LON - NYC

$189 Find Cheap Flights from London to New York

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from London to New York departing on 9/24. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to New York

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to New York.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to New York.
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Flights Deals

Cheap Flights from London to New York (LON-NYC)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from London to New York that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from London to New York

Thu, Sep 4 - Wed, Sep 10
Brussels Airlines Logo
8:00 am - 11:10 amLHR-EWR
8h 10mnonstop
Brussels Airlines Logo
10:00 pm - 10:10 amEWR-LHR
7h 10mnonstop
$266Brussels Airlines
Find Deal
Thu, Nov 6 - Tue, Nov 18
Brussels Airlines Logo
12:50 pm - 4:20 pmLHR-EWR
8h 30mnonstop
Brussels Airlines Logo
9:10 am - 9:20 pmEWR-LHR
7h 10mnonstop
$267Brussels Airlines
Find Deal
Tue, Aug 12 - Tue, Aug 19
Brussels Airlines Logo
12:00 pm - 3:15 pmLHR-EWR
8h 15mnonstop
Brussels Airlines Logo
11:05 pm - 11:25 amEWR-LHR
7h 20mnonstop
$275Brussels Airlines
Find Deal
Fri, Nov 21 - Fri, Nov 28
Austrian Airlines Logo
6:00 pm - 9:30 pmLHR-EWR
8h 30mnonstop
Austrian Airlines Logo
9:10 am - 9:20 pmEWR-LHR
7h 10mnonstop
$279Austrian Airlines
Find Deal
Mon, Oct 6 - Sat, Oct 18
Norse Atlantic UK Logo
1:05 pm - 3:55 pmLGW-JFK
7h 50mnonstop
Norse Atlantic UK Logo
6:20 pm - 6:20 amJFK-LGW
7h 00mnonstop
$332Norse Atlantic UK
Find Deal
Mon, Sep 15 - Mon, Sep 29
Norse Atlantic UK Logo
1:05 pm - 3:55 pmLGW-JFK
7h 50mnonstop
Norse Atlantic UK Logo
6:20 pm - 6:20 amJFK-LGW
7h 00mnonstop
$339Norse Atlantic UK
Find Deal
Mon, Nov 3 - Sat, Nov 15
British Airways Logo
4:30 pm - 7:35 pmLHR-EWR
8h 05mnonstop
British Airways Logo
9:35 pm - 9:30 amEWR-LHR
6h 55mnonstop
$428British Airways
Find Deal
Thu, Aug 28 - Thu, Sep 4
United Airlines Logo
7:30 am - 8:02 amLHR-LGA
29h 32m2 stops
United Airlines Logo
7:05 am - 9:35 amLGA-LHR
21h 30m1 stop
$443United Airlines
Find Deal
Mon, Nov 10 - Sat, Nov 22
United Airlines Logo
7:40 am - 7:03 pmLHR-LGA
16h 23m2 stops
United Airlines Logo
7:29 pm - 10:50 amLGA-LHR
10h 21m1 stop
$444United Airlines
Find Deal
Tue, Aug 26 - Tue, Sep 2
Finnair Logo
10:40 am - 11:45 pmLGW-LGA
18h 05m2 stops
Finnair Logo
9:59 am - 10:40 amLGA-LGW
19h 41m2 stops
$512Finnair
Find Deal
Expert advice

Expert advice for your flight from London to New York

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
British Airways

Premium economy provides seven inches of extra legroom, ideal for long-haul comfort.


BA's Executive Club offers Avios for flights, but check taxes before redeeming.

Delta

Delta One Suites offer privacy with sliding doors on select A350 and A330-900neo aircraft.


Delta offers free messaging on international flights with Wi-Fi, but browsing requires a package.

Read more about Deltaby Stefanie Waldek
United Airlines

United Polaris offers lie-flat seats with aisle access, ideal for long-haul flights.


United Polaris Lounge offers seated meals and less crowded space than United Club.

Virgin Atlantic

Upper Class features fully flat beds and direct aisle access for a luxurious experience.


