Find Deals on Flights from London Heathrow to New York John F Kennedy Intl (LHR - JFK)

Was cancelled after sitting on plane for 2 hours with no details.

Lack of detail and cancellation.

The feeling of relief I got when I got off the plane

-old plane (still had ashtrays!) -entertainment was out the entire flight -tired and snappy crew

Easy and quick check in

Food tasty, well made, excellent chicken curry rivaling restaurant cooking big time, portion size appropriate. And service with a smile the whole seven and a half hours. Beautiful magazines free provided before boarding. No lines at the gate with favored seats going first. We simply boarded as we arrived!

Didn't get Terminal info via email before leaving home!

Gate area was cramped and a little chaotic

Comfortable seats and boarding was quick.

No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.

Flight was not full Nice clean 777-300 Better food service than in the past ... more snack service With Global Entry, I was off the plane and in a car in less than 20 minutes

Traveled BA and it was lovely, as usual.

The flight staff on this particular BA flight was not as accommodating and friendly as I am so accustomed to on BA. Perhaps the flight attendant in charge of our seats was having a bad day. Also, the food on our BA flights to and from NYC was not up to scratch and rather bland and ordinary, compared to their usual. that was a huge disappointment.

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

Comfortable business class seats, friendly crew.

Seat area was not clean upon boarding. Spots of splashed soda (or something) on the wall, potato chip fragments on the seat and on the floor. The really need to vacuum the area and wipe it down before letting people board. Also, I requested one of the 4 meal options -- a greek salad with shrimp. First, I was told that it might not be available, so I gave a second choice. Finally, I was served the salad. But there were no shrimp on it. I gave up. Seems that the service should be better for a $7,000 business class trip. Finally, entertainment equipment was old and there were not many options. BA needs to upgrade this plane.

In lieu of the fact that there were several open and empty seats in Premium Economy, When I asked at the front service desk in Glasgow if they could upgrade me, it would have been over 200 hundred pounds -- such a shame to leave seats open for no reason.

Food Menu was great. The Flight attendants were great. In Flight entertainment was good.

The internet comes with a cost. No Club Soda on the flight . Seats are a bit tight. Asked for an upgrade ( complimentary ) and was told none available , but on during the flight , checked - many seats were empty !! Was not offered a paid upgrade also. The online check in is terrible. I have to first log on with my name and then with my wife's name and then do check in. Should be able to do check in with one code for both of us simultaneously. The check in page asked same information multiple times , even though the details were entered while booking ticket.

The flight departed on time arrived half hour early. No baggage problems. Nice crew. Good food.

It was a bit older aircraft. Seats were a bit hard not as comfortable. Entertainment options could be better with more movie titles.

I will say the entertainment feature saved the flight. 1

1 of the flight attendents was repeatedly rude. And sadly that makes a difference!! Unfortunately the entire row except for my 5 year son & I were throwing up. Not the airlines fault but the flight crew could have been more helpful to that family.

Thanks for the Business Class upgrade!

Enjoyed the entertainment options. Always good.

I am a disables person who can not walk more that a few feet without assistance. I was helped all the way to my seat which was great. The Terminal employees were very helpful

The food was burn on to the bottom of the dishes and to hard to eat. The crew spent most of the time in the galley and only came out to serve the food.

Na

Na

Excellent in all aspects, to and fro.

Upgraded video system with many choices Attentive flight attendants Single-malt Scotch whiskey

41-minute wait to retrieve bags despite having "priority" status

The food saved the flight

Old airplanes, old seats, old entertainment system... They haven't change in decades!