Daily cleaning, installation of cabin HEPA filters on flights from San Francisco to Phoenix
Southwest, American Airlines and Air Canada have all waived their change and cancellation fees on flights from San Francisco to Phoenix. Confirm policies on booking site.
Alaska Airlines does not allow booking a middle seat on flights from San Francisco to Phoenix.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 1h 53m, covering a distance of 651 miles.
There are 294 (nonstop) flights between San Francisco and Phoenix per week, averaging 42 per day.
In the past 3 days, the cheapest one-way tickets were found on Frontier ($24) and Alaska Airlines ($49), and the lowest round-trip tickets have been found on Frontier ($53) and Multiple Airlines ($57).
American Airlines (8 times daily), Southwest (7 times daily), Air Canada (5 times daily) are the most frequent flyers on this route.
From San Francisco to Phoenix, Monday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Phoenix back to San Francisco , the best deals are generally found on Thursday, with Wednesday being the most expensive.
When flying out of San Francisco you will be using San Francisco, often referred to as San Francisco Airport. You will be landing at Phoenix Sky Harbor Intl, also known as Phoenix Airport.
Leave your car at San Francisco Airport during your time in Phoenix and choose from one of the long-term parking lots available. There is a garage as well as a lot, and both cost approximately $25 per 24h. Shuttle buses connect the parking lot with the airport and run 24/7.
The PHX Sky Train not only connects the terminals, but also operates between the airport and the 44th Street and Washington Station. From there, the Valley Metro Rail is your quick and convenient connection to Phoenix. A ride on the metro costs approximately $2 per trip and ticket machines are positioned at the station.
There is no onsite hotel possibility at Phoenix airport, but plenty of nearby hotels guarantee a comfy bed after your arrival. A 5m drive from the airport, the Aloft Phoenix Airport offers a free airport shuttle and a 24h front desk. Another option is the equally close Crowne Plaza Phoenix Airport.
Your furry friends may want to stretch their legs too after the flight from San Francisco to Phoenix, so head to the many pet relief areas dotting the Phoenix airport. One pet patch is located east of terminal 2, and another is at terminal 3 on the first floor. Among some others, there is also a pet relief station at terminal 4 on the first floor.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San Francisco to Phoenix.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Phoenix from San Francisco is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Phoenix with an airline and back to San Francisco with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Phoenix from San Francisco up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The pilot went around to passengers and apologized foe delay."
Cons: "3 plus hours of delay????"
Cons: "I love Alaska"
Cons: "WIFI was not working"
Pros: "Wish there were blankets available"
Cons: "Boarding can be little more faster"
Pros: "Quick boarding"
Cons: "More room"
Cons: "Didn’t like sitting on tarmac for 40 minutes after arriving. Got very warm and uncomfortable to breathe"
Cons: "No worthy"
Cons: "the new saver fare option sucks, it makes travel more stressful and very undignified"
Cons: "I was not notified that my card was declined and this caused a ton of delays"
Cons: "The plane was amazingly cramped."
Cons: "Free food and blankets"
Pros: "How smooth and orderly the whole trip went"
Cons: "No snacks :("
Cons: "It is much better now"
Cons: "Not being delayed"
Cons: "Extra leg space"
Pros: "I liked the mood lighting, the spacious area under the seat in front of my aisle seat, the choice in movies, and that every seat had a screen."
Cons: "The takeoff and landing were smooth except that the plane felt like it was fishtailing a bit. Otherwise, it was great!"
Cons: "Nothing, all was perfect!"
Cons: "Delay Part not available"
Pros: "Awesome staff and plane. I Miss virgin!! well done to Alaska for keeping the spirit alive."
Cons: "Changed gates twice, boarded late, sat ont he runway, waited for a gate on arrival and then waited for baorrding ramp."
Pros: "Que aparte de la bebida sirvan un sanduche o algo para comer"
Cons: "Boarding via bus to plane. Delays due to mechanical issues at both departure and arrival. Staying on the plane while maintenance is performed. No complimentary snacks or drinks after losing value on ticket price."
Pros: "Perfect trip no complaints!"
