Pros: "Easy check in, fast security check, new plane, on time."
Cons: "Getting people organized to board. A bit crazy at the gate."
Cons: "Having the aircraft type we originally booked rather than a smaller one."
Cons: "The television visual for my row died about half an hour into the flight."
Cons: "So wondering why passengers aren’t supposed to open their shades upon landing. Otherwise, there’s no way of know exactly when you are going to land to prepare for that impact."
Cons: "There was no meal, just a bottle ir water and peanuts"
Pros: "Comfortable seats"
Cons: "Inflight snacks and better seatback entertainment system— mine was broken: armrest controls were inoperable"
Pros: "Most of them were nice and willing to assist on the plane with nice smile and everything. There was this one lady who was being very arrogant,rude and also not nice with a bad attitude I asked for some water and ice she was being defensive about that. The other two were nice but her not at all !"
Cons: "Make sure the flights attendants do not give the people flying an hard time when they ask for something if they ask is because they need it dont make a big deal out of it plus they say that if we need anything let them know me needing some water and ice should not be an issue"
Pros: "Typical flight. The pilot was very friendly as were the staff."
Cons: "There was a problem fueling the plane and we had to wait on the tarmac for 20 minutes."
Pros: "Nice crew, reasonably comfortable seating"
Cons: "One of the requested meals was not vegetarian and another was a very basic sandwich (not filling or at all appetizing)"
Cons: "Flight was delayed, staff did a very poor job of communicating the situation to passengers"
The announcements about boarding were unclear and har.d to understand I almost missed the flight even though I wa in the boarding area. .
My flight was very clean and the location was comfortable. The service was great. A satisfying flight!
The flight back from Cabo was excellent however the flight from LAX was terrible. I was happy by accident to get to LAX 4 hours,early. It took almost all 4 hours. I dont think I will fly with Delta out of LAX anytime soon.
Cons: "Boarding announcements were hardly audible. We chose comfort seats for extra payment but that still did not turn out to be comfort class. Seat classes are confusing. No temperature was taken before boarding."
Cons: "It was great fir a short flight. And they got me there early."
Pros: "The crew was amazing, the seats were super comfortable, entertainment was great, lots of movies to choose from. Also they handed out a lot of great snacks"
Pros: "The crew was amazing! They were all so nice and helpful"
Cons: "The WiFi didn’t work"
Cons: "The flight was delayed and it ended up being delayed for 4 hours and we had to take a cab to Detroit to catch our flight to Europe"
Pros: "Every one but the gate agent at Detroit going to Seattle at 7:40 loading time on 4-11-19. She was mean and curt and would not get my seat corrected I had to sprint for at least a mile to even make it. We landed the same time they were boarding"
Cons: "The attendants on the Detroit to Seattle flight suggested I go talk to the gate agent to get my seat corrected. They said the flight was not full. So I did. To be greeted again by the mean agent you told me to take my rear and get it on the plane that the attendants didn’t know anything"
Cons: "The customs and border inspection station in Atlanta is an absolute disaster."
Pros: "Crew was extremely friendly as expected from Cathay. The aircraft was substituted from the scheduled A350-800 to an A330 but it still had lie flat seats, just not as nice. The crew was very apologetic for the last minute schedule change."
Cons: "Nothing can be done about the aircraft swap, I’m happy they swapped with an aircraft with lie flat seats as I was exhausted and needed the rest before landing in HKG."
Pros: "The flight departed and arrived on time."
Cons: "The plane was not the same plane I booked travel on. They changed it, so if it’s the 777 then it is basically widebody short haul seating in business, with a lay flat price! The seats are old and don’t work well. This has been an issue on all the flights I’ve taken between Tokyo and HKG."
Cons: "Boarding had two long lines for economy. Not clear what the system was. Could have been a bit more organized"
Pros: "Food and entertainment was great"
Cons: "Dirty bathrooms, cramped seats, and still can't believe they still load the front of the plane first... takes forever"
Pros: "Airport checkin crew sucked, in-flight crew were fantastic!!"
Cons: "They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??"
Pros: "Crew was attentive, plane was clean."
Cons: "Food was horrible. They did not dim the lights until 1.5 hours into the flight."
