Find Cheap Flights from London Heathrow to Newark (LHR - EWR)

I liked the service and the polite staff. Timelyness also we liked.I will use united again.

Very friendly crew.

Dinner was quite good but the morning snack was of poor quality - out of season fruit, hard cold cheeses.

Great food/service/options, nice crew, on-time/early

Entertainment system is quite aged, but selections were OK

The service was really excellent

The service was really excellent in every things the staffs onboard very friendly and active, the food was very good too. The flight very comfortable.

We had a great flight, the staff was very helpful, the food was great, the 7 hour flight time actually went by quickly.

Fantastic flight. Crew was very nice, food was delicious, comfy blankets and great entertainment options. To top it all off, somehow we ended up in economy comfort instead of regular economy which was a fantastic surprise.

THE WOMAN AT THE BAGGAGE TRANSFER DESK WHO FOUND MY PHONE AND WAITED FOR ME AT MY GATE FOR 30 MINUTES TO RETURN MY PHONE. SHE WAS THE BEST!! The inflight entertainment. The pilot making up time for the one hour delay in takeoff for fog.

The plane is old and in need of replacement or total interior redo. The walk to the gate from the terminal is forever and once you are arrive there isn't anything to do but wait. The crew was OK but nothing more than doing the basics. While steerage is not expected to be comfortable a redo or new plane would make it better.

I booked the flight through Kayak - that in turn went through Airfare,com. I thought the flight was with Lufthansa - but it turned out to be with United for the return trip...trouble was no one told United until I checked in at the desk. I could not even check in on line. I spent a lot of time before hand - trying to get it sorted, In the end they said just show up and it will all be ok! Not a good experience.

Gate area was cramped and a little chaotic

Comfortable seats and boarding was quick.

No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.

clean. Seat covers nice and clean. furniture color scheme pleasant.

1. Seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food. 6. Electrical / USB / Network plugs or WIFI unknown.

Late

Late

I am charged twice/ one from united and another from Austrian airlines and at this point trying to resolve that. Very disappointing at best. The seat upgrade for $139 was a rip off.

Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time.

Professional crew, on time departure and arrival

Very cramped seating, almost uncomfortable

Very uncomfortable seats, food was bad

The crew was excellent, never heard a negative comment. Helpful and courteous. Flight was delayed from Amsterdam, but did not cause a problem with our connection at Iceland.

Very crowded and disorganized at Amsterdam. More of an issue with both airports lack of people capacity than Icelandair operations.

I like the route going through Reykjavik so that we can avoid New York and Chicago connections.

No food servedl

Flight had door problem before take off from Heathrow and we were made to stay in flight for next 2.5 hours before they fixed the door. I understand it might be due to security reasons, but no proper announcements or stewards didn't seem to be top of the situation.

Thank you!

The flight was quick, food good, crew friendly. we landet earlier than expected.

This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage.

Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports.

I liked the communication with the passengers. I also liked the movies available. The cabin had a decent amount of leg room for me, I'm an avg sized person I would say.

I didn't like the prices for food. A bit high for a baguette with just bread cheese and one slice of ham. It was very good but pricey. Also, boarding is disorganized. They call everyone at once, not by rows, so it gets congested FAST.

Flight delayed

The crew were nice.

Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?

Reasonably on time. Food and service were passable.

Very old plane, the entertainment system was awful. Wifi did not work at all.

My laggade not arrived - both of our bags , my and my husband . There are all of hot closes there . It not possible to begin a trip in Iceland without special equipment !!!

Allowed early than standard check-in. Pleasant counter staff. Nice to have beverage offered twice. New plane with reasonable choice of free movies. Boarding was efficient and smooth.

Only water, apple juice, or orange juice were offered. No snacks were offered like all other airlines we have flown in recent years.