Cons: "I liked all of it"
Cons: "Seat was broken and would not recline so incredibly uncomfortable for red eye. I was freezing (though I’m often more chilly than others). Not great food options."
Cons: "You are no different then other airlines. Nothing sets you apart."
Cons: "No food"
Pros: "The plane was late. I was tired"
Cons: "I forgot my headphones. $3 to borrow a pair from virgin?"
Pros: "Had my bags in an incredible 10 minutes"
Cons: "When we were birding they were meeting people board ahead of other based on whether they were wearing SF Giants wear or not. Choice in sports team should not effect the flight. It was discriminatory."
Pros: "Flight was easy boarding, took off on time, landed on time"
Cons: "Was nervous regarding the announcement they made before the flight. Everyone was to stay in their assigned seat due to the lack of people on the flight. They needed to balance off the plane. We were afraid to get up and walk around. Wasn't happy about being placed in the back of the plane because it was so LOUD."
Pros: "Arrived earlier. Good accommodations."
Pros: "Prompt boarding"
Cons: "Sitting on the plane for 1.5 hours prior to departure because the plane was too light. This should be something that is determined prior to boarding the plane."
Cons: "the meanest most rude racist hostess ever! her insinuations and degrading way of speaking to me left me speechless. i will file a format complaint and might even take it further."
Pros: "I loved how fast I got my luggage at the baggage claim. I was very impressed."
Pros: "I was checking in in a fluster and trying to attach my bag tags. A agent came over and helped me (for some reason I had taken the entire sticky back off ha!) and then he took my bag for me right from the kiosk. I was super impressed"
Cons: "needed more water"
Pros: "Alaska Airlines is the best."
Cons: "The diy watch movies on my own device wouldn't load. More frequent trash pick up."
Cons: "If United can serve more than orange juice or water, so can you"
Pros: "I arrived early"
Pros: "The pilot introduced himself and kept us updated on the weather and turbulent."
Pros: "Cleanliness. Safety. Friendly."
Pros: "Covid safety protocols and people following was excellent."
Cons: "Serve alcohol :)"
Pros: "Crew great....moved passengers around near us for Covid related separation."
Cons: "Cramped.....too many seats in too small of a plane....I'm 6ft / 190 lbs"
Pros: "Good organization, good hygiene, polite crew."
Pros: "On time"
Cons: "Aircraft was too warm. Needed more air!"
Pros: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"
Cons: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."
Pros: "compared with other airlines they were just OK"
Cons: "My monitor isn’t really working after rebooted. And the audio hole wasn’t tight enough"
Pros: "On time, smooth take off and landing."
Cons: "Better food and more water."
Pros: "All was good"
Cons: "All was good"
Pros: "Quick boarding process"
Cons: "Wifi stopped working halfway"
Pros: "Awesome prompt and courteous service."
Pros: "Free food. Extra room."
Cons: "Waiting on runway"
Pros: "Delta Comfort om commuter jet"
Pros: "Flew us safely home."
Cons: "We waiting on the runway for over a long period."
Pros: "Cheese plate"
Cons: "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"
Cons: "3 hours delay"
Pros: "Had the whole Comfort section to myself!"
Cons: "Flying into blizzards suck, don’t do it"
Cons: "There is no place to specifically order vegetarian options in booking. Luckily virgin carries extra"
Pros: "Got an upgrade to econ comfort"
Cons: "WIFI wasn’t working. USB charging port wasn’t working either"
Pros: "Not much to like"
Cons: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"
Pros: "Excellent service and upgraded snacks in economy"
Pros: "customer siervice was great and welcoming was awesome"
Cons: "waiting on the tarmac for 40 minutes"
Pros: "No hassle, no drama, very smooth."
Cons: "The blueberries were rather bland."
Pros: "All I need to say."
Pros: "it was great experience"
Pros: "Comfort and boarding"
Cons: "Delay and food"
Pros: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Cons: "The guy next to me was kind of smelly but was very nice."
Pros: "Very smooth"
Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"
Pros: "Great staff, quick service."
Cons: "Asked for hot tea but what I got was barely tepid."
Pros: "Excellent trip. Provided ample food snacks and drinks."
Cons: "The attendents only served one round of beverages in Comfort Plus."
Pros: "I got home."
Cons: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."
Pros: "Individual screen and USB port"
Cons: "No issues that could be controlled I.e. Person in seat in front for mine leaning way ......"
Pros: "Just to clean the cabin a bit more and the folding table tops. thanks!"
Pros: "Efficient, comfortable, on time"
Cons: "Price of food"
Cons: "Boarding took too long - full plane and double seat booking changed 10 minutes early estimate to 20 minutes late"
Pros: "All restroom floors were wet. I have seen this in others 767's too. Is this a 767 phenomenon"
Pros: "On time"
Pros: "Prompt boarding and good directions from the crew"
Cons: "AA cancelled the Dallas flight before this one so they could fill up our flight. This does not seem very considerate of our health during a Pandemic especially with their messaging about social distancing. They also did a very poor job of keeping people patient in the deplaning process. They should have better messaging and a very non threatening way of encouraging passengers to be patient and courteous. Maybe they good offer each passenger a choice some type of goodie like a mint or a chocolate that says "please enjoy this while you wait for others to exit the plane"."
Cons: "You overbooked your capacity and gave me an option to fly to LAX and find my ride home. Unbelievable."
Pros: "The crew was so wonderful!"
Pros: "Everything but the smiling, smile more !!"
Cons: "everyone needs to smile more. This is the job they chose, a smile goes along way!"
Pros: "Everything was great."
Cons: "Nothing. It was smooth and efficient."
Cons: "The experience was excellent."
Pros: "It was fine the next leg of the trip was cancelled"
Pros: "Everything went smoothly, i had a good seat."
Cons: "Everything was good except the delay of the fight itself and then the baggage we received almost an hour later with priority tags."
Pros: "I’m alive"
Cons: "An hour late. 3 gate changes. Missed connection in Phoenix. Typical AA."
Cons: "Delay of 1 h at Philadelphia to Syracuse !!"
Pros: "Emergency row seating is great for really tall skinny people. Plenty of legroom but seat width by no means helpful."
Cons: "Better snacks"
Pros: "Everything was good!"
Pros: "Boarding was fairly quick and on time. Transfer in Phoenix was no problem. Luggage arrived OK."
Cons: "Seating is too small and too close to next rows. Unhappy with having to pay for seat assignments and checked bag while watching gate agents refuse to enforce overhead bag size limits."
Cons: "Delay upon delay"
Pros: "seat was basic. prefer having tv screens in the seatbacks as opposed to using my tiny phone as a viewing screen."
Cons: "prefer having tv screens in the seatbacks as opposed to using my tiny phone as a viewing screen. only food available besides pretzel was pay food."
Pros: "Loved the wide spacious seats"
Cons: "Would prefer to have entertainment system on a instead of using my own device"
Pros: "The catering was on point."
Pros: "Everything no complain"
Cons: "I like everything Everything no complain"
Pros: "People were ok"
Cons: "The boarding process is a mess at this airport. Feel sorry for anyone with accessibility issues. Stairs to all planes."
Cons: "The seat assignments based on loyalty status - rude gate agents"
Cons: "I tried to change my seat to an available window seat several times after online check in opened using the app and consistently received error messages so ended up stuck in a middle seat."
Pros: "Friendly staff and helpful"
Cons: "Did not fly out of Ontario, I was being led to fly out of LAX since there was a delay. Ended up flying out of John Wayne Airport."
Cons: "Breakfast - lots of sugary items"
Cons: "Horable...never ever use AA"
Pros: "Quick boarding and on time! Speedy and efficient"
Pros: "The flights were on time and the staff was very friendly."
Pros: "The quickness at which they discovered my suitcase was missing even before I got to the luggage carousel and sent me text. The quickness at which my suitcase was found, put on another plane and returned to me the next day by noon to my home. There was nothing missing."
Cons: "That damage on my suitcase is not covered. Corner was torn 8 inches and a tear in the fabric. But it wasn't my expensive suitcase. It got caught on the carousel I sure because the paper identifying strips got caught somewhere."
