Daily cleaning, installation of cabin HEPA filters on flights from Italy to Washington
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Italy to Washington.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Washington from Italy is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Washington with an airline and back to Italy with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Washington from Italy up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Space on airplanes"
Cons: "The cabin temperature was very hot"
Cons: "A/C was not working well, cabin was too warm and stuffy. Long delay on take off. Can not hear and understand pilot through PA system."
Cons: "The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER"
Cons: "Food is always bad."
Cons: "Cheerless stewards could perk up."
Cons: "No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work."
Cons: "Hour late and no wifi!"
Pros: "New plane with good features. I was very comfortable."
Pros: "the plane was pretty empty"
Cons: "The times available were terrible!"
Pros: "New plane, charging stations"
Cons: "It made no sense to board an hour and a half before takeoff."
Cons: "Change the movies more ofti"
Cons: "I feel like all the problems the aircraft had it should've been repaired before trying to use it, upon boarding they told us the left engine had to be started from an external source, as a new flyer that was terrifying to hear"
Pros: "the food was really top notch and service was great and friendly"
Cons: "The boarding process at LAX was awful. I’m sure the horrible shuttle wait and transfer from terminal to terminal is the airport’s fault, but the airline did not do anywhere near enough to inform passengers of what was in store. It was confusing and annoying."
Pros: "Easy and on time and Delta Comfort is always the best. Easy boarding process too!"
Pros: "Quick boarding process"
Cons: "Wifi stopped working halfway"
Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"
Pros: "That we finally arrived."
Cons: "That we didn't arrive even remotely close to when we were supposed to."
Pros: "Total Experience of Flying on this Airline ."
Cons: "No Comment."
Cons: "Cramped seating for premium Econ"
Pros: "It’s was super smooth! Fast service and great customer service."
Cons: "The intercom was a little messed up."
Pros: "It was short and fast."
Pros: "Loved how close the gates were"
Pros: "Great movie selection"
Pros: "Delta did a really good job as always. Cheaper, more comfortable, and a WAY better experience than Alaska Airlines."
Pros: "Not much . The boarding process took forever and the lines through TSA took longer .. no direction to lines and I was standing for 10 min before saying something to someone and they said o there’s another line."
Cons: "Almost everything besides the staff on the plane"
Pros: "Kara was really nice to us."
Cons: "Noisy plane."
Cons: "The plane bathroom was old and junky"
Pros: "Other than the delay by the Hong Kong Airport controller, everything went smoothly. The plane was late to Seattle."
Cons: "The luggage custom clearing would be much better if we could do it like the Vancouver BC where an electronic monitor was used to identify one's luggage without the need to handle them manually. Much more efficient and allowing folks to get on the connecting flights easier."
Cons: "Lack of legroom in economy"
Cons: "Food was bad."
Cons: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."
Pros: "None of it!! Poor selection"
Cons: "All of it. Again poor selection"
Pros: "Boarding super excellent! Also: Best landing I've ever experienced! Props to the pilot!!"
Cons: "Paid $28 for a Wi-Fi package that didn't work. No refund...."
Cons: "There was a kid screaming on both flights and t was not a good time"
Pros: "Nice and attentive staff, smooth on and off."
Pros: "Boarding was easy"
Cons: "Arrived 15 mins late and then taxied for another 5-10 mins."
Cons: "horrible boarding management in SJC."
Pros: "Bags arrived on the belt quickly"
Cons: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"
Cons: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."
Pros: "The landing experience."
Cons: "The organization of serving meals."
Pros: "I enjoyed not having a layover."
Cons: "I do not like being charged to bring a bag. I feel like a 560 fee should include a bag."
Pros: "During this covid days NO ONE in the flight will keep the soccal distance and no one will take the issue serious and the crew did not helpfull"
Cons: "You should take this issue very seriously"
Pros: "That I arrived at my destination alive."
