Find Cheap Flights from London Heathrow to New York John F Kennedy Intl (LHR - JFK)

Was cancelled after sitting on plane for 2 hours with no details.

Lack of detail and cancellation.

It was wery nice flight

clean. Seat covers nice and clean. furniture color scheme pleasant.

1. Seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food. 6. Electrical / USB / Network plugs or WIFI unknown.

Late

Late

On time

Overall service, food, entertainment was good. This was a Virgin Atlantic flight to New york with a connecting flight to LA.

The time between the two connecting flights made it impossible to make the next flight. Between waiting for customs and my luggage by the time I made it to check my bag again it was time for the flight to leave. There just isn't enough time and it looked like everyone missed their connecting flights.

Easy and quick check in

Food tasty, well made, excellent chicken curry rivaling restaurant cooking big time, portion size appropriate. And service with a smile the whole seven and a half hours. Beautiful magazines free provided before boarding. No lines at the gate with favored seats going first. We simply boarded as we arrived!

Didn't get Terminal info via email before leaving home!

Nice plane. Departed on time.

Service onboard the airline

Delay

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

Having to climb upto the aircraft was somewhat inconsiderate to the elderly. I hate to think having to do this in the Winter.

The impersonal attitude of the crew. Extremely limited leg space in the economy class.

Nothing

I had called vayama with whom you booked the flight, 5/28, and asked for seats together with my daughter who was, I THOUGHT, also flying on the same plane as I..I had asked the rep for a specific flight,nAA 105 and was told that it was code shared with mine, IB4611 but, when I looked at the seats 24 hours before the flight, on 6/15, I saw that I had been booked on a totally different plane and different departure terminals . The only thing similar was the departure and arrival times into JFK. I made a long distance call from the UK and got a really obnoxious rep who was very condescending, dismissive and annoyed that I couldn't understand her pronounced accent . When I said, " pardon, could you please repeat that", she was very snippy and snapped at me! No wonder they have such crappy ratings/ reviews. She was absolutely no help whatsoever after I explained that my daughter was visually impaired and HAD to be on the same flight as I, all she told me was that there was no record of the convo I had claimed to have with their rep on 5/28 and then she hung up on me. I will never use kayak again nor its outsourced affiliates . I am pissed, Weibo Benwitz

Flight was not full Nice clean 777-300 Better food service than in the past ... more snack service With Global Entry, I was off the plane and in a car in less than 20 minutes

Traveled BA and it was lovely, as usual.

The flight staff on this particular BA flight was not as accommodating and friendly as I am so accustomed to on BA. Perhaps the flight attendant in charge of our seats was having a bad day. Also, the food on our BA flights to and from NYC was not up to scratch and rather bland and ordinary, compared to their usual. that was a huge disappointment.

The feeling of relief I got when I got off the plane

-old plane (still had ashtrays!) -entertainment was out the entire flight -tired and snappy crew

Comfortable business class seats, friendly crew.

Seat area was not clean upon boarding. Spots of splashed soda (or something) on the wall, potato chip fragments on the seat and on the floor. The really need to vacuum the area and wipe it down before letting people board. Also, I requested one of the 4 meal options -- a greek salad with shrimp. First, I was told that it might not be available, so I gave a second choice. Finally, I was served the salad. But there were no shrimp on it. I gave up. Seems that the service should be better for a $7,000 business class trip. Finally, entertainment equipment was old and there were not many options. BA needs to upgrade this plane.

In lieu of the fact that there were several open and empty seats in Premium Economy, When I asked at the front service desk in Glasgow if they could upgrade me, it would have been over 200 hundred pounds -- such a shame to leave seats open for no reason.

I will say the entertainment feature saved the flight. 1

1 of the flight attendents was repeatedly rude. And sadly that makes a difference!! Unfortunately the entire row except for my 5 year son & I were throwing up. Not the airlines fault but the flight crew could have been more helpful to that family.