Pros: "I liked how attentive the flight staff was to my 6yeat old niece who was flying for the first time. They even let her talk to the pilots in the cockpit and gave her extra snacks from First Class!"
Cons: "I got to Moscow, SVO. I didn't receive my bag. This sucks."
Pros: "The food was great!"
Cons: "The new baggage rule limits you to two bags in business on international flights☹️"
Pros: "loved having a movie to pass the time. Super friendly attendants."
Pros: "Pilot did good job in tricky conditions at landing."
Cons: "Wish food were served."
Pros: "Crew was friendly and made my travel pleasant"
Pros: "Airline and crew looked after us and kept us informed. My app said the flight was delayed but the captain didn't seem to know this so we sat for half an hour or more after planned departure. Maybe he hoped to get an earlier slot. We were 30 mins late in the end."
Cons: "No food for purchase, just a drink and biscuit."
Cons: "Ct for. R"
Pros: "Provided overnight hotel for cancelled flight"
Cons: "Cancelled two flight connections to Austin from Phoenix."
Cons: "Late by 40 min"
Pros: "The comfortable sitting and good hospitality by staff. Timely departure and smooth landing of aircraft."
Pros: "Everything smooth. No hang ups"
Pros: "Cheap. Easy. Got me to my destination"
Pros: "Lots of free movies."
Cons: "No free food."
Cons: "I was told I had to check my duffle bag at the gate, that there was no room for it. When I dot to my dirty seat I found room for three of my bags in the overhead compartment."
Cons: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."
Cons: "Flight was delayed 2 hrs"
Pros: "Flight departed on time. Good seat pitch in economy. Food and beverages included and tasted good surprisingly. Crew were helpful and efficient. Plenty of entertainment options for film, TV and music."
Cons: "Do not like the process of boarding by group number. Another way of squeezing money out of the consumer. Also causes chaos when trying to board. Seats too narrow in economy especially if your broad shouldered."
Pros: "That the flight wasn't any longer than it was"
Cons: "A bit hot n stuffy"
Cons: "I missed my sister graduating because of avianca"
Pros: "Boarding, service, staff attitudes, on time and deplaning"
Cons: "Staff kinda rude"
Pros: "Nice new interior"
Cons: "Immediately after all passengers were boarded United discovered the plane had to be replaced. We all had to deplane, wait an hour more for a new A320, and reboard. Also irritating that delays are posted at 15 minute intervals and then updated; so you have to keep updating friends & family via WiFi. If it's predicted to be an hour, say so."
Cons: "Unfortunately flight was delayed for 2 hours on top of a 3h42m layover"
Cons: "So uncomfortable."
Pros: "SFO-SYD was great. My luggage was left behind in SYD when I landed QZN!!! Not amused!"
Cons: "Them losing my luggage!"
Pros: "Arrived a little early!"
Cons: "7/8 size Brazilian airplane."
Cons: "Not enough legroom"
Cons: "The worst airport customer service rebooking agent experience I ever had in my life. They had seats on the flight I had the booking on but wouldn't let me go just because there was less than an hour left in the flight, still in the bag check window. Ver very bad agents at the rebooking desk"
Pros: "The Boeing 787 plane was very nice. The window shading control is unique!"
Cons: "Thanks United for keeping my diet in check."
Cons: "Too tight for legs."
Pros: "On time , and good service"
Pros: "Staff nice and efficient."
Cons: "No power outlets at the seats. Alaska Airlines have this and it is very important."
Pros: "Boarding was efficient"
Cons: "I fly a lot. Other airlines do pretty much everything better. Only thing that was slightly better was the boarding process."
Cons: "We’re about to take off, had to go back to the gate due to poor inspections, then they had to move us to another plane and couldn’t be less effective. Gave everyone the wrong gate twice, it was ridiculous. Someone at United should hire a six sigma trainer to teach employees about efficiency."
Pros: "Quiet flight and very efficient food and beverage service."
Cons: "Gate agent not very helpful when my wife and I were assigned separate seats."
Pros: "I didn't get dragged of a flight due to overbooking. So that is always a positive."
