Cons: "The padding on these seats."
Pros: "Quick flight, arrived ahead of schedule"
Cons: "The smell"
Cons: "I see no reason why the airlines cannot provide a beverage and snack - I think they still make plenty of money off our tickets and how much could this really cost them?"
Pros: "Short flight but not comfortable and no entertainment"
Cons: "Most flights to Vegas are cheap so not sure why this one was so expensive"
Cons: "Flight itself was great. Seats are very narrow"
Pros: "On time, clean plane."
Cons: "Everything was fine. Thanks!!"
Cons: "They could have not been 8hrs late"
Pros: "Crew was nice and the plane was clean."
Cons: "Bring snacks and drinks because they charge for everything."
Pros: "The price of the ticket"
Cons: "Maybe to add WiFi"
Cons: "Hsve to pay for drinks & snacks"
Pros: "The flight attendants, the space on the plane, the prompt departure and arrival!"
Cons: "Media has not been reflective of my great experience."
Cons: "my Luggage did not make it to Reno."
Pros: "The check-in line moved quickly and our representative was very friendly and encouraged us to download the app rather than pay for boarding passes. Good experience all around"
Pros: "Everyone from desk to gate to crew were very friendly. I like alla carte airlines for thier value. I dont need a free soda for and extra $100 ticket price."
Cons: "Needs better organization during boarding. Everyone piles up near the gate. Thry can copy Southwest and make the process smoother."
Cons: "they charged me more money because i need alleges air . ap"
Cons: "Extra charges for everything, even water"
Pros: "No Delays All went smooth & arrived early!"
Cons: "Ground personnel"
Pros: "Easy to book. Easy to check in. Inexpensive. Flight on time. No frills flight, which in my opinion was great. I have no complaints. Overall a great experience."
Cons: "No complaints"
Cons: "Seat is uncomfortable"
Pros: "On time and pleasant crew."
Cons: "Old plane,"
Cons: "Lands in South Terminal of Austin’s airport, meaning you have to shuttle 8 miles to get to main terminal or long term parking. Unbelievable! Very inconvenient..."
Pros: "The friendly staff made our daughters 21 to Vegas absolutely perfect"
Cons: "Both original and 2nd plane had malfunctions which caused extensive delays and doubled boarding time"
Cons: "Flight was delayed for hours then canceled"
Pros: "friendly staff and clean enviornment. no nonsense flight."
Cons: "nothing to say except that seats could be a little more comfortable."
Pros: "The speed"
Cons: "Leg room"
Pros: "Well-priced. Good seat spacing and aisle size, good atmosphere. Easy to find overhead storage and boarding is quite fast and well organised."
Cons: "No complementary drinks, no TV to watch. Which is fine since those aren't necessary, but it's good to know if that's something you're willing to pay extra for."
Pros: "Fast flight"
Cons: "Charge for carry on and in flight snacks and drinks (sodas,juices,water)"
Pros: "The idea of a more competitive airfare. New South terminal in Austin is nice. Parking is cheaper. Food truck and outdoor seating are nice."
Cons: "No wifi. No entertainment options. You have to pay for snacks and regular drinks- even water."
Pros: "We were supposed to have boarded for 5:00, flight was at 6pm. They were missing 1 crew member and could board the plane. She showed up, then they made a announcement that the Oakland flight will be delayed till 8:10 takeoff. I was able to get on a flight to Stockton Airport without problem. They wouldnt tell me what was wrong, and i didnt want to chance that it was the last dlight to Oakland and went with Stockton. The flight was good, you have to pay for your water."
Cons: "They would tell me the problem with the plane."
Cons: "After arriving to the airport to check in we were told there was a 6 hr delay. Thanks for the heads up since we could've hung out more before heading to the airport."
Pros: "Clean plane and nice crew."
Cons: "We waited for over 2 hours for takeoff after we had boarded."
Pros: "Having to bug hotel staff to make sure to print boarding passes to avoid a $5 charge for each...having to pay for carry-on bags in advance and then unstuff them in the cramped aisles while boarding because the overhead compartments were too small...flight delays on each leg of the trip...staff that seemed lobotomized...seats that have a bar jamming into your lower back and don't recline.... etc., etc, etc, etc, Plus stupid coporate name and a logo that's hard on the eyes! ALLEGIANT SUCKS from its nose to its tail fin."
Cons: "I moved my seat when I checked in to sit with a friend and paid about ten bucks for a different seat. I didn't think much of it until I got to my new seat and realized I had paid to sit in a seat that was basically a bench that didn't recline and was right in front of the bathroom so it rattled every time someone flushed. Classy."
Pros: "initial price seemed great..."
Cons: "price seemed great until you add up all additional charges for carry on bags, seat selection take off was over 35 min late passengers seemed to be an inconvenience to attendants. air on & of valve f at seats was jammed & didn't turn off attendants said "oh well sorry""
Pros: "Friendly crew"
Cons: "Plane seemed very old. Seating was cramped and uncomfortable. Add on fees for everything."
Pros: "EXECELLENT BOOKING & FLIGHT, WILL CONTINUE USING YOUR SERVIES. JOHN"
Cons: "That you guys so tight that would not even offer free water....."
Cons: "No exchange available"
Pros: "Paperless boarding was awesome and FREE, no flumbing for boarding passes at TSA or terminal gate. There was no entertianment on this short flight and I didn't buying any food or drinks so I have no rating for this section. To my surprized I was able to purchase Show tickets at a great discount on board only, very cool! Flight was on time both ways! Seat Confront was tight but the website made it clear the seating would be on selected seats and since I didnt pay for the upgraded seating you get what you pay for."
Cons: "The on-line section process was challenging to purchase tickets, not real user friendly had to keep going out of the site and back in again and then after payment was complete the baggage section was incorrect so it had to be fixed at baggage checkin, the baggage fees are cheaper on-line verses at the terminal but max weight was 40lbs the industry standard is 50lb. Didnt like having all the extra fees. All in all there was still a big saving as to going directly to SW Airlines"
Cons: "My row of seats was completely skipped when they were handing out refreshments."
Pros: "Spacious seating"
Cons: "No hot beverage's"
Pros: "Crew was very friendly and service was great. The pilot was very helpful as he kept us updated about weather and time of arrival. The entertainment options and refreshments were timely and good."
Cons: "The legroom and width of the seats are challenging to get comfortable for a long flight."
Cons: "My name was on both reservations, i did not notice this until my wife and i tried to check in. They would not change the name on one of the tickets to my wife, Kathleen. So we had to cancel the entire reservation. I have trip insurance with Allianz, and am trying to get a refund for the tickets. If"
Pros: "Nothing special. It was an ordinary flight"
Cons: "More leg room and cushioned armrests"
Cons: "Gate area very crowded."
Cons: "The flight was a little early which I truly love! Everything else was just fine."
Pros: "I did not like anything abut the trip. I guess if I have to come up with something good it could be that the trip ended without physical death... emotional and psychological death, to be sure, but not physical."
Cons: "The outrageous, unconscionable, customer unfriendly lack of leg room, general torture-like comfort levels of the seating, surly airline employees, vomit comet style landing, and spending enough time driving around the tarmac we probably could have just drove the plane there, skipping flying all together."
Pros: "On time"
Cons: "Space a little cramped.for spmepne 6'3""
Pros: "Everything was really smooth sailing."
Cons: "Everything was great! The Charleston airport is small yet very nice inside"
Pros: "The take off and landing was smooth not alot of bumps"
Cons: "O'Hare airport is too much of a confusing adventure. You get off the plane and you have to find the certain gate you need then proceed to the lower level which is a long,long,long walk then trying to figure out where your luggage is, but if you have the app of whatever plane you are using it is much easier. Does everyone know about this? I didn't."
Pros: "Check-in process was smooth"
Cons: "Flight attandents felt rude."
Pros: "The quiteness so I could rest."
Cons: "Very little leg room. Flight attendant was annoying. United as a whole was not accommodating even though i have been a loyal customer and have flown with them nearly exclusively in ththe past. Had much more pleasant experiences flying with southwest and United will no longer be getting my business. Passengers behind me were obnoxious and speaking extremely loudly."
Pros: "Staff in Syracuse where awsome from the guy at the united check in Guest to the TSA Gal who had to give us a patdown super sweet and helpful."
