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Speedy check-in, and good leg room

I liked that it was a direct flight and that the flight attendants gave my husband some ice for his neck to cool him down.

The seats were uncomfortable for over a 5 hour flight, but I suppose we could always fly first class.

seats were comfy. I had plenty of leg room (I'm a big/tall guy) and the in flight entertainment options were great too! I'm looking forward to the flight home!

no complaints here!

After we landed at JFK we spent around 40 minutes sitting at the airport waiting for a gate to open up. There was no announcement for the first 20 minutes or so and people were getting very restless. Some even attempted to use the bathroom. After they announced we would continue waiting I was really dismayed. Because of the delay I missed my train, the last train I couldve taken. My journey home from JFK, which is normally a 1-1.5 hour journey became a 3.5 hour terrible ordeal. Those 40 minutes of sitting, after landing at midnight, and after a ~5 hour flight was really frustrating. Especially when I knew it meant I wouldn't be able to get home at a reasonable time. Why was this an issue? Flights should not be scheduled to wait for this long, ever.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

It was a quiet flight, all the usual JetBlue benefits. Pleasant attendants and free wifi and TV. Nice flight! Will book again for this route as needed in the future.

Why is America so big?? And when can we invent teleports? If JetBlue invented a teleport I wouldn't fly with anyone else, ever.

Jet blue is usually a good bet. You'd expect good service from all their flights anyway, which hurts this review a bit

This flight was delayed by about an hour, The "Food court" in LAX consisted of a Burger King, Starbucks and overbooked restaurant. They offered free movies due to the inconvenience but no break on actual food items (usually on sale on a 5 hour flight), you can only eat so many doritos and pop chips.

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Went smooth and without delays

Seat was very comfortable

No food to buy

Serious butt pain. Wish I had brought a cushion with me.

There seems to have been a mix up. Several parties were scattered throughout the plan. My husband and I were on opposite sides of the plane. Another woman was 20 rows behind her husband. There was a family with four kids, each was in a different row- though they were able to corral them with assistance. We booked several months earlier, so I'm not sure why it happened.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

Tried to reschedule flight took 2 days

No complimentary snakes No inflight entertainment

Colors , hospitality , kindness ,boarding , timing

Nothing

The pilots, flight attendants and they had tv channels to watch made the long flight bearable!!

No complimentary snacks or peanuts lol that's all

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

Had window seats

Why are you sending me this survey at 2:31 am?

I like that SunCountry flys directly to my most important locations,

Can't spring for a bag of pretzels or something?

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

Organized and enough space

Need free movies and snacks, also need blankets and head phones

The plane was nice and the staff were really friendly.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive