Which airlines have a flexible cancellation policy for flights from Los Angeles to New York due to COVID-19?

JetBlue, United Airlines and American Airlines have all waived their change and cancellation fees on flights from Los Angeles to New York. Confirm policies on booking site.

What are the options to park my car at Los Angeles International?

Los Angeles offers valet parking, standard terminal parking, and economy parking. In addition, there are several pay lots located around the airport that provide shuttle service to and from the airport; plus, even some hotels around the airport offer parking with shuttle service for a fee.

What is the cheapest way to travel from New York LaGuardia to Manhattan?

A one-way trip on a New York City Metropolitan Transportation Authority bus costs just $2.75, and they offer service to all parts of Manhattan as well as to Queens and Long Island.

How easy is it to rent a car at John F. Kennedy International?

All of the major rental companies like Hertz, Avis, Enterprise, and National have lots and offices located right at the entrance to the airport. All of the rental car locations can be reached by taking the airport's AirTrain transportation system.

Can I get an Uber when landing at Newark?

Of course! Uber asks that you request your ride when you are ready to head outside, exit on the arrivals level by following the signs for passenger pick-up, and then select your terminal and door number to help your driver locate you.

How long does a flight from Los Angeles to New York take?

A direct flight to New York will take on average 5h 04m to travel the 2458 miles flying distance from Los Angeles. Visit our flight page for the latest deals!

How many flights are there between Los Angeles and New York?

In normal times, a total of 2,847 direct flights connect Los Angeles to New York weekly. On average, there are 406 departures per day. Visit our flight page for the latest deals!

Which airlines provide the cheapest flights from Los Angeles to New York?

In the past 3 days, the cheapest one-way tickets to New York from Los Angeles were found on Spirit Airlines ($37) and Alaska Airlines ($67), and the lowest round-trip tickets were found on Spirit Airlines ($80) and Alaska Airlines ($162). Visit our flight page for the latest deals!

Do I need a passport to fly between Los Angeles and New York?

No Visit our flight page for the latest deals!

Which airlines fly most frequently between Los Angeles and New York?

JetBlue (43 flights per day), American Airlines (31 flights per day), and Qatar Airways (27 flights per day) are the most frequent flyers of this route. Visit our flight page for the latest deals!

What’s the cheapest day of the week to fly from Los Angeles to New York?

If you are looking for a flight deal from Los Angeles to New York, look for departures on Tuesdays and avoid leaving on a Thursday, as it's usually the priciest day. When flying back from New York, Wednesday is the cheapest day to fly and Tuesday is the most expensive. Visit our flight page for the latest deals!

Which airports will I be using when flying from Los Angeles to New York?

When flying out of Los Angeles you will be using Los Angeles. You will be landing at one of these airports: New York LaGuardia, Newark, or New York John F Kennedy Intl. Visit our flight page for the latest deals!

How does KAYAK find such low prices on flights from Los Angeles to New York?

KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Los Angeles to New York. Visit our flight page for the latest deals!

How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Los Angeles to New York?

KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New York from Los Angeles is likely to change within 7 days, so travelers know whether to wait or book now. Visit our flight page for the latest deals!

What is the Hacker Fare option on flights from Los Angeles to New York?

Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New York with an airline and back to Los Angeles with another airline. Visit our flight page for the latest deals!

What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Los Angeles to New York?

Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New York from Los Angeles up to 3 days before/after your preferred dates. You can then pick the flights that suit you best. Visit our flight page for the latest deals!

LAX - NYC

Find cheap flights from Los Angeles to New York

Search hundreds of travel sites at once for deals on flights to New York. Bundle your flight + hotel and save!

LAX — NYC

Jan 21 — Jan 281

Round-trip

1 adult

Economy

0 bags

From?

To?

Include hotels

Low season	February
High season	December
Average price round-trip	$289
Good deal round-trip	$202
Good deal one-way	$148

Best time to beat the crowds with an average 13% drop in price.

Most popular time to fly with an average 27% increase in price.

(avg. price over the last 2 weeks)

or less

When to book flights from Los Angeles to New York

Estimated round-trip price

Average price per month

Flight prices as travel date approaches

Looking for a cheap flight? 25% of our users found flights on this route for $148 or less one-way and $202 or less round-trip.
The cheapest flight from Los Angeles to New York was found 0 days before departure, on average.
Book at least 1 week before departure in order to get a below-average price.
High season is considered to be November, December and January. The cheapest month to fly is February.
Morning departure is around 18% more expensive than an evening flight, on average*.
Since the New York metropolitan area boasts three large, international airports, it can be helpful to take into account where you will be heading after flights from Los Angeles to New York. All three airports can be used when traveling to Manhattan, but New York John F. Kennedy Intl. is more convenient when traveling to Queens, Brooklyn, or Long Island. New York LaGuardia is an excellent choice for upper Manhattan or the Bronx, while Newark is an excellent choice for the West Side of Manhattan or Staten Island.
If your furry, four-legged friend is making the trip with you from Los Angeles to New York, you will be happy to know that they do not have to "hold it" the whole way there. Los Angeles International offers a total of eleven pet relief stations located throughout all of the terminals. In addition, three of the stations are located before you pass through security and the other eight are located inside each of the terminal buildings once you have passed through security.
If the kids land at NewYork LaGuardia craving a kid-friendly meal, the airport offers some fantastic, family-friendly dining choices. The whole family can get their favorite taco or burrito at Vuelo Taqueria in Terminal C, and they can all grab their favorite burger at Custom Burgers by Pat La Frieda in Terminal D.
Flights from Los Angeles to New York John F. Kennedy can be 5 hours or longer. If you are looking to refresh yourself after such a long flight, why not stop into one of XpressSpa's eight airport locations? XpressSpa offers all of the traditional spa services you would expect, like massages, nail care, facials, haircuts and styling, and body waxing. Each location's hours vary depending on flight schedule, but you can call or email to book appointments, or simply walk in.
If landing in the New York area is just for an overnight stopover on a more extended trip to Europe or Asia, Newark boasts eight hotels that are just outside the airport grounds. In addition, the Newark Liberty International Airport Marriott is located on the airport property.

*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

8.3

Alaska AirlinesOverall score based on 29864 reviews

8.5Boarding

8.2Comfort

8.8Crew

7.9Entertainment

7.9Food

Airline reviews

Pros: "yes"

Read more about Alaska Airlines

Pros: "yes"

Pros: "Free upgrade"

Cons: "In flight monitors"

Cons: "Airplane temperature. It was warm and humid."

Pros: "on time arrival. pleasant crew."

Cons: "late departure. tight seat in coach."

Cons: "Freezing in biz class and NO extra blankets. Existing ones too short. No nibbles service either. Pathetic."

Cons: "Plane was unbearably hot for whole flight and smelled like a diaper"

Cons: "Wi fi wasn’t working I didn’t understand the media and it didn’t work No screen"

Cons: "The time Was Very good"

Pros: "The plane was clean and the ticket was cheap."

Cons: "Boarding process was needlessly complicated — just assign everybody a seat beforehand. Gate agents were rude. Seats are very uncomfortable and it’s difficult to sleep on red eyes. It should be prohibited to fly 737s cross-country."

Pros: "My seat was broken and didn’t recline on a red eye flight"

Cons: "My seat was broken and didn’t recline"

Pros: "No in seat entertainment"

Cons: "No snacks or beverages offered on a six hour flight"

Pros: "The crew was very happy and welcoming."

Cons: "We were late and I missed my flight. I was told Flt 452 from LAX to JFK is notoriously late. Also, there could have been more updates about our delayed arrival."

Pros: "WiFi worked better than most flights I’ve been on"

Cons: "Airline allowed people to bring way too many carry on’s aboard there was no room left for individuals that only brought one. Restrooms were horrible. Flight was the coldest I’ve ever experienced."

Pros: "The crew was good. I LOVED the fun mileage game while waiting to board."

Cons: "Not everyone knew to download the app for the purposes of onboard entertainment so that should have been announced a few times."

Pros: "I love the legroom. Alaska seems to have more of it and I will fly when I can on Alaska just for that! Crew was very nice too."

Cons: "Nothing to eat! By the time I ordered at the back of the plane there wasn’t any food left except one cheese plate. Very disappointed as I wanted the Asian salad and there were none. Need more selections and more food onboard. Some free peanuts would be nice."

Pros: "Good crew, thank you."

Cons: "Better coffee!"

Pros: "Fast boarding, nice crew, good flight!"

