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Pros: "Clean plane"
Cons: "Seat is not comfortable. It is too hard. My muscles fell asleep"

Pros: "Amazing view"
Cons: "Warning about what to take from carry-on, since it wasn't available during flight"

Pros: "Professional crew"
Cons: "Leg room. New planes."

Pros: "I had the opportunity to sit in the co-pilots seat! What an amazing experience.. Flight departed on time too."
Cons: "Nothing at all.."

Pros: "Professional Crew and Staff"
Cons: "Newer planes"

Pros: "Pilot did a great job, flight was as smooth as glass for the 7 of us passengers!"

Pros: "Super nice!"

Cons: "One minute into the Flight the Outside Wing Compartment Came unlatched and the Door To it was open about 9” enough that I was watching my Briefcase come close to flying off the plane. Passenger notified the Pilot and they Returned to STL to inspect the Compartment Latch."

Pros: "Fun flight to the cape. Awesome pilot"

Pros: "Quick flight. Excellent service."
Cons: "None."

Pros: "Reach early"
Cons: "No ac but it’s ok"

Pros: "Excellent woman taking care of a delayed flight. Handled passenger and boarding process as well as check in beautifully and so kind and efficiently!!"
Cons: "The delay due to mechanical problems"

Pros: "Staff were great - courteous, professional and friendly. Plane was a fun experience as always."
Cons: "Not Cape Air’s fault, but the smoky haze (from fires in CA, OR, NV) diminished some of the long views - vistas were not quite as beautiful as on past flights."

Pros: "Got to sit next to the pilot!"
Cons: "Nothing, it was an absolutely breath taking flight!!"

Pros: "Friendliest flight crew, airport attendants and security agents anywhere."

Pros: "Being the co-pilot"

Pros: "Got a shuttle from the plane to my terminal at STL. Very convenient."
Cons: "Rather loud, but I don’t think there was much the airline could do about that. Maybe earplugs."

Pros: "Flight on time. Nice smooth ride. Very friendly pilot."

Pros: "small plane soft landing"
Cons: "pilote acts like army general single pilote only air vent poor in plane"

Pros: "I was pleasantly surprised by everything! It was easy staff was friendly and the piolet was great! What more can be said! Planning on using Cape Air again!"

Cons: "We were left waiting after the flight we were booked on took off full. Had to wait another 45min to have a private flight with no copilot."

Pros: "The ease of changing flights."
Cons: "Of the three women at the gate one was rude to everyone. The two others seemed ditzy and clueless. The announcements they made were incomprehensible to many in the passenger audience. There was substantial eye-rolling."

Pros: "Friendly & informative pilot, smooth efficient ground crew: they didn't bang up my vintage Levi's back pack..."
Cons: "No complaints...A+"

Pros: "My first time on a such small plane and the ride and the landing were very smooth with great views!!"

Pros: "Still Stuck in Nantucket. Cape Air cancelled my flight and then didn't put me in another. I'm still stuck in Nantucket."

Pros: "The flight itself was nice"
Cons: "Being delayed and the process of dealing with the delays was a real headache"

Pros: "I sat in the copilot seat since plane was so small."
Cons: "Delayed so I missed my connection in Boston. I ran to catch it but the door was closed and they wouldn't let me on, even though plan was still sitting at the gate. I had 8 min to spare."

Pros: "Flying over the traffic heading to Hyannis where you take the ferry to Hyannis. Experienced pilot who told us the stewardess would be passing out food after we were airborne. Good sense of humor in a 9 passenger plane."

Pros: "Got me to Boston, eventually, safely. Nice view from low altitude. Plane provides for an intimate experience with pilot and fellow passengers"
Cons: "2.5 hour delay with no information or confusing information about departure prospects."