Pros: "Everything that Everyone did"
Cons: "Everything associated with my travel plans, execution of those plans, revisions as needed by the Airlines, as well as circumstances beyond the control of airport personnel"
Pros: "The actual crew on the flight was lovely and apologetic, did everything they could to help us despite the delays. At least that's something."
Cons: "Delayed for over an hour but not notified of the length of the delay in a fashion which would allow me to drive the 2 hours to Chicago in order to make my connection. Repeatedly told the connecting flight was the last one out of the entire airport to my final destination. Heard other travelers discussing that they had been rebooked onto an alternate airline and then found a later flight on Kayak, walked up to podium and asked to be rebooked on that specific flight, which they grudgingly did. Of note, I was repeatedly reassured that they were "sure" I would make my connection without a problem and to stop worrying so much. My flight left out of Madison 2 minutes after my connection departed Chicago. I usually fly a different airline, whose flights out of Madison were all on time that day, and will do so in the future despite more expensive ticket. The actual crew on the flight was lovely and apologetic, did everything they could to help us despite the delays. At least that's something."
Pros: "I enjoyed the upgrade in my seating"
Pros: "Flight was on time and boarding was smooth."
Cons: "The crew weren’t as welcoming. No leg room at all."
Cons: "One of the stewardesses was very unpleasant as she was ha doing out drinks and snacks. When I asked her a question she was very rude."
Pros: "It got us from a to b but not much more to be said!"
Cons: "The idea of the entertainment system broadcast to your hand held device is fine - it didn't work for me though."
Pros: "Excellent service from crew during flight. Luggage was lost and can not be found"
Cons: "Luggage was lost and cannot be found today is day 7 in Kiev Ukraine and no details about my luggage."
Pros: "Some of the United reps in Chicago were helpful"
Cons: "The united representative at LAS had no interest in customer service. This delay cost my family a lot of inconvenience. In short my wife spent her 50th birthday waiting in an airport with no compensation from united"
Cons: "The gate changed several times"
Pros: "Painful flight and experience"
Cons: "Overbooked. Everyone uncomfortable because of the video of passenger dragged off plane."
Pros: "A seat assignment"
Cons: "A full flight late taxiing and baggage fees"
Pros: "Clean aircraft, swift flight"
Cons: "Seat was changed to last row/middle seat (not what initially booked or confirmed with online check-in). Before takeoff, attendant moved all passengers in back row to alternate seats. Which meant that I was no longer traveling with my colleague. Unfortunately, that made our intended meeting time impossible."
Pros: "The staff was very friendly and professional. The flight also arrived early."
Cons: "If you're going to offer personal device entertainment, you need to offer power outlets. How is that not common sense?"
Cons: "The crew was kind and we boarded quickly however the seats were small. Which mean when your 3.5 hour flight turns into 9 hours due to weather this can become very painful. There is no entertainment unless you brought your own device and without a plug to charge it becomes useless quickly."
Pros: "United Provide good service"
Cons: "The flight delayed"
Pros: ". Easy boarding, snacks, overall, everything was great!"
Pros: "Seats were small. Passengers very rude!"
Pros: "I had to switch seats which was no problem but I was next to two guys who were sleeping and I couldn't wake them up to use the rest room. I usually like to book a window seat with an open seat in the row so that doesn't happen. I will think about using kayak for more trips but hopefully that doesn't happen again. :) I love United, it's a very modern and friendly Airline."
Pros: "They charged me extra on my card"
Cons: "Original final flight delayed past my connection so I had to be on phone over an hour to remedy"
Pros: "I needed help in changing flights. United team in Las Vegas was more than helpful in doing so. Thank you."
Cons: "The first leg of my flight, the Madison to Chicago portion, the flight attendant was rude and most unhelpful. We were flying a smaller play and my carry on would not fit in the small overhead compartments. When I informed him of this, and let him know I was getting off the plane to have my bag stowed he was very rude. When I returned back to my seat he made a snide comment to me ask well. The other 3 flights were great, flight attendants were great and no concerns or complaints."
Pros: "It was very straight forward and pleasant flight"
Pros: "The ground crew handled the carry-ons well by alerting group 5"
Cons: "No WiFi No free TV stations Seats way too tight (had a toddler next to me on her mothers lap)"
Pros: "Flight and service were great."
Cons: "United it terrible at letting you know flights are delayed. Got to the airport and found out my flight wasn't going to take off till 2:45 which was 4 hours later then my scheduled flight. I asked the ticketing associate why it was delayed and she said that it was due to crew issues. At least let me know that the flight is delayed so I didn't have to get to the airport 5 hours before my flight took off."
Pros: "Easy flight"
Cons: "Taxiing for over 30 mins at ORD before gate arrival"
Pros: "guess that the only thing I liked is that there was no problem during the flight."
Cons: "When we landed un Houston it took forever to get off the plane. It was unclear where to get my luggage. I had to leave it to pass through TSA to run and try to catch my flight from Houston to Chicago. When I arrived at my gate I got there just in time because they were starting to board the plane. I was uconfortable sitting between two men. I traveled alone. When we landed in Chicago, took forever to get to the gate so we can get off the plane. There was no entertainment, at least for me. My phone was way low in battery and ai couldn't watch anything."
Pros: "The crew was very wonderful and did their best to make sure that all of us were taken care of."
Cons: "The seats on United were very packed and for any person larger or taller than 5 foot 5, there was not as much leg room as is usually advertised by United."
Pros: "Personal are very good."
Cons: "They cancel trip many times! When i request the voucher for hotel because the plain dont wait the delay was very ruff to give the same."
Pros: "Crew, internet wifi, and food"
Cons: "Delays, had to stay overnight in Chicago since we arrived 6 hours late"
Pros: "Cleanliness of plane"
Pros: "The flight was fine and the crew were nice."
Cons: "Gate agent was too much. A family had not been required to pay for carry ons on their outbound trip but she required them to pay $250. English was not their primary language. The mother apparently swore in Spanish- agent threatened to call police. Disagreed with FA, kicked off family."
Pros: "The crew was very good, the plane was clean. The seats seemed brand new and were relatively spacious."
Cons: "I was not made aware that the regular seats do not recline as they do on all other airlines I have ever traveled on. Since I was taking a long, red eye flight it was impossible to sleep. When I asked an attendant I was told that they are 'predesigned for your comfort'..."
Cons: "We waited in line at the check in counter for an hour and a half. There were only two people working and probably 300 people in line. Then going through TSS....took about 30 min....we had to RUN just to catch our flight. Even though we were there almost 2 1/2 hours early. Made for a very stressful start"
Pros: "Boarding went ok with no problems"
Cons: "Good thing o had an isle seat. The two people in the seats beside me were large and that made the one setting beside me take up part of my area. Part of my body was covered by her the entire flight except when I got up to go to the bathroom. Leaned into the isle most of the flight. Really annoying to have half a seat."
Pros: "Smooth boarding, price was reasonable."
Cons: "Seats stiff, no food, no entertainment"
Pros: "What wasn't there to like. Flight departure was on time and we arrived early. Exactly what every traveler desires."
Cons: "Can't think of a single thing."
Cons: "Excessive delay (more than 30 min) in baggage claim at Austin"
Pros: "The crew were excellent"
Cons: "We had to wait because the flight was delay. That is ok. Then wait again almost an hour to the airplane to depart. The wait again when arrived because another airplane was at our gate."
Pros: "fast boarding for my zone"
Cons: "the flight attendants on this flight had a lot of attitude straight away, one in particular. was rude to several passengers at boarding and deplaning. it was a redeye, but they kept the overhead light on the entire flight and talked at top volume for the entire time. no one in the rows around me slept because of this."
Pros: "On time and cheap! Crew was hilarious and kind."
Cons: "Be aware-Frontier's initial low rates are much higher with $35-45 PER checked bag and per carry on. Nothing is free on these flights- not even water...."
Cons: "It was a very rough and uncomfortable, no drink, not very nice flight staff"
Pros: "Efficient, expedient in terms of checking in and boarding"
Cons: "Although I knew about the charges for carry-on luggage. I was surprised that some people were able to bring oversized bags unto the overhead bins. Those bags should have been checked. And some people had more than one on board bag. They had backpacks, handbags and plastic bags. customer service of crew was inconsistent. Some crew were professional other crew were hurrying, and stressed, others acted silly and tried to clown around. This is not a big deal just an observation. The seats should recline"
Pros: "The price. Took off and landed on time."