Cons: "I know it was a late night flight but I expected more than just a little cookie and 1 drink for 5 hours and a half. The seats were fine but could be more comfortable."

Pros: "LOVED the free text/messaging and movie/TV streaming!"

Cons: "At 6'2" and 200lb, the seat was a bit cramped (mostly leg room), but otherwise no complaints with the flight or the crew."

Pros: "Crew is always lovely on these flights. attentive and courteous."

Cons: "I got bumped to first class. Which sounds amazing, until you realize it’s the worst first class you’ve ever experienced."

Pros: "Amazing crew, amazing plane...the conversion from virgin to Alaska has started, and it didn’t disappoint. Lots of leg room."

Cons: "No complaints!"

Cons: "Nothing"

Pros: "completely not flight was 11:45 they fly on 12:15 after stopping Multiple times on ramp also even flight land at 8:18 Supposed to be at 7:55 because of uber driver charge me waiting fee and in flight i ask water so she said i’ll give you in air and in air she didn’t came for 1:30 for offer water"

Cons: "crew should be better and flight should be on time"

Pros: "Nice crew, intermittent information by crew, Plane ended up leaving ontime despite being delayed initially"

Cons: "Had to go outside via ramps onto tarmac to take a bus to the plane which involved waiting on bus for 25/30 minutes before it moved! Then off bus and up ramp onto plane - not most comfortable process! So it wouldve been better simply to board plane at the gate, and no delay- plane initially delayed"

Pros: "Premium seat was nice"

Cons: "Wish exit row seats reclined"

Cons: "Media didn’t work on flight to or from Los Angeles"

Pros: "Comfortable seats and good entertainment choices."

Cons: "N/A"

Pros: "Most everything"

Cons: "No bottles of water for sale and not enough water to drink, and one bathroom broken without possibility or offer of using first class bathroom to cut down the line"

Pros: "We left on-time, without delays."

Cons: "There was a loud child behind me, but that has nothing to do with the airline, unless they enforced a silent cabin more."

Pros: "Fantastic. First flight on Alaska’s airline. We’ll fly again!"

Pros: "Entertainment & very friendly staff"

Cons: "Terminal was being renovated - no TSA boarding ... oh well"

Pros: "Free movie and tv selection was amazing"

Pros: "I liked the ability to be able to order food and drinks over the screen."

Cons: "-Need more food/sandwich options, and a Bloody Mary Mix (virgin) option. -wished the seats had more leaning ability, as my neck hurt a bit. - service on 1416 from LAX to JFK was very good, the stewardess was nice and pleasant, much better than some of the male stewards."

Pros: "Ample leg room (I’m 5’9, could be tight for someone 6” and taller)"

Cons: "No headphones provided for inflight entertainment. I have an iPhone 8 so I only have blue tooth headphones and couldn’t watch the movies displayed."

Cons: "Not enough leg room"

Pros: "The Flight Itself Is Excellent!!!!"

Cons: "The Flight Attendant Service Needs Improvement Meaning "1st Class", And Certain "Types Of People" Are Not The Only Passengers On The Plane!!!! Meaning I Had Ordered Something To Drink, And It Took Them An Hour, And I Had To Page, And Remind Them Of My Order. Also, On Long Flights Like This "Food Should Be Served At No Additional Charge" Seriously!!!! That Is All!!!!"

Pros: "Check in, quick boarding"

Cons: "First class food is terrible, first class seats are disgusting, dirty and broken. The Virgin planes are showing their age. No one is cleaning or repairing anything. The service is not what it used to be. They removed live TV and the movie selection is at least a year old. Sad sad state of affairs. Virgin was my favorite airline."

Pros: "Great flight! We didn't die and arrived on time."

Cons: "Alaska lost my bag! They found it later, but it took an hour of confusion at the end of a long trip."

Pros: "I liked the price of my ticket. I liked the app. I felt like the plane was clean and very comfortable."

Cons: "I didn’t like that both my flights were over booked so boarding took a lot longer then I expected. I didn’t like that the on board ordering system offers free earbuds, yet the flight attendant said they did not have any. When I boarded my return fligh, the flight attendant that was supposed to be creating us was scrolling through her phone didn’t even make eye contact. When I was getting off of the plane. That same flight attendant was sitting in a first class seat scrolling through her phone again, she did look up to thank us though. Overall the plane was nice, but the I wasn’t disappointed with the flight attendants service"

Cons: "There were no headphones available on the flight, the seatbelt signs were half working, half not, and when I tried to use my own headphones- the jack in my seat was not operable. On the Alaska flight on the way out, the seat was broken and I couldn’t recline for the whole 7 hour flight. It just seems as though there is a repair issue with Alaska/virgin airplanes."

Cons: "When I came into la my seat was changed without my notice and I was placed in the emergency exit. The staff at the gate told me I was upgraded which was a total lie. I was uncomfortable the whole ride when that should not have happened being that I picked my seat over 3 months ago."

Cons: "No USB port to fit my ear buds so 6 hours with no audio/video To cold and was declined any blanket froze!!! Unfriendly stewardess both directions who didn’t care to collect trash:SMILE or care I was cold with no movie"

Pros: "I liked that the flight itself was smooth."

Cons: "I hated sitting right next to the bathrooms. I didn't like the bait and switch of riding Virgin rather then Alaska. I didn't like that you couldn't buy headphones for the entertainment and that there were no games for kids to play as a part of the inflight menu. I hated that only regular drinks were free with no free snacks. Also the inflight crew wasn't that friendly or attentive. I hated the inflight safety video as this huge musical number."

Cons: "One 4 pounce cup of cranberry apple on a 6 hour flight"

Pros: "It was excellent. They even waived the baggage fee!"

Cons: "Nil"

Pros: "Plane was nice, crew was fine. Slept most of the time, so not much to say."

Cons: "They screwed up my luggage causing me to miss my flight and wait 6 hours for the next one."

Pros: "service excellent"

Cons: "Alaska lounge sub standard"

Pros: "Everyone was very friendly and professional, they granted me with an unexpected upgrade."

Pros: "Quiet, relaxation, good service."

Cons: "Tight seat, hard to get out of."

Pros: "Efficiency, on time, very professional undertaking. Very fine effort."

Cons: "Changed gate was not announced very well.. I had to scramble last minute!"

Pros: "Timeliness"

Cons: "Seat comfort"

The worst costumer service

Pros: "The crew was very hospitable."

Cons: "N/a"

Cons: "Despite the delay of almost 3 hours (which we were informed much earlier than getting to the airport at) the plane was 40% empty so can’t complain at the end of the day"

Cons: "The customer service at LAX was horrible. The workers seemed to lack people skills and it everyone in line noticed it."

Cons: "Movie selection was minimal at best and my tv screen kept malfunctioning. Volume and brightness would turn all the way up or just shut off completely"

Pros: "Nice crew, nice plane"

Pros: "It was a smooth flight"

Cons: "More food options"

Pros: "It was my first experience & I couldn’t had enjoyed it more ! Words can’t explain"

Cons: "Nothing everything was great"

Cons: "Add Subtitles to the movies at list in English thanks Tzach"

Pros: "Efficient and good overall in terms of WiFi, service, etc."

Cons: "After exiting plane we asked a crew member (possibly a JFK employee) where our gate checked stroller was (it wasn’t in the bridge where it normally would be). He said it would be at baggage carousel 4. Our flight’s carousel was 2. The stroller never came. JetBlue employee had to get for us 1+hr late"

Cons: "Great Airline... Need more options to select in Complimemtarry Healthy Snacks ..."

Pros: "Crew was very helpful"

Cons: "MULTIPLE DELAYS"

Cons: "On time,Effeciant,and fast."

Pros: "Because of the gov’t shutdown I arrived early fearing the worst of delays and to my delight there was ez pz entry into the airport getting through security was relatively easy and although there is no longer curbside check in it was not crowded few long lines and once I mastered the kiosk .. got my boarding pass and tag for a checked bag .... ez and no long line"

Cons: "I don’t like the fact that Jet Blue has nobody to help with getting your boarding pass and bag tags .. for seniors like myself who sometimes need digital Aylin .. no Personnel to help and if itvwasn’t For a delightful savvy young woman whom I asked for help I’d still be at that kiosk when I travelled Alaska sirlinescthey had people there to assist you"

Cons: "the only discomfort is trying to sleep"

Cons: "30 min delay"

Pros: "The attendants were super sweet. I had hurt myself before the flight (nothing caused by the airline) and they were very accommodating. One of the workers pushed me in a wheelchair to luggage, which was super helpful. First time flitting on Jet Blue and it was a very positive experience."

Cons: "There is a control on the armrest and I accidentally messed with my boyfriends controls (lowered the volume). Also, the touchscreen needs to be a bit more sensitive. I tried pausing the movie I was watching and it forewarned the movie. I tried to find the spot I was at but while pausing (announcements during the trip) it kept forwarding so I have up on that movie. Minor annoyance."

Pros: "Food"

Cons: "The scren was not working! This was a bit upsetting at my flight was 5 hours."

Pros: "Smooth, great service, free wi fi that really works and lots of free snacks and water which nowadays may seem like a real perk."

Cons: "Everything was great!"

Pros: "The flight itself was fine. Food pricey but good enough. Seats are comfortable. WiFi is intermittent. Cabin crew basically OK."

Cons: "Contradictory and incomplete texts about a 1.25 hour delay in departure time. Text should say to arrive at original time. Almost missed the flight because text did not say that. Got 2 different texts within minutes, one with incorrect info. Why did I have TSA Pre-Check status on the originating flight but not on the return flight? Not enough overhead space, and cabin crew wasn’t helpful in finding space. Flight 30 minutes late, but probably not JetBlue‘s fault."

Cons: "I got to the airport just to find out that the airline cancelled this flight. I had to repurchase an already paid for flight Again! $1019!!"

Pros: "On time"

Cons: "Internet was going on and off throughout the flight. Very inconvenient for those of us who needed to work."

Pros: "Decent leg space in economy"

Cons: "The cabin was too cold, and no hot drinks were available due to a malfunction. Blankets ran out."

Pros: "How you can get up and grab your own snack instead of keep asking for one."

Cons: "I had to ride a 6hr flight with no TV or music that didn’t work the whole flight. I told the flight attendant three times who wasn’t much helped or felt it wasn’t important enough. I eventually got pissed and left it alone."

Cons: "Delayed"

Pros: "Great service. Roominess."

Pros: "The plane was neater than the one I used going to long beach"

Pros: "You have to pay for food. In th pass food was included with the cost of the flight."

Pros: "Crew was friendly and attentive, boarding was effortless on a full flight; appreciated free snack and no push back when I wanted two."

Cons: "I resent the fact that I have to pay for the earbuds to watch “free” movies. That should be complimentary since I am sure very few people would need it due to wide spread personal use of those. For some of us, older, we do not necessarily walk around with “hip”earbuds."

Pros: "Entertainment and boarding was mediocre."

Cons: "Crew, comfort and food was poor, and just overall it was poor."

Pros: "Nice comfortable seats with great options for entertainment. Unfortunately I only have iPhone headphones and didn’t even think about them not fitting the jack. I just watched in subtitles. Left on time and Arrived 35 mins early"

Cons: "Wanted to check a bag. Arrived early but no one was available to help till 4am. I was the first person in line and was told to go to the service desk. I waited at the service desk for 20 minutes before the same man I originally talked to came over to help only after a very long line of people accumulated. Only two people were working and the customer service was very poor."

Pros: "No delay, smooth take off and landing, clean aircraft, Unlimited drinking water supply"

Cons: "Passengers had to pay for headset"

Pros: "The crew was very polite and friendly. The seats were very spacious and inflight entertainment was awesome."

Pros: "The flight was on time. Boarding was easy. The flight attendants came around with waters twice which was great as it was dry in flight."

Cons: "Nothing"

Pros: "Entertainment was great! Great selection of movies!"

Cons: "The earbuds are terrible, I personally don't do well with that style - i would do research to see what the most universal type head phones are used because these were the worst. Also the control to my entertainment was on the right side, where the middle person kept changing my channels and volume. I would have liked for it to be on maybe the left side where no one else could touch it. (I sat at a window seat) The guy next to me fell asleep and so it was super hard to get to my controller (although there is one on the computer, he was still messing with it with his elbow)."

Cons: "2 hour delay and gate changes were ridiculous"

Pros: "Everything was splendid as usual. Except for the flight attendant "serving" the bulkhead, which costs an extra $90. He consistently effectively told us to shove it when we needed the slightest thing. Never had a bad experience w/ JetBlue employees at any time. My two seatmates suffered the same rudeness, in addition to a broken tv."

Cons: "Only the aforementioned flight attendant. rkbarnettphd"

Pros: "I like only 1 thing wi - fi is working good."

Cons: "I don’t like anything. It’s a worse airline ever i take I would like to suggest never ever fly with jet blue . I go through so many problems so rude employees working at help desk . Especially steven he said he is supervisor then he says he is only shift leader instead of helping he just talking so mean guy . This is really a big story i try to put in small words ...i fly with them on march 2nd LAX to JFK my finale destination is amritsar in India because of their fault i miss my next flight . The lady help me in morning she is very mean i wanna talk to supervisor she say I’m supervisor but she is only shift leader.i forgot her name . When steven told me he is supervisor i was like"

Pros: "in plane travel comfort"

Cons: "Airport luggage & kiosk check in: no staff help. TSA was too long. Arrived 1.5 hrs before flight, arrived at gate 5 minutes before gate closed."

Pros: "The crew. The plane. The space. Everything"

Cons: "I forgot my headphones so it was a bummer to have to buy them but other than that everything was amazing! I love Jet Blue!"

Pros: "Smooth flight all the way from LAX to JFK. Kind flight attendants always attentive."

Pros: "Leg room because I sat next to the emergency exit"

Cons: "Everything except leg room. First, your team never offered beverages. When I asked them about it, they said that they didn't want to wake anyone ... really? Like the whole plane? It's a red eye flight ... I'm sure most would take at least a water. Meanwhile First Class was served every two minutes for everything they wanted ... and us folks that make up the rest of the plane ... we don't count? So, everyone basically went to the fridge to get drinks. Water wasn't even offered ... huh? Also, your seats were ridiculously crammed ... extremely uncomfortable. Other than that, I'm glad we made it to New York."

Cons: "Security line at JFK is awful. They only let expedited boarders through, and didn't process other lines for 30 minutes. Many people missed their flights. Even worse, a free screener was standing there, but didn't want to work. Only after many people complained did he start processing our line. And then the TVs on our airplane were broken."

Pros: "I arrived 3 hours early and was able to switch to an earlier flight."

Pros: "Everything was on time. The plane was clean. Most importantly there is more leg room of Jet Blue than on all. the other carriers."

Pros: "Boarding was delayed but we arrived on time. I always enjoy flying JetBlue and intend to do so in the future."

Cons: "I was expecting the same choice of movies that I had seen on the westbound trip, so I could finish one that I had started. I'll have to find it elsewhere. Chocolate chip cookies were recalled. ????"

Pros: "Never again will jet blue get a penny from me - worst flights ever !!!!!"

Pros: "The crew was extremely helpful and friendly! I really appreciate their efforts and professionalism."

Cons: "The seats are typically more comfortable. Towards the end of the flight I experienced lower back pair which is not typical for myself."

Pros: "Smooth flying experience all around. I appreciate their "healthy" meal and snack options."

Cons: "Onboard meals are expensive, and of tiny portion, sometimes they run out of meals, so we went hungry during the flight."

Cons: "The ambient lighting used throughout the cabin was too bright and stimulating to let me fall asleep in an overnight flight, should have been dimmed more or turned off. The seats did not help the comfort levels either, should have been able to recline a tad bid more. The carry-on-bag situation is getting out of control, you should crack down on people who bring too many bags or oversized bags that should be checked in instead."

Boarding process was very smooth

Cons: "Food"

Pros: "yes"

Pros: "Delta is the airline to fly if you have to fly (like I did) during a pandemic. They made sure at every turn we felt as safe as possible. They had passengers distanced from each other the whole time, handed out sanitizing wipes as we walked on the plane, made sure folks kept their masks on, gave us individual little baggies with snacks and water bottles that also had individual hand sanitizer packets. I felt so much more safe flying Delta on my way home to Hawaii in July than I did when I flew American Airlines on my way to the mainland in June."

Pros: "Great crew."