Cons: "Every staff person we had contact with made us feel as though we were not a priority in any way. We were constantly given misinformation. Our flight was two hours out when it was returned to our departure city due to a passenger health issue. It was not properly explained to us and we were in no way compensated for the inconvenience. Once back at our departure city (Miami) we sat there for an hour or more. They chose to feed us during that delay. Due to this we missed our connecting flight in Istanbul to Rome. This also caused us to miss our transportation from Rome to Compania, Italy. We were told by airline staff on the plane that we would be put up in a hotel over night. When we arrived at the terminal we had no idea where we should go or who we should see. Every representative we spoke to told us to go somewhere else. Truth is it felt like no one we spoke to knew what to tell us or really cared at all. One representative told us we were not entitled to overnight accommodations. We insisted we were told we were and it literally took hours on the ground to straighten the problem out and get to a hotel. By then it was so late that we only got a couple hours of sleep and had to be back at the airport for our next flight. The second flight from Istanbul to Naples, Italy was better. I do not think I would use this airline again. My entire party got an overall sense that people were untrained and lacking in any form of customer service. Not the flight attendants but all the people we had to deal with on the ground. My age plus health issues and walking problems made everything more difficult. We were sent al over the massive airlines terminal with all our carry on luggage only to find when we got to where we were going we had been sent to the wrong place. On top of all this each of us had to pay a VISA fee to get out of the terminal and to the hotel. Just a total nightmare. Prior to taking this flight I contacted Turkish Airlines and spoke to a customer service person and explained that I needed to take with me a small portable oxygen concentrator that I would need to use while in Italy. I needed to know the procedure for bringing that equipment on the airline. I was told that although he could not answer that question He would pass it on to his supervisors and I would receive an answer via email prior to my flight. I never received a response and as a result did not have my needed oxygen while abroad."
Pros: "Pretty comfy flight"
Cons: "The screens didn't work to watch movie or to see the flight time and distance"
Pros: "But my movie stopped for 30 minutes right at the good part. I saw the whole thing but didn't like the delay."
Pros: "Great staff on board!"
Pros: "Everything good"
Cons: "All good"
Pros: "Helpful crew, good food, comfortable seat."
Cons: "flight was delayed for 40 min."
Pros: "The way flying was meant to be."
Cons: "The woman at the Rome airport turkish airlines counter scolded us for being a little late to arrive to the airport. She was very rude to say the least."
Pros: "Good food, comfortable seat, good timing."
Cons: "The crew seemed a bit harried rushing around the cabin. For example, I was given chicken when I asked for pasta."
Pros: "Convenient take off time. Arrived earlier for better connection."
Pros: "El almuerzo fue muy rico y la atención del personal excelente"
Cons: "Un poco de calor en la cabina me pareció raro pero llamativo"
Pros: "The seats in economy were very comfortable, food was excellent (and surprising given it was a short flight), crew was friendly and accommodating, entertainment selection was excellent"
Cons: "Boarding was slightly chaotic--no one boarded according to group number and people who were not priority used the priority line anyway once all of the members had gone through."
Pros: "Very organized and efficient."
Pros: "Attentiveness Professionalism"
Pros: "The flight attendants were very acccomodating. The movie choices were great, which is very important while on a 12 hour flight. They handed everyone a warm, wet wash cloth before dinner was passed. Everyone also received a package that included a pair of slippers, lip balm, tooth brush and tooth paste. We hadn't received anything like this on any of our other flights. These were small jesters that make you feel great!"
Pros: "Very good legroom"
Cons: "My luggage did not arrive in Lagos when I did and it took 6 days to get to me and I had to arrange everything myself and pay for a private courier and the 180.000 naira in the luggage was stolen."
Cons: "I had to scramble to buy full fare tickets on Swiss air to get to LAX so we could make our connections. I am hoping someone will contact me as this is not acceptable"
Cons: "بغينا نموت"
Pros: "Good smooth flight, decent food, good movie selection."
Pros: "Flawless in every way"
Pros: "Food , sercive"
Pros: "For the price difference between turkish air and direct flights to Rome, for three people, we actually paid for ten days' room and meals. Although the plane was late in leaving, making us miss our connection (which was only one hour) in Istanbul...but Turkish Air paid for our hotel stay near the airport and the delay to our itinerary was minor."
