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Top 5 airlines serving from Nevada to California
Scores according to KAYAK customer reviews
Cons: "$400 flight and they only offered orange juice and water. Cheap cheap cheap!"
Pros: "Smooth piloting."
Cons: "Crew did not announce carousel number for checked baggage. Seated next to an overweight man reduced comfort. Cabin crew were not friendly."
Pros: "NOTHING ㅗ"
Cons: "GROUND SERVICE. The flight was delayed causing me to miss my connecting flight. The ground staff at BWI said they could do nothing about it. I spent an extra $1000."
Pros: "good food and good movie selection."
Pros: "Ride was nice, friendly staff"
Cons: "Comfort can always be better"
Cons: "No problems on the flight."
Pros: "Boarding and special request was excellent. We requested wheel chair for my mother and it was waiting at each arrival."
Pros: "I liked the cool fuchsia vibe"
Pros: "The crew was great, the lighting was very mellowing, perfect for the moring flight"
Pros: "Flight was smooth & timely."
Cons: "Way to many announcements."
Pros: "Everything was perfect!"
Cons: "Nothing. Great airline."
Cons: "Delayed 45muns"
Pros: "Excellent customer service by the flight attendants. Easy to drop off baggage once tagged. Great smooth flight."
Cons: "Once again we were told the wrong baggage claim carousel on board the plane. This seems to happen everytime I fly Alaska. If it is changes they need to announce it downstairs in baggage instead of people having to realize on their own. I had picked my seats online when I made my reservation and when I went to check in they were not assigned to me and I had to pick again. My original seats were not available. Doesn’t make sense to have me pick seats and then take them away. The flight was not full so that was not the issue."
Pros: "The plane interior and entertainment were excellent. Plenty of good content. Drink service was fast and the staff were pleasant."
Cons: "Boarding group channel lines would have been preferred over the cattle call single line approach."
Cons: "Had wait on the ground for 30 mins for a gate to open up. That should NEVER happen"
Pros: "Great entertainment and friendly staff."
Cons: "Again, no snacks!"
Pros: "Boarding and entertainment."
Cons: "No snacks at all!"
Pros: "Pilot was amazing- very smooth takeoff and landing. Food and drink service was prompt. We landed early."
Cons: "Limited movie selection, seatbelts were too tight"
Pros: "The movies"
Pros: "No free WiFi, no hand soap in the restroom, my chair would not recline, no free snacks thank god for the free water and coffee, $9 cheese plate half of which was inedible, no power outlets or usb charging ports. And the flight attendants were so rude, a simple question was met with short, hostile replies and rhetorical questions instead of friendly respnoses. I WILL NEVER FLY ALASKA AIR AGAIN."
Cons: "No free WiFi, no hand soap in the restroom, my chair would not recline, no free snacks thank god for the free water and coffee, $9 cheese plate half of which was inedible, no power outlets or usb charging ports. And the flight attendants were so rude, a simple question was met with short, hostile replies and rhetorical questions instead of friendly respnoses. I WILL NEVER FLY ALASKA AIR AGAIN."
Pros: "Free movies, comfy seats"
Cons: "The WiFi doesn’t work. They didn’t give out any snacks just drinks."
Cons: "My luggages was not come at the destination. We don’t have clothes to changes for 2 days."
Pros: "most everything"
Cons: "flight was delayed an hour"
Pros: "Friendly, efficient crew. Comfortable seats & good entertainment, & we arrived early."
Cons: "I didn’t have food so I can’t rate it. Also, a lot of crying babies, children. Otherwise it was a comfortable flight."
Pros: "Flight from Newark to SanFran was smooth, and entertainment options were great!"
Cons: "Crew wasn’t overly welcoming (though certainly not rude at all), and boarding was rushed at the gate just to stand in huge line waiting to get on aircraft."
Pros: "Smooth experience"
Cons: "Gogoinflight wifi can be erratic"
Cons: "My checked bag didn’t make the flight. Now I have to wait for it to be shipped to my house."
Pros: "The flight was delay, but the ground crew did a stellar job in keeping us informed while we waited by making several announcements on the progress of our flight. The flight crew also did a terrific job turning the plane around so we could board. I appreciate their service."
Pros: "Not a lot"
Cons: "The crew was rude, they weren’t helpful. And they were talking bad about another customer infront if other customers"
Cons: "No comfort given to passengers despite 2.5 hr delay in leaving and another 1 hr on the ground after landing"
Pros: "Partnership with Virgin. Drink orders."
Cons: "boarding process didn’t go by the script and was a mess"
Pros: "Entertainment, prompt service of flight attendant"
Cons: "Delay of flight, boarding was very long wait"
Cons: "Entertainment system 40H not operational. This is not the first time. Overall the plane seemed a little run-down and in need of maintenance. Crew had a “couldn’t care less” attitude about passengers, very unusual in TK flights."