Premium Class offers priority boarding and enhanced meal service for added comfort.

JetBlue

JetBlue's Mint cabin features lie-flat seats and priority boarding on transatlantic flights.


JetBlue offers free gate-to-gate Wi-Fi and seatback screens with live TV.

Read more about JetBlueby Harriet Baskas
Airports
LHR

Heathrow's Terminal 2 is the quickest to reach central London, with short walks to gates and quality shops.

Read more about LHRby Duncan Madden
EWR

For a cost-effective trip from EWR to NYC, take the AirTrain to NJ Transit or Amtrak to Penn Station.

Read more about EWRby Stefanie Waldek
JFK

Travel between JFK and Manhattan via subway or train to avoid traffic and save money.

Read more about JFKby Harriet Baskas
Our travel experts
Duncan Madden

Duncan Madden

Expert on British Airways and LHR

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Stefanie Waldek

Stefanie Waldek

Expert on Delta, United Airlines and EWR

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Laura Ratliff

Laura Ratliff

Expert on Virgin Atlantic

Laura Ratliff

Laura Ratliff

Laura Ratliff is a New York-based writer and editor. She lives in downtown Brooklyn with her husband and their beloved dogs. Originally from Texas, she now considers New York City her home. She typically spends more than 200,000 miles on a plane each year and stays in plenty of hotels.

Read more
Harriet Baskas

Harriet Baskas

Expert on JetBlue and JFK

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Useful Info

KAYAK's insights & trends for London to New York flights

Get data-powered insights and trends into flights from London to New York to help you find the cheapest flights, the best time to fly and much more.

Find cheap flights to New York
Find cheap flights to New York

Planning a trip from London to New York? KAYAK’s data-powered insights will help you find cheap flights. Learn the best time to fly, how early to book your ticket, and other tips to secure great prices.

How much is a round-trip flight from London to New York?

What is the cheapest London to New York flight route?

The cheapest price for flight routes found by users searching on KAYAK in the last 2 weeks for round-trip flights from London to New York.

Our data shows that the cheapest route for a return flight from London to New York cost $416 and was between London Gatwick Airport (LGW) and New York John F Kennedy Intl Airport (JFK). On average, the best prices are found if you fly this route. The average price for a return flight for this route is $416.

What’s the cheapest day of the week to fly from London to New York?

The average price of all round-trip flights from London to New York clicked on KAYAK for each day over the last 12 months.

If you are looking for a flight deal from London to New York, look for departures on Wednesdays and avoid leaving on a Saturday, as it's usually the priciest day. When flying back from New York, Tuesday is the cheapest day to fly and Sunday is the most expensive.

What is the cheapest month to fly from London to New York?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from London to New York, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from London to New York is September, where tickets cost $479 (return) on average. On the other hand, the most expensive months are August and July, where the average cost of round-trip tickets is $678 and $673 respectively.

Can I save money by flying with a layover from London to New York?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

Yes, flying with a layover may cost you more time, but you can also save money on the route, with a 2 stops layover the cheapest option at $917 on average.

How far in advance should I book a flight from London to New York?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from London to New York, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from London to New York, you should book around 2 weeks before departure. For the absolute cheapest price, our data suggests you should book 7 weeks before departure.

 AI-powered savings tips

KAYAK's tips to save more on a London to New York flight

When planning a trip from London to New York, there are several ways to potentially save money on your flight. Generally, Wednesday is the cheapest day of the week to fly, and January is the cheapest month.

Route Choice: Opt for flights from London Gatwick to New York JFK for the cheapest route.

Booking Time: Book your flight at least 165 days in advance to get the best deal.

Airline Selection: Norse Atlantic UK tends to offer the cheapest flights for this route.

Flight Type: Despite the longer travel time, choosing a flight with one stop can be significantly cheaper than a direct flight.

This feature is powered by ChatGPT: an OpenAI-developed artificial intelligence model trained with KAYAK proprietary data and third-party data not verified by KAYAK. 