Cons: "The legroom was the smallest of any trans atlantic flight I have taken....and I'm not a big person. There was no early option to upgrade seating. The guy next to me insisted on putting his legs and arms into my side of the seat. A direct connection to Turkish Airlines website would be helpful instead of WebJet."
Pros: "Nothing. Had to cancel didn't go"
Cons: "That they changed the flight schedule twice making it impossible to go."
Pros: "Food, service, toiletries, entertainment"
Cons: "Airlines cancelled flights out of Rome and made several changes to our return flight which caused us to stay 22 hrs long layover in Istanbul. We had to make several long phone calls to ensure we can get the connecting flight from istanBill to San Francisco."
Cons: "less seat space"
Pros: "Good food, good entertainment options - movies, tv shows, games, newspapers, and some electronic games."
Cons: "Our flight backtracked over Europe - I think bcs all flights go through Istanbul - so our flights were longer than necessary even though cheaper... worth doing once bcs Istanbul looks pretty cool."
Cons: "both flights run late(more than 30 m) the food is really disgusting most of the crew is not nice comparing to other times i flew with Turkish or Pagasus it was very poor and disappointing"
Pros: "Crew did a great job. They gave us everything that we need to be comfortable on a 12 hr flight. Food was good and service was impeccable."
Cons: "The lady behind me! Not the airlines fault!"
Pros: "Friendly attendants"
Cons: "I upgraded and paid for first class round trip but only got it for my flight to italy and not the flight back to miami. Economy is too cramped for such long flights"
Pros: "I liked everything about this flight. As a first time international flyer, I couldn't have asked for a better Airline. They definitely went above and beyond to provide a great experience and vacation!!"
Pros: "The staff were helpful, the food was it's usual high quality and it was possible to grab a a snack or drink during flight if you wanted one without bothering the flight crew"
Cons: "I found the announcements at the start of the flight a little annoying as they were timed to continually interrupt the films I'd chosen, but I prefer that to not being able to start a film while taxiing."
Pros: "Flight timing and the crew were excellent"
Pros: "Great service; lots of food,drinks,considering the short duration of the flight as well as headphones,blanket and a pillow"
Cons: "gerat flight,no complaints."
Pros: "Efficient and on time. Part of Star Alliance. Much better than any domestic USA or low cost European airline."
Cons: "Nothing negative"
Pros: "Turkish airlines changed my flight to another airline free of charge and for the same day. The new flight was definitely double the price that I originally paid and got my to my destination a lot faster than I would have if I had been able to take the original flight. Alitalia was a great, direct flight to my final destination."
Cons: "Of course having a cancelled flight is always a negative but the worst part about my experience was that I waited 2 hours in line before being helped to change my flight, and I was only about 8th or 10th in line. They also only had one person to help everyone at the ticket counter until 2 hours later they added another person. In the end everything worked out and everyone was for the most part really nice but that waiting was annoying."
Pros: "The flight itself was fine, once I paid for it a second time!"
Cons: "We missed a connection on our flight out, so the airline decided to cancel our entire flight home! They didn't even notify us they were cancelling it. We found out the day before we were supposed to leave to go home, when we tried to check in online and couldn't. I spent hours of the last day of our vacation trying to figure out what was wrong, then searching for a rebooking a new flight. It cost us more than $1000 USD extra, just to get home. NOT the way we envisioned ending our vacation. I'll never use this airline again!"
Pros: "One of best experiences flying. First rate and can't beat the price."
Pros: "Excellent seating space"
Cons: "My Luggage did not make it, I don't have any information about it :)"
Pros: "Everything about the process was easy. We were updated throughout via email of our gate and baggage claim number. I was also very impressed with Turkish Airlines. We had a great experience."
Pros: "There was a full meal served. Free blockbuster movie."
Cons: "The air bus that we flew on from Rome to Istanbul was not as comfortable as the plane we were on for the leg from Istanbul to Chicago."