Cons: "Flught was delayed for 2 hours"
Cons: "Once agin slow boarding"
Cons: "Two crews at the rear side of the flight chated with each other too loudly that affected travellers' rest. One of the crew changing her shoses when she said goodbye to travellers."
Pros: "Enough room for my legs"
Cons: "No head phones! Maybe offer while waiting before boarding!"
Cons: "Reading lights did not work. Fortunately I could move"
Pros: "Pleasant staff"
Pros: "Friendly staff, good food, relaxing flight."
Cons: "Headphones wouldn't work, screen didn't work for movies / tv."
Cons: "No tv players or video players on a 4 hour flight made it feel long"
Pros: "All but thy wanted to charge for Internet. I was appalled."
Cons: "Charging extra for Internet . Until they change that I will try to avoid this airline."
Pros: "Everything on time. Baggage handlers very helpful."
Cons: "Comfort...space is too tight."
Pros: "It was fast and smooth flight"
Pros: "On time, clean, not too cold or too hot."
Pros: "On time, uncrowded, good service"
Pros: "Comfortable. Acomidated me to sit with my husband ."
Cons: "I asked 2 flight attendants to borrow a pen. First said I am sorry I don't have one. The second said she would go look. Never received a pen. Towards the end of the flight they hand out the Alaska airlines credit card aps with a stack of pens in their hands. So I took the app and the pen. Threw away the app. I mean come on !!"
Pros: "Just overall solid experience, especially considering how terrible other airlines have become"
Cons: "My main comment is that the wi-fi didn't work for all passengers. One of the reasons I flew this airline was because they promise reliable wi-fi on the flight and despite multiple attempts to troubleshoot, it never worked."
Pros: "Nice leg room, snacks, drinks."
Cons: "It was freezing! Seat cusion wasn't very comfortable."
Cons: "No blankets, no earphones, rude crew. Jet Blue used to be top notch, special. Now it’s just another packed crew with union attendants who do minimal and I mean minimal effort to make passengers happy."
Pros: "Efficient boarding process and great leg room."
Cons: "Over hour delay on runway."
Pros: "Crew was fantastic!"
Cons: "the screen above the seat was broken and couldn't turn off it off. Was very bright for the duration of the flight."
Pros: "The crew was very kind, but the pilot did not inform the cabin what was happening often enough."
Cons: "There was over a four-hour delay to board and 2 more hours on the jetway before we took off. I ended up having to re-route through Long Beach and pay $75 more to get home."
Pros: "Leg room"
Cons: "The flight was delayed 4 hours. We were already inside the plane. The crew member said you can go out and buy something to eat and use the restroom. My husband and my baby left when they tried to comeback in the plane they were not allowed by the lady on the counter who was very rude. We are very very disappointed with a Jet blue"
Pros: "Friendly crew and highly comfortable flight. Will be switching to Jet Blue!!"
Cons: "The loud family on the plane would not shut up, even after I asked them too, especially the man with the loud baritone voice in the back row. Planes are not places for families to act like they do at home, it is a shared public space. The crew should make announcements that all unnecessary conversations should be avoided, to respect other people's need for peace and quiet."
Pros: "Jet Blue is always a great experience due in great part to your staff! I was running late. They accommodated. The flight was late but the checkin crew was stellar and kept us informed and in a great mood. Then the flight crew took it from there and they were, as always, true professionals. Thank you!"
Pros: "The crew prior to leaving was amazing. My flight was cancelled and Yvonne was on thephone for TWO hours getting me on another flight and arranging my connecting flights in order to get me to my final destination as soon s possible. Observing her coworkers I realize this is the norm for them."
Cons: "1 hour waiting at door gate for no reason"
Cons: "The flight was delayed multiple times and we took off 4 hours after our original time"
Pros: "Entertainment and free Wi fi. 1st bag free"
Cons: "Delay of flight, I was told by Jet Blue that booking via Kayak was why my wife and 15 year old son were put in 3 separate middle seats"
Pros: "The entertainment is a big reason why I choose Jet Blue over other airlines. Unfortunately, the movies did not work."
Pros: "Walking in to the Boston terminal was immediately relaxing. I got through the line quickly and once I got to my gate it was also very relaxing."
Cons: "Soba noodles were soggy, but not a deal breaker!"
Cons: "There employees are rude and flight delayed for hours"
Cons: "Horrible customer service , on the way going to Vegas from Long Beach they said I have arrived 38 minutes before boarding time so didn't accept my luggage on the way going back home from Vegas my flight was scheduled at 7:41 pm we arrive at airport an hour after we checked at 6:14pm they send an email mail to inform us there is delay so flight departure at 9:10 pm then 20 min later they send another email and changed the departure time to 11:01 pm then at 8:05 pm they changed the flight time to 11:39 pm would never choose #jetblue #airways #airline - 6-25-18 flight number 179"
Cons: "Not properly communicated. For a flight going though three other cities before it's insane we can't give a proper delay time."
Pros: "I like JetBlue's non stop options from Boston Loagan."
Cons: "Being delayed over an hr for a red eye flight on a Monday morning causing me to miss meetings and scramble my schedule."
Cons: "We were waiting on the taxieway for 45 min after we landed."
Cons: "Had no complaints."
Pros: "On time and great seats, lots of room"
Pros: "for a red eye flight it was comfortable, drink were provided and the flight got there on time. Luggage arrived promptly and the flight attendants were great."
Cons: "No blankets were provided for a red eye and the seats did not recline enough to get a comfortable sleep."
Pros: "Love the crew!"
Cons: "Good enough for a 6 hour flight!"
Pros: "Cabin crew was friendly and attentive, the "grab your own snacks" options were abundant, and always enjoy their DirectTV."
Pros: "Crew was very professional and friendly."
Cons: "Flight was delayed 2.5 hours due to maintenance issues."
Pros: "Excellent stewards!! Very friendly! Great snacks"
Pros: "First and foremost we made AMAZING time! Secondly the pilot was perfect in navigating through thebmidwest avoiding as much turbulence as possible from a major storm but flight was extremely smooth. And as always JetBlue's customer service is unparalleled."
Pros: "The wifi is free. Video always works. Clean and spacious Love this airline!"
Cons: "The boarding process didnt make sense but not a big deal"
Pros: "Luggage came out quick for a change and the plane was new."
Pros: "JetBlue's in-flight entertainment options are the best out of all the airlines!"
Cons: "Legroom is tight especially if you have a bag on the floor in front of you."
Pros: "I really liked how organized the boarding process is and the plan certainly arrived more than 35 minutes in advance which is always a plus on my book."
Cons: "The IFE on board is super outdated. It fells like you're going back in time to the 90s which is very unacceptable these days."
Pros: "SAA didn't rebook my flight as I missed my connection and I was STRANDED in NY and had to purchase a ticket on Delta to get me home. Am absolutely disgusted by this"
Pros: "Plane was comfortable and crew was nice"
Cons: "Flight 2 hours delayed 3 planes were supposed to board at the same hate around the same time"
Pros: "Asked to wait until last to board and flight isn't leaving Las Vegas until a half hour after when we were supposed to land. ."
Cons: "Turns out we paid for an upgrade to go through security, except no one spoke up and we waited JUST LIKE EVERYONE ELSE! Will not fly Jet Blue again unless required"
Pros: "The person allowing us to board actually kept the people from boarding a head of their group. I hate that people try to take advantage. Nicely it was not allowed on this flight"
Cons: "No charging port for my phone"
Pros: "The seats in economy were comfortable and clean. The cabin was a comfortable temperature. The crew was very friendly. Lots of channels to chose from on the entertainment system."
Cons: "It would be nice if we could control the playback of the movies. The snack boxes were disappointing and over priced."
Cons: "LOST OUR BAGGAGE AGAIN"
Pros: "Flt was on time without any problems, I arrived safely."
Cons: "My reading light didn't work, on an evening flt. I got no sympathy from the crew was just told to deal with it. So the 4 hours of work I planned didn't get done. Tried to watch the in flt tv but the sound thru the headsets was horrible."
Pros: "Inflight entertainment was good"
Cons: "Flight was delayed for almost 2 hours"
Pros: "Everything including the awesome crew."
Pros: "Timely boarding"
Cons: "Crew seemed distracted by personal conversations"
Pros: "I did."
Cons: "The plane was very dirty"
Cons: "Old plane, fly was late and keep getting even later. We stay in runway for like 40 minutes."
Pros: "No middle seats. Crew was nice. More space for people."
Cons: "The ceiling next to the spot lights or calling for help was dirty. I was expecting everything to be wiped. I turned my air fan on, and my there were some brown spots on my hands. And I looked up, it was dirty up there."
Pros: "Crew was extremely friendly, service was great, and dinner was awesome"
Cons: "Flight was late for one hour"
Pros: "The crew was great!"
Cons: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."
Pros: "Despite boarding late, and sitting on the tarmac for half an hour since we missed our take off time, and having to move passengers around to balance the weight on the plane, we made it home alive."
Cons: "We landed over half an hour late. Flight attendants needed to move passengers to balance the weight on the small plane, and asked for "volunteers." When there were none, the FA stood in the aisle and said we just weren't going to take off if nobody volunteered. They should have just MOVED people."
Cons: "At least free water"
Pros: "Informative communications during delay"
Cons: "Rushing to board resulting in bad customer service during boarding"
Cons: "seats were broken, armrest broken"
Pros: "Great flight attendants and crew, 30 min early!!"
Pros: "Staff is friendly."
Cons: "My wife's pre-check was not added to her ticket. Plane was extremely late taking off. No entertainment on the flight."
Pros: "Entertainment available"
Cons: "All good"
Pros: "Great flight attendants and very clean"
Pros: "the seats were ok"
Cons: "was little late"
Pros: "Flight was smooth and pleasant. Cabin crew was very kind."
Cons: "I flew on a 15 year old plane. After my excellent flight to LAS with AA, flying DL was a notable downgrade. No drinks and nuts/pretzels."
