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Pros: "new plane good flight"
Cons: "seat space"

Pros: "The aircraft was extremely clean. Crews were helpful and patient with passengers as they boarded and asked questions."

Pros: "Crew was super amazing and friendly! Very good service also!"
Cons: "No seat back entertainment.."

Pros: "Smooth flight"

Pros: "Not much - the snacks"
Cons: "Everything."

Pros: "Check in crew was courteous and professional"
Cons: "Boarding process Too many subclasses of boarding “priorities “ Too gimmicky"

Cons: "Poor communication on delays. No wifi. No service. Couldn’t use lavatory."

Pros: "Desk attendant was very helpful, personable, and efficient"
Cons: "Couldn’t get a boarding pass for the last leg of my trip (AZO>DTW>ATL>CSG) when I checked in online, couldn’t get it at the Delta counter in AZO, nor in DTW. The staff at the Delta counter in ATL resolved it in less than ten seconds."

Cons: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."

Cons: "Better flight scheduling."

Cons: "KAYAK did not informed us we have to pay for our luggage!"

Pros: "There were 12 delays. No help and I slept overnight in the airport. Worst experience I will never fly delta again"
Cons: "Everything"

Cons: "Excellent"

Pros: "Nothing exceptional stands out"
Cons: "Flight was not on time"

Pros: "Seat was uncomfortable and hard as a rock, confined and tight."
Cons: "a new plane with more space and bigger seats, better service at T4 at arrivals, that place is a zoo"

Pros: "The crew was nice"
Cons: "The food"

Cons: "No room to move very cramped"

Pros: "The crew was amazing my daughter is still talking about how nice they were to her."
Cons: "Nothing at all!"

Pros: "Amazing crew and clean cabin."

Pros: "see above"

Pros: "Microphone in seat 31 E (isle seat) did not work. It has a short in it."

Pros: "Comfort and snack was good."
Cons: "All ok."

Cons: "I was placed on an earlier flight as soon as I arrived at the Portland airport. The flight was full, there was no room for my bag in the overhead bins. The bag was checked, not to just Seattle but all the way to Venice. Well, surprise, surprise, the bag was lost on the way to Venice. KLM does not allow enough time in Amsterdam for luggage to make a connecting flight."

Pros: "love that Delta is now giving out Kind bars. Thanks!"

Pros: "Economy Comfort, excellent in-flight entertainment (Movies)"
Cons: "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)"

Cons: "Terminal g18 is in the worst possible place. It is right smack in the middle of a food kiosk and restuarants with the ipad tables. You can't hear any announcements and boarding is just a cluster."

Pros: "Short flight! Crew nice enough!"
Cons: "Boarding seemed slightly delayed"

Cons: "The crew was great and the flight came in early. I wish there was a better food selection."

Pros: "Gate Agent was extremely helpful and compassionate regarding making sure our family (traveling with adolescent children)was accommodated ."

Pros: "the flight was quick and it was fine. flight crew was polite and professional."
Cons: "i didn’t like that my knees were in the row in front of me, and we hit some pretty scary bumps. i get really anxious about turbulence."

Pros: "Newer plane, even though it was a short flight there was a choice of movies and tv shows. Crew was very nice."

Pros: "Zones are more delineated."
Cons: "People were obviously cutting in line and edging up before their zones were called."

Cons: "Flight delayed 2 hrs"

Pros: "After almost every airline cancelled. Delta still took me to where I needed to go with not one single problem. That pilot was amazing. I forget his name. But the plane didn't slide or anything during take off. Amazing."
Cons: "What was there not to like. We were a little bit late but I wasn't in a rush. I planned well ahead. Delta moved my flight from 10 a.m. to 6 a.m. and that was perfectly fine with me."

Pros: "Everything was great, flight attendants were awesome"
Cons: "Nothing"

Pros: "Cabin was very clean and comfortble"
Cons: "Delay 3 hours in the unheated airport in Monterrey Mexico was very uncomfortable"

Cons: "Enhanced security procedures are onerous and caused the flight to be delayed 20+ minutes. Too many TSA staff at PLN doing too many things horribly inefficiently. Extra precautions (testing a Ziploc bag of cookies and several chocolate bars for explosive materials) did not make me feel safer or less inconvenienced by the theatrics of security."

Pros: "Staff smooth flight great landing and free movies"
Cons: "Everything was perfect"

Pros: "Was initially hoping to fly a US airline but will now look for Aeromexico first. Exceeded my expectations!"
Cons: "The layover in Mexico City was a bit long and the airport was not so great"

Pros: "Boarding, checking in etc. The usual stuff, nothign spectacular."
Cons: "Seats are getting too crowded!"

Pros: "The flight trip coming to an end."
Cons: "Boarding is inefficient. Attendants were friendly but not attentive. The entertainment system was malfunctioning. This was not a pleasant experience."

Pros: "The crew was beyond friendly and courteous. Lots of leg room."
Cons: "I was an older plane, it was louder than our flight down to Atlanta. Nothing they could do about it, but a slight annoyance."

Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."

Pros: "Friendly and informative flight attendants kept the passengers in reasonable spirit."
Cons: "Left nearly an hour late after confusion related to oversold seats and upgrades. The gate agent entered the plane multiple times. The landing was rough, the brakes were loud."

Pros: "Clean, pretty roomy (Delta Comfort)"
Cons: "Couldn't get onto internet. Both my wife and I could not access internet. Might be platform thing as we have Apple devices; woman next to us seemed to have nomorobkem with PC."

Pros: "Very friendly flight attendants. The plane was full but the attendants were excellent."

Pros: "Flight attendant was excellent and pilots did a great job with weather"
Cons: "nothing."

Pros: "The crew was friendly and accommodating, and service was good"
Cons: "I purchased a basic economy ticket and upon checking in, my Delta app said my seat was unassigned and I had to get my boarding pass at the airport. I checked back later and the app had me as number 7 on the standby list. I called Delta (wait time 3+ hours... my flight was in 3), and then the Delta app support where I was able to get through to someone. She told me that the ticket I purchased over a month in advance did not guarantee me a seat on the plane (???). She said that if I was bumped from the flight they would reschedule me for the next morning. She was pretty rude and made it seem like I had a 50/50 shot of getting on this plane. I rushed to the airport in hopes that I would be the first from Standby there, and the gate agent told me that I was fine and would board right after first class and be assigned a seat then. Great. Once I got my seat assignment, I board to find out there is someone else sitting in my seat...... They eventually called the desk and had her moved, but it was the weirdest boarding experience I've had.. and I've flown Spirit. These planes that Delta fly's are SO OLD. Both times I have flown Delta the "turbulence" has been so bad and cold air was blowing right on my the whole flight with no option to turn it off (it wasn't from one of the vents, but from the side). Someone close to me works for Delta and I know for a fact that some of their engines blow mid-flight.. and they tell the passengers that it's turbulence.. so that doesn't make me feel very safe. I won't fly Delta again if there is another comparable option."

Pros: "We flew 1st class and this was out first time on a 767. Wow! Amazing seats that recline as well as foot rests that extend. USB and electrical outlets, bigger tray tables, massaging seats, etc. I had a special meal request and the flight attendant was very professional and pleasant about it."
Cons: "Nothing. It was great!"