Pros: "The flight attendants were wonderful."
Cons: "The row my seat was in was missing... No row 13! We had a mechanical issue prior to departure which left us running a bit late. It would have been nice to have a real gate assignment in Istanbul rather than having to take a bus tour around the airport."
Pros: "The flight was one of the best I ever took, the crew was friendly and very helpful, the food was great, the seat comfort was ok and the entertainment was amazing. I'm going to use to go to Italy next time. Thank you"
Cons: "On the way to Italy the seats were a lil too small and tight."
Pros: "The employees were kind and helpful to the weary travelers. They served with a smile."
Pros: "The food, crew was very nice abd the service in general is great."
Cons: "A little bit the delay"
Cons: "Unable to travel due to Corona restrictions, company would not refund ticket."
Cons: "Internet speed is weak."
Pros: "Business class upgrade"
Cons: "Sitting in window next time"
Pros: "Nice crew short flight."
Cons: "Not much flight was too short to say"
Cons: "Server was mean"
Pros: "Lufthansa long haul flights has a really cool air flight status system."
Cons: "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."
Pros: "The leg space was great for economy class. There was room for bags in the overhead. The movie selection was great."
Cons: "Boarding via bus.... first bus had kids, business class, and people who needed help. Second bus had everyone else. Both waited on the tarmac for the plane to be ready and both busses opened the doors at the same time. The families were swamped while trying to load the plane with kids in tow."
Pros: "Very comfortable. All very nice."
Pros: "I like the cree"
Cons: "Boarding was ridiculously unorganized and stressful."
Pros: "smooth and on time"
Cons: "no charging ports on plane"
Pros: "I'll probably never fly Basic Economy again....it's worth the extra money."
Cons: "See first comment."
Pros: "The gluten free special meal was more imaginative than others I’ve had. No rice crackers wrapped in saran. Flight attendants very professional."
Cons: "Flight seemed to drag on forever, but there’s not much the airline can do about that. Seats in economy were cramped."
Pros: "Thanks for continuing to offer complimentary, hot meals on your international flights! Crew very friendly. Despite being in economy cabin, crew attempted to make it a good experience."
Cons: "Long flight, bathrooms start to look ugly. Incoming plane landed way out on the tarmac, obligating passengers to be all packed into shuttle bus which took a long time to get to terminal."
Pros: "Lots of food with free wine"
Pros: "The crew was nice and polite."
Cons: "TV screens were old. Its response to the touch was iffy. It used to detect the touch point correctly sometimes but not other times. Often it took quiet some time to read and start something of my choice, which was quiet frustrating."
Pros: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."
Pros: "The good organization and the friendly atmosphere."
Cons: "The bad movies."
Cons: "They left my suitcase in Frankfurt with our car keys."
Pros: "The crew, again, was fabulous. Boarding, once the stuffy wait was over, went quickly. They attended to every request with smiles, gentle humor, and without delay. Nonstop movies were a great help on this second of two long legs, and it was really nice to have control over pausing, replaying portions, and jumping ahead past sex scenes. A 10-sec forward button like the back button would be very useful to skip nudity scenes, there were families around us! The trip was as comfortable as it could be, given close proximity of seats. Appreciated the pillows and blankets, and frequent water and drinks."
Cons: "Boarding was pretty terrible - no instructions, go left, give up the water bottle we JUST BOUGHT even though it was still unopened (it had to be "sealed", still no idea what that means because the seal wasn't broken), and the waiting room was very stuffy! Seemed we should have been able to get air...? Boarding went quickly, though, thankfully. Breakfast was pretty bad, one of us just skipped it once opened because it was so unappetizing. Would have liked movie ratings to appear in the descriptions to save the risk of getting started on lame shows."
Pros: "The crew - seemed very amenable and pleasant on this flight. One helped me move to effectively solve the acute posture problem."