Cons: "The seats are not comfortable. The leg room is short."
Pros: "The crew was fine. The plane was clean."
Cons: "When I booked the flight I was not given a chance to choose my seats and was charged $16 a seat when I checked in. It took 45 minutes to get my luggage after my flight! Didn't appreciate them trying to get me to sign up for credit card on the flight!"
Pros: "Cheap airfare. Stretch seating option."
Cons: "Where do I start? Going to Vegas (from Chicago), we sat on the tarmac for 90 minutes with no explanation. We finally took off after that, and no attempt was made to regain lost time. In fact, the flight took even longer after we were up than the original plan. The seats were very uncomfortable. I don't know if the seats on the return trip had more padding, but there seemed to be a noticeable difference between the two flights, not just by myself, but noticeable in the lack of squirming on the second flight by everyone else as well."
Cons: "The plane had by far the most uncomfortable seats I've ever been in. They might as well have had metal fold-up seats. I paid extra for a specific seat, and when another passenger took it, a flight attendant gave me a hard time when I asked them to move. I was unaware that I'd have to pay $40 just for a carry on until AFTER I booked the flight, in which case I would've just chosen a better airline."
Pros: "My knees where jammed into the seat infront of me causeing them to fall asleep sp i was standing up randomly the whole flight but the plane was clean and everything else went smooth"
Cons: "Lots of delays and cancellations. Customer service is not helpful. They only care about their ticket and will not reschedule you with another airline."
Pros: "If you're flying frontier your not doing it because of how luxurious it is. You're doing it because it's cheaper than most. Yeah they rob you with the bags and paying for anything not water on the flight. But what can you expect for the cost? The crew is almost always good from experience, but customer support online is a nightmare. It is by far and away the worst customer support services I have encountered. The actual people that work at the airport and fly are good but if you need to make a call you are screwed."
Pros: "Friendly staff."
Cons: "Seats don't recline, and the tray tables are a little bigger then the boarding pass. Fine for a short flight but not a cross country one."
Pros: "The fast and friendly services."
Cons: "The seats were very uncomfortable, but remember it's a budget flight so it's normal."
Pros: "Nice size plane, non-stop, Las Vegas to St Louis terminal good, boarding very good, flight crew and pliot excellent"
Cons: "Cost and comfort, the airfare was normal but when I arrived at Las Vegas Airport, bag fee $40 (to high), seat on plane very poor (no cushion did not recline) cost for soda (terrible) the flight crew was great but fees spoiled my flight. I will not be flying Frontier unless it is last resort."
Pros: "The fares are unbeatable"
Cons: "Consistently late."
Pros: "Crew was nice."
Cons: "Paying for a carry-on was completely unexpected. Ridiculous costs just to pick a seat. No snacks or drinks included. When all is said and done, you basically end up paying the same as a different airline with more amenities included."
Pros: "The price was the draw, but it is very true on Frontier Airlines "you get what you pay for""
Cons: "Seats were very thinly padded, small and non adjustable. The price for both CARRY ON and checked luggage was the highest I have found, $45 carry on and $40 checked. The price for a drink of any kind, water, soft drink and so forth was way too high. Anything to eat was also out of line. If you are diabetic be for warned, bring your own. My flight from Nashville to Las Vegas was so bad, as far as hidden fees and customer service goes, I tried to book a on any other airline for the return trip to Nashville. This was even though I had a round trip ticket on Frontier. To my dismay all other airlines were full. I am writing this review as I wait at the gate for a departure time on my Frontier return trip, we are 2 hours late for departure with no new departure time given. There are not any Frontier employees in the gate area to give updates. This is the bottom of the barrel for airlines and I will not ever be flying Frontier Airlines again."
Pros: "Flight crew was very nice and courteous. The flight itself was smooth."
Cons: "Seats do not recline and not enough leg room. When boarding they should let people in the rear of the plane board first."
Pros: "The flight was very good. It was on time and crew was nice"
Cons: "You have to pay extra for everything which was a bit much. It was cheaper to have luggage checked than carry on which did not make cents."
