Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
Old fashioned seat, no usb to charge my phone, battery went ;off and couldn't make a call to my family to assure them of a half way safe trip while stopping over for almost 6 hours in Ataturk Intl. Airport, Turkey.
The tone of the flight was set in the airport hanger at JFK, when there were no audible announcements over the flight and there was simply a free for all mob trying to get on the plane.
The seats were the most uncomfortable I've ever experienced. Everything else was fine.
What I didn't like is above. It is my whole review.
The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted.
A stewardess named Rita warmly engaged me; when I told her I'm interested in becoming a flight attendant after college, she took the time (that she could have napped) to explain all the perks and downsides of the job, and patiently answered all my questions. I told her I'll be a day camp counselor in Istanbul for young children, she gave me extra kids toy packets from the plane for them. She wrote me a personalized itinerary to check out in Lisbon covering my nerdy and Jewish interests, and extra snacks. She made my flight a fabulous one!
Also, great entertainment choices and I love the red blanket!
The crew was an hour late, so we left later and landed later than planned. Additionally, we weren't informed that our suitcases go to final destination. We had to wait over an hour for them to be brought to us in Lisbon. We had plans in Lisbon for Friday morning and they were all ruined. It would be helpful if Kayak or TAP Portugal informed customers where their luggage will be when we make plans to stay in Lisbon for a weekend.
The USB outlet didn't work.
I wasn't particularly impressed with the food, but I was in Economy so my expectations weren't high. I was disappointed there were no kosher or vegetarian/vegan options. Apparently I have to order 48 hours ahead... but this time I booked my flight less than two days before.
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