Pros: "I love the small planes and the overall friendliness of the pilot and the other employees - reservationists, ground crew, and others in the terminal. Once I landed in Nantucket, I had a 1 1/2 hour layover to Hyannis. When I went to check in with the reservationist, she asked if I wanted to get to Hyannis faster or if I had business on the island. I said I would like to get to Hyannis as quickly as I could, so she put me on the next flight which left within 15 minutes. After a long flight from LA to Boston, then to Nantucket, and then to Hyannis, it was nice to get home earlier than expected. I live on the Cape, and I love that I can fly into Hyannis. Then I only have a 25 minute ride home."
Cons: "No complaints"

Pros: "Flights across the east coast were delayed, luckily ours was only 15min late to take off."

Cons: "Landing crew in Boston was rude, bossy, and repetitively sciolding, just because I touched the door of the plane. No instructions nor to or warnings were posted, but he kept harassing me and the other passengers.about "our safety"."

Pros: "The flight itself was good, pilot was nice, I got to sit in the copilot's seat which was fun."
Cons: "At the Nantucket airport, they don't let you through security until your flight is called. I heard mine called and went up but the woman at the desk said she hadn't heard it so wouldn't let me through. Ten minutes later, I'm being paged over the intercom. Again, I wasn't let through until I tracked down someone from the airline. By the time I finally got through, my flight had gone and I needed to be rebooked. Incredibly frustrating as the intercom is the only way to know what's going on with your flight, so I couldn't look at a board or anything to know the status."

Cons: "My flight from Rutland to Boston was unexpectedly cancelled with very little notice. I could not reschedule my trip because I needed to catch a separate flight from Boston. My alternative was to drive there and stay the night in a hotel, which was expensive and frustrating. I will be calling for a refund."

Pros: "It was a brief, smooth, enjoyable flight."
Cons: "My checked suitcase weighing <30lbs. was not put on the plane because of a weight constraint (combined weight of passengers and their luggage). I collected my suitcase from the airport the next day. Of course, airplane safety is a must, but I saw others dealing with their luggage also having been "bumped". Traveling this way is unreliable and, for me, less than satisfactory."

Pros: "The pilots were really friendly, the plane was comfortable, and the trip was short. Nice take off and landing. Very smooth."
Cons: "The lady behind me kept showing my seat around and pulling on my hair. Apparently she didn't have enough room or something because it lasted the whole 45 minutes. We hit some turbulence which was pretty rough but not terrible. would have been nice to have arm rests. Also boarding and take off was late and which made me late to my appointments."

Cons: "Too expensive. 399 for a 40 minute plane ride? Really?"

Pros: "Great timing"

Pros: "Nothing!"
Cons: "The flight was cancelled because of engine trouble. As a result we miss our connecting flight to our final destination."

Pros: "It was a smooth ride. Best flight I haven't had in a long time"

Cons: "The flight was delayed for over an hour. Nothing was said by anyone at cape air until i asked the attendant at the desk, which led to an announcement being made 45 mins into delay."

Pros: "It was my first solo flight, as well as first flight in a small plane. Quick, easy check in and boarding in Mayaguez, PR. In San Juan, exiting and meeting family was not easy, due to terminal design. Overall, great experience."

Pros: "But it came on the next flight to Rutland and was delivered to my house that evening."

Cons: "Due to weight issue we made it safely to Cuelbra but our bags did not. Hopefully they arrive today or we will be going 2 days without them. No fun"

Pros: "Everything"

Cons: "Flight was canceled and nothing could be done to make it better."

Cons: "It was a rain night fly.... but that is no ones' fault"

Cons: "AIRPORT SHUT DOWN TO EARLY AND NO AVAILABLE CAR RENTAL WITH DEBIT CARD. I BECAME STUCK WITH USING TAXI CAB."

Pros: "Great flight Albany to BOS. Cessna turbo prop. Super flight crew. Sure beats driving to Boston."

Cons: "IFE was not streaming movies, WiFi on but not loading"

Cons: "Spacing people out until this covid is over"

Cons: "There are too many announcements on the screen before you can start watching entertainment. It takes about 15 minutes."

