|Flights Arrive in||New Mexico|
|Flights Depart from||Italy|
|Airlines||Finnair, British Airways|
Environmentally mindful with some packaging
There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.
I liked everything !
it was on time
it was a poor food choice again.
The food wasn’t good and it would be great if they had pasta or some vegetarian option.
The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!
There was no soap in the toilet...
The crew are working really hard to make do with what they have. Exceptional service almost makes up for the dated fleet.
Tiny entertainment screens, no USB, really BA- how long will you keep running these 777’s for?
made it safe to Seattle
Bad attitude of an attendant at the airport when inquiring about seat change for medical reasons. Complete ignorance during flight, no water or snack offered to me during 6 hour flight while a flight attendant paid a lot of attention to two ladies sitting close by.
Seats to small
Flight itself was very smooth, especially the landing. Food was good also, both the chicken and pasta were prepared well. Pasta could have used a little more sauce. Quantities and variety were also good.
I still don't understand why airlines don't board from the back to the front. Would make the entire process go much smoother. The bigger the plane the bigger the problem and delay. I don't mind storing a bag under the seat but there's more stuff taking up legroom so it's hard to get the feet comfortable which is important for those longer flights.
British Air reps took us through security and to the gate for boarding which was most appreciated after our check-in. Once on the plane the flight was great and the crew helpful. I wheel chair was waiting for us when we landed in London.
We were told to check in at terminal 2A to British Air for our flight. BA was on the lower floor almost in terminal 2B and there were no signs indicating where we were to find their check-in. When we checked in they initially had no record of our continuing flight on Virgin Atlantic to the US. They checked our bags through to the US but could not give us boarding cards for the 2nd leg of our flight on Virgin.
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