Daily cleaning, installation of cabin HEPA filters on flights from Southampton
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 12h 10m
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Scores according to KAYAK customer reviews
Cons: "All went great. Another excellently run Delta flight."
Pros: "The crew on both legs of our trip were nice and accommodating."
Cons: "just an old plane. still had ashtrays in it. but overall ok because arrived safely and professionalism of staff was quite commendable"
Pros: "The crew was understanding and sympathetic to the customer's frustration with a delayed flight."
Cons: "Delta should have figured out a way to not delay the flight. Every flight was delayed."
Pros: "The crew was okay. Could be better"
Cons: "Variety of snacks and drinks"
Pros: "Crew was great especially Fawn. Best flight attendant I’ve had."
Pros: "Nice crew"
Cons: "Late flight due to ground hold EWR. Two screaming kids immediately behind me."
Cons: "WiFi never connects food"
Pros: "The staff are great very nice pleasant"
Cons: "Wifi doesn't work for long time and have wait long periods to watch something. TV on head reat is nice"
Pros: "Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable."
Cons: "Very old plane, 767-300. The bathrooms needed a better and more thorough renovation."
Pros: "The food was good Flight was on time plane was clean loved the crew! Flew out with them, and returned with them... so that was nice!"
Cons: "Not knowing we were being bused to plane from Terminal Boarded early because of it, created a bit of chaos and panic My tv was broken- worked intermittently need connector for iphone ear buds - should have universal ports"
Cons: "Need vegetarian meal in first class"
Pros: "Seats more comfortable, plan wasn’t too full"
Cons: "No charging port for cellphone."
Pros: "Not much"
Cons: "Seats very uncomfortable no room to move"
Cons: "Delay was over an hour"
Pros: "Speedy flight"
Pros: "Everything. Very nice accommodating ok"
Pros: "I LIKED EVERYTHING,SERVICE AND ATENTION WAS EXELLENT ,PERSONAL WAS GREAT, MY BEST FLIGHT EVER..."
Cons: "WELL,ALL TV SCRENS ON THE RIGHT SIDE WASN'T WORKING,BUT NOT A BIG DEAL..."
Pros: "Crew and boarding were great, which I expect from a premium carrier like delta."
Cons: "Perfect day outside, not a busy day or time to fly. The email forbhe plane being late was was too last minute. A heads up sooner would have been nice. That way we’re not waiting at the airport."
Pros: "drink carts came around twice"
Cons: "Even though there were sunchips available, they were not giving them out to everyone. Only the people that paid up in coach got the sun chips. The rest of us got these sad bag of pretzels and cheesey snacks. So sad. Why wouldn't Delta offer the same snacks to everyone? Seems like such a small additional cost compared to such an offensive action. The money you save is certainly lost in bad publicity."
Pros: "The staff was efficient and kind"
Cons: "The plane was late for weather reasons and they overbooked the flight they had to offer $400 for next flight wasn’t until the next morning.. no entertainment system on plane"
Cons: "No LCD screen for entertainment."
Pros: "Personnel was friendly and accommodating"
Cons: "Delayed half hour and no leg room"
Pros: "Smooth flight"
Cons: "45 minute delay (due to airport, not airline"
Pros: "Power outlets, snacks, beverages."
Cons: "Boarding (goes faster if the rear of the plane boards first), delay, insufficient space at seat, no advance notification of needed app for entertainment access, app not available on kindle fires."
Pros: "Crew was nice. Flight very smooth"
Cons: "We had to get seats at boarding because of the flight delay. She offered us two seats in the back. I knew they don't pushback so I said no. She had given the woman ahead of me two seats in comfort plus. Did not offer that and was rude. There were at least a few empty seats in that area. As a courtesy to us having 1)been delayed in Costa Rica. And then 2) a long wait for the connecting flight in Atlanta it would have been reasonable to offer those seats. Which remained empty"
Pros: "Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time."
Pros: "Convince of the online apps and the TSA precheck"
Cons: "The aircraft was noisy, and the seats were very uncomfortable and extremely close together.."
Pros: "Flight attendants were friendly."
Cons: "Coffee was bad and was luke warm!! It was very cold in the cabin and then really warm."