Cons: "We were delayed. Then they boarded us and we left the gate to then sit out in the 108F sun. They knew before we pushed back the wheels up time was extended again."
Pros: "Refer to my comments about flight from Chicago to Minneapolis."
Pros: "Left on time and got in early"
Pros: "Comfortable plane"
Cons: "Travelled with some guys straight out of the Hangover movies. Going to Vegas for a Bachelor party and ogling and making comments on the flight attendant and other passengers! Nothing delta can do about that, It's part of life..."
Cons: "No fruit and cheese available to purchase one the flight. Need more than cookies"
Pros: "Leg room not as bad as general chatter."
Cons: "Seat width a problem. Center seat passenger used arm rest subject me to cart hits and hits from other passengers. Aisle seemed narrow. New Embracier airplane with 6 seats across."
Pros: "Overall great experience"
Pros: "Its the way flying should be. The flight attendants were very pleasant and funny"
Cons: "Entertainment system wasn't working all the time. Didn't bother me I was reading"
Pros: "The cinnamon cookies, the in-flight movie selection, and the helpful flight crew helped make this flight not as bad as it could have been."
Cons: "There was an infant in the seat directly behind me that chose to cry and scream through a large part of the flight. The mother of this child did not/was not able to keep the child from crying. Even with headphones on, this child's crying persisted to pierce the ears of every passenger within 5 rows of it."
Cons: "The flight from Las Vegas was delayed for a very long time, and then diverted to Huntsville, Alabama, because of weather in Atlanta. I understand that was beyond Delta's control, except for the fact that its Atlanta hub is grossly overused. But my connecting flight in Atlanta was canceled, and its "dedicated" phone line to re-book the flight was completely unresponsive. The employees in Atlanta were, as they usually are, surly, and myself and fellow passengers had to wait on line for hours in the wee hours of the morning to be re-booked. Oh, and Delta lost my suitcase in Las Vegas, with all my clothes and a business file, and it has not been located."
Cons: "Between the flights being delayed or cancelled, and delta not giving updates or even caring about passengers"
Cons: "Boarding was ok however person sitting next to me, her seat was double booked. Luckily the other person also got Comfort seat."
Pros: "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. The flight crew was very nice as well."
Cons: "We arrived at the gate early only to find out that they had changed our flight without telling us so we were almost an hour extra wait before leaving Vegas. Then that flight was delayed by about 30 minutes with no warning, just late!"
Pros: "Nice chairs with built in pillows. J"
Pros: "Tv s food drink seat size"
Pros: "Held the plane for a late connection . Trackble luggage"
Cons: "No screens. No food. A320 mechanical issues on both planes."
Cons: "My plane was delayed 2 hours, additional wait while taking off. There was about 3 hours in Utah for me to connect to the next flight to Dallas. When getting off at Utah, I could not get off plane early to catch the plane. In the past the flight attendants were very well informing people. I was at the gate only 5 mins late before catching the flight. Now I am stuck in the airport for 5 hours on standby!!!! It can be avoided totally."
Pros: "Entertainment and screens were awesome - worked perfectly"
Pros: "Plane and cree"
Cons: "Terrible breakfast if u want to call it thst"
Pros: "I always like Delta's flight service and efficiency. There entertainment onboard is good too."
Cons: "It was very turbulent."
Pros: "I liked the in flight entertainment"
Cons: "We sat in the plane at the gate for a hour, boo"
Pros: "Read above"
Cons: "Read above"
Cons: "Flight from LAX to SAN was good once we got across the airport from Westjet terminal to the Delta terminal. LAX is never simple! Comfort on aircraft today is never comfortable unless you pay the extreme pricing of premium seating."
Cons: "Strangely cold!"
Cons: "Should have weight limit for people taking up one seat. I was squashed with her hanging over me"
Cons: "Very rough landing."
Pros: "I could have flown United direct for about the same price - but chose to fly Delta via Atlanta because, well, it's DELTA. Delta's first class is really first class - it's more than just a bigger seat .... the staff from the counter to the cabin crew all treat you like you're a valued first class customer. The experience of flying today is mostly like being shoved into a subway train in Japan with no genuine gratitude for my patronage. Not with Delta - they really do go above and beyond and it is not lost on me."
Pros: "Boarding was good with plenty of room in overhead bin for my bag. Flight attendants were friendly and efficient and did a very good job. Flight was smooth and we even arrived a few minutes early. plenty of water and snacks offered during flight. Free television and Fox was a delight. N"
Cons: "Nothing this flight."
Pros: "Delta used to be such a good quality airline, but lately, the fact that you have to pay for all checked luggage, small overhead compartments, and the over-selling of seats makes it feel cheap and less stable. I think the boarding process should start with people in the back of the airplane and fill the plane back to front. Boarding would be more efficient."