Cons: "The seat - window by request, but it was in front of an emergency exit The seat - is jammed in - very tight - could not put it back to relax, and could not relax my left side by the window. My left shoulder and arm and left hip started hurting - couldn't sleep - took 2 days to get rid of the numbness in my arm. I asked to move, and it became obvious that there were many empty seats in the next section behind. I moved, and my comfort improved. Why was I given such a posture killer - especially on such a very long flight with seats to spare?"
Cons: "Needed more visible organized pickets showing the seat ranges avoiding mixed lined passengers and delay."
Cons: "Seat was too small and really uncomfortable"
Pros: "Friendly crew, multiple drink services"
Cons: "Waited 40 mins after boarding with no explanation as to why we hadn't moved"
Cons: "My video player had substantially less options than the rest of my aisle. The food was below average."
Pros: "The food and service was good. Check-in was smooth."
Cons: "The seats were too cramped. The headphone jack only output sound to one ear (tested with two headphones, so the problem is in the seat entertainment unit, not in the headphone)"
Pros: "Crew was friendly. I enjoyed the choice of entertainment. Food and drink were fine."
Cons: "I wish we had more leg room. It was so crowded and I could barely move!"
Pros: "As always, Lufthansa provides a great flight experience. Attentive crew, clean seats, and good leg room. Will fly Lufthansa again and again."
Cons: "Food wasn't as good as last year. Not bad, just not as good."
Pros: "Friendly crew, had row to myself, smooth flight"
Cons: "Delayed departure"
Cons: "Food was pretty bad"
Pros: "1. The crew was very pleasant and responsive. 2. The entertainment selections were plenty, recent and without extra cost. 3. The food was nice (if you weren't having meat options). My travel companion was a bit disgusted by the meat. I enjoyed the pasta!"
Cons: "1. The seats were extremely uncomfortable without sufficient cushioning. It felt like sitting on a plank. My back still hurts. We also had to straighten up the seats during meals because it was so bad for the person behind. 2. Boarding is a bit disorganized. Perhaps try splitting the boarding process into zones so it isn't a mad house free for all after the initial boarders. 3. On my flight to Frankfurt, the plane was half empty, yet my seat was changed from row 8 where I would have had almost no one near me back to row 23 where they had cramped all the passesngers into one area of the plane. This was done without request or explanation."
Cons: "The vegetation meals were not appealing. There was no flavor and strange food combinations."
Pros: "The flight was comfortable, the crew very nice, the food good and many good movies to choose from."
Cons: "Could have used a few more snacks. But didn't bother to ask for any either."
Pros: "Was given an upgraded seat due to the confusion on my confirmed seat being given away."
Cons: "Confusion on my confirmed seat assignment caused major frustration when in a foreign country. We took off late so missed my shuttle in Seattle so had to wait 2 hours for the next shuttle."
Pros: "Entertainment, flight crew was courteous and helpful, lots of snacks, water, and free wine!"
Cons: "One of our pieces of luggage did not make it back with us. The good thing is that the Lufthansa staff was helpful, the automated emails kept me informed, and the bag was delivered to me as soon as possible. Seems to me it was as good as it gets when a piece of luggage gets lost."
Pros: "The flight attendants were very kind and attentive. Our flight was delayed twice, once in Frankfurt for late luggage and the ground crew left without pushing back the plane, then again in Seattle for a plane on the tarmac on fire. A 10 hour flight turned into 14 hours but I still enjoyed it. There was plenty of leg room and the seats were very comfortable. The entertainment was very enjoyable and the meals were satisfying. For such a long haul Lufthansa made the time flyby."
Cons: "The crying baby a couple rows back. Also some smelly passengers that have poor hygiene."
Pros: "Lufthansa rocks!"
Pros: "free music, video. Plenty to eat and drink. Crew was friendly, accommodating and kept the plane clean on a long fully booked flight."
Cons: "Boarding was a bit chaotic but there wasn't much room to line up a full load of 747 passengers. They didn't have my vegetarian meals as requested. In one case they rounded me up a business class substitute but in the other case all I had to eat was bread and the dessert."