Pros: "The food was great on Cathay Pacific and the flight was comfortable"
Cons: "Should serve more food"
Cons: "Too cramped not enough space staff are not friendly will not fly Cathay again"
Cons: "Crew not helpful or particularly friendly not sure if it was because we were not Chinese!"
Cons: "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."
Boarding was quick and efficient. My screen didn’t come on and everyone else had theirs working so a little bummer but it was a short flight!
Pros: "It was on time. The staff was friendly."
Cons: "My seat got changed around after I have chosen my my preferred seat. I was the send all the way to the back last row with my 15 month old she counts sleep because of the bathroom noise. The I was given extra space just to be set back at where I was of some not explain reasons. Safety is the most and people weren’t checked for temperatures people where not making social distances... I believe they have not take mayor precautions for the pandemic they can do better..."
Pros: "Great, friendly crew and excellent customer service from flight attendants."
Pros: "It really miss timed, not like was expected!! Bad taming for take off was really as I expected , thankx good I was there to early!!!"
Cons: "The boarding procédure in Dublin requires à long walks in 3 différent locations. Should be ma de shorter"
Cons: "The connection time at the Dulles airport was ridiculous. To get from gate C to A in 20 minutes was difficult and I almost missed my flight"
Cons: "Did not seem to be able to control the movie, to restart, or FF or REWIND."
Pros: "United was the worst airline."
Cons: "They did not have our special meal. They just say we forgot. They gave us leftover food from other flights."
Cons: "The flight was delayed and we missed our connecting flight, after several desk visits and phone calls we got moved to a morning flt the following day - on the phone they honored our extra comfort seats in row 7,but upon landing in sfo, they moved David to row 20. Another phone call and he was confirmed in row 8. At the gate they put him back in row 20. We paid and confirmed multiple times to get extra comfort and it was not honored."
Pros: "The boarding and seating happened in a timely fashion, and the crew was courteous. The lunch meal (I had requested Asian vegetarian) wasn't amazing, but not as bad as it could've been."
Cons: "The flight was not with Lufthansa, but it was actually through United, which was extremely confusing as I did my ticket confirmation, seat booking and meal choice through Lufthansa prior to my trip. To find out on the day of the flight that I had to check in and go through United was extremely annoying, as the counters are in different terminals and it was unnecessarily stressful. The flight itself was crammed, with absolutely no leg space, and not even enough space under the seat to stow my backpack (which had fit perfectly on my Brussels Airlines flight to Madrid). I had requested the Asian vegetarian meal, and the snack we got prior to landing was pretty much two slices of cucumber on a small bun (and an apple on the side) - extremely dry and hard to eat. I asked for mayo, but the flight neither had that, nor any other condiments to make the "sandwich" more edible."
Would recommend to support give water in cups for free to the passengers.
Pros: "On time flight, got what I paid for and expected."
Pros: "Spirit was nice enough to check in my bag and not lose my luggage"
Pros: "This was my first time flying Spirit and I had no issues. As long as you are taking a pretty short trip, this airline is great. Also, you should have everything with you, bag, drinks, snacks, etc. because you will pay extra for all of that. I carried a bag pack which fit under the seat and brought my own snacks and entertainment, so no issues. Flight was smooth and flight arrived ahead of schedule."
Cons: "Seats were pretty close together, but I’m a small person so it was fine. If you are tall, this might be an issue. My husband is 6’4” and would have been uncomfortable in a standard row."
Pros: "First class seats for an extra $31 for my flight from Port au prince to FLL (almost 3 hr flight)"
Cons: "Boarding process was slow and not clearly marked for Speedy Priority boarding passengers. Flight was awesome otherwise use"
Pros: "Great service, newer plane, and on time. Very satisfied with my travel experience"
Pros: "Quick boarding"
Cons: "The descent was rocky. The fees are tough to swallow"
Pros: "The crew was very attentive and professional. The seats were VERY roomy and we even had leg room! No other flights I've taken in the last ten years have had that much room in coach, it was like first class."
Cons: "Flight was cancelled. Re route changed it from a one way direct flight to a 15 hour extravaganza."
Pros: "On time"
Cons: "Charge you for everything!! Seats cramped. No entertainment at all!!!"