Cons: "Entertainment system malfunctioned constantly"

Cons: "I dont know WHY Delta changed my flight with ALIITALIA, but, DON'T DO IT DELTA. The check in process took an hour, not talking about the line, the ACTUAL checkin at the counter. I couldn't complete my web checkin at the AliItalia web site. Landed in JFK, still sucks as an airport, nobody helps, nobody explains anything, very poor signs and instructions, Global Entry kiosk are hard to spot. My connection ticket didn't have the TSA/PRECHECK legend, went to AliItalia counter, the lady at AliItalia barely said anything when I asked for help with that, her immediate answer was to disengage and sent me to another terminal "to talk to Delta". She didn't explain or didn't want to give an explanation until I started to act as an already 9hr30min flight frustrated customer in a very old, very poor plane with poor food service. Again, I bought an over $1,000 ticket with DELTA, NOT ALIITALIA, if Delta send people with their "partners" at least make sure that they are taken care of properly."

Pros: "Seating and serving, both very good"

Cons: "I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do..."

Pros: "Quiet economy service let me sleep on the redeye."

Pros: "Crews are very friendly"

Cons: "uncomfortable seats, thin seat cushions"

Pros: "Nice smooth flight"

Pros: "Crew was excellent. Friendly and always with a smile."

Cons: "The headphones distort the sound too much. You miss half the dialogue if you are using the Delta headphones."

Cons: "Friendly crew and lots of good free snacks!"

Pros: "Delta is always fabulous! Their crew is so helpful!"

Pros: "Free Tillamook snacks that were filling, upgraded snacks"

Cons: "Most of the crew. They were literally no smiles except one nice lady. Just blank stares and quick handing off, not expecting a smile, but most of the crew was cold for idk what reason (except one nice lady)"

Pros: "- flying business was great. Comfortable chairs that lay flat. - entertainment options are amazing. Worthy of any international flight."

Cons: "- staff was not very friendly. At least one of the businsss class stewards. - Food options for breakfast limited."

Pros: "I did not like nothing"

Cons: "Custom took for ever they only had 2 agents working and I Missed my fight to nyc"

Cons: "mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule"

Pros: "Crew members on plane were fine, but crew at JFK airport needed training in customer service skills."

Cons: "Big delay because no running water in bathrooms, which caused me to miss 2nd flight. Seating was ridiculously tight. Check in online was problematic."

Cons: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"

Cons: "-"

Pros: "good flight and pleasant staff"

Cons: "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"

Pros: "I liked the fact that were were able to watch movies complementary, staff was very kind and looked good and for the most part the air craft was spacious than United Airlines"

Cons: "I disliked the fact that their weren’t any charging station, I wasn’t able to to charge my telephone device previously but I thought I would be okay sonce air crafts that I have boarded have out lets to charge devices, was an inconviencesince I wasn’t anle to contact family. Also there was complementary movies to watch but there werent any head phones that were given, united aire lines provided us with head phones for entertainment."

Pros: "Entertainment"

Cons: "The crew do not know precisely their proceedings. This cost me alot of money, effort, and time."

Pros: "Great service!"

Cons: "The female flight attendant needs an attitude adjustment. She behaved as though she was doing a favor"

Pros: "Food was ok."

Cons: "Flight attendants could have been a little more friendly and helpful."

Pros: "Had to cross terminals and the pathway was closed due to an international flight landing (poor planning on LAX part) so had to exit and reenter terminal through TSA. Flight delayed an hour then cancelled due to control panel failure. 10pm flight became 12am bus (and originally told it was 11.15pm bus which was "stuck in traffic" when google map traffic was all green). Got back to SD 4 hours after scheduled time."

Pros: "Everything on time which lead to a stress free flight and travel. Great flight crew and smooth flying. Great communication from the captain. Also wasn't expecting to be fed on the LAX-NYC flight!! Nice touch made me think of how it used to be."

Cons: "Cramped seats."

Pros: "I was able to pass the time with ease. A+++ in flight experiences. Great airline staff and awesome food."

Cons: "No complaints whatsoever."

Pros: "Empty seats, room to spread out"

Cons: "average food. poor corrdination for the connection transfer"

Cons: "Basic economy has way too many restrictions"

Pros: "Friendly, helpful, kind, confident and easy going flight attendants really made this flight stand out. The seats in economy were comfy and new; the touch screen Tvs were updated and functioned properly. The snacks were healthier. Way to go, Delta! Keep it up!"

Cons: "To be clear, I do not have an issue with overweight people. That being said, I was put in an extremely uncomforatable position on this flight. My seatmate was a woman who easily weighed 400 pounds without the slightest exageration and was 5'7 at best. She carried all of her weight in her midsection and behind, which was truly uncomforatable for us both. As she attempted to squeeze into the aisle seat it became apparent that with the armrest down it was not going to happen. She raised the armrest and finally maneuvered into her seat and part of mine also. Not only was her bottom in my seat but her stomach was resting on my entire right leg. It felt like a toddler was sitting on my lap. This was beyond uncomfortable and embarrassing for us both as it was clear that she knew how intrusive this was and kept apologizing. My leg went to sleep after about 15 minutes so I asked to be let out. I approached the flight attendent and requested that my seat be changed to which she responded that the flight was full. I know it wasn't because I could see an empty seat about four rows in front of me. Finally I sat back down but every 15 minutes or so she would get uncomforatable and get up to stretch. The first time it was a welcomed break, until she came back and flopped in her seat with so much force that it felt like someone had ran and jumped in my lap. This occurred 4 or 5 times during the flight. I am not sure what the policy is for obese passengers, but it should be relooked. As a passenger I should not be put in a position to address another passengers weight. I also should not have to pay for a seat and only get to use 2/3 of it. Lastly, no one should ever be allowed to put their body parts on top of another persons lap and that be considered ok."

Pros: "Premium boarding breakfast sandwich pretty good"

Cons: "My screen stopped working in the middle of an episode."

Cons: "My row didn't have sound on our entertainment system. I was able to move to another seat and they did compensate the couple that was next tho new with beverages and miles to their account."

Pros: "Best flight so far. Thanks"

Cons: "Bumped from original seat. But that was ok."

Pros: "The gate attendants were extremely helpful in boarding this flight despite delays at the destination. They accommodated everyone and did their best to deliver efficiency."

Cons: "There were select in-flight crewembera that not only spoke rudely to passengers but also openly discriminated against passengers on board. They openly stated "It's always easier up front, isn't it?" They were openly rude and impatient with a group of passengers who clearly needed their interpretor and refused to provide any guidance when they group was nervous about missing their connection due to the delayed flight (they did actually miss their connection and were left to "look at the boards outside.") I personally experienced direct rudeness that was simply beyond what should be considered acceptable. A gentleman attendant was pouring ice into his bucket and due to a leak in the bag, she was pouring water all over my entire jacket sitting on my lap. Stunned by this, I loudly asked him to please stop and proceeded to ask for napkins. His response was "it's just water, it's not a big deal." I responded to say, "it's actually on my enitre jacket and I need to check that it didn't hit my laptop in my bag" and the response was "it's just water...you don't need to yell at me." I genuinely was frustrted but by no means was yelling. I was handed napkins and when he finally saw just how much water he had poured onto my jacket (the entire half of the jacket was soaked)...the response from the attendant was "Oh, now that I see how much it is...I actually am sorry." Implying..he previously actually wasn't sorry at all. I say with FULL certainty that had I been sitting "up front" or in first class...the apology would have been immediate and freely offered and would not have come with a degree measurement of damages. I am a loyal Delta flyer and more and more so I'm finding it hard to stay loyal to an airline with staff that continues to disappoint and concurrently creates such difficulties throughout the booking process."

Cons: "As a Platinum AFK/KLM Skyteam member I was NOT allowed to use the Delta Lounge. On the flight the meal choice was poor and the staff were not really geared to serving regular clients. The movie choice was poor. I expected better!"

Cons: "My flight got cancelled without letting me know in advance I was in the airport and spent me hours to switch a flight I ended up arriving at a different airport and need to spend more money for über"

Pros: "Hassle free left on time arrived early San Jose nice airport and drive to red wood city picturesque Staff friendly and cookies great"

Cons: "On this occasion I actually enjoyed it all"

Pros: "They did fly.... finally"

Cons: "Missed connection to Bangor. Had to overnight in NYC. Substituted smaller plane for this transcontinental flight."

Pros: "The seats were comfortable. Loved that we all had our own TV's with free movies available. And loved that we were all served free food."

Cons: "No complaints."

Pros: "My Delta flight was a code share with Virgin Atlantic. A pleasant flight overall with my first impression being an airline with current popular music playing in the background and flight attendants cheerful. Since I was traveling alone, I opted to not purchase my seat prior to my flight date, instead I chose my aisle seat within 24 hours for free. I checked in my one bag and found out I had pre-checked so my security check went so smooth at the new terminal 2 at LAX. Looking forward to my flight back on June 15."

Cons: "Had a toddler behind me crying and screaming the last 40 minutes of landing into Heathrow because she couldn't sit on her mother's lap and made it quite unbareable for all of us in the vicinity. Wondering if there was an alternative way to handle the situation."

Pros: "Delta service and conford are great."

Cons: "Pay for wifi"

Cons: "I understand delays happen, but Delta delayed the flight significantly and only informed customers around the time they had arrived at the airport - especially for an early morning flight, where you are counting on being able to sleep on the plane ASAP, that is absolute hell. If they had messaged even 30 mins earlier, we could have rescheduled our cab and slept at the hotel given we were on 2 hours sleep. We received the text 3 minutes before we arrived at the airport and tried to sleep on benches as the front desk kept delaying the boarding time by 20 minutes 4 times, each time exactly at the previously extended ETD, which is far more frustrating than if they had just extended it once by 80 minutes so we could legitimately relax."

Pros: "Delta flight attendants were much more pleasant and friendly than any other airlines. They made my red-eye flight comfortable."

Cons: "Trying to board was a mess. It was disorganised and inefficient."

Pros: "Worst experience ever."

Cons: "While my experience with Virgin Australia was good, I will not book with them due to the co-share with Delta Airlines. I missed my connecting flight from LAX to JFK due to additional security screening. As such I was advised to head to the Delta terminal to be booked onto the next available flight to NYC. After waiting over an hour in line to be seen by a staff member, I was told that they couldn't change my ticket as it was a Virgin flight. The same staff member didn't seem to even understand the concept of 'co-share', and also told me that because I booked through Kayak and not Delta that they could not help me. This makes me think that booking through a third party is a risky move. I was told there was absolutely nothing she could do, and that I would have go to a Virgin Australia Counter. This involved taking all of my luggage from Terminal 5 - all the way to Terminal 3. I was assisted by Virgin Australia, where they apologized for my experience, and confirmed that it was Delta's responsibility (and that they were capable) of rebooking my flight. Virgin booked me onto a later flight, but I still had to walk back to Terminal 5 (Delta) to give them my checked luggage. I was once again told that I didn't have the right ticket (details listed Virgin and Delta flight number - so this was way too confusing for them). Finally they printed my a boarding card and took my bags. I then ran through security and to gate in time for my flight. Flight was fully booked, due to a many people no doubt experiencing the same thing. Food was awful. Was a big step down from the Virgin flight in every aspect. There was not a single Delta Staff member who would even try to understand or be helpful. I will never fly with Delta again."

Pros: "That we got there on time. And landed safely."

Cons: "Honestly I have no complaints but they could at least serve something for a 6 hour flight"

Pros: "Comfortable seat, Meal was delicious, crew was friendly"

Cons: "N/A"

Pros: "The flight crew and the captain were terrific."

Cons: "Gate agents were rude. Everybody was forced to check-in their carry on luggage due to the small plane. This information should have been shared before boarding. We were informed as we were boarding and had to scramble to remove the laptop from our carry-on and help up passengers behind us from boarding. A totally unnecessary stressful situation created by the gate agents for failing to share information. Once we got onboard we saw carry-ons larger then what we were forced to check-in. Evidently, enforcement of standards is at the gate agents' discretion."

Pros: "One flight attend was especially careful of not hitting elbows with cart coming down the aisle."

Cons: "More food options! And, as always, more room in seat."

Pros: "Crew and food"

Cons: "We were delayed an hour and when we arrived late no one was there to meet us at the gate. We had to wait to deplane."

Pros: "Delays. Standbys. Cancellations. No explanations provided."

Cons: "EXPLANATIONS!!! Don’t bump me from a flight and not explain why!"

Pros: "The flagship first seats in American Airlines are among the best in class given that I only flew from Miami to JFK. Fully flat beds and ample room."

Cons: "Very limited food options."

Pros: "Surprisingly enough leg room for me, even though im 6 foot 6in. Staff on plane were very very nice."

Cons: "In lax The women checking your ticket before you go upstairs to security was super rude. Theres one tiny bathroom in the entire AA terminal."

Pros: "Arrived ahead of the scheduled time"

Cons: "Plane was less than half full yet the crew appeared pressured .... one crew member didn’t wait for me to complete my request and she brought me eat phones yet I wanted to ask for water to drink! Seats don’t recline much ...."

Pros: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"

Pros: "Snack was a good portion. Filling for a 5 hour flight"

Cons: "Entertainment system did not work for my seat. No movies available"

Pros: "They were rude, unhelpful and I will NEVER travel with them again. In fact I canceled my ticket entirely and booked with another airline at the airport."

Cons: "Lows you customer service"

Pros: "Asked a stewardess to turn the heat up and she did."

Cons: "Freezing cold air conditioning. Every person I could see was wrapped up in their blanket before we had even taken off."

Pros: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."

Cons: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."

Cons: "Food and drinks could be better"

Pros: "Crew very friendly couldn't be more helpful. Food snacks and drinks good. Very efficient boarding system the best I've encountered."

Cons: "Roof mounted tvs a bit disappointing and the films were just repeated. Coffee needs coffee in the cup, it was just milk and water no taste of coffee."

Pros: "Good space in premium"

Cons: "Female cabin crew were aggressive, discourteous and frankly rude to the passengers when they had to verbally communicate. I hear this so often with American cabin crew. When I started to experience this I became aware of the same trend in regard communications with other passengers. Very unattractive."

Pros: "upgraded to business, which made for a nice ride home."

Cons: "seat and monitor seemed to have minds of their own, but only caused a minor inconvenience I'm frustrated with AA's information on movies, which is questionable and unrealable. For example, the recently released film 'Coco' was listed as PG-13 and not included in the "Disney" category. "Justice League" was listed as R. There are several other examples of misinformation in their movie listings. For parents who use the ratings as one piece of information to guide their children, it would be nice to have correct information when making selections. this problem is not new; it's been this way for over a year now. I hoped that over time they would get it right, but alas, it remains inconsistent at best."

Pros: "In flight entertainment"

Cons: "Terminal 5 at LAX is a mess."

Pros: "The overall service x"

Pros: "The check in agent was a complete &$@?(. I had luggage and asked if I there was a counter I could just go to. I was told no. After figuring out self check in at 5 am I had to tag my own bags then see her at the counter and reshow all my id etc. it would have been much easier to skip the self check in as o has asked. But that’s what I get for getting an American Airlines codeshare."

Cons: "American Airlines service was horrible, both on the ground and in the air."

Pros: "Due to a strong tailwind we arrived 45 minutes ahead of schedule. Great service with attentive attendants. However the plane was older than me, no real entertainment system or outlets to plug in smart devices."

Cons: "Plane needs to be retired or retrofitted to accommodate smart device charging."

Pros: "Flight was delayed an hour in LAX due to mechanical issues. Entertainment system was great."

Cons: "Flight Delay"

Pros: "Roomy seat"

Cons: "Lousy food"

Pros: "Loved the individual TV & ability to charge my cell phones"

Cons: "Very tight leg room, no food to purchase, no snacks."

Pros: "Instead of British, my plane was changed to AA. The plane was very old and outdated. For a long international trip, it was disappointing and scary at the same time. No personal monitors, no phone or iPad charger, dirty and old bathrooms.... just disappointing."

Cons: "Instead of British, my plane was changed to AA. The plane was very old and outdated. For a long international trip, it was disappointing and scary at the same time. No personal monitors, no phone or iPad charger, dirty and old bathrooms.... just disappointing."

Pros: "Price, new plane, interactive system"

Pros: "I haven't flown AA in a while, I was impressed with the entertainment and food!!! They had a variety of movies. Also, the food was simply but delicious! Cheese and fruit!"

Pros: "Comfortable seats, attentive staff"

Cons: "More non dairy food obtions"

Pros: "Flight attendants were very friendly and attentive."

Cons: "I didn't like the fact that I paid for 2 seats with extra legroom to find out that the entire plane was extra legroom. The flight attendants weren't friendly at all. I have had nothing but trouble with American for this past trip. From losing my reservation to this, it has been a nightmare. I hope I never have to fly them again, I tried complaining to customer service. You can't call them ; only email them. I could go on and on. They need lessons with their treatment of their passengers."

Pros: "Good"

Cons: "Service"

Pros: "Surprising seat comfort in economy."

Cons: "People still using mobiles as we were taking off. Crew seemed not too bothered."