Pros: "Entertainment and crew was excellent"
Cons: "One flight assistant seemed a bit gruff and impatient compared to the others . Also food was nothing special. We could have used more water offerings and trash pickups during the flight afterwards the cabin was a mess."
Pros: "flight attendants were polite and there were two meal services."
Cons: "The flight was full and the seats were extremely close together with little room. When the person in front of me leaned back I had no room and it was hard to see the movie screen."
Pros: "I felt like I was traveling in first class! The crew treated me VERY well it was like night and day from the trip I made TO Italy on Air Canada who I will never travel with again. I will look for future travels with this airline for certain thank you so much!"
Cons: "I can't think of a thing! You really were that good and my flight was a long one from Frankfurt to Seattle!"
Pros: "The crew was awesome. Friendly, efficient and professional. I upgraded my seat for more legroom and it was simply amazing."
Cons: "Nothing to report :)"
Cons: "They ran out of one of the meal options and then one of the meals later had sauerkraut which the smell of in the plane was overwhelming and made me feel unwell."
Pros: "Crew was helpful, slightly relaxed reclining. Baggage delivered on time & without damage."
Cons: "Flight took after 1.5 hours delay , with 30 min incremental delay notifications. After take-off, food service started 2 or 2.5 hours later , they could have expdited it considering that the flight was delayed. Seats ,as I have come to expect from Lufthansa , were cramped laterally ,although i was pleasantly surprised with how much they reclined, given my low expectations. Main dish in the Food service was served hot but were quite minimal in taste/quantity & variety comapred to other inter-continental providers. I was feeling hungry most of the flight and couldnt sleep as well."
Pros: "I witnessed the flight crew defuse a conflict between two male passengers (that had escalated to shouting and throwing each others belongings out of overhead storage) before we left Frankfurt. A male steward showed he could be professionally stern when backing up a female coworker handling the situation and compassionate when he comforted an elderly woman in distress halfway through the intercontinental flight. The entire crew I interacted with in economy class were professional, friendly, welcoming, and helpful."
Cons: "Boarding the entire plane at once was inefficient and caused conflicts over the availability of overhead storage. Obviously this is an airline decision and not a flight specific problem."
Cons: "Seats were very cramped in economy. A big factor on a 10 hour flight."
Pros: "They have some films with subtitles- perfect for Deaf people."
Cons: "Wish all films have subtitles- there are millions of deaf people in the world, you know?"
Pros: "Vissited my brother in law in Karlsruhe Germany wonderful trip to and from Frankfurt"
Cons: "Nothing. Flight was amazing"
Pros: "The crew was very kind"
Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Pros: "Impressive service... amazing crew, very friendly and professional"
Pros: "Muslim food"
Pros: "Crew good and seat OK but not exceptional for business class"
Cons: "Food was average - main course could have been better. Range of movies ok but not great"
Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Pros: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."
Cons: "Don’t be late"
Pros: "Friendly crew, upgraded seat was worthwhile"
Cons: "More snacks in between meals,"
Pros: "The flight crew was so friendly and the food was really good."
Pros: "Crew was fantastic."
Cons: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Pros: "Quick flight"
Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Pros: "Very friendly onboard personnel - I really had kind of homy feeling."
Cons: "Nothing special"
Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Pros: "Easy to board and easy flight."
Pros: "The attendants took great care of us. Super smooth flight."
Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Pros: "Arrived Early!"
Cons: "Left Late :-)"
Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Pros: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Cons: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Pros: "On time"
Pros: "Lovely staff, good food, great movies."
Pros: "Good flights. Good prices."
Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Pros: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Pros: "The crew service is impeccable. Ground services very friendly and professional."
Cons: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Pros: "great choice of entertainment content, friendly crew"
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Pros: "Same as above"
Cons: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"
Cons: "Did not get the luggage from connecting flight from Amsterdan to Basel"
Pros: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Cons: "55 minute delay was not welcome."
Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"
Pros: "Plane service"
Cons: "1h30min delay at airport"
Cons: "Fewer entertainment options than the delta flight. I got excited with that first flight."
