|Flights Arrive in||Knoxville McGhee Tyson|
|Flights Depart from||Jackson Hole Airport|
|Airlines||American Airlines, Delta|
Never made it to Chicago, rerouted through Washington DC.
Early arrival, plane not crowded
Onboard wifi not working so no inflight entertainment
Nothing good to say about AA
AA screwed up reservations by rescheduling flights by 3 hours earlier (done not once but two times) causing 6 hour layover. This plus an additional 2:38 delay on next flight made the journey horrible. Will never book an AA/BA flight again for intrnational travel.
Customer service when my flight was delayed twice and then cancelled.
I hated that there were sudden updates of delays just moments before we were supposed to board, then delayed for a day, then cancelled. I was fortunate to be re-routed to San Francisco (I am on the way) now, through United airlines. All in all, it was a stressful inconvenience.
What to like with AA?
Delayed by 2:38 hours at Chicago due to aircaft repair. Total layover 8:38 hours.
You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.
Seats more comfortable, plan wasn’t too full
No charging port for cellphone.
Didn’t like the fact that online check in didn’t work on the Delta app.di
The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids.
The landing was pretty tough and we took off almost a half hour late.
Hostess were professional and warm
Seats was too tight, no leg room and no room for stretching
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