Pros: "they would not let me up grade and there was plenty of room to upgrade"

Cons: "I am handicap and was not given a upgrade"

Pros: "not a lot"

Cons: "flights were re-scheduled and therefore had to travel a day early causing overnight expenses in NY. Re-scheduled flight was also delayed by an hour!"

Pros: "I was traveling with an infant and the staff was so helpful. I will definitely fly AA again."

Pros: "The in-flight entertainment was definitely the highlight. The cabin crew was friendly and attentive."

Cons: "There was a 2hr+ delay for boarding."

Cons: "Boarding process was bad, the kisok did not print all the boarding pass . The Flight was delayed and the Airlines was extremely poor in communicating the same."

Cons: "I miss the flight because of machine JAM paper for the paper tag .. A lot of people was waiting for the customer service and only 2 counter was open only .. Very bad airline"

Cons: "The delay with American flights in LAX were frustrating to deal with after several hours of traveling prior."

Pros: "New plane with leather like seats and good entertainment system."

Cons: "They lost 1 of 4 bags."

Pros: "The airline was excellent, I am over being cramped in these planes for long flights. Unfortunately living in Australia makes us have to do the long flights."

Cons: "When you are travelling on long flights travelling all night, people in front have seat reclined right back and it is so hard to get out when you need to go to toilet."

Cons: "The plain was an old model with no personal screens... So boring"

Cons: "Great"

Pros: "Upgraded from Business to First on a transcend A321. Seats amazing, hard product is just superb on these planes. Crew good but a bit animatronic as always with AA."

Pros: "Non"

Cons: "I could not change the flight with less payment so I missed the flight and booked another one."

Pros: "I got to my destination safely. That's about the only good thing."

Cons: "The flight was delayed 4 times. The airline was not very helpful during times of delay - normally airlines would offer food or drink vouchers - none of that. The flight was delayed for a total of 4 hours. When I arrived into LAX, I had requested if I could go on an earlier flight if there was space (rather than catching the later one - an hour later). They asked me to pay $200 to change it. Fair enough if you want to charge me for a change of ticket - but then the plane that I was supposed to go on got delayed for 3 hours and you don't offer any sort of compensation - thats really not something I expect from American Airlines"

Pros: "How quiet the late night flight was. Little disturbance from the crew."

Cons: "No alternate seating options ."

Not sure why we left 50 min late after together boarded the plane ….. we taxied around for 35 min ans SFO isn’t that big

There was no snack or anything but drink.

Boarding was so chaotic. Seats are way too small. When deboarding the plane, no one gave instructions and it was more chaotic than boarding. Pretty disappointed in the lack of diversity in the crew as well.

Pros: "United Airlines is putting customers and employees at risk. It is an insane and absurd as it is disgraceful. During boarding you will see painted arrows on the ground urging you to be "6 feet apart" from fellow travellers. You will then enter a the plane and be 6 inches apart as the plane will be FULL. Fly Delta where they block off middle seats and social distance. United CEO Scott Kirby does not care about customers or employees. The absurdity of the juxtaposition between the "6 feet" signs in the boarding area and the COMPLETE ABSENCE of distancing on board tells you everything you need to know about United."

Cons: "Practice social distancing on the plane. There's a pandemic. This is the NUMBER ONE thing you should be doing to assure safety of passengers and crew."

Pros: "The flight was great. No complains to the crew."

Cons: "The drop-off bags at LAX is a mess and you have to stand in two separate lines to drop off your bag. First you have to print the tag and then go to another long line be with 2 employees only to drop it of instead of having one place to print and drop off at the same time. Poor system. Moreover while there was plenty of time my bag did not make it on the same flight. It will arrive on the next flight hopefully. I had to wait in another line for 30 minutes to arrange the delivery and verify all my information. I truly believe that to make a trip great both arms - the airport and the flight experience should be perfect. Unfortunately the ground experience does not allow me to give a higher rating."

Pros: "Cost"

Cons: "Aircon too cool"

Pros: "The check in process at LAX was very efficient and smooth. and the crew on the plane was very considerate. And the tv system on some of the planes is very enjoyable."

Cons: "There was a technical issue on the plane so they had us get off and wait hoping they could fix the problem. It turned into a 3 hour wait. They covered a meal for us which was good and gave us $50 off our next flight. But I’m not sure I want to book united again. The lady at the service desk was not very patient (which is understandable since a loy of people had to rebook their connecting flights). But I was smiling at her and just asking how to go about changing our connecting flights and she seemed a little bit ready to get rid of me. And the next plane we got on, one of our tv screens didn’t work. And the connecting flight was delayed also because of a technical problem."

Pros: "The flight was relatively short and uneventful."

Cons: "The workers at the airport, airline door, and flight attendants were all very rude. After sitting in LAX traffic for over 2 hours, they could’ve at least attempted to be friendly and helpful. I swore I’d never fly United again, and this solidified my opinion."

Pros: "We arrived on time despite leaving 45 minutes late"

Cons: "LAX now buses people to the planes. We stood on the bus for 45 minutes and then drove for 10 minutes on an active taxi way. The crew for united just does not seem motivated anymore on any flight. Even in first class we were offered water only 2 on a 5 hour flight. The crew just sat in the front and looked at their phones. The food made me sick for two days - so it is better to just not eat it and bring your own. It is sad as I united used to be a great airline and now they just seem to focus on what new fee they can charge."

Cons: "I had to check my bag at the desk which I had not anticipated. When I checked in at the kiosk I was told I could only take a personal item - no carry-in size bag - because of my ticket classification. Very disappointed to have to spend $30 I did not plan on."

Pros: "United seems to have simplified how it separates the boarding groups, so getting on the plane was well organized. The 787 aircraft was spacious and comfortable, which seems to put both passengers and crew in a good mood. Lots of entertainment options were available, so the three hour flight flew by. And we arrived early! A great experience on United."

Pros: "The 787. Great plane. Great ride."

Cons: "Crew members on all 37 United flights that I have taken in the past 19 months have been rude, unpleasant and grumpy. They do not accommodate modern methods of making children comfortable in seats, such as the use of jetkids and jetbox accessories. I have experienced lies (yes, I’ll be back with more water! Sure, I’ll check for some eye wash for your wife.), misleading (embellishing rules, enforcing rules that do not exist) and overall terrible behavior. With the exception of a few ground crew members who’ve shone through, my interactions with United staff have not been good."

Cons: "Not much choice of good movies"

Pros: "Spacious enough (for economy), decent food, no delays in boarding or in schedule"

Cons: "I was surprised at the rudeness of the female staff towards people who didn't understand her the first time she said something. Obvious looks of anger and condescending tones towards those people spoke to poor customer service; however, one male staff was really friendly and fluent in Japanese. Very helpful"

Cons: "One crew is rude while I was ordering food while she is delivering the beverage after the order time. She simply told me they don't have what I want to order and leave. After 5 mins, I pushed the service button and nobody responded. After half hour, I ordered the food from another crew passed by. After I landed, they suppose to return my stroller set at the airplane gate. But they said it is not there, ask us to wait at the airport gate. We walked outside and they broadcasted again, I didn't hear very clearly but followed most parents to walk out. We wait at the baggage claim for almost 1 hour and finally, the baggage crew came back to the gate and found our stroller."

Pros: "Very nice people working and good service."

Pros: "Nothing"

Cons: "I had to print out my own labels for my bags. No one told me this . Mind you, I was already in line! I had to go print label. Get in line again. Attendant said I need to put the label on myself. And for me to step aside. I was not gonna get out of line again. No one was there to let customers know of this labeling. People were confused! Then I paid $25 online for my luggage. Then my luggage was over 50 pounds. I was charged $100. So I paid $125 for my luggage. Lax TSA Employees are rude and mean. Yelling do this and do that. Like we prisoners. I will never fly United again. I will let everyone know of my experience. Terrible customer service. Then your screens don't work on your airplane. Cannot watch movies. Therefore your plane is not up to par. But I paid up to $700! Never again. Good luck United."

Pros: "On a recent trip it was very good to be in the new dreamliner and with staff that were enthusiastic and being able to deliver a good product, food and comfort wise was a big bonus. Thank you"

Cons: "The movie not updated. No chinese movie. Love the pillow and blanket at business flight."

Cons: "we received email for the take off schedule changed to one hour early. End up when we arrived LAX and it got delayed 1 hr for take off due to air traffic. So when we arrived at SF, originally we only have 50 mins to catch on the next route to Osaka. There was no gate # provided on our boarding pass and we have to look for the international terminal for boarding. Due to first delay in SF, the time was so tight and the international terminal was so far away, we had to run like HELL and we almost suffered from heart attack. We barely made it and there was no one to help ever. we had to figure out on our own. This was very bad experience and was not acceptable with such poor arrangement."