Cons: "United needs to add more entertainment options to all of their flights. Virgin, JetBlue have done this. Why can't United? You have record profits, invest it in inflight experience."
Pros: "Easy quick boarding - attendants seemed to watch and keep the misc items from going into the overhead."
Cons: "Being woken up to see if I wanted water or food"
Cons: "Long delay in San Francisco"
Cons: "okay because it was short"
Cons: "Flight was delayed two hours, lack of communication regarding delays even after airplane arrived, seats were uncomfortable and lacked room."
Pros: "Comfort alerts to delays"
Cons: "Hate hate hate having to check carry on at the gate There is pkenty of room if enforce the carry on under the seat Do so It is unfair to make later groups pay for selfidhness"
Pros: "The stewardess miss polanxo was great"
Cons: "The only thing I didn't like was that my flight was delayed. But hey, it happens. Over all it was great"
Cons: "I have to endure 10+ hours without the chance to purchase on flight wifi"
Pros: "Lufthansa offered complimentary food on their three legs of my journey. Even the two hour flight Munich/ Malta. But United offers nothing. And the seats are way too narrow."
Cons: "Narrow seats. No free meals. No free entertainment."
Cons: "My itinerary had to completely change."
Pros: "Everything was great expect for one thing."
Cons: "I was made to gate check my bag as I was boarding which was fine, yet they wouldn't let me move things around as I had lots of items in the putter pockets and my gloves got lost."
Pros: "In spite of late the flight reached before time."
Cons: "though I booked 8 months before yet I was given the last seat. I was rally sad."
Pros: "Good crew."
Cons: "No comfort. Should have picked my seat."
Pros: "It was ok."
Cons: "Small.plane, nasty sweet snack! Geez are peanuts that much more expensive!?"
Pros: "I liked the boarding process. The staff were nice people too."
Cons: "The plane made a horribly alarming screeching sound before takeoff. WiFi was out. The snacks tasted like stale trail mix from a Fresno gas station."
Pros: "Movies were ok."
Cons: "Openly rude, almost argumentative staff. I was afraid to talk back because the last thing I want is any accusation of bad behavior on an airplane. But if this were a restaurant, the customers would get up and leave without eating. I've never had this experience on China Airlines or Japan Air. I will never use UA again."
Pros: "Good service"
Pros: "Flight was early!"
Pros: "Was impressed w the new plane"
Cons: "Overhead storage a little small"
Pros: "That's it was fast and organized"
Pros: "Kayak e mails on gate changes and such"
Pros: "I liked the coffee."
Cons: "Flight was delayed by at least 45 minutes, making me miss my connecting flight. After that I had to wait 7 hours for the next available flight. Also the connecting flight was all the way on the other side of the airport. No one at the airport would help with directions to the next boarding area."
Pros: "Very friendly flight attendants & the pilots kept us posted on everything which made me feel extra comfortable!"
Cons: "Delayed departure, changed gate."
Pros: "Everything went smoothly, times were great!"
Cons: "Crew a little snippy.."
Cons: "They cancelled my flight the morning of, I was rerouted through a later flight to AA when the United employee couldn't speak enough English to communicate, I misheard 2:30 when she actually said 2:13. Showed up an hour early as I always do at Eugene airport, only to have the gate shut in my face...we'd missed the flight. I then proceeded to get in my car and drive three hours to catch a connecting flight to Phoenix through traffic etc etc....only to arrive in Phoenix 6 hours later than expected. All of my evening business meetings, lost. Thanks United, you always seem to find a new way to screw it up."
Cons: "Take off delay due to catering"
Cons: "Have passengers with no carry on off the plane first."
Cons: "Negative leg room, Hugh bag fees that were not stated in the original purchase"
Pros: "Arrived 30 min early"
Pros: "Low entry fare"
Cons: "Add on fees for everything which is fine if you are aware of them. The low blow was the $8 can of domestic beer."
Pros: "Not much to like."