Cons: "Delay and inoperative Sattelite TV"
Pros: "Nice regional jet!"
Cons: "It was a regional jet..."
Pros: "Variety of entertainment options, much was complementary, which was definitely a neat addition."
Cons: "There was a bit of a delay right before boarding, which was not the airline's fault, but air traffic control at the destination. Unfortunate, but things happen."
Pros: "the inflight service and the quality of food was outstanding."
Cons: "some choice of indian movies would be appreciated."
Pros: "Someone was sitting in our sit. But put us in three sit so happy . She was so nice lady"
Pros: "Pilot and crew were extremely friendly, though it annoyed me how I was seated in the rear when I only had 20 minutes to get to my connecting flight."
Cons: "The coffee tasted altogether horrid--only saving grace was the Biscoff, but even that had its limits."
Pros: "Boarding was efficient"
Cons: "My luggage didn't arrive with me"
Pros: "Polite and efficient"
Pros: "The crew was very accommodating and helpful and the new entertainment systems with the free movies are awesome. Because of the heat in the cabin we received additional beverage service and follow up waters"
Cons: "The air above my seat wasn't working for the duration of the flight and there were problems with the air throughout the cabin so it was uncomfortably warm for the whole flight."
Pros: "Loved the new aircrafts, the flight attendants were friendly and attentive. We landed 40 mins earlier than expected, the captain really sped the whole way and I didn't feel a thing!! The landing didn't even feel as though we were speeding...one of the best flights I've ever had (Jessica England) thank you!"
Cons: "Food options, early morning flights I get you're not going to have real food, but can there be an option to purchase a bagel with cream cheese or croissant, something other than a snack box. I understand the flight is under 3 hours so certain foods aren't available but Delta you upgraded everything else. I enjoy the Tapas box for those that are vegan, kosher, gluten free, etc....PS-the bathrooms are smaller"
Pros: "I'm not sure but it seemed as though the isle was wider than before or other airlines. It looks as nice not having the beverage cart hit my elbow when it went down the isle."
Pros: "Like the smaller plane: less craziness!"
Cons: "Would've been better without the delay, but the aircraft was late getting to Atlanta."
Cons: "I loked everything in my trip"
Cons: "Was delayed 1.5hrs"
Pros: "Food in first class was quite good. Flight was smooth, and arrived early."
Cons: "The boarding agents lost control of the crowd form the get go. The first class cabin crew on our side of the plane was inattentive, though it appeared on the other half of the plane the crew was very attentive. This is one of the poorer first class seats in the industry. The "lie flat" seat is just that, a lie. It is pitched at an angle, though not as steep as some. Foot cubby is narrow and constrictive, bordering on claustrophobic."
Pros: "Great crew and service. Drink were served all the time. Everyone was extra nice"
Cons: "Small cramped and uncomfortable plane."
Pros: "Delta is focused on customer service, especially in the business class. Great airline. Love the crew attitude."
Cons: "Same as above."
Cons: "Friendlier crews"
Pros: "Boarding was efficient and the crew were nice."
Cons: "the seating is horrible. it was the tightest seating I've ever experienced."
Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Cons: "Very nice crew and great food"
Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Cons: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Cons: "Crew members in Amsterdam were very rude and disrespectful"
Pros: "Boarding was quick and flight was calm"
Cons: "The coffe and breakfast."
Cons: "Everything was good"
Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Cons: "Travelled business class and was ace experience"
Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."
Pros: "Just the cabin crew being nice"
Cons: "Punctuality KLM is always late"
Cons: "Flight cancelled"
Pros: "Amazing crew"
Cons: "old screens and entertainment system leg room to small"
Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"
Pros: "Crew was great, very nice"
Cons: "Not enough legroom"
Pros: "Good flight, arriving well on time."
Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."
Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Pros: "Good information and helpfil boarding."
Cons: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Pros: "Absolutely nothing!"
Cons: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Pros: "Helpful and smiling cabin crew."
Cons: "I don’t like the limited choice of drinks on these short KLM flights."
Pros: "was very quick"
Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Pros: "great choice of entertainment content, friendly crew"
Pros: "Everything - Checkin, crew, food, entertainment"
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Cons: "Long stop over at Schiphol. Too Long!!!!"