Pros: "Available flight on the day we needed"
Cons: "- $40 per checked bag much higher than the standard $25 - Check-in system tries to trick you into paying an extra fee to select a specific seat (skipping this step will generate a non-upcharged seat automatically) - Rude flight attendant (3 separate interactions / 2 separate passengers) - Person was able to board wrong flight (but somehow his ticket scanned? wtf??) - Had to put backback in overhead (never had to do that before) - Tried to charge for a drink"
Cons: "I was unable to use one of my flights due to work, so I was forced to have to purchase a new flight instead of move my already bought flight 2 days.. very very annoyed. I payed 150 to have an empty seat on the plane. Thanks.."
Pros: "I highly recommend them, will use this airline again"
Cons: "Only thing that they wanted to charge extra for window seat and plane wasn't fully booked, otherwise the best service"
Cons: "The airplane was uncomfortable. No entertainment. No real perks for every upcharge we encountered. We were charged for soft drinks, charged for selecting seats, and charged for carry-ons. Then on top of that at the end of our flight back to Nashville, we were being oversold a frontier credit card that wasn't that great of a deal. The stewardess was rude, strict, and just plain unfriendly."
Pros: "Crew was great. Price was even better"
Cons: "Tray tables too small."
Pros: "The pleather seats seemed clean"
Cons: "They would not let me check in before my flight. The online site was not working and I got to the airport a bit late due to traffic . When I got there I was told it was too late....there was no line in security and could easlily get to the gate. I was 40 minutes early and since I was not 45 minutes early they wouldn't let me check in. I had to wait until the next day for a flight back. Missed work and they didn't seem to try. So annoying . Will never fly with them especially when you factor in the bag fee of 60 I could have taken a better airline"
Pros: "Only positive was that it was a red eye so I slept through the in air portion."
Cons: "Delayed for 2.5 hours apparently to wait for flight attendants from another flight. Seat confusion amongst passengers. Seats are worn and terribly uncomfortable."
Pros: "Prompt departure ,trouble free flight"
Cons: "Did not realize the price of my ticket didn't include a seat. Upset to have to pay for a seat each way and pay each way for a carry on bag"
Pros: "Friendly staff."
Cons: "Seats very uncomfortable, tight space, knees/legs cramped. Can't believe the additional prices for a seat, like I have the option to stand! So ridiculous!"
Pros: "The price. The flights to/from were smooth. Crew was experienced."
Cons: "The seats were uncomfortable particularly for a flight over 2 hrs."
Pros: "Price and optional add on items"
Cons: "Tight seats"
Pros: "It was a direct flight"
Cons: "That they charge for luggage and while boarding it looked to me as if anyone could have brought a carry on and they wouldn't even noticed or checked to see if it was paid for... so why bother charging!!"
Cons: "I don't know why I had to pay more the morning of the flight. I thought I paid online and while back."
Pros: "The whole crew was so nice and very understanding"
Cons: "The seat where so uncomfortable it was terrible I just almost wanted to lay down on the floor"
Pros: "This was a red-eye flight, and half the price of Southwest, even accounting for the charge for a carry-on bag. Crew was efficient, though they had a limited selection of fairly-priced drinks."
Cons: "Seat was abysmal - literally a hard plastic chair. Sleeping on it was uncomfortable."
Pros: "I liked the price"
Cons: "Seats were to tightly put together"
Pros: "Friendly staff, punctual departure"
Cons: "Tiny trays, snacks weren't free, chairs didn't recline for red eye flight"
Pros: "The flights were exactly on time, and the crews were very friendly. The boarding process was appreciated because people with carry on bags are allowed to board first, which helps with overhead compartment space."
Cons: "The hidden seat assignment and carry on baggage fees were unexpectedly high (at least $11 to get a seat and $30 for a carry on bag, both one way, and apparently both fees would have been higher if I had paid at the airport). I ended up paying $88 on top of the price of the ticket, which would have been nice to know for budgeting purposes."
Cons: "I took two different planes for my round trip and both Frontier airplanes had trash all over the floors."
Pros: "I will never fly frontier ever again. The absolute worst airline I have ever been on."
Cons: "There was not one positive thing about this airline. Everything was horrible. The most uncomfortable flight ever. Seats don't recline. Have to pay for carry on bags. Everything was terrible. Don't fly frontier. Also you have to pay for water on the flight which is another thing you would never do on any other flight. Don't waste your money with frontier stick with southwest or any other airline."
