Find Cheap Flights from New York to Austin Bergstrom (NYC - AUS)

Crew members were great. Pilot kept us updated.

United Airlines overbooked our flight. My fiancé and my seat were separate and they did not indicate this to me when I bought the tickets.

Nothing

Flight was delayed, boarding was a cattle call. Crew was very good natured and service was fine.

New design of the the plane with side to side bathrooms at the back leaves much to be desired. Those were the smallest airplane bathrooms I've ever used!! I had trouble fitting and I'm not a large person!

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Not much.

I don't know if this was an error on Kayak's part but since they were the ticketing agent, I suspect so... I booked a full fair, business class ticket for international flight, and I can tell you, Jet Blue had no business in this itinerary!!!! I completely understand the value of Jet Blue as a cost conscious airline, but on the flights I was on, they only had ONE CLASS OF TICKET! They may tell you differently, but after being on international flights for over 10 hours, I was stuck in a middle seat! And it took me a lot of talking to even get them to admit i deserved anything other than the last row in the plane.

The attendants were friendly and hellpful.

The United help desk was very accommodating, and the woman who helped me went out of her way to find me a flight with another airline that would get me to my destination faster than the next United flight. She was also kind enough to upgrade the first half of my trip to first class at no extra charge.

While my journey was pleasant once it began, I arrived at my destination 10 hours later than planned. I was supposed to have a quick direct flight to Austin from Newark I the morning, and it was cancelled because the pilot didn't show up. There was no rescheduled flight, and suddenly 60+ people were trying to find extra seats on the next Austin flights which were of course also booked. Many people were put on standby, but the next flight was overbooked so not even everyone with tickets made it on the plane. I ended up having a 2 leg, 6 hour journey that left 5 hours after my planned departure (which was a direct 3 hour flight).

excellent

Seats were too hard

Nothing

First, my original DIRECT flight was cancelled bc of weather. I was switched to a flight w a connection no joke less than an hour later. Why not just postpone original flight? Then, I had a middle seat. I was in between two extremely overweight people that had no business buying only one ticket. It was clear that there was no room for three people and no one checked in or tried to accommodate. Trying to go to the bathroom was a huge ordeal bc the person next to me was barely mobile. If there was an emergency , it would have been a hazard. When I was able to go to the bathroom (after ten minutes of maneuvering ) flight attendants seemed annoyed when people were in the lane. While this is understandable, it was not possible for me to quickly scoot back into my seat. Overall , this was a terrible experience. Entertainment was lacking. It took about 30 minutes to get any beverages after being requested.

Security was worst I have ever seen - needed well over recommended 90 mins. No entertainment and ran out of food. Extra charge for regular economy seats. Reminded why I don't choose United.

Flight Attendants took forever to come and bring you water, headphones or something to eat. Seats were uncomfortable and my headrest was broke. I paid for Wifi and it didn't work. Food is over priced. Boarding was telling us our flight was full so please check your luggage but I was row 4 and the flight crew let everyone on with two bags and the last people in 4 and 5 were screwed and upset for checking our bags.

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.