Pros: "Service of the staff was great"
Cons: "Turbulence, with all our technology we still cannot avoid this?"
Cons: "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."
Pros: "Flight was delayed by over three hours."
Pros: "Amazing crew, fast boarding."
Cons: "Uninspired food. I was served the same meals 30 years ago."
Pros: "Crew was good, especially from Beijing to Copenhagen"
Cons: "The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket."
Cons: "Checked bags left behind, no food, no drink."
Pros: "Jet was a CRJ900 and was very comfortable. Had to check baggage before entering plane but worked out well and helped with the boarding."
Pros: "Food was good and entertainment system was full of plenty of options to help pass the time"
Cons: "Seat got hard and so little leg room."
Pros: "Didn't seem to take long. Crew was friendly. Landing was great."
Cons: "I assumed we got a meal, but perhaps I'm mistaken there."
Cons: "There was no food or entertainment offered."
Pros: "Fairly new plane."
Cons: "Only airline that made us check in our luggage; and charged us an exorbitant amount (+/- $90 per luggage) in doing so. No customer service at all. 1st attendant wouldn’t let us check-in at the counter, and 2nd attendant made us check in our carry-on despite it only being 2kg over. We could’ve moved some items around. When we boarded the plane, we saw multiple people whose carry-on looked suspiciously over the weight limit. We felt singled out. It was obvious that this airline only cares about profit and does not care about the customer. Attendants were rude and not helpful. Needless to say I will nit fly with this airline again."
Pros: "Everything was nice and smooth. Nice comfort and smooth flight, arriving slightly before the time"
Pros: "Flight on time and efficient boarding process"
Cons: "Food only average, some of the beverages only for purchase"
Cons: "The flight was good but it seemed like the heat was on instead of the a/c. besides that it was fine."
Cons: "The flight was cancelled."
Pros: "Softest landing ever"
Cons: "Not much entertainment but a domestic flight"
Pros: "I had read several horrible reviews after I booked my flight but I was pleasantly surprised. The check in and boarding were smooth and had no issues. The seats, though not overly large, we're comfortable and not tight. The food was good and service was fast and efficient. Overall a good experience."
Pros: "Seat room good. Food very good. Flight attendants excellent."
Cons: "Nothing comes to mind at this time."
Pros: "Boarding was easy, I'm a Star Alliance Gold member so was able to get on board first. There were significant delays leaving Dulles and our connection was tight, but SAS held the flight so I give them props for that."
Cons: "The crew was grumpy and unhelpful, but I can usually overlook that. What really got me was this: YOU HAVE TO PAY FOR BEER & WINE ON THIS INTERNATIONAL FLIGHT! Never in my 25 years of international travel have I seen this from a mainstream carrier. For this fact alone, I will never fly this airline again. You also have to pay to pick your seats in advance."
Pros: "Crew was fine"
Cons: "Never been on an international flight where I had to pay for my own wine. Plus the entertainment was broken and the food was terrible."
Pros: "I was able to get to my destination safely b"
Cons: "Planes are old. No conveniences at all - none. Charged for one piece of luggage (my only piece) at the gate. Security process extremely slow. 1.5 hours early to airport and I made it on board by 9 mins. There plane sat for 20 mins on runway before departing."
Pros: "Once again the atmosphere was terrific. The cleanliness of the plane was good. The staff was awesome."
Pros: "Everything was very good. I enjoyed the flight very much. The staff was friendly, courteous and professional. The cleanliness was good."
Cons: "As above."
Pros: "I was able to sleep most of the flight."
Cons: "Plane left Newark an hour late and I missed my connecting flight in Oslo. Once I did get on a flight from Oslo to Copenhagen, there was no room for my carry on luggage. The stewardess took it and said it would be put in cargo, but now they can't find it! Two bad experiences with SAS in a row. Don't want to use them again."
Pros: "The crew was lovely"
Cons: "No entertainment or any special difference between business and coach except you get a meal. Seats are the same as economy and the bathrooms are shared. Why bother paying extra?"
