Flight was ok, staff was professional and friendly. A good cleaning would be great. I'm average height and light build for a woman but I find the seats really are snugger than ever.
AA didn't notify me of their change to my itinerary so I missed my flight, they cancelled my return flight from Europe, and only offered to refund my ticket when I spoke to a supervisor. I drove 5.5 hours to another city to catch a flight to Europe, believing my return ticket was valid as AA first told me, only later to learn they cancelled it. Thanks to AA, I currently I have no return ticket. Others on this flight and on my later Iberia flight were cursing AA loudly so I don't think my issue is an anomaly, but is more likely AA's new standard of conduct.
Really? I just gave 1 star. Your feedback form should be smart enough to realize that.
It's not finnair. It's American Airlines. The sears were so cramped that I have a horrible backache.
Stop calling it finnair. Several airlines booked tickets on this flight.
There's nothing good to say.
First time flying jet blue. I loved the extra leg room! Since it was a holiday the Pilot made the movies on the flight free which I'm sure doesn't happen always. It did however make for a more cheerful Christmas flight.
Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.
I used a regional certificate to upgrade; this wasn't 1st / biz class at all; the seats are just big clunky leather seats, no recline, no leg room. Really disappointing for a red eye flight across the US.
they say they're partners with TAP until something goes awry. Seattle flight delayed causnig me to miss flight to Lisbon then Rome. wouldn't rebook on another airline to get me there on time. didn't troubleshoot until too late. wouldn't offer finanacial compensation. didn't go the extra mile to make it right. wouldn't recommend
11+ hour overnight delay with no hotel accommodation. They said their partner hotels were all full. Really? Then maybe you should get some more partners!
The boarding process was good. Other airlines should adopt the 'boarding from the back of the plane to the front' process.
But everything else about the flight was not great. The crew was slow (though they were polite and friendly). Movie and TV show selections were not bad, but the sound quality was so terrible that it was impossible to hear the movie.
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