Good to know

Low seasonJune
High seasonDecember
Cheapest flight$189
Best time to beat the crowds with an average 6% drop in price.
Most popular time to fly with an average 17% increase in price.
Flight from London Gatwick Airport to New York John F Kennedy Airport

When to book flights from London to New York

Are your dates flexible? Find out the best times to travel from London to New York based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

Flights from London to New York: the best tips from KAYAK users' own experiences

Insights shared by verified travelers who flew the route from London to New York 
Verified travelerFlew with British AirwaysLHR-EWRMay 2025
Gate assignments are made shortly before boarding and each letter dedicated terminal group is separated by a long walk or a crowded rail ride. The metro ride between the terminals and the city can be complicated if you go in with no research. We consider ourselves capable people but Londons rail system is a mess to get a grasp of.
Verified travelerFlew with British AirwaysLHR-JFKJan 2025
Prepare for the unexpected. It’s a long flight and anything can happen. Have some snacks and drinks with you. And other emergency items you may need.
786ottoFlew with FinnairLHR-JFKSep 2024
If you have tight connection and previous flight is late , don't panic they will wait for you if you have connecting flight with same airline.
KennethFlew with IberiaLHR-EWROct 2024
Heathrow is a large busy airport that requires a lot of walking.
Verified travelerFlew with British AirwaysLHR-JFKAug 2024
People have to make sure they have plenty of time (2 hours minimum) if they need to change terminals. Heathrow is a monster airport, it's giant, so if you want to shop or eat or just look around, you need more than 2 hours between flights. Otherwise, it's great, the security was fast but thorough. I loved that I did not have to remove my shoes and the employees were patient and polite, not like at JFK. The shuttle buses are annoying, but at a huge airport like Heathrow, it's a must. The drivers of the shuttles are crazy, they don't care if people are falling down or not, they drive aggressively. However, people cannot fall down because the buses are packed to the gills. So, instead of shuttles, a looping airtrain would be a much more convenient and probably faster way of connecting the terminals, just like at JFK. The frequent flights between London and New York are much appreciated.
AntonellaFlew with IberiaLHR-EWRJul 2024
London makes you take out every single toiletry even below 100ml and if they don’t all fit in one tiny bag, they make you throw it away. Check everything in your checked luggage!
Juan LuisFlew with DeltaLHR-JFKApr 2024
- Enter as much information as possible using the Delta or Virgin Atlantic app. - Confirm which is the Terminal of your departure. - Arrive three hours early at the airport.
Verified travelerFlew with British AirwaysLHR-EWRFeb 2024
Even if you have a long layover, be prepared to travel a long distance to your gate once it gets announced. Do not delay in heading to the gate. Be prepared for a very crowded airport experience.

FAQs for booking flights from London to New York

  • What is the best way to get to the airports in London?

    Heathrow Airport’s terminals are easily accessed via the Piccadilly Line of the London Underground system. Thameslink rail provides a direct link between St. Pancras International Station, as well as other London stops, and Luton. Gatwick Express, Southern, and Thameslink rail services all connect different areas of the city to Gatwick airport. For a cheaper alternative, opt for shuttle companies such as National Express and Easybus to go to both Luton and Gatwick.

  • Which airlines fly between London and New York City?

    Norwegian Air flies non-stop between Gatwick and JFK. WOW Air and WestJet also fly from Gatwick, but they both have layovers in different cities. There are other companies operating flights from London to New York, but they include two layovers and even switch airlines, making them less convenient options.

  • Which airlines provide the best perks?

    Norwegian not only flies non-stop twice a day, they include luggage in their flight prices. WestJet and British Airways do too, but their flights are often more expensive. WOW Air also offers budget flights, but costs can add up because you have to pay extra for luggage. British Airways and Virgin Atlantic have great lounges at Gatwick.

  • How do I get from the New York City airports to the city center?

    Taxis, app-based services like Uber, and rental cars are available at all airports. From JFK, you can also catch the AirTrain to Jamaica Station in Queens, which provides access to the subway lines A, E, or J, or to the Long Island Railroad to Penn Station in Manhattan. From EWR, there is a train service running from Newark Liberty Airport Station to Penn Station. From LGA, there are a few city buses, including the M60, which go through Queens and then across 125th Street in Manhattan.

