Find Cheap Flights from Oakland to Kahului (OAK - OGG)

Hawaiian Air gave NO notification via email, phone or otherwise about the cancelled flight. We arrived at the airport at 5:30 am and we stood in line until 7:45 for them to find another flight for us. They found a flight at 5:50 pm, almost 11 hours past our original time, out of LAX (we were in Oakland). The flight they put us on was also delayed. This caused my family great inconvenience as we were planning to release my dad's ashes and were not able to do that as planned.

No wifi on the plane. Gross food. No in-flight movies or TV. Poor customer service. A nearly empty flight yet strict and stringent rules about not being able to sit in an empty row when two old people came to sit in my (empty) row, which meant I couldn't lay out. Spend less money on the gd aloha-themed everything and more money on actual amenities.

Serving snacks and beverages often.

Snacks are too light. Have to spend money to satisfy your hunger.

I fly this route regularly and Alaska is my first choice - the service is good, and everyone gets a celebratory drink prior to landing in the Islands. I will often upgrade to 1st class, and that is so worth it. I arrive at my destination after 5 hours feeling relaxed and able to jump right into the new environment.

In 1st class - no complaints whatsoever. In coach - the usual: seats small, cramped, packed in with hundreds of other human beings, just waiting for it to be over. What a difference between the two!

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The attendant at the boarding door was rude when I gave him my ticket to board . Who is he to tell me that he has the authority to not let board the plane for security reasons ! What security reason ? Why do every Oakland airport attendant feel the need to say that .

Food, service and friendliness

Monitor did not work No magazine Bathroom nto too clean

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Every single person I encountered on this flight was so friendly, offered assistance, and had a smile. Even the pilot thanked us (in person not just overhead on the speakers) for flying with them! It was one of my most enjoy flights. 3 rounds of beverage service!

On time nice crew

Not being able to fly first class

I was impressed with how the staff and the welcome videos on board the plane really conveyed how the airline cares about giving passengers an exceptional experience as well as cares about teaching us a little bit about the culture there in Hawaii

iThe videos were really intrusive and there was there was too much of them we were constantly bombarded with music and commercials and videos it was really a pain. It really made me not want to book Hawaiian Airlines in the future. I wamted to sleep and couldn't. Also there must have been 4 or 5 crying, screaming and waiking babies. Crew staff did nothing. The airline should put some protocols in llace to deal with this major nuisance. A cone of silence-- make these moms have to be locked into a cone with their screaming children where I don't have to listen to it. something needs to be done. Hands down the WORST flight experience of my life. And inhabe traveled a lot.

Comfort, friendliness of crew, smooth boarding. I had no complaints.

Our flight attendant was absolutely precious!! Complimentary Mai-Tai was good!

Fruit and cheese plate seems like it was sitting out a bit. The cheese looked slightly dried and cracked.

The flight attendants made our flight very nice. They went out of their way to take care of us.

Nothing

It would have been nice to have a gluten free option for the meal.

Was not informed of a flight delay, representative at the gate was very unfriendly, seat was changed and was told choosing a seat online was only a courtesy, could not rent entertainment on the aircraft but was never told it had to be done at the gate, airplane seat did not recline. The worst flight I have been on in a long time.

Two days before flight online seating chart showed no seats available that were together in main cabin so I bought "economy plus" seats. There were actually 32 empty seats in economy, many people had while rows to themselves. What a ripoff.

leg room on premier seats. Entertainment had big variety and high quality.

No food on 5 hour flight unless you pay