Cons: "First flight was cancelled due to mechanical issues. Didn't get to SF until the next day - had to sleep in a hotel in Denver of all places. Why? Flight home was delayed 8 hours. Got an incredible price for the ticket of less than $100 round trip but I doubt it was worth it. I would rather have gotten to my destinations on time."
Cons: "I, and many others waited over an hour before the ticket counter was staffed. It opened at the last minute, two hours before the next flight. Some people waited 2 hours. Many grumpy passengers. What saved the experience was the friendlyness of the flight crew."
Pros: "I didn't like anything about traveling with Frontier."
Cons: "Upcharge for Seats, Upcharge for Checked Bags, Upcharge for Carry Ons, Upcharge for Water. They charge you for water. That seems illegal. The flight was delayed, the gate was changed. We had to change gates which means we had to go through security twice. The staff blamed everyone and everything else (even the passengers) for all the issues and took ZERO responsibility for anything. I can't believe they are still in business with this level of customer service. The flight attendants were ghetto too. Making light of a bad situation by saying the worst things possible. Total embarasment transfer. I'll never fly Frontier again and will think twice about booking travel with Kayak."
Pros: "Co-pilot who had to explain to passengers why so many flaws occurred in this flight, she tried to be humorous."
Cons: "Flight 1884 out of SFO was doomed from the beginning starting with a notice (thanks Kayak) via email that the flight would be 1 hour late. Then, the Departure board at the airport totally dropped the flight, Then (again thru Kayak) I read that the flight would NOT board in terminal 1, Gate 21, Domestic terminal, but ar gate A3 in the International terminal. We all had to exit domestic and go to international and again through TSA. Then the flight departed another 30 minutes late finally over 2 hours LATE! Upon arrival at Phoenix the plane taxied too far away from the exit ramp-another 40 minutes before we could depart. It was an awful flight experience. Did they offer a free soda or anything for inconvenience we experienced-NOT A THING!"
Cons: "I paid so much for a seat when the plane was empty and people were shuffling around anyway. I also paid $40 for a carry-on and was then told that I didn't have to because my bad was so small. In addition, baggages are non-refundable. I won't be taking Frontier again. :("
Pros: "Easy boarding with the zone system."
Cons: "No space at all in seats and tiny tiny tray table....to tight, way to crammed in."
Pros: "How friendly the pilot and crew were."
Cons: "Paying for carry on baggage."
Pros: "Quick boarding! ! Love getting on fast and flying out."
Cons: "Paying for a soda is crazy! Increase everyone's ticket by $1 and offer cover, tea or soda. It would still make you money with less paperwork."
Pros: "leg room was OK."
Cons: "2 hours late. kiosks were not open for check in until just before the flight, had to rush to security and hope I could get through to catch the flight, no one enforced the rules on the size of carry on, people were taking on many bags, and big bags, and no one said anything. Had to pay for ALL snacks..."
Pros: "Easy to check in. Everyone very helpful and friendly."
Cons: "No criticisms"
Cons: "Hidden fees for carry-on bags is RIDICULOUS! Original gate was changed to the international terminal at SFO which meant getting a tram and going through a long security line again. When we landed in PHX, there was no available gate so we waited another 35 minutes. Seats are very uncomfortable and DO NOT recline at all. They also charge for soft drinks. Low budget...poor customer service...numerous delays...hidden fees...steer clear!"
Pros: "I met a cute guy! Lol"
Cons: "They delayed our flight 3 hours! And charge for carry ons! Who does that. I paid $100 for these tickets and my $75 American airline ticket gave me a free carry on."
Pros: "Friendly crew, liked the Happy Hour special..offset the cost of no complimentary beverage"
Cons: "Surprised about the price of luggage, my seat and front pocket was dirty with stuck gum"
Cons: "Delays! Overcharge on baggage Comfort sucks"
Cons: "Plane cancelled, no help from frontier customer service, will never fly on this airline again"
Pros: "So...i will never fly frontier again. Charging $40 for a carry on is outrageous. Also, i had to pay $17 to check in and get a seat. In my opinion, this is the worst airline I've ever flown. I'd rather book a flight that was (40+40+17+17) more expensive so i knew what i was getting. Than fly this airline again. On plane the service was great. I just felt like i was duped into buying a more expensive ticket than was proposed. I will never fly frontier again ( and i tell my friends that too)."