Cons: "Very uncomfortable. Also after paying the extras, not sure if it's worth to fly a "cheaper" airline."
Cons: "I didn't like how we were notified last minute about our flight being delayed for THREE hours. There was no voucher offered as well. Completely terrible."
Cons: "The guy at the check in counter didnt know hiw to help me with the online feature to pay for my bag.."
Pros: "The crew was amazing"
Cons: "Nothing in general"
Pros: "Spirit sucks the workers was rude and nasty and the plane sucks I was cramp up it was small it sting"
Cons: "I didn't like anything about the airline never again would I fly spirit"
Cons: "Didn’t start boarding until 30 minutes after departure time."
Cons: "The gate area was a mess. The plane was delayed. The seats did not go back. The seat cushion was not deep enough. So much so that, only my butt to half of my thigh was supported by the chair cushion and I am only 5.5. There were no pockets on the seat backs to place personal items."
Pros: "Entertainment options were great. Getting drinks twice was good too. Crew was friendly and efficient."
Cons: "Seats were very uncomfortable for the flight."
Pros: "My flight was great arrived early at both destinations. Checked bag, no problems. Would absolutely fly spirit again."
Pros: "New planes"
Cons: "No free water"
Cons: "Seats were horribly uncomfortable! Couldn’t even recline!"
Pros: "Staff was amazing"
Pros: "Was happy the plain left the gate right on time and staff was very friendly"
Cons: "When we landed in Chicago there was and other plain in our gate and even with landing 25 minutes early we still got off the plain 30 minutes late"
Cons: "1. Flippant staff - it is not "hip" to be rude 2. We felt hostage on this plane. Not even water is available for free. 3. We ended up paying A LOT more for this flight, which is supposed to be a super economy flight. My bad for not understanding how gosh darn cheap this airline is. Had to pay even for carry on and to even get a seat assignment. Thia is NOT a family friendly airline. 4. Web site is all about bait and switch. When I logged on, initial rates low, then when I signed in, all rates increased."
Pros: "fast boarding"
Cons: "The seats were very hard and uncomfortable along with too small in size for some people"
Pros: "Pilot made good tume"
Cons: "Seats didn't lean back."
Pros: "On time flight with good legroom"
Cons: "They don't even offer water to drink."
Pros: "the price"
Cons: "not even a glass of water... crew not very professional"
Pros: "Goodbye customer service, on time"
Cons: "Ticket was too expensive"
Pros: "Not much"
Cons: "Got to the gate 40 minutes before the flight was to leave and the board said on time. Struck up a conversation with another person going to Vegas. We were concerned that there was no plane. After our flight take off time passed we ran to the customer service desk to find out where our flight was. They said it changed gates and left. We asked why no one came to the gate, their response was they announced it over the airport and that their was only 2 of them, so they could not walk the 50 yards to our gate. NEVER AGAIN!!!"
Cons: "Never got to Vegas because Spirit cancelled my flight w no alternative"
Pros: "The crew was very nice, jovial, made a lot of jokes and kept it light. The airplane, upon boarding, was clean. That's the best I can say about Spirit."
Cons: "Spirit has lower costs, but at a price. To check a bag is another $50, and $55 to carry it on, and while you can get discounts on this if you sign up to be an awards member with Spirit and manage it PRIOR to your flight, this was not explained anywhere in my original booking. Food and beverages are SO overpriced - it's clearly a major profit center for Spirit. The plane was not comfortable. Very tightly crowded, seats do not recline, no back pockets for storage, no entertainment or WiFi - bare bones comfort. At the Las Vegas airport, we waited in line to check our bags at the Spirit counter (the only option for bag checking) after signing in at the Kiosk for over 40 minutes, and at 45 minutes until our flight was about to take off, finally took our boarding passes so we could go through Security. If Security had been busy, we would have missed our flight. This was NOT handled well as they kept calling other flights to "jump" the line. Basically, Spirit touts a lower-cost airline for a small downgrade in comfort. In reality, it is a very SLIGHTLY lower-cost airline with a major downgrade in convenience and comfort. I will not be selecting Spirit again."
Pros: "Crew was nice."