Pros: "Entertainment system was a plus"
Cons: "Boarding order. I was toward the back of the aircraft yet had to wait until last"
Pros: "Flight had a 5 hr delay"
Pros: "The two ladies who were initially boarding passengers were excellent. They had wonderful people skills, were smiling, and extremely personable. I loved the interaction."
Pros: "Smooth easy flight"
Cons: "I arrived for my layover early, and noticed there was another flight currently boarding for my destination. I asked the boarding attendant if I could just get on this flight rather than waiting 2 1/2 hours for the next one. She said there were open seats on this flight but it would be a $50 fee to switch. This makes NO SENSE! I was standing there with a ticket purchased for the exact same itinerary, ready to board this flight with open seats, and I would have to pay extra? When this switch would open up a seat for the later flight for someone else in the same situation? Just a ridiculous way to charge people extra money for nothing. Very dissapoibted in Delta for this."
Pros: "The entertainment, the pilot"
Pros: "The flight was overbooked and I was made to wait outside till the last moment since seat assignment was incomplete. When I complained the staff was rude and didn't listen to me"
Pros: "The crew was helpful and supportive"
Cons: "I didn't like it took 5 hours to decide on a plan to bus us to San Diego."
Pros: "On-line entertainment was ok. It would have been better if they could notify you more clearly in advance about how to download the information you need and to let you know that earphones are not provided."
Cons: "Seats were uncomfortable. Flight attendants were not particularly service oriented. For example, when I asked for a glass of water the flight attendant sighed and then got it. So, the result was fine but the manner was not friendly."
Pros: "Crew is perfectly wonderful and I love the hometown vibe of this airline and fly as often as I can (can't beat the terminal vs. the large one next door!)"
Cons: "There is no reason for the loud speakers to be SO LOUD during announcements. Talk about disruptive, and ear-piercing volume. Please, for all of our ears, (and yours) TURN THEM DOWN."
Pros: "on time , nice and friendly crew"
Cons: "My flight was delayed 30 minutes with no explanation by the crew."
Pros: "The boarding was good: they bordered main cabin with very back earlier and then middle but explained that, it worked great (we were in the middle, i think it makes it wasier when there arent so many rows of people to drag your self past)"
Cons: "I did not recieve any reminders of my flight beforehand (delta sends email and now also a great app to pre check in that id been using, so i got worried when i wasnt reminded in fear they didn't know i was scheduled to fly ) Also no snack service, yes still beverage service, so good thing i packed a granola bar!"
Cons: "Held over an hour on both flights to fix mechanical problems on these very old planes..i won't be flying again"
Pros: "Awesome prices. T,he gate crew was informative and helpful with the flight status and early check in procedures. Good food choices and variety, and prices weren't terribly out of line"
Cons: "Flight crew didn't give many updates for sights or geography, if at all. Seats are probably the smallest i've seen, the the middle seats don't recline at all which is uncomfortable."
Pros: "Prompt, friendly!"
Cons: "Uncomfortable. Had an aisle seat."
Cons: "My partner and I didnt get to sit together and they couldn't move us around. The gentleman flight serverwas rude and Walked briskly and hit my leg a few times. The people around us were very large and I couldnt put down the arm divider and the overweight women in front of me had to recline her seat to fit which left me less room for the flight. Overweight people should have to pay for two tickets or ride a bus"
Pros: "Reasonable schedule for us."
Cons: "Price too high and seats too close together."
Pros: "The cost of the flight"
Cons: "Just your average/normal flight. You get from A to B simply"
Pros: "I would like wifi on the plane!!! Southwest has free wifi and you can watch all kinds of tv programs...it's nice on a long flight!"
Pros: "I really think you should have some one call me 651-775-0950 I am waiting for my attorney to call me back he is out of town this week I am planning on filing a complaint against the staff. I think some one of authority from Sun country should make direct contact with me this week. John Sheehan 651-775-0950"
Pros: "That we landed"
Cons: "The plane was late getting there and then we boarded and waited an hour to leave. That plus five babies who cried And screamed the whole time. No utensils with my food, batbtoom disgusting. Pilots flew ok and landed ok."
Pros: "I loved the headrest."
Cons: "I didn't like the fact that the crew was in the back talking all night while I was trying to sleep."
Pros: "The prices were good. Cheaper than spirit. The crew was nice"
Cons: "The seats are so small and the seating is very uncomfortable im 5'1 and i felt.there wasnt enough leg room i can imagine how.taller.people feel"
Pros: "overall good flights, late flight so did`t eat or need entertainment"
Cons: "sitting with extra large people,"
Cons: "Every thing"
Pros: "Everything went smooth from check in to departure. The people were great and the pilot took off and landed perfect. I would definitely travel with them again."
Cons: "Not a single thing!"
Pros: "the space in between the seats...there leg room was okay"
Cons: "there was no food on board...was only drinks, not even snacks"
Pros: "It was okay it was a lot of turbulence but the pilot made safe travel but the climate was different in Minneapolis"
Pros: "I love this airline!"
Pros: "Great customer service at airport in Vegas."
Pros: "Fast boarding and such a smooth flight. Ticket was so affordable!"
Cons: "No entertainment and no free food. There was trash in my seat compartment."
Pros: "Same aa precious flight"
Cons: "Flight crew not as friendly"
Pros: "Everything was on time, and the service was good."
Pros: "Everyone was nice, great leg space , comfortable, very helpful, reasonable baggage prices."
Cons: "Great experience until picking up baggage. My stroller was broken and 3 of my bags were destroyed!! To make matters worse there was no one to help.. No one at arrival desk, no one to be found by anyone in the airport!! I'm nervous how/if we will be compensated for our stuff."
Pros: "On time departure, early arrival, service friendly, NO TURBULANCE, comfortable seats reasonable cist"
Pros: "Flight left and arrived on time, in this day and age that seems to be about all you can hope for (also our checked bag was not lost). When checking at the airport in my wife and I had our seats moved together in the exit row for free."
Cons: "For or flight to LA the plane was not at all full but when I tried to check in 23 hours ahead of time the only seats listed as available that were together were in upgrade area's ($15 a seat). We figured when arriving at the airport they could fix this for free but was definitely strange..."
Pros: "Very friendly and helpful customer service across the board - check in was a breeze, flight staff very attentive and cheerful, pilot was amiable and gave us a pretty smooth flight."
Cons: "The seats and rows are incredibly compacted - unless you're a small person you won't be able to move much at all. The aisles are the narrowest I've ever seen - if you sit on the aisle expect to be bumped repeatedly. There's also much less room under the aisle seats for putting bags/personal items."
Pros: "The crew was great. Courteous and attentive. Liked the selection of food that included healthier options like the fruit plate."
Cons: "I am really displeased that there is a charge for baggage. With the price of fuel so low, I find if appalling that airlines charge even for the first bag."
Pros: "Very accommodating Wonderful staff Comfortable seating (exit row) Funny: Willy Wonka on the exit row instructions!"
Pros: "Good flight. Good crew. Would always prefer to fly Sun Country for LAX to MSP."
Cons: "Flight was delayed due to a maintenance issue. Didn't mind that. Would rather be safe than sorry. As a traveler, I would have appreciated knowing what the maintenance issue was. When we landed, there was no place to pull in so we had to wait on the tarmac for a while after an already delayed flight. Not Sun Country's fault - that's just the reality of LAX."
Pros: "We made it there"
Pros: "The layover was good."
Pros: "Everything was great"
Pros: "Flight attendants were very helpful. I loved how they came through twice with drinks."
Cons: "Where was Sky Mall magazine??! The aisle seat was uncomfortable because I couldn't rest my outside arm on the armrest without people constantly running into it."
Pros: "OLD SCHOOL CARTOONS, MIMOSAS, AND A WARM CHOCOLATE CHIP COOKIE!!! AMAZING FLIGHT. FIRST TIME FLYING SUNCOUNTRY, BUT IT WONT BE THE LAST!!!"
Pros: "crew was awesome and very accomidating!"
Cons: "the video players offered should have ability to play music"
Pros: "nothing any other airline doesn't already do."
Cons: "I showed up early there was no one to check me in. The plane was small sets, should have paid more for first class. The Cabin was hot, and I had to sit next to two old people that coughed the entire fight."
Pros: "Good flight."
Cons: "One bathroom but had to take smaller plane due to medical emergency. Could give peanuts!!"
Pros: "We haven't travelled Sun Country in a long time. Everyone from the gate agents to the flight crew did their jobs right and with a smile. No food or entertainment but we didn't expect that."
Pros: "Was perfect. Cassidy at the airplane was phenomenal.Made my.day"
Pros: "The boarding process and take off were smooth. The crew was pleasant. Overall good experience."
Cons: "They charge for snacks. There is not a lot of leg room."
Pros: "EVERYTHING, REASONABLY PRICED UP GRADE"
Pros: "I never flew on Sun Country Air before but I'm glad I did. It was much better than expected."
Pros: "Everyone is nice . Looks like fly with close friends or family. Great discover"
Pros: "Nice to have the ability to pre-board with child. Seats seemed a little bit less cramped."
Cons: "VERY rude staff- (my opinion has been formed after multiple flights and after speaking with various gate agents, phone representatives, and stewards). FYI: They will not allow car seat to be used if there is an empty seat beside you and you are traveling with a lap infant. Customer service is DEFINITELY NOT their strong point. I'm usually never one to complain about these things- really- but one of the attendants caused me to break out in tears on account of me asking if it would be possible if he could move his beverage cart slightly forward so as not to wake my sleeping lap infant with the rattle of ice cubes by his head. The agent then screamed at me that "he was doing his job!" and that I "should have bought my infant his own seat." I was stunned. My neighboring passengers were shocked. I apologized to the steward for apparently offending him. He rolled his eyes at me and then left his cart and refused to serve my seat the rest of the flight. Other passengers were so upset that they spoke with another stewardess and demanded that he apologize to me- which he did not. Really horrible experience. Also, after booking my flight on-line, I called Sun Country to add my lap infant to my ticket- which I thought was added by the phone representative with no issue. When I arrived to check in, the check in agent could find no trace of my lap infant, and added him to my ticket. When I got to my gate to get on the plane, the gate agent could find no trace of a lap infant on my ticket, so he also added him again. When we were all boarded and set to leave, an agent stopped the plane and demanded that I present a copy of my son's birth certificate since he has a different last name from myself. I presented him with a copy of his passport (thank goodness I had one!). All of this delayed the flight for all of the passengers on board. I understand that they want to make sure I'm not kidnapping my child- but after presenting documentation, there was not even the slightest apology for my inconvenience. HORRIBLE!"