Pros: "I'm sure this flight would have been fine if it wasn't missed due to previous maintenance delays on my first flight causing a catastrophic snowball to my entire trip."

Cons: "2 of the flight attendants were not friendly and one was flat out rude. They handed out some form that needed to be filled out before we entered Hawaii. When I asked for a pen she said they don't hand out pens and to start asking neighbors, which didn't have any either., however when she came back around to pick the forms up and some people didn't have them filled out she reprimanded everyone and kept saying you had 5 hours to fill these out. Her communication skills were not what I expected and her lectures were not necessary."

Pros: "We had arrived a little ahead of schedule"

Cons: "For an almost 6 hour flight, they chose a very small plane. Probably because they didn't sell enough seats on the flight so they downsized. Anyway, lots of people who boarded towards the end weren't able to store any carryon luggage. And as I listened to the crew talk to them, they weren't very nice about it. Sounded as if they were saying it's the passengers fault. We are allowed 1 carryon and 1 personal bag. For any flight that is longer than 3 hours, I believe the airlines should at least allow passengers to have 1 free check in. Then maybe we wouldn't be trying to carry everything on with us. Our flight to Hawaii wasn't very comfortable either. We had purchased economy plus but it didn't seem all that comfortable. Maybe because it was a smaller plane. I think it was a 737, not really sure but it had 3 seats on each side with no middle row. Food is for purchase! Outrageous."

Pros: "Staff was pleasant, decent movies overall."

Cons: "I can't eat mushrooms. Both meals had mushrooms (3 out of 4 entrees) and it wasn't always obvious which ones. Additionally, the second meal with seafood or pasta, the pasta obviously had mushrooms so I chose seafood, even though I don't like most seafood. Mushrooms all mixed in with the seafood, so I had to pick them all out. Also 2 of the accompanying sides had mushrooms. Do they have a mushroom fetish like Cheesecake Factory? Need more consideration for people who may have varying food requirements that are unavailable to address during the booking process. I know you can't please everyone, but why overuse an ingredient that has a relatively low appeal to potential passengers? Will try again, just hope they can use similar customer service in their food preparation as they have otherwise."

Pros: "The seat next to me was empty which made the whole long flight more bearable."

Cons: "Typical United service, without any bells or whistles."

Pros: "The flight was on time. Nothing else was acceptable about the travel on this plane."

Cons: "I was made to check in my carry on bag because United made this Economy Basic ticket where they fly the over head bins empty. They charge 25 for the checked bag and only allow a personal item on board. This idiotic arrangement wasn't even clear to me during booking. And i don't understand what sense it makes to create an entire class of passengers stripped of their luggage. It's definitely not customer-centric approach. The wifi was dead. It is ALWAYS dead. No entertainment was provided. I'd prefer the flights from the 90s where i could watch a film on a shared screen with headphones."

Pros: "A 3-hour stop over for the connection was not enough!!! The flight to San Francisco was delayed another 90 mins, causing me to miss my 15-hour flight to Singapore, although we arrived 10 minutes before the United Flight! Ten other passengers missed the flight! A travesty! Worse, with "no hotels available", I was rerouted to Chicago for a flight via Tokyo at 1300 the following day! In short, a 30-hour trip became 48 hours of hell and of course an 18-hour delaed arrival in Singapore. But there was more: my luggage was "lost" and thus arrived two days late!!!!! The only saving grace: friendly and helpful UA staff in San Francisco and especially in Chicago. Wow! I deserve some compensaton, wouldn't you all agree?"

Cons: "Please see above!"

Cons: "This was 11PM flight from LAX to SFO which takes about an hour and a half. We sat on the tarmac for nearly two hours with little feedback from the crew and screaming kids (I too wanted to scream). When I requested information, I was told that they had to remove a passenger and get gas. It sounded like a cruel joke. Unprofessional, disrespectful and all around terrible experience."

Pros: "Very meticulous pilots, very friendly and accommodating cabin crew"

Cons: "When we made reservations in February we opted for economy plus seating 8C and 8D on an Airbus A320. In June we received notice of a schedule and equipment change to a Boeing 737-300. I was not told or given the option to change seat assignments, and we were assigned middle and window seats 28E and 28F, which were torture, so narrow and almost no legroom. Why weren't we automatically assigned economy plus seats? Adding insult to injury I had to apply for a refund for the seat upgrade, which again should have been automatic. Seeing as how the return flight was code-shared with AirCanada, United did not give us the option to upgrade seating, so I was forced to call United, waited almost 40 minutes so that they could give me the AirCanada booking reference number which then enabled me to upgrade seats via AirCanada's website. Lucky thing too because there weren't many economy plus seats left. I consider myself to be a savvy traveler, but there were too many unknowns and hoops to jump through in order to get proper seating. Plus the extra fees for premier access and baggage are exorbitant. Finally, I bought an egg white flatbread snack which was awful. I don't see how United gets away with this treatment, it certainly doesn't make for an enjoyable experience when vacationing. In fact we are seriously considering not taking any more vacations requiring flying. We're happy that airlines are profitable, but not at the expense of comfort or navigating options that require very sophisticated knowledge."

Cons: "I bought a ticket on KAYAK and it was united flight from Los Angeles to Las Vegas. I buy many tickets going from LA to Vegas. After no indication about any extra costs but only the inability to check in… At the airport I was warned by one of the agents when she told me that my basic economy ticket would not allow me to bring my computer back on the plane without being charged. I've never experienced this in my life. I said I'm not paying and I went through TSA and I boarded without any problem. United has just been axed off of my list of Airlines with which I will travel. Come to think of it the only other airline that I can choose not to travel on his Spirit so United has reached new lows!"

Pros: "Nothing"

Cons: "Told the gate attendant I was flying home for my dad's funeral and if there was anything they could do to move my seat from a middle seat to aisle seat he said not without charging me but I could ask when I boarded the plane. Once the doors were closing I asked the flight attendant if I could move up one row to an open aisle seat she said no not without charging me. I said there's no one in that whole row and I'm flying home for my dad's funeral and could they make an exception I would show them the obituary and funeral brochure if needed I just wanted some space. She got another gate attendant I explained the same thing and he said no. He said the seat will have to remain empty if I wasn't willing to pay for it. I told him r u serious? U r that inconsiderate and heartless as a company. I've already booked 2 flights w United and u can't make an exception as I was in tears he said no nothing. And walked off the flight. This airline is heartless and deserves all the bad publicity it's getting. Horrible horrible service. And the flight attendant Beth did nothing about it after he left."

Pros: "Horrible service"

Cons: "Very negative about this company they did two times cancelation, at first was problem with lights in plane and we stay over an hour, then they say that the airplain has mechanical problems and we waited about one more hour, then they returned us to airport and we waited one more hour, finally after 3 hours they start to board us but service was horrible so rod boarding people. So I hade meeting with singing contract in the morning, I was late contract cancelled and I lose my money..... The company did not any compensation. I'm so Negative, negative, about this company, not recommended will never have again"

Cons: "Roundtrip flight to Seattle with a layover, first flight went without incident, so far so good. On the flight back (during a layover) literaly 5 minutes till boarding the plane, the pilot is ready to go, the people are standing in line, United decides it wont make enough $ on the flight and gives it to an Ontario flight. We are canceled and now have to wait 4 additional hours in the airport. Was told it was air traffic control that messed up, not United, which was not even possible and an obvious untruth. Was offered a complimentary bottle of water for the trouble. Classic united."

Pros: "Really friendly staff, communicative, helpful. Gave good directions. Plenty of leg room on flight."

Cons: "Beyond the control of United, but LAX is a nightmare of an airport. Traffic control caused delays, airport staff more of a hindrance than helpful. Border control mumbling and barking orders at people like they're cattle. Not the best way to welcome tourists, but at least United Airlines crew made up for it with their smiles."

Cons: "I had a seat that had a monitor that was steaming code in front of me for 6 hours. It couldn't even be turned off. The only thing the crew offered was a piece of cardboard to cover it up. "If you download the United app you can pay to stream movies." I hate United and I don't use that word often. I would much rather give praises than complaints. Pay extra for food, entertainment, emergency isle seats... not that the tickets didn't already cost me a fortune. Crew even gave me grief about hanging up my suit!?! I flew to Thailand recently for less than flying to Texas, and everything was included, comfortable, and FRIENDLY. NOT UNITED."