Cons: "Not a thing. Good airline, all the way around"

Pros: "Everything was great"
Cons: "Nothing"

Pros: "Appreciated the pilot keeping us informed re: turbulence and avoiding it"

Cons: "Sat waiting for gate for 30 min"

Cons: "Only pretzels, came eat refined flour, nuts or something else would be great."

Pros: "Horrible staff at LAX boarding gate. Been treated horribly by incompetent and rude AA staff."
Cons: "Hire only friendly people for this type of job. Hire people knows basic math. Train their well on how to communicate with people."

Pros: "The notifications regarding my connection and baggage claim."
Cons: "Nothing."

Pros: "No major screw-ups this time!"
Cons: "It's AA, let's not try too hard here."

Pros: "Overhead bins were newly done with plenty of space since carryon can be placed vertical on side. Decide holder built into the seat was very nice."

Pros: "Nice staff"

Pros: "Pleasent"

Pros: "Spacious"
Cons: "Ran out of food that I like"

Cons: "I hate Americans boarding process"

Pros: "Landing and deplaning"
Cons: "Literally everything else"

Pros: "Not using kayak."
Cons: "Worst flights in history. It took three days to get from Italy to the US. Do not use kayak!"

Pros: "David took really could care of our cabin. Likes his cheerful attitude. He was excellent. Hope you let him know."

Pros: "They got us there quickly."

Pros: "Ahead of schedule"

Pros: "Seats were too tight and too close together."

Pros: "Nothing in particular"
Cons: "Outlet did not work"

Cons: "Flight crew was late and didn’t try and make things move faster to make up time. Kept saying they wanted to go Puerto Rico and that’s where they should have been going."

Pros: "Same"
Cons: "Same"

Cons: "3rd flight in two weeks suck sitting next to a morbidly obese person. They should be forced to purchase two seats."

Cons: "the drink service came through pretty late in the flight. i asked for hot tea. a few minutes later i was provided with extremely hot tea. about 10 minutes later it was a temperature i could tolerate drinking. about 1/3 through the drink i was required to throw away my drink because we were preparing for landing. i understand that, fine. bad timing. it’s just a drink. what was unsatisfactory is that the attendant rudely commented “you have to give us your drink. it’s not that long of a flight.” the comment made me feel like i had done something wrong even though i had just been drinking my tea as soon as it was at a drinkable temperature. i was not impressed with the attendant. also, there weren’t any biscotti cookies."

Pros: "Pilots that did show up were pleasant and made the best of the situation."
Cons: "No scheduled pilots for this flight. Pilots that did arrive had their schedule rearranged---they showed up to work thinking they were flying to Seattle. They were asked to step in to fly to Denver instead---20 minutes after our scheduled takeoff time; not horribly late, but seemingly disorganized, which leads to all kinds of thoughts about AA overall competence."

Cons: "Food"

Cons: "The gates closed early and I missed this flight! Horrible service, never flying American again."

Pros: "The first leg had awesome pasta.Then, on the 2nd leg, Philly to Denver, they had a "pay for meal" option for turkey with Chutney sandwich - again, delicious. I should add that the service was very good as well."

Cons: "Everything. Had to sleep overnight in airport and was late coming home."

Pros: "Staff was great!"
Cons: "Seats were really uncomfortable up and reclined. Overhead baggage was full by the time I boarded and there was no enforcement of the carry-on baggage sizes... This needs to be addressed and contributed to our lack of comfort, noting this was the last leg of an 18 hour journey. My body still hurts today after a good nights sleep."

Cons: "No tvs!!"

Cons: "the new seats are awful"

Pros: "Tv and power outlets"
Cons: "This one attendant didn't get her name but was very cold to me"

Cons: "Long delay"

Pros: "More improved than the last trip I took with AA to Denver. Efficient boarding."

