Find Cheap Flights from New York John F Kennedy Intl to Paris Charles de Gaulle (JFK - CDG)

Everything. The 787 is a wonderful plane.

Nothing

Crew was very nice / no delay / confort was great

Low fare

When you purchase their lowest fare class, EVERYTHING except water requires paying a fee (even a blanket, and they keep the cabin very cool). And, they charge a $25 penalty if you don't pay to check a bag before you check-in. Check-in at their counter is required, and they weigh your CARRY ON BAGS, WHICH ARE LIMITED TO 10KG TOTAL. (I missed this requirement when purchasing the ticket and in the pre-flight emails.) So they made me check my small roller luggage, which required standing in another long line because ONLY ONE agent could collect fees. So by the time I was done paying, I had already decided that I would NEVER AGAIN fly Norwegian Air!

Crew seemed young, unprofessional and inexperienced. There were two trainees and only one experienced steward. They were nice but didn't seem to know what they were doing at times. It didn't really affect my trip but just wanted to state that.

The baggage policy is a scam and not clear such that the airline over charged us at checki in $130. We of course could have avoided the charge but for the rude attendants at check in.

The entertainment system and planes are no longer best in class. The entertainment system is a joke and the planes are dirty. The staff on the plane was rude as well.

Premium seating

No pillows!