Pros: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Pros: "They were awesome."
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."
Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Cons: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
Pros: "Crew members were very friendly and checked our bags for free."
Cons: "Boarding and disembarking by row segments causes more delays and doesn’t do much to avoid contact with other people."
Cons: "nothing could have made this flight better"
Pros: "Very pleasant and helpful crew"
Cons: "Improved seating comfort, leg barrier or something"
Pros: "I like everything."
Cons: "Left Washington two hours late. Left London on return 45 minutes late."
Pros: "Spacious seats"
Cons: "Hot atmosphere inside the aircraft during flight"
Pros: "The crew members were pleasant an helpful."
Cons: "The seats are very hard so I sat on the pillow provided and put something behind my back."
Pros: "The crew was friendly (for the most part). Left more or less on time. Food exceed my (rather low) expectations. Good flight, well above average."
Cons: "Couldn't hear the loud speaker at all in London airport. Not loud enough. Poor enunciation. The guy serving tea during the flight was pretty rude. Not of fan of that guy."
Pros: "The Heathrow staff was attentive to our needs regarding a passenger with special needs. The flight attendant crew was also totally on point throughout the flight. As we left the plane, one of the flight attendants, Simone, made a very special effort to assist us and for that I am grateful. The wheel chair attendant at Washington Dulles was also a real trooper who remained with us until all luggage was retrieved and I made my way to the Parking Garage to retrieve my car. I am totally impressed with the service and care that everyone associated with British Airways provided to make this transport effortless."
Pros: "I need to have leg room because I have a high risk for blood clots and need to get up frequently. I selected an aisle seat when I purchased the ticket, but this was somehow lost in the system and I was assigned a middle seat. Fortunately, an attentive desk agent found me an exist row window seat that was sufficient."
Cons: "I'm not sure what happened with the seating arrangements, but it was a huge hassle to have my selection invalidated at the last minute."
Pros: "Wonderful flight attendants , smooth flight with excellent food , refreshments and entertainment. Thank you so very much Keep up this excellent service"
Cons: "Customer service - useless and with attitude. Couldn’t check in for the flight either on ba.com or over the phone."
Pros: "Quiet flight lots or spare seats - good price. Food pretty good"
Cons: "Viewing sets stowed in front of rows old and not easy to move"
Pros: "the pre-boarding for families with kids was nice, the staff were helpful during the flight"
Cons: "The flight home to DC was fine. The flight going to London from DCA was horrible.The deserts on the kids meals had mold on them. My daughter was vomiting as a result of the food. It ate into our trip which was hard for us as we were visiting my grandmother who is not well. We contacted the airline about it and their proposed compensation was not what we were expecting. Honestly we plan to make an annual trip but based on our experiences with this trip maybe we'll choose a different airline."
Pros: "Service and Care with sense of humor! I have sat in both business and economy, and while I prefer the room in business, I still feel the service is just as wonderful in economy. I got all I asked for including bubbly in economy! I like to stay awake on the way back to the US and asked for two coffee's and a bubbly, a ginger and an OJ just before dinner & refills on cafe. Of course I thought I was pushing it to ask for it all at once, but they laughed, proceeded to fill my wishes and with a good sense of humor asked If I wanted anything else! I actually got everything I asked for! Super!"
Cons: "I pre bought my seat and chose an aisle. The plane was changed and I ended up in a window seat within the same row I had chosen on the other plane lay out. I prefer the aisle as I like to get up a lot and hate to annoy others who may prefer not to get up every time I do. I was lucky that the flight had plenty of empty seats and was able to move to an aisle after asking. What happens on a full flight? I would have been really upset. What is the point of pre-booking one' s seat? If the plane is changed, BA ought to take care to make sure a pre-booked seat gets a window/aisle near the row they chose. I suspect that is more important than the row on a long flight."
Pros: "Flight was pretty much empty. I had more room to relax."
Cons: "Very old and antiquated video monitors. You can hardly see the videos. Strongly suggest a better plane between London and Washington DC"
Pros: "Crew was very friendly and helpful when needed. Excellent choice of movies/entertainment (for my personal taste). Overall a pleasant, smooth 7 hour flight."