Pros: "same as above"
Pros: "Seat accommodations were great Gate assignments at airport should be confirmed before the plane arrived"
Cons: "Be on time, 3 hour delay."
Cons: "Hsve to pay for drinks & snacks"
Cons: "Delayed flight"
Cons: "Lousy airline. Left gate late and unfriendly crew. Wanted to charge me for carry on."
Pros: "Everyone from desk to gate to crew were very friendly. I like alla carte airlines for thier value. I dont need a free soda for and extra $100 ticket price."
Cons: "Needs better organization during boarding. Everyone piles up near the gate. Thry can copy Southwest and make the process smoother."
Pros: "Although we were late to our gate, the Allegiant staff made sure that we were able to board our plane on time."
Cons: "Flight delayed 3 hours coming in and 5 hours going back. This is unacceptable. I will never fly Allegiant Airlines again."
Cons: "I flew to my "surprised" 50th bday party with family and to meet more family. The aircraft problems overheated engine, caused us to get out of the plane, move all luggages and wait foe a new plane that also had to be cooled off before reboarding. We were tired and hungry. Missed my bday with family. Very very disappointed."
Cons: "7 hour delay. Giving us delays in increments so we couldn't make a decision to leave."
Pros: "Nothing. We were scheduled to fly back to Vegas at 7:07 then delayed to 8:30 then 10 pm then 11:25 pm now 1:15 am. This is unbelievable, unacceptable and ridiculous! And I have to work the next day. This is unacceptable! I just received another update that now we're leaving at 1:45 am . Please do not, again do not use Allegheny EVER again!!"
Cons: "So many delays. This airline is unreliable, unprofessional! Ridiculous! Please read my comments above. Do not use Allegiant!"
Cons: "2 hour delay, plus a filthy plane with bloody toilet seat, completely bathroom fail."
Pros: "We were supposed to have boarded for 5:00, flight was at 6pm. They were missing 1 crew member and could board the plane. She showed up, then they made a announcement that the Oakland flight will be delayed till 8:10 takeoff. I was able to get on a flight to Stockton Airport without problem. They wouldnt tell me what was wrong, and i didnt want to chance that it was the last dlight to Oakland and went with Stockton. The flight was good, you have to pay for your water."
Cons: "They would tell me the problem with the plane."
Pros: "The fare"
Cons: "Seats don't recline. There's NOTHING complimentary not even water"
Pros: "I arrived less then 5 hours late"
Cons: "No free peanuts, no free pritzells,no tv show, no movie"
Cons: "After arriving to the airport to check in we were told there was a 6 hr delay. Thanks for the heads up since we could've hung out more before heading to the airport."
Pros: "At least I arrived to Oakland eventually. A one hour flight turned into a 7 hour wait and flight"
Cons: "7 hours from Vegas to Oakland. I could have driven. I deserve a reufind voucher"
Pros: "Not a thing"
Cons: "Didn't like the fact that they canceled the entire flight on the day of the flight so I had to pay for a last minute ticket which was much more expensive!"
Cons: "My flight to Vegas was cancelled the day of the trip, so the trip back did not exist for me. How does an airline do business this way? I had hotel booked and lost out on money."
Cons: "No leg room!"
Pros: "Direct flight much better not having to change planes."
Cons: "Everything was fine on this flight would be nice to have Wi-Fi on planes."
Pros: "Clean plane and nice crew."
Cons: "We waited for over 2 hours for takeoff after we had boarded."
Pros: "The price."
Cons: "Having then bill me for each little thing."
Pros: "I didn't like anything about them"
Cons: "They made me pay 100 dollars for two bags that would of fit under the seat"
Pros: "Having to bug hotel staff to make sure to print boarding passes to avoid a $5 charge for each...having to pay for carry-on bags in advance and then unstuff them in the cramped aisles while boarding because the overhead compartments were too small...flight delays on each leg of the trip...staff that seemed lobotomized...seats that have a bar jamming into your lower back and don't recline.... etc., etc, etc, etc, Plus stupid coporate name and a logo that's hard on the eyes! ALLEGIANT SUCKS from its nose to its tail fin."