  • What are the transfer options between terminals at John F. Kennedy International Airport (JFK)?

    JFK boasts six terminals numbered 1, 2, 4, 5, 7, and 8, with roughly 131 gates. These terminals are serviced by the AirTrain system every 2 to 5min. Additionally, Terminals 2 and 4 are serviced by complimentary shuttles.

  • What services are offered at Gatwick Airport (LGW) for business travelers?

    Business-minded travelers departing from LGW can get on top of their work at the business center in the North Terminal, airside. It is within No1 Lounge, right after security, and it features meeting rooms, conference facilities, and business amenities like photocopying and color printing.

  • What lounges are available at London Luton Airport (LTN)?

    If you are looking to rejuvenate before embarking on your trip to New York, retreat to one of LTN’s lounges. You can choose from Clubrooms Lounge or Aspire Lounge on the 1st floor, Airside, and relish a tranquil space plus free snacks, magazines, and snooze ponds.

  • Does LaGuardia Airport (LGA) offer any facilities for pets?

    Yes. LGA is well aware that Fido is part of the family. The airline hub boasts several pet relief zones in Terminal B, close to the taxi stand, and in Terminal A, adjacent to the Marine Air Terminal. Note that your furry companion should be kenneled while within the terminals.

  • What facilities are offered at Heathrow Airport (LHR) for passengers with limited mobility?

    Special needs passengers can easily access services at LHR as the airline hub is ADA-compliant. Sunflower lanyards are provided for those with invisible disabilities like dementia. Additionally, LHR has embraced inclusive designs like wheel-chair accessible lavatories and inter-terminal transfer buses, low-level telephones, and flight information screens. Several special assistance areas have been set aside, including Terminal 5 at check-in.

  • Does Newark Liberty International Airport (EWR) provide services to families with children?

    Travelers tagging along with the smaller members of their family are in for a treat at LTN. Make the most of their kid-friendly amenities, like the play areas in Terminal A, adjacent to gates A21, A7, and A3. There are also nursing suites for lactating mothers in Terminal C, close to gates C80, C3, and C122, and in Terminal B, close to gates B47 and B43.

  • What is the cheapest flight from London to New York?

    In the last 3 days, the lowest price for a flight from London to New York was $189 for a one-way ticket and $266 for a round-trip.

  • Do I need a passport to fly between London and New York?

    A passport is required to fly from London to New York.

  • Which airports will I be using when flying from London to New York?

    London is served by 5 major airports and there are 3 airports in New York. You will leave London from one of these airports: London City, London Gatwick, London Heathrow, London Luton, or London Southend. You will be arriving in New York at one of these airports: Newark, New York John F Kennedy Intl, or New York LaGuardia.

  • Which airlines offer Wi-Fi service onboard planes from London to New York?

    Virgin Atlantic, KLM, and Air France offer inflight Wi-Fi service on the London to New York flight route.

  • Which aircraft models fly most regularly from London to New York?

    The Airbus A350-1000 is the aircraft model that flies most regularly on the London to New York flight route.

  • Which airline alliances offer flights from London to New York?

    oneworld, SkyTeam, and Star Alliance are the airline alliances operating flights between London and New York, with oneworld being the most commonly used for this route.

  • On which days can I fly direct from London to New York?

    There are nonstop flights from London to New York on a daily basis.

  • Which is the best airline for flights from London to New York, Finnair or Austrian Airlines?

    The two airlines most popular with KAYAK users for flights from London to New York are Finnair and Austrian Airlines. With an average price for the route of $523 and an overall rating of 7.6, Finnair is the most popular choice. Austrian Airlines is also a great choice for the route, with an average price of $680 and an overall rating of 7.6.

  • How does KAYAK find such low prices on flights from London to New York?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London to New York.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from London to New York?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New York from London is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from London to New York?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New York with an airline and back to London with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from London to New York?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New York from London up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from London to New York

  • Looking for a cheap flight? 25% of our users found flights on this route for $410 or less one-way and $551 or less round-trip.
  • Flights from London to New York operate out of these three airports: London Gatwick (LGW), London Heathrow (LHR), and London Luton (LTN). Heathrow is the closest airport to the town center, while Gatwick is 25 miles to the south of London and is served by three railway systems. Luton airport is further away from the city center than Gatwick, yet it is quickest to reach with the Thameslink train service.
  • The best choice of airport in London depends on where you are staying and what your budget is like. Heathrow and Luton are closer to the city center, but Gatwick offers cheaper choices when it comes to flying to New York City. If budget is not an issue, Heathrow is a hub for the more expensive Virgin Atlantic, Delta, and British Airways flights.
  • New York City has three main airports that host international flights: John F. Kennedy International Airport (JFK), Newark Liberty International Airport (EWR), and LaGuardia Airport (LGA) in northern Queens. JFK receives the most international flights and is a better choice if your final destination is either Park Slope, Brooklyn Heights, or Fort Greene. EWR is great if you’re choosing to stay away from the city center or want to visit the Statue of Liberty. LGA is best for people who want to land close to Long Island City, Astoria, Williamsburg, or Manhattan's East Side.
  • If you’re heading to Times Square, JFK is 15.7 miles away, EWR is also about 15 miles from the iconic spot, and LGA sits 11 miles from there.
  • If you land at JFK, make sure to check out celebrity chef Marcus Samuelsson's Uptown Brasserie restaurant, which has been labeled one of the best in the whole airport.
  • There are several on-site accommodations at JFK for passengers looking to catch a shut eye after an exhausting flight from London to New York. Book a room at the TWA Hotel nestled in Terminal 5, Airside. Alternatively, the Minute Suites JFK near gate B39 Concourse B, Terminal 4, is a good option for an overnight stay or a few hours’ nap.
  • Roughly 5,745 lbs. of carbon is emitted on this route. Eco-conscious travelers from London to New York should reserve flights with Aer Lingus. The carrier offers one-stop flights from London to New York, emitting 40% less carbon.
  • If you are jetting to New York and need a rental car to explore the area’s attractions, JFK has rental car kiosks. These are nestled on the Arrivals Level of all terminals close to the baggage carousels. You will then proceed to the Federal Circle Station via the AirTrain, where the rental cars are located.

Prefer to fly direct from London to New York?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from London to New York.
Find which airlines fly direct from London to New York, which days they fly and book direct flights.

Direct departures

London to New York

Monday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Tuesday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Wednesday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Thursday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Friday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Saturday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Sunday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

See more direct flights

Direct returns

New York to London

Monday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Tuesday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Wednesday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Thursday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Friday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Saturday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Sunday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

See more direct flights

Reviews of the top 5 airlines serving from London to New York

 
See real verified KAYAK customer reviews for airlines flying from London to New York. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from London to New York? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.0
DeltaOverall score based on 7953 reviews
8.2Boarding
7.9Comfort
8.5Crew
7.9Entertainment
7.3Food
Airline reviews

Our flight was canceled after several delays. No hotel vouchers offered, minimal help for resolution leave me ultimately to cancel and book on an other airline. Then waited to get bags for more than 3 hours This whole experience has been awful!!!

2.0 MediocreDana, Jul 2025MXP - JFK
Read more Delta reviews

Our flight was canceled after several delays. No hotel vouchers offered, minimal help for resolution leave me ultimately to cancel and book on an other airline. Then waited to get bags for more than 3 hours This whole experience has been awful!!!

My flight was canceled after being rescheduled for four days canceling my trip. Kayak and everyone affiliated with it I.e the airlines, and just fly have been excruciating to deal with. My trip to visit family had to be canceled as there was no way to make it. I am furious at all of you.

They delayed our flight because of bad weather in NY which was completely understandable. Then they cancelled our flight and a later flight that evening. The earliest we could fly was the next morning. We ended up buying last minute tickets on another airline and made it home slightly delayed but safely that evening. Delta kept saying it was weather related but if that was the case how did we make it back on another airline? The weather in NY was cloudy but not bad.

