Find Cheap Flights from Tampa to Houston George Bush Intcntl (TPA - IAH)

I was kept in line until it was too late to allow me to get a boarding pass. The 3 groups of travelers before me took an unusually long time as they could not understand why they were not allowed to get boarding passes. The CS Manager did direct me to an airline that I was able to buy full price ticket from.

The same excuse was given to every traveler that was in the line with me. I listened to it explained to at least 10 travelers that day. Since that time, I have yet to hear any positive feedback from anyone that travels frequently. You seem to pray on people that do not travel often. The ticket that was purchased for this fight was bought by my wife. She was trying to do me a favor. Maybe some that actually cares about your reputation and would like to see your airlines succeed over time will contact me in an attempt to change my opinion. I can be contacted at john.w@ug-fl.com

That I landed

Flight was delayed.. So I went to get something to eat. I hear on speaker that my flight had last call for boarding. And was shutting the doors, when I told the lady I never heard first call she got an attitude and said she announced it 3 times. But yet the others in my flight at the restraunt and the other 14 didn't hear it also. Last time I fly spirit, third time I have had a problem with them.

Everyone was courteous and professional.

My flight was delayed. You are charged for water snd soft drinks.

NOTHING

EVERYTHING

I call Spirit the "gotcha" airline. If you don't plan ahead, this airline will drain you of your funds. Basically, robbery without a gun. Shameful the way your customers are charged for the fees you apply. I now join the ranks of one and done with Spirit. Learned my lesson. Never again! NEVER!

The girl that helped us with our suitcases at boarding time was nice and considerate. The airplane staff was pleasant and had a smile on their face. They were also very accommodating.

Everything. Staff was not courteous and rushed me. Charged me for my baggage though I only had one carry on. Didn't offer any sort of in flight beverages. Last time I fly spirit

The aircraft was new and up to date. One of the flight attendants was very rude to you customers. Charging for WATER is reprehensible. Shame on your management for even considering that.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey