The flight attendants were very friendly. I liked the free meal and drinks too. Just about the time I would get thirsty, they would come through offering more beverages. Liked the iPad rental too. I would fly Hawaiian Airlines again.
Flight crew were professional
Equipment was clean and new
Everything worked properly
Takeoff and landing was on time
Passengers are offered a free inflight meal
The only thing they could do to improve is allowed one free checked bag
Ticket agent kindly arranged for us to sit together - after we had been assigned seats apart from one another.
Boarding was delayed, disorganized and chaotic. Flight crew seemed to be overwhelmed and scattered. Ran out of hot meal about halfway through aircraft. When I expressed my disappointment, the F.A. said that there were a lot of wrestlers on board and they got all the food. I commented that it was poor planning and the FA stated that he didn't think anything would please me. He was argumentative and rude, IMO. He could have handled it better, eg: "So sorry. Out of our control, etc." To say that the food went to the wrestlers, and attitude gave me and those around me, the impression that he really didn't give a damn. Customer service training would be a good idea.
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