: "Couldn’t finish check in process without checking a bag"
Pros: "Quite all"
Cons: "My tablet wasn't working ...."
Pros: "WiFi and entertainment on board the aircraft"
Cons: "All goof"
Pros: "Quick and uneventful flight."
Cons: "My reading light didn't work."
Pros: "Everything went well"
Cons: "I loved everything"
Pros: "Crew was helpful."
Cons: "We were sitting right next to the crew resting area and it was very restricting to us. I had two little kids that I had to keep quiet for about 6 hours out of 8. Even when my kids were quiet, we were reminded twice to keep quiet. It was very restricting and I was forced to walk back and forth with my two year old to keep her quiet so the crew can rest. Why is the crew resting when they are supposed to be working on that flight? The meal quality sucked, I did not finish it, let alone my kids. My kids were prettu much hungry for 8 hrs. Not a very family friendly flight."
Cons: "Inconsiderate surrounding passengers: adults kicking my seat, pushing on my headrest, leaving feet in aisles"
Pros: "I was able to change my seat since mine was all the way in the back. very happy about that."
Pros: "They transfer me to a empty row so I can be more comfortable"
Cons: "Super uncomfortable seats"
Pros: "Very nice employees. The trip was good. Unfortunately, the plane was delayed for a fueling off load for 45 minutes but it all worked out just fine."
Pros: "Very late - no communication from gate agents."
Pros: "Flying the the new 787 was good; not great - seating is still very tight, but that is the nature of flying; I get it. For what it is - no disappointments."
Cons: "I was informed at check in that I could not bring a carry on bag. Therefore, I had to pay to check my bag. However, all other passengers on the plane brought carry on bags. Then, upon arrival in New Orleans, my bag failed to arrive. My bag was still in Chicago."
Pros: "Pilot communicated everything"
Cons: "Late takeoff"
Cons: "Very uncomfortable seating!"
Cons: "Food and service"
Pros: "On time. Comfortable"
Cons: "The plane being overbooked, having to check my carry on bag. Making me late to my event having to wait at the carousel."
Cons: "Very rough landing."
Pros: "I like that the plane was very clean and modern. The staff very nice and speaks both english and french."
Pros: "flights were on time with early arrivals."
Pros: "Timely Clean"
Cons: "Too much carry-on luggage slow loading and exiting of the airplane"
Cons: "I was forced to check my carry on because others were allowed to bring several carry one bags I counted 18 passengers that were allowed to bring 3 carry one bags & a personal item to store under the seat so if you are in the 3rd, 4th or 5tn boarding group there isn't any overhead storage available I paid to check check my other luggage so I would follow the rules others should be made to do the same I worried all the way to New Orleans that my carry would be lost"
Pros: "couldn't access wifi. crowded cabin. passengers being loud/obtrusive. long delay for takeoff."
Pros: "Excellent service!"
Cons: "The wi fi should be free of charge"
Cons: "I couldn't put subtitles in French on English movies. 8 could only watch them dubbed. I didn't understand this as it seems standard for all other flights I've taken."
Cons: "Tried to change flight to different day, and agent said it was available. I had to call them to find out not only was the flight no longer available, but there were none in the same time frame I needed and the next option would cost $1500+. I lost over $575 for a flight I couldn't even take. DO NOT BOOK ON KAYAK!"
Cons: "No usb hookup. No food"
Pros: "On time and direct"
Cons: "Same comment as above"
Cons: "my light does not focus on my area, but on neighbor's area."
Pros: "Nothing much"
Cons: "Service needs to be radically improved."
Cons: "Still not in New Orleans"
Airlines flying from France to New Orleans have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from France to New Orleans
Masks required on board, masks provided on flights from France to New Orleans
Social distancing seating
Middle seats unavailable to book on flights from France to New Orleans
Testing for antibodies, testing for symptoms for flights from France to New Orleans
Waiving of change fees. Search flexible flights from France to New Orleans