Find Cheap Flights from Lambert-St Louis to Chicago (STL - CHI)

The view from the flight was lovely! And the flight was very smooth.

Same as above

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Excellent customer service, from check in to collecting my carry on luggage. Extremely nice pilots and a smooth ride.

Easy check in, helpful crew members.

The approach to landing was so bumpy on both flights were so bad, I was so tense as the aircraft wavered, that I'll need to see a chiropractor when I return home. We wondered how many hours the pilot actually had logged in- My husband felt so badly that he cancelled my flight & booked a flight on Another airline so the return flight wouldn't further hurt my neck & back.

Excellent customer service, from check in to collecting my carry on luggage. Extremely nice pilots and a smooth ride.

Absolutely nothing. Horrible airline and service.

See above

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.