Find Cheap Flights from London Heathrow to Newark (LHR - EWR)

Had to pay for everything on the plane

This flight was as good as my first with them. Absolutely wonderful service. I might be painting the experience a little extra rosy because this was my first business-class flight, but I feel like I never want to fly coach again.

Boarding was a real hassle. I think they called for Saga-class passengers to board early, but there was no way for me to get to the gate through the ocean of people. I was on the other side of a glass divider, and it was shoulder-to-shoulder crowds the entire way to the plane. Oddly, I had no access to the free Wi-Fi on this flight.

Good basic service and ontime flights. No real frills but very adequate.

The entertainment - movies

The movies

Embarked late. Sat on runway for 30 minutes waiting to disembark. Missed ride to Eugene Or. Not happy.

Smooth, on-time flight and okay service.

For relatively new aircraft, the comfort of AC’s 787-8 economy seats is not up to par. A frame cross member presses the back of the buttocks, there is minimal lower back support, and no protection from the hands and knees of passengers behind.

No leg room

The crew was very attentive

As much as the flight was truly very good and the crew very friendly and helpful as much as the equipment (airplane, seats, entertainment) really shabby and certainly not worth the the 2500,00 $ I paid for a better seat. I could of flown with Air transat and get better than I got with Air Canada. I feel it was rip off. Quality - price not there . Please give your crew a better uniform. The ones they wear now is very sad and oldish looking. If I think this and am 67 years old, imagine what the younger generation thinks.

all of the same reasons as noted above

Food was very good, and plentiful! Wine served with meal. Friendly staff. Smooth flight.

Seats are a little narrow

Nice staff who are doing their best with the little they have.

The planes are dated. No Wifi. Bad food. Limited entertainment. I was kind of shocked at how lame it was. I will never fly them again, if I can help it.

NA

NA

The seats of the economy class are a little bit bigger than the rest of the airlines and are so much confortable to sleep.

The crew speaks to quick and the Australian accent is not always easy to understand

The service was really excellent

The service was really excellent in every things the staffs onboard very friendly and active, the food was very good too. The flight very comfortable.

I loved the food and the amount of it. There were so many movies and tv shows and music to choose from!

The seats weren’t comfortable enough for me to fall asleep.

I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!

A bit better options with movies and music in the entertainment department.

Food was not so Good. Poor quality. Very Little Space for economic flights. Blankets and pillows very poor quality better have your own.

Nice staff who are doing their best with the little they have.

The planes are dated. No Wifi. Bad food. Limited entertainment. I was kind of shocked at how lame it was. I will never fly them again, if I can help it.

Food and entertainment selections were very nice

The passenger behind me constantly moving and pushing against my seat

Heathrow terminal 5 is modern, clean and efficient. The BA 787 Dreamliner is the best and the crew were professional all throughout the journey.

I would avoid flying into Newark internationally if I have the option next time. Besides from the obvious that the airport is outdated, it is totally understaffed. There were about a staff of four directing international travelers at Passport Control and they were impolite which created a stressful and unwelcoming experience. The second issue I experienced was at baggage claim. Due to some issue I didn’t personally experienced, non-US passport holders experienced major delays entering the country. This resulted in hundreds of luggage that were left unclaimed from a previous flight still on the carousel. There was only two airport staff at this area so people from the BA flight had to take these the bags off the carousel inorder to make space for our flights bags to fit. It’s was totally chaotic and easily avoidable if there were more airport staff managing this area. This international airport is a national embarrassment, and if you’re a foreign traveler, I would highly discourage you from flying into Newark.

I loved the in flight entertainment, and there was always so many snacks and drinks available for free!

For boarding, we had to walk a rather far distance due to construction.

The service was really excellent

The service was really excellent in every things the staffs onboard very friendly and active, the food was very good too. The flight very comfortable.

I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!

A bit better options with movies and music in the entertainment department.

I loved the food and the amount of it. There were so many movies and tv shows and music to choose from!

The seats weren’t comfortable enough for me to fall asleep.

Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time.

Everything

Nothing

Service, yr air hostesses are so polite.

Food was too little for dinner and breakfast both

Very friendly crew.

Dinner was quite good but the morning snack was of poor quality - out of season fruit, hard cold cheeses.

Nice staff who are doing their best with the little they have.

The planes are dated. No Wifi. Bad food. Limited entertainment. I was kind of shocked at how lame it was. I will never fly them again, if I can help it.

Food was not so Good. Poor quality. Very Little Space for economic flights. Blankets and pillows very poor quality better have your own.

Most things

Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced.

all of the same reasons as noted above

I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!

A bit better options with movies and music in the entertainment department.

Pilot was great— we don’t thank them enough for a smooth and safe arrival. Plane was great. Ammenities were given (such as ear plugs etc)

Crew members are a bit bland and lack customer service, but I noticed that as a whole in Australia (slow service/not really interactive or communicative & very quick to make comments and leave) not sure if they just hate Americans based on the media or what. One crew member cut in line at the restroom when there was 3 of us waiting to go. Another told me my husband couldn’t receive his meal because he was napping and then he quickly walked away— Yet i received mine on the flight coming to Australia when my husband asked for me? Sanitation between flights should be more strict-my headphones were opened which lead me to believe my pillow wasn’t changed either, since one had a case and one didn’t.

I loved the food and the amount of it. There were so many movies and tv shows and music to choose from!

The seats weren’t comfortable enough for me to fall asleep.

The seats of the economy class are a little bit bigger than the rest of the airlines and are so much confortable to sleep.

The crew speaks to quick and the Australian accent is not always easy to understand

NA

NA

Most things

Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced.

all of the same reasons as noted above

Nice staff who are doing their best with the little they have.

The planes are dated. No Wifi. Bad food. Limited entertainment. I was kind of shocked at how lame it was. I will never fly them again, if I can help it.

Professional crew, on time departure and arrival

Very cramped seating, almost uncomfortable

Very uncomfortable seats, food was bad

Service and food are good. Crew very friendly and tries to please everyone.

Chair could be more comfortable compared to other seats who transform without turning over. Still - much much better than BA.

Service, pilot updates, and seating were all great!

Crew were lovely, although they never came back to do a second drink service and didn’t answer call button, so anyone in PE had to walk back through Coach to get a drink. Not great. Food was tasty.

Premium Economy barely worth it and not as advertised - no amenity kit, in flight service identical to Coach (except for upgraded meal), seat super uncomfortable with an awkward footrest and a non working headrest.

Nice staff who are doing their best with the little they have.

The planes are dated. No Wifi. Bad food. Limited entertainment. I was kind of shocked at how lame it was. I will never fly them again, if I can help it.

Cordial and helpful crew members. Food was excellent.

entertainment was not functioning through out the flight.

NA

NA

Great food/service/options, nice crew, on-time/early

Entertainment system is quite aged, but selections were OK

Pilot was great— we don’t thank them enough for a smooth and safe arrival. Plane was great. Ammenities were given (such as ear plugs etc)

Crew members are a bit bland and lack customer service, but I noticed that as a whole in Australia (slow service/not really interactive or communicative & very quick to make comments and leave) not sure if they just hate Americans based on the media or what. One crew member cut in line at the restroom when there was 3 of us waiting to go. Another told me my husband couldn’t receive his meal because he was napping and then he quickly walked away— Yet i received mine on the flight coming to Australia when my husband asked for me? Sanitation between flights should be more strict-my headphones were opened which lead me to believe my pillow wasn’t changed either, since one had a case and one didn’t.

Service, pilot updates, and seating were all great!

Professional crew, on time departure and arrival

Very cramped seating, almost uncomfortable