The way BCN airport handled boarding was a huge improvement over our trip to Spain from JFK. Instead of gate-mosquitos edging in before their zone was called, in BCN they had clearly marked lines for Zones 1-8 and people just lined up correctly. The flight itself was uneventful. The meal (curried chicken and rice) was one of the better meals we've had on Delta. Entertainment options were plentiful, power chargers were available in Main Cabin, and seats were decent. Flight staff were very friendly and positive throughout the 8 hour flight.

I like for how they process during check in. It was very smoothly.

Most aspects were good however if they assign boarding zones they ought to enforce them or why bother? My luggage from SAN-JFK-MAD was lost in NY so I without my main bag for two days upon arrival in Spain. They were helpful in tracking it and eventually delivered it to my hotel. The flub was because of a delay upon arrival in NYC. I had booked 2 1/2 hours between flights but we had to hold on the taxiway for an hour after landing while waiting for a clear gate which likely caused the baggage error.

Boarding was tough as we had to take a bus out to the plane and walk up a lot of stairs. Difficult with heavy carry-ons that said I got an entire empty row of seats, which was excellent for an international flight. Food was very mediocre but happy with the comfort so not complaining.

After I checked in, I realized we had no seat assignment. It said they would be assigned at the gate. This was really frustrating because I usually use a lounge before flights, but I couldn't because I had to be at the gate to ensure we got our seat assignments. The gate agent arrived an hour before the flight left. I was the first one up to ask about seat assignments. She told us to wait for names to be called. Dozens of other passengers were paged, but we were not. Finally, I asked my husband to ask. He went up and was also told to wait. About 10 minutes later, they called for boarding. We still had not been told our seats. We went back to the desk and they were in a panic, saying we actually weren't on that flight. Then they made an announcement telling the stand by passengers to not board (in case we needed their seats). It was so stressful and unprofessional. Finally they gave us our seats. I have no idea what happened and why the two desk agents seemed to have conflicting ideas about our seats, whether we were on that flight etc.

Subject: Complaint Regarding Disrespectful Behavior by Delta Air Lines Staff at Boarding Gate Dear Delta Air Lines Team, I am writing to formally file a complaint regarding the behavior of a staff member at the boarding gate today, May 14, 2025, at Las Américas International Airport. While we were preparing to board flight DL-1829 to New York, scheduled for 2:28 PM at gate T-11, we were informed that the aircraft was experiencing water system issues and that passengers were advised to use the restroom before boarding. I politely approached one of the Delta staff members to ask whether the lavatory would be partially or completely unavailable during the flight, as I am traveling with a baby in my arms. The employee’s response was extremely rude and arrogant. He replied, in an unnecessarily hostile tone, something along the lines of: “It’s either that or we cancel the flight — do you want us to cancel the flight?” This response lacked any empathy or professionalism. I understand that technical issues can arise, but that does not excuse such inappropriate treatment of passengers. I felt deeply disrespected and disappointed by the interaction. I sincerely hope appropriate measures are taken, and that all staff members receive the necessary training to treat passengers with courtesy, especially in delicate situations like this one.

This is speaking of the original flight leaving on April 30th(DL 1957) not the rebooked the following morning DL 9887. On April 30th, it was unusually crowded at Sangster International Airport (MBJ) the morning my mother and I arrived for our flight. She had to exceedingly long time for a wheelchair, once a wheelchair attendant arrived to take us to thru immigration and security then to go to gate the flight was boarding. We stayed on board for 3 1/2 hrs until the flight crew notified the passengers that flight indefinitely delayed so we had to stay by gate area. Before that my mom had to wait an additional 20-30 mins to deboard the plane. Was given food vouchers, by the time I came back the gate agents said the flight was gonna to reboard, so all the wheelchair passengers lined up. We waited an additional 45 mins, while I received a notification from kayak that the flight was cancelled. And on my delta app updated that flight was being detoured to Miami then from Miami back to JFK. We boarded the plane started to eat, then the flight crew notified us the flight was indeed being detoured & that how come the gate agents didn’t notified the passengers. We stayed on board for another 30-40 mins then was told by the captain that they tried all avenues to get the passengers back to JFK but the crew couldn’t continue the journey and the flight was cancelled. So we deboarded the plane again. Was told that we were going to be setup in hotels for the night. The hotel that we setup to go to wasn’t suitable for my mother’s needs and requested one nearby we were located in Jamaica. So any we had called a taxi to come to take us back where we stayed in Jamaica, that we had to pay out of own pockets.