Pros: "Cost Flight Crew Deplane option from Front and rear"
Cons: "Only 2 flights per week Delayed flights All the "additional" charges $40 to check a bag $30 to bring a bag on board $12 for priority $12+ to book a seat in advance The method for Boarding that put every on in zones 2 and 3 in line before letting people who paid for priority get on board $22 for water"
Pros: "When you add all the separate costs to the initial ticket price your better off flying a "more expensive " airline. Additional costs are for seat selection, unless you want to take a chance of getting stuck in a middle seat, carry on and checked bags and paying for bottled water and soda. Also the seats don't recline so carry ibuprofen if you fly on Alegient."
Pros: "Friendly crew"
Cons: "Plane seemed very old. Seating was cramped and uncomfortable. Add on fees for everything."
Pros: "The ease of booking and picking seats were great. I also like checking in via the app."
Cons: "don't mind paying for snacks, that's totally fine. In fact, the prices weren't extravagant, so that was totally acceptable. I don't REALLY even mind paying the baggage fee for a carry on as long as the rules are enforced, but there were people who were BLATANTLY over the size limit who hadn't paid, which seems unfair when I paid $36. The reason I know they didn't pay??? They were MY traveling companions. I can only imagine if they did it, then many other people did it as well. So the money is no big deal when the flight is so inexpensive, but the baggage policy needs to be kept fair. I could barely fit the bag I paid for to be in the overhead storage, b/c backpacks, jackets, and purses were crowding the bin."
Pros: "EXECELLENT BOOKING & FLIGHT, WILL CONTINUE USING YOUR SERVIES. JOHN"
Cons: "That you guys so tight that would not even offer free water....."
Pros: "It is a low cost carrier. You get what you pay for"
Cons: "When we booked our flight you seperated us on the plane seating Why? That really sucked. We then found out you charge extra to sit together for each of us. We would not recommend first time travelers to your airline for that reason"
Cons: "No exchange available"
Pros: "Paperless boarding was awesome and FREE, no flumbing for boarding passes at TSA or terminal gate. There was no entertianment on this short flight and I didn't buying any food or drinks so I have no rating for this section. To my surprized I was able to purchase Show tickets at a great discount on board only, very cool! Flight was on time both ways! Seat Confront was tight but the website made it clear the seating would be on selected seats and since I didnt pay for the upgraded seating you get what you pay for."
Cons: "The on-line section process was challenging to purchase tickets, not real user friendly had to keep going out of the site and back in again and then after payment was complete the baggage section was incorrect so it had to be fixed at baggage checkin, the baggage fees are cheaper on-line verses at the terminal but max weight was 40lbs the industry standard is 50lb. Didnt like having all the extra fees. All in all there was still a big saving as to going directly to SW Airlines"
Pros: "Cheaper non-stop flight"
Cons: "Very packed, little room. More so than flights I've had on united and southwest"
Cons: "Wondering why my initial flight to vegas from oakland wasnt up for review. That experience was terrible. It was delayed 4 hours with no explanation or other compensation. I'll do my best not to fly allegiant again."
Pros: "Aipos to be here at Six got at 9"
Pros: "Spanish speaking lady employee at the counter very helpful."
Pros: "I needed a one way flight last min and booked this flight the day before. Every other airline was over $300 and this one only cost me $127."
Cons: "This is an "a la carte" airline. Be prepared for hidden fees for choosing a seat, carry one bag, etc. Luckily I didn't need the ticket counter because the line was literally around the corner and out the door. they do not have any self serve kiosks at the ticket counter. Also, the plane was half empty but they didn't want us moving seats--I suppose because a lot of people had already paid an additional fee to pick their seat."
Cons: "My row of seats was completely skipped when they were handing out refreshments."
Pros: "I like how cheap the ticket was!! I hope to receive more cheap offers and discounts from you guys."
Cons: "How small the airplane seats were."
Pros: "Spacious seating"
Cons: "No hot beverage's"
Pros: "On time"
Pros: "Mobile app great for checking in, however not very user friendly"
Cons: "the charge for everything after the initial ticket price, the unfriendly mobile app, charge for snacks in flight, will consider all other options before allegiant."
Pros: "I thought I liked the fare till I found out that I have to pay for carry on luggage in addition to checked baggage. The topper was having to pay for WATER"
Cons: "The boarding was interrupted in process becaus of "maintenance" issues. I returned to read an article about Allegiant having the most break down issues"
Pros: "I will be writing a letter to corporate."
Cons: "The service was disgusting. Everything about this airline was horrendous. Never met a more disrespectful staff"
Cons: "Check in line was LONG, flight decided to depart early, they wouldn't let my kid on the plane, and I had to pay another $75 to get her another ticket to catch a next day flight. ABSOLUTE WORST AIRLINES and WILL NEVER USE AGAIN!!"
Pros: "Flight crew was friendly."
Cons: "The cheap ticket isn't so cheap when you add in all the extra costs. $50 for a carry on? $12 to pick a seat? I'd rather pay the fee extra dollars up front and fly an airline that actually provides good service."