Cons: "So...i will never fly frontier again. Charging $40 for a carry on is outrageous. Also, i had to pay $17 to check in and get a seat. In my opinion, this is the worst airline I've ever flown. I'd rather book a flight that was (40+40+17+17) more expensive so i knew what i was getting. Than fly this airline again. On plane the service was great. I just felt like i was duped into buying a more expensive ticket than was proposed. I will never fly frontier again ( and i tell my friends that too)."
Pros: "I got to my destination on time."
Cons: "it's not worth cheap ticket if your going to charge an arm and leg for everything else."
Pros: "polite and friendly crew"
Cons: "Extra costs for seats, soda/drinks (not water) and carry on luggage on one flight from SFO to PHX I ordered a water, but it never came Same flight SFO to PHX was delayed 2 hours for unknown reason Seats were firm and trays were tiny"
Cons: "Paying for my seat - paying for my coffee - paying for my luggage - not the bargain I thought it was - I could have easily taken another airline with more convenient departure and arrival spots and SAVED money!"
Cons: "The baggage fees are ridiculous. Your bags should never cost more than you (the customer). You try and check in online and they want to charge you more to pick a seat. The seats are tight. The tray table is the same size as my cell phone. (The smallest I have ever seen). Airtravel has reached an all time low with Frontier. I was glad my return flight was on SWA. SWA was cheaper fare, has better seats and a better table, and no baggage fee."
Cons: "There was an additional charge for everything! In total, my seat and bag cost more than the ticket. They were charging 2.99 for club soda."
Cons: "The fare as advertised was misleading. I did not realize until after the flight was booked that I would have to pay an additional fee to select ANY seat. I would have much preferred that the basic seat price be included in the fare. While I anticipate baggage fees at this point, I was taken aback that carry-ons were more than checked luggage. As for the additional fee for a soda...is that really necessary? Not planning to fly Frontier in the future."
Pros: "The only thing I liked was getting to and from my destination safely."
Cons: "I didn't like getting delayed for over 2 hours. Especially when the frontier app said the flight was on time. Then I show up to the airport and find out the flight is delayed over two hours. Then when we finally get to board, we get taken off the plane for more of a delay!..almost 3 hrs in delays is horrible. Not to mention the hidden fees of a carry on?? Are you kidding me? I hope I never have to fly frontier again!"
Pros: "Landings were very smooth."
Cons: "1. Charged $40 for carry-on (each way) 2. Charged $2 for tea. 3. Charged $20 to choose my seat (each way). 4. Flight was 90 minutes late (on a 2 hour flight), no explanation given. 5. Flight delayed another hour due to mechanical problems, no compensation offered, tea still $2."
Pros: "Great leg room, clean, on time and great staff"
Cons: "Everything was great."
Pros: "Everyone was friendly, will fly again soon to San Fran."
Cons: "In San Francisco we were not charged for our carry-on luggage, so we did not purchase the outrageous $40 fee prior to our Phoenix departure. We were stopped at the gate and told we had to pay for our carry-on luggage and because we didn't pay the fee in advance we were charged $60 for our carry-on. Person at the gate said "I can't help what they do or don't do in San Francisco. Get it together Frontier. We will NEVER fly Frontier again!"
Cons: "Angry staff, uncomfortable seating, and the poor scheduling updates."
Pros: "The crew was as helpful as possible, very kind and clearly as frustrated with the situation as we were, and did their best to make sure the rest of our flight was comfortable."
Cons: "My flight was delayed for three hours. We were loaded on to the plane, then told it would be another hour, got off the plane, got back on, and it was still another 20 minutes until we started moving. It was tiring, frustrating, and caused a lot of issues with my ride in Phoenix. I do understand, however, that many of the issues were unavoidable, such as mechanical problems and missing mechanics, but it was frustrating nevertheless."