Overall fine, but the delay was annoying and the reasons for the delay were not communicated. The crew on board were phenomenal!

A cookie and a soda, packed like sardines, will never be a positive experience. Also, boarded a 5:30 flight at 7:45pm

Whenever a passenger purchase a ticket his advantage number should automatically to his information. It's not everyone remember the number. You request for your number and American airline agent say they will email it....and they never email anything and you loose your mileage just because you don't remember your number. It should automatically go your information and associate with your email account at all times

The flight was two hours late to take off. The captain kept making announcements in English, but the volume on the speakers was low and we could not hear him. The flight attendant’s French translation was loud and clear, but we couldn’t understand French. The crew was nowhere to be found to relay what the captain was announcing. Very frustrating experience. American has to do better.

Paid $35 and not able to access the internet at all.

Boarding took forever, the plane was cramped and cold, and the seatbelt song came on constantly throughout the red eye flight with a loud pre-recorded message playing each time

Cabin felt crammed Snacks are lame But crew was super efficient getting us out on time despite delay

Flight was delayed bc of mechanical issue. New plane had different configuration so some seats had to be switched. They called all passengers who needed new boarding cards. They did not call us so we thought our seats were the same and fine. When we boarded they informed us our receipts had changed and we are now all sitting separate and in the back row. Both my daughters had meltdowns and started to cry and once we got on the flight, we figured out how we could sit closer to each other, but this was very upsetting.

You ant watch TV if you don't have a device, the seats have more space, and the snacks are different.

Flight was empty so had a whole row to myself. Still had to wait to get the bag due to the negligence at Palm Springs departure.

Great experience. The flight was smooth with very little turbulence. We were in premium classic, so lots of leg room.

Didn’t know you had to pay for earbuds and food on flight. Sounds awesome and better way to not waste food or items. Comfort of flight is was amazing other than that

Unexpectedly was surprised with the space on flight in economy and the price.

I was not expecting having to pay for headphones, water and basic food in a 9 hours flight. Price for this flight was as high as any other, still I had to pay 4 lbs for a can of sprite. On top of that flight attendance gave a bothered look when I asked her for some ice for my soda. She reluctantly when to get it, brought me literally 3 cubes and walked away without looking at me to avoid another request. I couldn’t believe it. She was soooo rude. I will never book on Norse again and I will let everyone I know about this. Unforgivable, very bad customer service.

Great crew. Customer support is pretty much non existent. I had 2 tickets that were not used, the flight was overbooked. I think I should have been reimbursed for the unused tickets.

The movies were super old. The crew did not offer WATER???? 5 hours os flight and did not get WATER? Norse is the worst company I ever used and never will use again.

Why call us to board if we’re going to be made to stand in the tunnel for 20 minutes. Really hard for people with little children. Plus it took me ages to check in because my seat in Premium was overbooked so I didn’t actually have a seat. I did end up receiving my seat in Premium but there was a lot of stress and confusion beforehand. Hope is it possible to overbook seats? Especially in Premium!

We flew one way from Gatwick, London to JFK NY For 2 people $1200 and no food offered not even water. You had to buy food. Norse advertises as a low fare transatlantic airline, they may want rethink that. Crew, flight was fine. Ironically we flew American from JFK to Heathrow for $1000 (2people) and included food and drinks.

