Would've been great if Lufthansa union cockpit pilots didn't strike for 2 days and caused a chaos to my returning plans to USA, and then after rebooking a flight 2 days later tge plane departed 35 min later. So I did not have a good experience.
It was okay, the food was good, but after the landing there was not enough time for luggage and security to catch a connection. It was crowded on board.
Poor. Crew allowed children to run around and scream and disturb passanger’s seats.
Airport terminal was outdated, flight was on a small jet with no wifi
Nothing also dont give to people that disgusting blanket and pilow.
Great other than a couple very drunk guys that for a while kept bumping my seat from behind. The staff did their best to control them. Even refused serving them alcohol and allowed the gal sitting next to them to move.
An international flight on an apron is pretty unusual in my 40 years of traveling. Departure delay. Luggage despite over an hour connection did not make it to the flight. Actually still in Germany. My luggage was not moved until I reached my final destination despite knowing it to be left in Germany upon my arrival in Chicago. The service left me a little off, both going and returning from Europe. Light on in the cabin even during a night flight and lots of traffic no matter what. Maybe passengers want more service? As a frequent traveler i just want to be able to sleep, the food will be better at the destination anyway. So since the cabin crew woke me up I asked for a cocktail, I did not get the best response although sitting in row 20 premium economy. I usually fly premium economy or business and my 2 flight to Europe in 2025 with United both had luggage delays and other minor issues. American flights to Australia, Canada and Europe went smoothly and Premium plus feels very much like business light. Is United Club becoming a waste and Silver/Gold levels another waste??
Essy to get on. The hostess gave very little pop, the plane was late getting in, and we are still waiting for our bags. This sucks. :/
This flight leg was fantastic - super comfortable and a great selection of things to watch on the TV. Staff were excellent, really above and beyond.
Not enough veg food available for passengers. I actually did not get the veg food and was told it was over, and I starved the entire flight duration.
The experience at checkin for my American Airlines flight from Sacramento to LAX was very good including the assistance I received in getting my bags checked in and boarding passes printed. Was pleasantly surprised the my bags were checked through all the way to my destination at Clark International Airport in Angeles, Philippines.
Very poor food. Took more than 90 minutes for baggage to arrive at DFW
British Airways is an excellent airline. Comfort, food and airline personnel.
Absolutely terrible. Would never fly American again. 2 deplaned incidents and delayed by close to 24 hours. $12 meal voucher for first class passengers was an insult to the injury. Pathetic.
Terrible planning. And even worse gate agents. Absolutely rude behavior.
Half of the TSA checkpoints at PHL are closed. Also, there is no standby for first class passengers. You can only standby for coach. Very dated policy and inconsistent with peers.
Flight was scheduled at 11:26am but they keep Delaying until midnight. They waited at airport restless.
Rough flight No beverage service due to turbulence Bottom Seat cushion was non existent
Great experience. Good dinner and service. FA's were very nice and attentive.
It was great. Smooth flight, comfortable, left on time and landed on time.
How about changing the personal out to more friendly human beings? This team was pretty arrogant. No fun!!
Excellent service. The crew goes above their way to make the customer comfortable.
It was good. The seats in economy weren’t bad
Wonderful staff. The boarding process can be improved a little better by adequate prior communication but all in all they did fine. However the boarding gate was quite unfreindly to elderly and who needs help with sevral stairs.
I had a good comfortable seat. There was nearly an hour delay. There was an accident with the champagne, but I was well compensated. These things happen sometimes.
Very good. Comfortable and I felt well taken care of from start to finish
Bulkhead seats should not be an extra charge. They are extremely uncomfortable. And we missed our connecting flight due to slow luggage retreaval.
Not great - seats were very narrow and food was terrible.
Some of the crew was sassy and not super helpful. The food was okay, but it seems like they were all unprepared compared to my flight I did from JFK to Frankfurt
We were in premium economy seats that appeared to be locked in plae, No reclining. My aching back.
