Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.
Comfort economy well worth the extra.
newer plane, good staff
need better and more food options, more often
Two hours delay in the start.
Crew was pleasant. Food was OK and service too. Boarding was fine.
The 4 hours wait before my connection, the extra security selection that got me all patted for the 2nd time.
Crew and food were excellent. Very happy to accommodate my husbands health issue.
Choice of movies and tv shows limited and lacked variety.
Flight attendants were excellent.
I loved that the trip was relatively short and uneventful. The food was adequate, but nothing to brag about and very little. The hostesses were nice,better than last time. The price was right on, mostly for a trip of under 15 hours...when usually it is 20h with a stopover.
On the way over, I couldnt get water. The trolley didn't come by, and I had to "leg-over" my sleeping neighbor to get a glass of water fo the back reserve. The TV wasn't working; the remote was dead. As it was a night flight, it didn't matter tt much for me, but it should've been working. The passengers could have been spread out better as there were completely empty middle rows. It would have helped with comfort.
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