Cons: "Comfort was lacking! No entertainment at all"
Pros: "Not much"
Cons: "Were unable to get boarding pass at check-in desk unless an extra fee was paid; instead was required to get boarding pass at kiosk. Doors to plane were closed 30 minutes prior to scheduled flight time (the flight was delayed through no fault of Spirit; not blaming them for the additional wait at the flight gate). Distance between seats is smaller than on other airlines; quite uncomfortable. Baggage fee was excessive; We checked our baggage even though it was carry-on size because it cost even more to bring a carry-on. No frills is an understatement.....even beverage service was not included in cost. Spirit is no bargain even though it looks like they are the cheapest when you book the flight. I made the mistake of forgetting how miserable Spirit flights are, lured by the "cheap" fare. Will not forget and accidentally use them again!"
Cons: "The bag fees are ridiculous and too high!"
Pros: "It's a cheap flight but you're getting about as much quality as you are paying for."
Cons: "Angry drunk passengers yelling the entire flight, the flight crew continued to serve these passengers even though they should have been cut off and continued to make a scene the entire flight. Flight crew did nothing to try and calm these passengers down."
Pros: "Dislike 100%"
Cons: "Have to wait at the airport 9+ hours"
Pros: "Nothing at all.."
Cons: "The seats. Had to pay for water Uncomfortable The seats No charging ports Unsafe Horrible horrible experience"
Pros: "Relaxing flight and on time"
Pros: "Very clean"
Cons: "No reclining seats. No complimentary glass of water."
Pros: "You get what you pay for - not much"
Pros: "The plane did not break apart or crash. We made it to our destination. The crew was friendly and tried to assist you in any way with the swipe of your credit card."
Cons: "I paid cheap and got cheap. My butt is sore form sitting on the worst seats i ever sat in. The plane was sketchy taking off and landing, i fly alot and never heard those sounds when the plane took off and landed. This will be my last time on Spirit airlines. I will pay a little more for a padded seat and not nickel and dime policy. 2 seats and 2 checked bags round trip cost $20 less then my plane tickets because of the BARE FARE. That includes a bare seat with no padding."
Cons: "The plane was dirty."
Pros: "Both flights on time."
Cons: "Offer healther snacks"
Cons: "Could not check in on line. Had to pay $100 for a carry on"
Pros: "I would like to specially thank Spirit Airlines for the amazing crew they have. The air hostesses on this flight have immensely helped passengers with their difficulties. I was on the receiving end getting nauseated and the crew helped me to put me to comfort by diagnosing my situation. I've also seen them taking care of anew mother with 3 month old baby and help the mother with every possible task. I really want to thank the crew on this flight for doing an amazing job and making sure we passengers are at comfort."
Cons: "Seat which I paid for it"
Pros: "It's scheduler, we leave always on time"
Cons: "There isn't any food or some to drink"
Pros: "Noce creq. Good pilotage. Noce landing."
Pros: "I get it! You want to save 25 bucks on your next flight cause you're tough and don't care about your own comfort for 2-5 hours. Every time I've made this bargain I've regretted it. There always delays - 1:15 min all told this time. They do weird stuff like bump you cause they needed to use a smaller plane then not compensate you for it because it was "unavoidable". No water. No food. Tray tables are one third of the size, which makes it tough to do anything. Less leg room. Again this must have been the the 4th Spirit or Frontier airline flight in a row with significant delays."
Cons: "The crew, the seats and especially the delays. The only thing they give you for free is an application for a super higher interest credit card."
Pros: "Return flight was efficient and quick. Staff on plane was friendly."
Cons: "Fees, fees, and more fees. When all was said and done, we could have flown a premier carrier for what we paid. Seats were hard as rocks, no entertainment or wifi available. Low level carrier...just not worth it."
Cons: "No push back seats."
Cons: "The seats are too small no comfort at all on a 3 hr flight to Vegas"
Pros: "Flights were pretty much in time."
Cons: "The plane is way too uncomfortable. Seats hard and close together. $3 just for water."
Pros: "I did not like anything about this airline. I wish I took the negative reviews more seriously. The cheap price was not worth it."
Cons: "My flight was cancelled due to wheater. No refund was given. I found out 2 hours before my flight. I missed my entire trip. Never will I use this airline again."
Cons: "Incredibly disappointed with entire experience"