Cons: "Food was as decent as an airline meal can get. Seats were as comfortable as an economy class seat can get."
Pros: "The crew & procedures were excellent. Perfect timing. I sleep or meditate most of the flight--that's why I rated entertainment a N/A. I know movies, etc. are available; I just don't avail myself of them."
Cons: "The vegan meal was mediocre--a "fresh fruit" platter would be an ideal option."
Pros: "There were only two kind of entres, and both had possible allergenic items for someone allergic to nuts."
Cons: "I suggest either have three choices or whenever nuts are sugggested have one with, and another without."
Pros: "He was courteous, highly efficient and kind. Also, Captain J. Cook made a very smooth landing."
Cons: "Bread could be more defrost or warm. But cold bread seems a common thing on airlines."
Pros: "The crew was amazing, especially when having to deal with a difficult passenger throughout the duration of the flight."
Cons: "There was a delay which inconvenienced a friend picking me up. Also, not a complaint, but I have experienced better video entertainment technology. But it's still amazing I get to watch movies while traveling in the air from one continent to another continent."
Pros: "Reached Home"
Cons: "No Proper servings Entertainment was poor Beverages were not adequate Seats were narrow"
Pros: "The flight was nice, on a large aircraft with lots of entertainment options, high ceilings, and decent food."
Cons: "Due to delays on our previous flight in the two-leg journey, we missed the connection and had to be rebooked, stay overnight in London, and come home a day later than planned."
Pros: "Despite a four hour delay the staff was in good spirits and generally pleasant. The entertainment selections were also comprehensive."
Cons: "The food choices were very limited (chicken curry or pasta alfredo) neither of which were dairy free."
Pros: "Crew was very good and very attentive. Dinner was of good quality for airline food. Both options sounded good and the chicken curry was excelent. Flight took off late beacuse the luggage of passengers who did not make the flight had to be removed, but managed to arrive only a few minutes late."
Cons: "It was just too cramped. It didn't help the the gentleman sitting next to me was large enough to be spilling over into my seat. The seats were not very comfortable either. The movie selection was a bit disappointing compared to Iberia Airways, and the screen quality was not so great. I also didn't see usb ports to charge portable elctronics, which was disapointing."
Pros: "On flight entertainment"
Cons: "After we boarded, there was an announcement stating that there was an issue with one of the wings. So we sat for an hour and a half in an extremely warm plane while they fixed the problem."
Pros: "The airline boarded a little late, but that's typical in Europe. They gave lots of food for the in-flight meal. Several people didn't have their screens work, so they rebooted the system, and then it worked fine. The crew constantly came through with beverages."
Pros: "Aer Lengus is great. Complete contrast with the trip from the US to Heathrow with BA-D. That leg was horrible, one of top two worst over my 30+?years of traveling internationally Viva Aer Lengus comfort and customer relations, what a difference with BA-Disastrous customer support in Heathrow"
Cons: "Aer Lengus is great"
Pros: "Really comfortable"
Pros: "Service here was above standard"
Cons: "The food is small & needs more variety"
Cons: "The in-flight entertainment had issues about an hour and a half into the 8 hour flight. The crew reset individual seats with no improvement. They made any announcement asking people to stop hitting the call button about it because they were aware of the problem and said that if there was no improvement they would reset the entire plane's entertainment system which they never did. Therefore, we did not have any functioning entertainment for the remaining 6.5 hours of the flight."
Pros: "The entertainment was great, I just watched movies the entire flight and had a great time."
Cons: "Needed more water but I guess they were busy with some sick passengers."
Pros: "After my last experience with WOW from Baltimore to Amsterdam, which was easily my worst flying experience, British Airways was just the opposite. On time, comfortable seats, polite and very helpful flight attendants, and I did not have to pay 2 Euros just for a glass of water. I will fly British Airways again."
Cons: "Flight was 3 hr delayed, seats were uncomfortable, flight was oversold and could not seat next to spouse even though we booked well in advance."
Pros: "Everything was perfect."
Pros: "Flights were on time."
Cons: "I had requested a wheelchair and never got one either way. Slowly but I walked it! Thank god I was not completely disabled."
Pros: "The flight was fine..."
Cons: "But Dulles Airport needs to control the level of toxicity experienced when certain entitled passengers think they have to pack the tarmac shuttle under NO PARTICULAR AUTHORITY, shouting "MOVE BACK [YOU] PEOPLE" into the closest ear. There should be someone other than the driver on those shuttles monitoring people, since they obviously need a babysitter."
Pros: "British Airways makes you pay extra to pick your seat The alternative is to take the luck of the draw and hope you don't get the middle on the center aisle Kind of annoying"
Pros: "Sense of Urgency of Keeping Flights on Time"
Cons: "London Security :("
Pros: "It was great to be upgraded!"
Pros: "My flight connection to Heathrow from Milan was 2 hours late. The staff at British Airways met me at the gate and escorted me to my connecting flight which was boarding at the time. I would not have made the connection if I had not had expess connection service"
Pros: "The flight itself went smoothly despite some windy conditions, and we were transported in one piece, without incident, from LHR to IAD. The crew members were pleasant in conversation and reasonable in frequency of food service. Once, when I pressed the attendant button, one of them came quickly to ask me what the problem was, and that kind of responsiveness is always a plus, in my opinion. The seats reclined a reasonable amount, not the mere 2-5 cm one sometimes experiences lately."
Cons: "The aircraft was aging at least a bit, and it was clear because my seat almost would not return to the upright position and stay there. Several times I tried to return it to upright as the end of the flight neared, and it would easily move but would return to reclined once I leaned back. It was as if I had been the whole time keeping my finger on the button that makes the seat movable. After I'd about given up, the seat finally stayed upright even when I put my weight back on it. My flight attendant misunderstood my drink request, but I let it go because the result was close to what I had asked for. It could have been that there was too much background noise - not sure."
Pros: "Crew service"
Cons: "Ancient plane. Terrible seats. No space or padding. Horrid entertainment system from 15 yrs ago, dysfunctional. Definitely one of my worse experiences flying back and I do this leg 10-15 per year. Boarding was oddly disorganized for a BA flight."
Cons: "we didn't get a snack before landing we only got a drink. we were only given food at the beginning of the flight and it was an 8 hour flight. I was not able to change my flight for this trip had to do it at the counter; but the friend who i was traveling with did have the ability to do so. I went early to the airport in Johannesburg to ensure we could sit together but the workers in terminal A sent me to terminal B (even though they were closed and didn't open until 3) then i went to the ticketing desk and they said they couldn't' help me. so i ask them to call British Airways help desk (since i didn't have a phone internationally) and they said they were closed on the weekend. I wrote the gentleman's name down but i don't have it with me right now. I was finally able to get my seat changed when i checked in at 6pm; lucky there were seats available. I would say the customer service at Johannesburg airport for BA is terrible."
Cons: "Flight was delayed for 1.5 hours"
Pros: "Flight attendants were very nice"
Cons: "The seat rows are too close together. When the woman in front of me reclined her seat she was basically in my lap- not how I wanted to spend 7 hours. I finally had to put my knees against her seat to keep her from reclining. It took a lot of effort to cross/uncross my legs in the limited space. I'm only 5'4" 118lbs - I can't imagine how anyone bigger than me feels when they have to fly in the same situation."
Cons: "Cramped seating."
Cons: "person in seat reclined and their seat hit my knees and was uncomfortable"
Pros: "We flew on an enormous double-decker Airbus that was equipped with an entertainment system that offered dozens of movies, TV shows, and other entertainment to keep the entire family occupied for the length of the flight. We could also charge our phones and other electronic devices from our seats. The flight attendants were all very nice and the food was fine. The distance between the rows in coach was comfortable, even for a 6' tall person. It was a great flight!"
Cons: "One of our bags did not make the connecting flight from Rome but it was delivered to our house the next day, so in the end it was fine!"
Airlines flying from Southampton have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Southampton
Masks required on board, masks provided on flights from Southampton
Social distancing seating
Middle seats unavailable to book on flights from Southampton
Testing for antibodies, testing for symptoms for flights from Southampton
Waiving of change fees. Search flexible flights from Southampton