Pros: "Everything"

Cons: "Uncomfortable seats Crying child"

Pros: "We were able to get to Denver"
Cons: "Jammed in like sardines, rude flight staff, extremely hot aircraft for November"

Cons: "Unexplained delay in leaving but only arrived about 10 min later than scheduled. Took an hour from pulling into the gate for bags to arrive though which caused me to miss my shuttle. Never had to wait more than 15 min for any other airline at DIA."

Pros: "Flight not entirely sold out. So they let my 14 month grandson have an empty seat between my daughter and I. That was a great gift since he doesn't sleep and is jumping and crawling all over the place. And I'm sure the other passengers were breathing sighs of relief!! Also super smooth landing and nice flight attendants."
Cons: "Flying with an active 14 month old toddler boy and of his "stuff" is nothing less than anxiety provoking. Not much the airline can do.."

Pros: "The departure time. This left enough time to get to the airport and go through security without rushing!"
Cons: "Sitting in the middle Paying for luggage ( I wish Southwest flew out of ORD)"

Cons: "When your on your honeymoon it sure would be nice to have a seat next to my husband like we requested."

Cons: "Seats too small and the gentleman next to me was a big guy so crowded over into my seat some."

Pros: "Very friendly staff"

Cons: "The service was terrible, 4 hour traveling and not food."

Pros: "the entertainment was good. Loved the free wifi. Loved the complimentary drinks"
Cons: "The flight took 45 mins to depart after the scheduled time. The flight attendance were super rude. The pilot was not easy on the landing or how he took off. First flight ive ever felt sick on."

Pros: "A free airline ticket!!"
Cons: "I did not like the fact that American Airlines cancelled my 17 Yr old neice's flight from Dallas to Denver over a thing called "timed-out". And had her sleep in a room with a cott instead of a hotel room. And the fact that we as customers pay good money for tickets only to be subject to the airlines way of business. It is absolutely unacceptable!"

Cons: "Was surprised to see 0 social distancing in the plane. It was packed and not everyone had masks. Should be mandatory."

Cons: "We had a 40-minute mechanical delay."

Cons: "Seats are uncomfortable"

Cons: "It wasn’t explained to me that Zone 2 allowed no storage of bags overhead. What was that $50 fee for? Hidden fees confusing."

Pros: "This crew was amazing"
Cons: "The seats are very hard."

Cons: "Late to load and then put us all on the plane and made us sit on tarmac for over 1 1/2 hours"

Pros: "Not bad for the price, convenience beats all"
Cons: "First class"

Cons: "Pathetic rationale for delay"

Cons: "I booked two tickets at the same time through kayak and was assigned a seat not next to my son! Because the flight was fully booked there was no ability to rearrange seats."

Pros: "Great crew"

Pros: "FLIGHT TIME"
Cons: "NOTHING"

Pros: "Nothing is good on this flight. It was delayed by 7 hours and the communication is not proper"
Cons: "Customer service"

Cons: "Very uncomfortable"

Cons: "Check in."

Cons: "on time flight. Accurate info on app. Correct seat assignments"

Pros: "Our plane was struck by lightning and therefore not able to fly, so we were deboarded and left to wait until a rescue flight could come in from Boston. Over the course of 4 hours, the crew kept us updated with every little change and were all very helpful! Once we were able to board the rescue plane, the crew handed out complimentary candy and drinks to help ease the wait times. Highly recommended!"

Pros: "The staff were friendly and helpful and boarded us in an orderly manner."
Cons: "Staff are part time employees and do not arrive to check in counter until 1.5 hours before flight. When flying out of this airport you do not need to arrive 2 hours early."

Cons: "Long delays"

Pros: "One hop flight"
Cons: "cramped seating, no wi-fi or on flight entertainment, low class of traveler, noisy older model aircraft,"

Pros: "Going in & out of small airports."
Cons: "We arrived late. Pricing system."

Pros: "Yes"

Cons: "Paying extra for EVERYTHING"

Pros: "Great airport for getting to Florida. Good prices"

Pros: "Nothing."
Cons: "The flight was delayed by hours, with no explanation given. It was coming from Florida, with no bad weather in between. It caused us to arrive at 1 am."