Longest check in line I have ever seen- brutal and airline personnel hustled me about the size of my bag even though I showed them that it measured exactly to the measurements posted on their site. Just super annoying- I get it - it’s a budget airline and you get what you pay for. Most of the flight were young people who seemed to have never experienced international travel. It’s worth paying for a seat otherwise you will be uncomfortable.

We flew premium on the way TO London but went back to economy for this flight. The differences I note here may be colored by changing service. The crew was professional and polite but cold on this flight and class of service. They seemed to want to have as little to do with us as possible, beyond providing the basic services in economy. The aircraft was still good though, and the pitch was about as tight as expected - manageable but no extra personal space to spare. Overall I would certainly fly Norse Atlantic again, given the opportunity.

One of the crew members hit me with the car and not even says anything

They need to start flying on time. We lost 2 days of our time because they delayed flight both ways.

As always a terrible experience. AA stole a day from my vacation days planned to be spent with my Family. Response: delays related to weather issues.

Even in the premium economy, I found the seats incredibly uncomfortable. I hated that booking through Kayak, it wasn't clear that it was a Level flight, not Iberia. Everything felt cheaply made and not at all worth the airfare we paid.

The flight was over two hours delayed. The aircraft was somewhat dated.

Luggage arrived damaged and protective plastic was lost. I need customer service to contact me or the number for customer service. Thanks.

Provided a good service and I will use it again. Thanks,

Boarding was not well coordinated. I asked twice at the Level check-in area about the MIA flight. At no point did they say the check-in would be at another counter. Fortunately, another passenger was equally confused and got the REAL story from the airport’s info center. Further, my minor child was tagged “SSSS” on their boarding pass. Level should have notified TSA about him being a minor. Instead, the entire family went through the SSSS process, not just our son. When his name was called out at the gate, it was announced in Spanish. No English announcement was made. The food on board was bearable. The crew was adequate, despite not being Level/Iberia crew (Level contracted out our flight to “World2Fly Airlines” - a company I have never heard of!). The onboard entertainment was very limited. They did not even offer a flight tracker option. Nor were music selections offered. Like TAP and Aer Lingus, I will think twice before booking Level ever again.

This ticket was canceled and I did not find out until it was time to check in. I believe the vendor is at fault. Cheap tickets.com I would like to elaborate on the situation to kayak. Can you give me an email address?

You get what you pay for. In general I like the service and flight attendants.

Economy seats are so small and compacted so close together that comfort is negatively affected, especially on long flights. However that is due to aircraft design, not anything the airline can do about it.

3/4 bags delayed and 1/4 damaged at the other end. Flight was freezing

The crew were good. The flight was on time. The entertainment choice was ok. But the food was bad, tasted and texture were awful.

After boarding we were waiting in the plane for more than one hour to take off without AC with very high temperature inside

The flight was an hour late leaving Heathrow. The food was mediocre. When we got to Austin, my husband’s luggage was missing. He filled out information at baggage claim. We are waiting to hear something. His name is Henry Jacob Braunig.

The food was very good and it came multiple times

Flight from LGW to JFK delayed by 4 hrs No explanation given until the pilot said the delay due to planned maintenance on the aircraft

We arrived late to London, and consequently were 5 min. late to be allowed through security for our next flight. Even though dozens of people missed the same flight, BA did not radio ahead to hold open security for an extra 5-10 min. to allow people to get on the flight. This caused an additional 6 hour delay in London after waiting over an hour in Customer Service to get rebooked. They did not have enough staff on hand to help people in a timely manner. Not at all happy with the BA's customer care or customer service.

All service prior to the flight was terrible: online check-in not working, no customer service tel,, multiple airport scanners not working, A huge mess.

CONSTANT ERROR MESSAGE THAT THE WIFI COULD NOT BE PURCHASED DUE TO INABILITY TO CONNECT PAYMENT SYSTEM VIA SATELLITE. THIS HAPPENED IN BOTH DIRECTIONS. THE MAIN REASON I TRAVEL IN PRIORITY IS TO BE ABLE TO WORK FOR WHICH I NEED ACCESS TO INTERNET. .

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