Pros: "I had a medical emergency and the flight attendants were so very attentive, particularly Sue. It made all the difference and I felt better. You certainly never want to have that happen to you, but if it does you want compassionate and well-trained help around you."

Cons: "Ran out of the food that i wanted... settled with something that wasn't great."

Pros: "Love the stroop waffles."

Cons: "Partially at fault of late arrival, but we only landed 10 minutes late, and were immediately rushed through baggage claim and customs to re-check our bags for the next flight. There my bags were scanned and all the guy said to me was "ooh that's too close" and walked away. I then stood in a line that did not move for over ten minutes, with only three people in front of me, while 6-7 desks were empty and doing nothing but talking amongst each other. I then called the guy that scanned my bags back over to ask why I was still standing there while my next flight was about to board and he told me I'd been rebooked!! I didn't want to wait for the next flight so then had to sprint, with my bags, from terminal 2 to 7 (which if you've ever walked through LAX you'd understand how unpleasant that was alone). I did make the flight, but just, thanks only to the girls at the checkout counter who were actually willing to help me, although not eager to."

Pros: "I enjoyed the movie selections"

Cons: "My seat was given away to a stand by passenger. Even though I showed up on time the crew member refused to give me my seat back."

Pros: "Gate and customer service agents were kind."

Cons: "Gate agent and computer decided to give standby seating to terminal traveling customers after a weather delay pushed our original flight past my connecting flights departure. E.g. The airline could have let me make my connection, since other guests, who had no connections to make and were also stand by. In addition, customer service refused to offer a hotel voucher, instead offering a third-party 'wholesale price' coupon to participating hotels. The discounted price is more than the flight! Perhaps United could acknowledge the priority conflict of causing overnight delays and offer a flight voucher..."

Pros: "The crew on board the flights were always friendly and Stern with unruly customers. Very good job in that department."

Cons: "I am 5'10 and 155 lbs I wasn't so cramped in the sets that when the person infront of me put there seat back I couldn't cross my leg or sit comfortable. I can't imagine what a person any taller or larger then me felt. Oh also the average size man sitting extra to me was spilling over my seat. Luckily he did not smell and was very apologetic. The only reason I booked through united was because of how cheap they were. But with Lon delays. Rude check in emoployees, bad snacks, zero in flight entertainment 7.99 to watch tv? Come on you have us trapped already. (returning to Hawaii) and one of the worst seating set ups of my life. Yeah I'll gladly go back to delta."

Pros: "Literally nothing"

Cons: "Late boarding, 2-hour delay, overhead bins were full so 1/3 of the plane had to return to the bridge to surrender their carry-on bags to their final destination, the extra leg room I paid for was non-existent because there was a giant plastic thing blocking my foot area, the "touch screens" for entertainment were more like punch screens and the sound kept going out VERY frequently. The two hour delay caused almost half the plane to miss their connecting flights, myself included, and now my carry-on bag with my phone charger, clothes, toothbrush, Cologne, and basically everything I needed, was on its way to my final destination while I was not. The airline gave me vouchers for a hotel and two meals, $10 each, and a plane ticket that I couldn't use cause I had important appointments and meetings to be at, so I had to spend $177 to get a one-way car rental back home."

Pros: "The attendants were absolutely wonderful and made our flight tolerable. Thank you again to the crew for working so hard and making our flight so much easier."

Cons: "Lack of communication - after we had checked in at the airport (under 2 hours before our international flight time) we were notified that our flight was delayed by an hour and 45 minutes. After waiting about 4 hours everyone started lining up in their respective rows and that's when the terminal United employees decided to inform us all that all passengers need to get in line at the desk first in order to get their passports inspected and get an approval stamp before lining up. Could have easily been done in the hour and 45 minutes of delay time we had. It's now 11:30 am, 2 hours past the original flight time and 15 minutes past the original delayed time, and we were all still in our respective lines to board the plane. The delay was due to the catering cart that had not yet arrived. So we were all waiting for about 30 minutes in line just to board the plane. During this time United decided to promote their Entertainment onboard and alcohol available for purchase once we are airborn. Finally when we were on board and about to be airborn is when the first apology was heard from the crew. This could have been managed much more effectively and professionally."

Cons: "Heavily delayed, kept getting later"

Pros: "the afternoon coffee, not offered by others"

Pros: "We had economy plus seats, so I could still feel my legs and didn't have a near panic occurrence. Good news! The dents in my husband's knees from the previous flight are gone! A/C worked great."

Cons: "United flight attendants could use a good Dale Carnegie course. The attendants on our flight exuded "GO AWAY!" Our row mate (aisle) had a broken seat that she paid extra $$ for & she asked to be seated elsewhere. Attendant said there are no more seats. There was at least one seat in first-class; we could see it. She also asked for more pretzels......2 1/2 hours into the flight...the attendant said I gave them out already. One pack of pretzels? I wasn't offered any pretzels at all. And the movie choices....what?!?!?!?! I can't even begin to describe the disappointment that your "selection" of movies caused. This isn't a hop to Hawaii. It's long haul. Oh. And my feelings are still a little hurt I at being subjected to the SMELL of baking chocolate chip cookies that were being served in 1st class. Really? Superman vs Batman, Captain America, Barbershop II, Jungle Book, etc., AND having to smell cookies I can't have? It's just too much to take in on a 5 hour flight."

Pros: "Nothing. The gate agent didn't really know how kayak works when it comes to hacker flights.Told me to call customer service. Customer service does not give you the option to speak to representatives. The phone system just loops around with out giving any options for to speak to a person. After I was on the phone with an agent he told me my money would be refunded. I have been charged two flights and I'm still sitting at home."

Cons: "Kayak did not confirm my seat. Was not able to get a flight. Called customer service and they told me to rebook. My card was charged twice. The airplane had faulted hardware. Waited in line for 2 hours to get a different flight. All flights to Phoenix were full. Didn't make the standby list. Couldn't make the rebook flight. Worst day ever Now, No one can give me a refund. mind you I took a day off from work this was a last minute. The reason this trip was so important to me is because my grandma is in the ICU. I hardly ever complain about any customer service experience. Overall to get a hold of customer service is awful. Now I have to spend more money and I have to drive 12hours."

Cons: "No free wifi. No free entertainment. Smaller than a kids small fruit snack bag of trail mix for a 4+ hour flight. Gate issues delaying our boarding-resulting in late take off.- and delayed transit home to last available route of the night- thank goodness!"

Pros: "The flight landed safely and was only a few minutes late after delayed departure of 25 minutes."

Cons: "A problem passenger ruined the flight for me and several others. He continually left his seat when the seat belt sign was on. I figured he was back smoking or vaping in the lavatory as he came back smelling strongly of after shave, bit seeing him weave around he must've been drinking. Then he stood in the aisle and poured more after shave down his shirt and outside his shirt. The smell was so strong it gave me a headache and make me sick to my stomach. Then he left his seat and sat behind us somewhere with a woman. A flight attendant told another man to come up and sit where he had been sitting. After the man went to sleep this guy came up and kicked him out of his seat. Then he asked the guy by the windows to switch seats with him which the guy did Kama then he proceeded to make him move several times as he had to get out and get out of his seat looking for something. I'm not sure how these things are handled normally but this guy really ruined for me. Aren't there consequences for ignoring all the rules? I probably won't fly United again."

Cons: "Flight left LA late I had a connecting flight to Lexington but I did make it after rushing to the gate I'm not a young person anymore"

COVID-19 information

Safety measures for airlines flying from Los Angeles to New York

Airlines flying from Los Angeles to New York have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Los Angeles to New York

Mandatory masks

Masks required on board, masks provided on flights from Los Angeles to New York

Social distancing seating

Middle seats unavailable to book on flights from Los Angeles to New York

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Los Angeles to New York

Flexible cancellations

Waiving of change fees. Search flexible flights from Los Angeles to New York

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Recent round-trip flight, train & bus deals

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1 stopSpirit Airlines

10h 00mLAX-LGA

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Los Angeles - New York Flights

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Los Angeles (LAX)United States

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New York - Los Angeles

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$605

$460

$536

$78

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$86

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$182

New York John F Kennedy Airport

$86

New York LaGuardia Airport

$89

Newark Liberty Airport

$230

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Flights	$616	5h 04m
Trains	$413	0h 00m
Buses	$376	66h 07m

LAX - NYC

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