Pros: "Non-stop flight at a reasonable price"
Cons: "Food choices are very limited"

Pros: "Timing was good"
Cons: "Not a glass of water was offered. Who wants alcohol in the morning?"

Pros: "We were delayed on takeoff, but pilot made up a lot of the time I. air"

Pros: "Like the newer plane. The crew was nice."
Cons: "I purchased 2 bulk head seats for more leg room and because they changed the plane, my seats were no longer in the bulk head. We didn't have extra leg room and I would like a refund for the price I paid to upgrade my seats. It is impossible to get service on the phone, since even the customer service number the flight attentendant gave me, still put me on an unbearable hold time. Please refund my money for the seats that you did not provide me with."

Pros: "The staff and crew are extremely polite and focused on good service."
Cons: "The seats on the Allegiant MD-80 don't recline AND the space between one row and the next is EXTREMELY tight. Much tighter than I have seen in an airline in a while."

Pros: "Front seat leg room"
Cons: "No WIFI."

Pros: "Smaller airports make travel easier, and more relaxed. No frills--to get even water on the flight you'll pay for a bottle. Personnel all tend to be friendly and helpful. With Allegiant I've learned to pack lightly and plan travel carefully. It's been worth it as I have been able to see friends and family more often. We even took an impromptu vacation this year when we found a great deal on airfare."

Pros: "Cost"
Cons: "Left late"

Cons: "First flight being cancelled"

Pros: "Flight went smooth"
Cons: "I checked into my flight with luggage to check in. The lady behind the counter said I could not check my luggage that the only way for it to get on the plane was to take it through the TSA checkpoint. They confiscated everything in my bag that was over 3oz which was quite a bit of stuff hence the reason why I was trying to check it in. I will not be flying Allegiant air again."

Pros: "the pilot"
Cons: "checking in , it seemed like no one knew what they were doing."

Pros: "No frills inexprnsive"
Cons: "No services"

Pros: "Cleanliness, friendliness, on time."
Cons: "Charging for drinks and snacks snacks.."

Pros: "Everything was good"
Cons: "Could of had more selections on the flight for snacks"

Cons: "Bad service. Long waits. No directions at airport from the airline and counter service slow"

Pros: "Everything was great during the flight but..."
Cons: "We were delayed over 7 hours, with only a $50 dollar future airline credit and an $8 meal voucher. That's not nearly enough for that kind of headache. It was 2 am before we arrived at our hotel."

Pros: "Crew"
Cons: "We sat for five hours waiting for a thunderstorm to end on a hot plane with no drinks."

Pros: "the fare"
Cons: "the service - departure gates completely understaffed, no allegiant gate agent or staff in sight, only subcontractors and 2 that had to run 4 gates. Flight itself was fine."

Cons: "Even snacks and water are only available for a fee. Seats do not have much padding and are not comfortable."

Pros: "Crew was amazing & child friendly."

Cons: "They arrive to the airport over an hour early and went to the desk we're asking them to print my ticket they informed me that they cannot check me in at the desk I had to do it online I didn't have the ability to do that so therefore I miss my plane"

Pros: "The stewardess remembered us from the previous flight and was awesome to my son!"
Cons: "Kind of bumpy and a little late."

Pros: "The crew was exceptionally friendly and helpful."
Cons: "Seats don't recline."

Pros: "Nothing about it at all"
Cons: "I didn't like the turbalance on the plane I didn't like the service check in line Need more people helping in the airport"

Pros: "Nothing"
Cons: "Flight was canceled but they keep telling us that in an hour and that hour never came. We are stuck at the airport. We should get upgraded to 1st class"

Pros: "The crew was very kind. Plane loaded very quickly, every flight we've had on allegiant has left on time! Overall - very good experience!"
Cons: "Seats are TOO small!"