Pros: "Overall excellent"
Pros: "A340 just had a remodel. No media boxes installed under the seats taking up foot room"
Pros: "the plane arrived"
Cons: "booking Boarding comfort Food service"
Pros: "The service was excellent. The food very good. Toilets inorder and clean, even just before Copenhagen. In Chicago i had to wait about 30 min tor a wheelchair. It seemed that noone wanted to go to termimal 5. A very nice young man finally came, he gave me frindly and excellent service. ALIS"
Pros: "Quick Flight"
Cons: "Just a long layover, but what are you going to do"
Pros: "The flight wasn't late and didn't crash."
Cons: "I paid for a business class ticket and was jammed in like a sardine no different than economy, then told "you get a lunch for free". Hundreds of dollars more for a $5.00 lunch is NOT why I booked business class!"
Pros: "The extra leg room I paid for."
Cons: "The cost to change my flight"
Pros: "Everything worked well."
Cons: "Movie selection could be lager."
Cons: "I didn't.t like your movies selection? Not very current. the food was awful. Not being able to book a seat until I arrived from Amsterdam."
Cons: "Too much meat in meals."
Pros: "Good more of the same."
Pros: "The food was good, movie choices"
Cons: "Little room to move"
Pros: "The plane was new, great seats and staff"
Cons: "Delayed flights, microphone is too fuzzy, hard to understand. Also why couldn't we get 2 or more sodas.. Crazy! The Asian airlines beat you! Very expensive stuff like a small red bottle of wine was like almost $15! Nuts... Very disappointed.. It should be free for the money we pay! Also staff just let people leave their windows open which was crazy coz most passengers are tired from other trips and of course in Europe you can hardly see anyone letting the elderly and children have any first priority boarding or let alone line up. I had my disabled husband and a young active little grandchild... Cathay Pacific, PAL,KAL, CAL are great about priority boarding for the elderly and children. Its sad your company do not have compassion or empathy for families with little children and the elderly population.. They really suffer!"
Pros: "Staff was friendly"
Cons: "Seats uncomfortable and way too small especially when people in front lean back in your space. Not enough space to put feet. Also I paid for my family of three to be grouped together on flight from Stockholm to Chicago and we were seated in separate aisles so we could not converse together at all. I feel I got cheated in that aspect."
Pros: "12 people got bumped!"
Cons: "Route not following great circle, takes too long for CPH-BOS, should be 6.5 hours."
Cons: "Only water or coffee/tea. Not even soda."
Pros: "Polite crew, decent space allotment, decent food-well balanced meal. Entertainment was good, quite a few big name movies."
Cons: "I wasn't served my second meal/snack, for the second time on my experiences with SAS."
Pros: "Boarding was pretty much a free for all"
Pros: "It was canceled!"
Cons: "It was cancelled!"
Cons: "Our flight TO Rome via Copenhagen was canceled and some of our party needed to find overnight accommodations in Chicago."
Pros: "I'm pretty sure the seats have more space and lean back further than most American airlines so that helped me get some rest. I didn't eat the food because I was really trying to fall asleep but it smelled delicious! They offered iPads to everyone to use for entertainment during the flight. it was smooth and landed a bit early!"
Pros: "Everything, especially the entertainment. Food was delicious as well and the flight attendants were very accommodating."
Cons: "Small screen tv's that were mounted on the bathroom walls at the middle of the plane remained on during sleeping time and were too bright. Difficult to sleep during this as the scenery pictures continually changed."
Cons: "Flight was canceled"
Pros: "Crew was OK"
Cons: "Check in Process in Milan Malpensa was chaotic at best! Did not have a good back up plan in place when the plane coming to Malpensa did not come due to maintenance."
Airlines flying from Italy to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Italy to Washington
Masks required on board, masks provided on flights from Italy to Washington
Social distancing seating
Middle seats unavailable to book on flights from Italy to Washington
Testing for antibodies, testing for symptoms for flights from Italy to Washington
Waiving of change fees. Search flexible flights from Italy to Washington