Pros: "Crew was very friendly and took good care of the passengers"
Pros: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Cons: "The in flight screens weren't working well."
Pros: "Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks."
Pros: "The airplane seats and entertainment were 150% bettter than American"
Cons: "The check in area felt cramped, understaffed and like a 4th rate airline"
Cons: "We weren't alerted there was a chance of delays. Over two hours late."
Pros: "The crew was communicative and courteous."
Cons: "There was a flight delay in LAX due to a maintenance issue. The captain and crew informed us before we boarded the plane which was excellent. However, they could not figure out what was wrong with the planed and delayed the boarding for another 3 hours, putting our 1900 departure time to 2100."
Cons: "I came from a long trip from France, the seat I was assigned was not reclinable, close to the restroom. I was totally exhausted from the previous flight, not able to sleep at all and when I tried to stretch my legs by sitting sidewards on the aisle a crew member keep bothering me to keep my legs out"
Pros: "Pilot was super nice and informative when the flight was delayed."
Cons: "Took off late. Other than that very comfortable and great experience"
Pros: "It is a busy travel day and this flight was unbelievably smooth. The entire crew was competent and friendly."
Cons: "Plane was clean. Leg room was adequate for a 6 footer. Wafer cookie was good. Crew was nice."
Pros: "I requested and picked a window seat but unfortunately. Got isle seat. I requested a Muslim meal and I got pork in my choices."
Cons: "Honer the requests ."
Pros: "Seats were very comfortable in first class. Very happy with that experience for short haul flight. Enjoyed the service. Flight attendant checked on me multiple times and offered beverages."
Cons: "Snack/food choices."
Cons: "I didn’t not like being delayed an entire day because they had a problem with my wife’s name in the system"
Pros: "The crew were great, but"
Cons: "the airline had to hold the connecting flight because of gate assignments"
Pros: "GOOD JOB BY FLIGHT ATTENDANTS;FRIENDLY AND EFFICIENT! I AM A RETIRED AIRLINE PILOT"
Pros: "Crew was trying to do their best and make the poor experience as good as posible woth positive energy"
Cons: "Flight was delayed for 2 hours after we boarded the plains and heading to the runway to take off. We had to return back to gate, sit in our seats for 45 minutes. Then we were told we need to get off plain, and board a new plain at gate 72. There was a miss communication and we had to go to gate 82 instead.... just a horrible experience."
Pros: "Boarding went quickly."
Cons: "Landing early, then sitting on the plane for an hour and a half, which made me miss my connection for the second time in my last two united flights. Being given no assistance in how you rectify my situation and having to figure it out myself, then boarding the next flight late. Recieving no compensation for the inconveniences United caused me on both of the last two flights I've taken with them."
Pros: "The crew was super friendly and helpful, I got the window seat and I love that, on and off the plane in record time."
Cons: "Absolutely nothing"
Pros: "The crew and service was very nice and pleasant"
Cons: "To hard to use the inflight entertainment from wifi and that it was delayed"
Pros: "Everything else was fine."
Cons: "The flight was delayed 30 mins prior to boarding for 6 hours. They were missing a part that needed to be ordered. What I don't understand is why they couldn't have emailed everyone to notify us so we weren't stuck in the airport for 6 hours."
Pros: "went from point A to point B, that's what I paid for and that's what I got"
Cons: "seats were uncomfortable but what can you do"
Cons: "Both trip I had to wait 2 hours or more to leave and horrible service."
Pros: "It was an airplane"
Cons: "Flight was very late, very disorganized. Crew lies about how late the plane is, and why it was late."
Cons: "I will never fly your airline again. Poor service. Never again."
Cons: "Flight was cancelled. This is my 3rd and final time flight with this joke of an outfit. Never gone smooth once."
Pros: "Didn't crash"
Cons: "The flight was cancelled due to mechanical problems. Spent 8 hours in the ape port getting rebooked."
Pros: "The landing was superb!"
Cons: "The flight attendants were not friendly and seemed disorganized and not well trained.. you had to pay for everything making the flight more expensive than other airlines. The plane rattled and seemed old. Never will I choose this airline again."
Cons: "The flight was delayed for over 4 hours due to operational issues (not weather or maintenance). The gate representative didn't keep us informed of the issues and when he did, he was usually wrong. There is a surcharge for everything from carry-on fees to beverages on the plane. The plane itself was uncomfortable with uncushioned seats. Let's just say that if I had to choose between a Frontier flight and a Delta flight that was $400 more, I will choose the Delta. Same goes with any competitor. I will never fly Frontier again."
Cons: "It's very late to get a hotel and they didn't arrange anything for us. We get a credit for future flights and hotel reimbursement. But I'd rather not fly Frontier again!"