Cons: "I had a pretty unpleasant experience with Frontier on 12/21/15. Rain in San Francisco caused flight delays. Go figure. Frontier kept us waiting for six hours then cancelled the flight. They were rude; they didn't help their customers, including families with kids, get on other airlines; said they would try to getpeople out of SFO in the next couple days! When I realized I would not get to the wedding I was trying to attend, they siad they wouldn't refund my money' When I insistedon a refund they then said there would be a $19.99 cancellation fee. Eventually, they agreed on a refund. Pretty poor way to run a business. On the other hand, when I needed to cancel my Enterprise car rental, I was able to do it in less than two minutes over the phone - no hassle."
Pros: "The crew was fine."
Cons: "It is incredibly dishonest to not include the 40$ fee to carry on any bag, and 13-20$ fee to choose a seat, bringing up a 60$ per flight leg additional cost. That means roundtrip tickets can easily be 100$ more expensive than listed, making other, more reputable airlines actually cheaper. Not to mention they do not take electronic tickets like every other airline, and when the flight was delayed, I went to have my ticket printed and no one was staffing the desk and no automated kiosks were available. I managed to flag someone down and they wanted to refuse to print me one because "my flight was listed as earlier" despite me being emailed by them that the flight was delayed. I eventually got to my destination, but I will never book a flight with them again. Let's not even mention charging for water, the plastic seats on the plane, etc. Terrible airline."
Cons: "Lots of delays"
Pros: "I was easliy checked in"
Cons: "It was more then an hr late The plabe shook all the ride long It felt terribly unstable"
Cons: "Baggage ripped off.. Im never riding this plane ever.."
Pros: "Nothing... Charging for baggage overshadowed everything I canceled the return and Booked on southwest. This is an dishonest, tricky, unethical company."
Pros: "The smooth flight"
Pros: "Staff was friendly, aircraft was comfortable, there was no line at check-in desk."
Cons: "Baggage policies are very expensive and inconsistent with other airlines."
Pros: "Friendly staff"
Cons: "Hidden costs, uncomfortable seats, little space. Not worth the cheap tickets when you then have to pay for a seat and high prices for baggage. It comes out the same as other airlines."
Pros: "The flight wasnt worse than those of other, more expensive carriers. Very competitive prices."
Cons: "The flight was delayed by 40 minutes. The flight crew was sort of friendly, but not as warm and welcoming as on other airlines."
Pros: "Not much"
Cons: "I did not like the carry on fees of $45 per bag. Flight 1365 had some rude stewardess who in my opinion has something against Asian people. The plane landed in the wrong terminal. Taxi'ing took a long time. the seats aren't adjustable ."
Cons: "No drinks like coffee provided free"
Pros: "The flight itself was okay, except there was a 1.99 charge for a can of soda. But what really made the trip miserable for me is that I was charged 60 dollars at the gate to carry on my small bag which would not fit under my seat but did fit in the overhead space. Nowhere that I saw when I bought this ticket did I see on the website that I would be charged for carry-on luggage. When I got my boarding pass, the guy asked if I wanted to check my bag and I said I would carry it on. We agreed the size was okay. He did not mention to me at that counter when I was getting a boarding pass and we were talking about the bag that there would be a carry on charge. I didn't learn about it until I was at the gate and couldn't do anything about it. If I had been told at the counter, it would have only been 45 dollars and 30 to check it which I would have done. On the plane - thinking about it - I realized he must have been told by the company not to mention the charge so that I would have to pay SIXTY DOLLARS to carry my bag on and the company would get maximum amount of money from me.. That is a complete scam and I feel really ripped off. Because of that experience, I WILL NEVER FLY FRONTIER AGAIN! and I am telling all my friends to stay away from Frontier as well."
Pros: "It was only 15 minutes late. Security and check in were easy to navigate"
Cons: "it was late and we missed the shuttle in Phoeniz"
Airlines flying from San Francisco to Phoenix have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San Francisco to Phoenix
Masks required on board, masks provided on flights from San Francisco to Phoenix
Social distancing seating
Middle seats unavailable to book on flights from San Francisco to Phoenix
Testing for antibodies, testing for symptoms for flights from San Francisco to Phoenix
Waiving of change fees. Search flexible flights from San Francisco to Phoenix
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